Enjoyed my Filete De Lomo A La Pimienta, Surely will come back, a place to relax & unwind Good Job cafe Inggo team! Great job also to Mr. Egie Flores the server, good looking with great personality. Keep up the good work.
We vowed the 10 of us in our FAMILY up to our next generation and ancestry that we will never ever go back to this hotel again! This hotel despite being an old customer they wouldn't value you at all. They treated us rudely and shamed us and discriminated us for booking a 2 studio rooms and we we're supposed to celebrate there. So definitely we have visitors checking in with us but they would go home after. However you would know that they are just making up excuses so we would pay for an upgrade! That is fine but only if they treated us nicely! Imagine telling us to cancel our booking despite telling them that it is my mom's birthday?! Is that your best customer service orientation? My mom's birthday was ruined because of this property so please please avoid going here because they are so disrespectful!! They won't treat you nicely and would DISCRIMINATE YOU BIG TIME! THEY DON'T CARE ABOUT RUINING YOUR EXPERIENCE, BUT JUST PAY! THE THING IS, NOTHING ABOUT HAVING NO VISITORS WERE POSTED IN THEIR WEBSITES OF SOCIAL MEDIA PLATFORMS! THEY DON'T VALUE CUSTOMERS HERE.…
Never again! This so called hotel should close down for fumigation. Roaches are roaming the bathroom, kitchen, hallways. There are so many better options in Ortigas. Dont make the mistake we made booking for this dreadful place. No breakfast included in the rates. But then again the place is so filthy why would you want to eat their food.
Me and my team stayed at Malayan Plaza in Pasig Ortigas Center. First time to check in and I must say I will never stay there again and will not recommend. 1. My room was 1 bedroom suite. The air-condition was not working in the bedroom and I had it checked it went okay for few minutes and it went back to nothing. 2. The lights in the entire suite was super dim and dark. 3. The room of my other workmate was warm. Aircon didn't work even after checking. 4. I got stucked outside my room before check out my key card did not work. I went to the front desk and they said I was supposed to check out at 11am even if check out was 12 noon. It was before 12 and they already locked my room. After I checked out, I asked for the manager to understand. Unfortunately, the manager was very sarcastic and rude. He said I should have checked out at 11am. So I told him that when I checked in I was told that check out was 12 noon same as my other work mates they even got a reminder call that morning. The manager's response and acknowledgement sounded very sarcastic and I felt I was discriminated by him. Discriminated in the sense that I didn't matter despite the inconvenience. So I called him out after he walked out on me asking him "are you trying to be sarcastic?". His reply was "no but you were very angry" so I told him I am upset theres a difference. Then he responded okay on his rude and sarcastic tone. There was no empathy or apology on our conversation from him, not even after I called him out of his behavior towards me. Up until the time I decided to just walk away he never apologized. I traveled for Business with my team and this hotel is our company's partner. I expected better customer handling especially from a manager like him. I do not need any compensation I just need for him and the management to understand how service is important to their business. Also, I want for people to know so they will potentially look for other options.…
Yes, this hotel is very convenient. This is in the heart of Ortigas Center so it's near Mega Mall and Podium. Rooms are large. I booked for a deluxe room and they even upgraded me to Suite! I was impressed by the size of the room as it's like a 2 bedroom unit with walk-in closet and living room. Yes, that big! I looooved the bed. It's so comfy and fluffy. I just don't like the smell of the bathroom. It smells like old/drainage kind of smell. And also the wifi is weak. By the way, I forgot something in the fridge and they did not even tell me when I was still at the lobby. I would have rated this 5 stars if they did.
I want to see the places of Malaysia the reaction of Malay peoples. I want to see the hotels of Malaysia and also want to the test of Malay foods. At last I want to work in Malaysia because Malaysia is best country for working..
Spacious and clean rooms.Good location.We enjoyed our stay in this hotel.Swimming pool is enough for kids to enjoy.Superb breakfast.Highly recommended. Thanks to Mr. Amyr Villegas for his assistance even though his off duty at that time😊
The rooms we had were very spacious and very comfortable, though the hallways does not air condition. The Breakfast buffet is good, the pool is okay as well. The Front desk staff is very accommodating the girl Ms. Aj who assisted us gave us a complimentary upgrade, she is very friendly and very jolly. The room attendant is very helpful.
The location is very nice with a lot of malls in the vicinity as well as fast food and coffee shop. Their room is good as well, we got upgraded from a studio to a 1 bedroom with 3 beds which suited us since we were 3 adults and 2 kids. The girls from the reception were very accommodating and friendly. Their Breakfast lounge is okay too. Will be returning here again soon.
I didn't expect much when our admin booked this place for our team strat planning. I was thinking - how could we all fit comfortably in a room? Boy, was I wrong. Check-in was uneventful. I checked in my bag earlier, and they didn't give me a hard time claiming it even when I lost the bag tag. The staff are helpful and courteous all throughout, from check-in to check out. The room was huge (we booked a 2-room suite), with a spacious living area where we were able to conduct our session comfortably (10-11 pax), two rooms that can accommodate 4 comfortably, and two baths (one had a bath tub). For the price, it was surprising. The place had plenty of electrical outlets and enough cutlery and utensils to survive an overnight stay. Yes, the furniture and overall look is dated. If you can get past that, go book a room. You won't regret it.…
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