My Lola came from the US and needed a hotel to quarantine as a government requirement. The first time we booked, my Lola was denied entry in Japan where her connecting flight to Manila is. Privato Ortigas was understanding enough to rebook our reservation up to the next month until my Lola got another flight to Manila. When she stayed in the hotel, she complimented how nice and clean the room is. They also helped her to process her permit to entry in Baguio and was kind enough to book for a Grab (special thanks to Ms. Angela Buenaventura!). I highly recommend this place especially during these tough times when you feel like most might take advantage of the situation to earn more as well as to make it as an excuse to give crappy service. We didn't feel any of this with Privato Ortigas' service. Thank you so much!!…
My first impression wasn’t too good as the service seemed pedestrian (got better with time) and rooms were small. My experience started getting better when I took in the view of the city. And the rooftop pool next to the gym was very relaxing. Food was very good too. I’ll recommend this hotel.
Rooms are clean and very comfortable. It is also well-lit and well-maintained. I was just surprised that the double rooms vary in room sizes (I stayed with a bigger one on my first stay than my second stay).
Had an early booking for our mini-moon, that's why we had a free availment of late check out. :) They also put a little welcome gift for us (per request). The ambiance is very chill and we had a very relaxing stay. That was our second time at the hotel, and we're still loving the roof deck with a view and little alcohol. Would definitely come back. The place is near Capitol Commons and Estancia Mall. :) Thank you!
That gay-looking guy in a khaki suit was so obnoxious and that tiny girl in a gray or similar khaki office uniform was equally incompetent! With the slow and unstable internet at the hotel Lobby, you'd be discoùraged to use Agoda.com or any other hotel booking app to get a fairly affordable room at this hotel. I use agoda most of the time because the room rates at Privato Ortigas are too high for their measly facilities and service! When their wifi didn't work for me, I used my phones data to connect and boy was it so difficult to get a stable connection - yòu can't get a decent 4g connection within the premises I don't know why!!! I should have just stayed at Red Planet Hotel Ortigas!!!
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