We are a family of 4, went home to Philippines for the holidays. For our quarantine, we were sent to Marco Polo. I must say that from our arrival till we left the next day, the staff were very courteous, polite and very helpful! Special thanks to Angelo Ayvson of the concierge! Who assisted me and my family during that stressful day! Will come back again as 'really guests. All the best to Marco Polo Ortigas staff!
We truly enjoyed our time at Marco Polo. Thank you and the staff for making the day special. Course meal was scrumptuous as always. Service is great! Zaffy attends to our needs and made sure we are comfortable.
I surprised my beautiful wife for a lovely dinner gifted to us by our son and daughter-in-law, we came in at the Connect Lounge area earlier on expected scheduled time, we were welcomed warmly by a very sweet lady host who showed us to our table located at the middle spot, thought it is more lovelier to take dinner with a view, I requested to be seated at the corner window side to enjoy our private moment, and they immediately transferred us. (good thing we came in first). Food were served fancy and hot. The Manager was always there to check on us and even offered to take us souvenir pictures. The services from the Host to Bussers, Servers and especially to the Chef did a great job to complete the experience that me and my wife enjoyed the Valentines day. Thank you very much!
We're still in the middle of a pandemic, so my family and I are really not comfortable eating out. This Valentine's Day, which is about the same time as a few birthdays in our family, I took advantage of the Valentine's Offer from Cafe Pronto for the His and Hers Surf and Turf as part of the birthday/Valentine celebration at home. It arrived a little bit earlier than I asked for. The staff from the first point of contact I made to inquire about the offer was already incredibly accomodating. They answered all my questions, and gave detailed answers. They also helped facilitate the delivery of the said meal to our home. The meal came in the coolest Hotbox which allows you to warm your food without drying it out. All other items were well-packed, with specific instructions about how to go about storing and preparing it. The dessert that came with the whole thing was luscious, and overall the birthday celebrants were incredibly happy with the thing. I was a very happy customer. Thank you so much!…
Even I stayed as guest quarantined I enjoyed the view near the window and cleanliness of the room and I love to stay long in the bath tub even though I did not taste the hotel food I know it's taste good, and I know all the facilities in the hotel is nice hope someday I can come back in this hotel
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing