We last stayed in Privato Ortigas a few months before the pandemic and I’m glad that we were back and even celebrated my mom’s birthday in Privato Hotel Ortigas!!I really liked their minimalistic room with great design. Its simple but it has everything we need. I loved their ever comfy beds that really made me relax and had a good sleep. But what I really loved about the hotel aside from its marvelous amenities like the pool and roof top bar and deck is their excellent customer service. I highly commend Duty Manager MA. CONTESA VICTORIA M CATUAAN for being hand on in making sure that the client’s requests and well being are addressed. Her sensitivity to PWDs needs such as me really deserved my admiration and respect. I also commend and thank front desk pips Alex and Bless who really assisted me in my reservations and made sure that everything was fine even before I arrived. To Divine who even assisted us up in our rooms to ensure that we are comfortable and if we still need anything else. To Aaron who assisted us when we checked in and helped us have our room in the soonest possible time. lastly, to Marvin/Melvin( I’m aways confused with his name sorry) who was patient every time we call front desk for our requests. It was indeed a wonderful experience and its was a wise decision to be back and we will surely be back very soon! Keep up the excellent service and more power Privato Hotel Ortigas!!!⭐️⭐️⭐️⭐️⭐️🏢🛌🏊♂️🛀🇵🇭👍🏼…
We spent 5 nights here for leisure, and everything was excellent, staff is very welcoming and courteous. The location of hotel is close to restaurants and banks, The room, bed, and wellness center (gym & pool) are surprisingly comfortable. I would definitely recommend this hotel to others.
I have been calling their nunber for one hor already to make a reservation. All calls went unanswered until dropped. How can you claim to be a first class business hotel when no one even cares enough to pick up calls? There is an automated reply which tells you to wait for a customer service assistant but that doesn't happen
The whole stay is a superb hotel experience! From the location, to its rooms and amenities, staffs and price makes me want to stay there for long 😊 Special mention and thanks to Alex and Camille for accommodating our request na ilagay kami sa higher floor with kitchen Will definitely go back to this place sooon 🥳
Thank you to all the staff of Privato!! To our room attendant kuya Jeff who helped us transferring our things! To our desk officers bless and Marvin for hassle free check in! To miss lady also for seamless checking out To the reservation team for accommodating all our request 1. Higher floor 2. With kitchen ware 3. And many more! To the maintenance sir jimmy to let us borrow his ricecooker and checked the Air-conditioning of the room. Thank you po! All in all The room were clean very comfortable and the staff was amazing! They went over and beyond to help and make our stay enjoyable. They were extremely accommodating. Plus the service is exceptional as well. Me and my friends had a wonderful experience at the privato hotel. I highly recommend this hotel for anyone! Thank you privatooo ❤️❤️❤️ …
My friends and I stayed at Privato Hotel last weekend, and it was awesome. The rooms were clean and very comfortable to the point that I had a good rest when we were there. The room was spacious, the bed is very comfortable, and the temperature of the hotel is so great. What I also love in this hotel is that it smells good and relaxing even if you are in the lobby area, you can smell the fragrance of the surrounding. The staffs were very accommodating and kind especially the Housekeeping Team for fulfilling our kitchen request. Also, to Aaron who assisted us in transferring from 21st floor to 22nd floor.
I would like to commend these staffs who were there throughout our stays. Sir Jeffrey and Sir Aaron who assisted us to transfer all our stuffs from 21st flr to 22nd flr. Reservation team, HK team and Sir Jimmy for fulfilling our kitchen requests. I enjoyed our stays and will surely come back. Thank you
I just share my experience in this beautiful hotel. I would say its amazing..The service is good..The staff is respectful..Some security staff friendly and helpful..The rooms are amazing and clean..overall great experience
Amenities are complete Area is near businesses, supermarkets and convenience stores The staffs are very accommodating on all of our request, they always opt to go on our place Overall, enjoyed our stay here without any inconvenience
My mum and I stayed 2 weeks at this hotel and found the staff very courteous and helpful. The room was cleaned as requested to a good standard. The doorman was particularly attentive to us helping my mum (and her walker) use the ramp to get into the hotel. He also ensured she was aided getting into and out of the taxis. We particularly liked the roof deck as it gave lovely views of the city particularly at night!
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing