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Marco Polo Ortigas Manila

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Marco Polo Ortigas Manila
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1,983 Reviews from our TripAdvisor Community

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Showing 1,928: English reviews
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Benicia, California
Reviewed yesterday NEW

Great breakfast in Cucina. Awesome service. Spacious and tastefully designed rooms. Everything was excellent just a bit of a smell in the room. May have been the cabinets and definitely the bedsheets. I think I had higher expectations for the price I paid. I frequent the Peninsula Manila, and still prefer the Pen.

Review collected in partnership with Marco Polo Hotels
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Helpful?
Thank ronellij
Manila, Philippines
Reviewed yesterday NEW

I had my wedding preparations at Marco Polo Ortigas last March 26. The room is spacious and perfect! The staffs are very friendly and they remember faces greeting and congratulating us the next day. Shoutout to Inaki and Alex Zuluaga of front desk who assisted us several times. Thank you! Pictorials in the lobby and concierge is free unlike other...

Review collected in partnership with Marco Polo Hotels
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Thank Eleanor N
Reviewed 2 days ago NEWvia mobile

It was nice to be here with my business partners. Good service. 👍 One of the best hotel in Ortigas, Pasig. I recommend this hotel for meetings and for business purposes. Hope to be here again soon. 👍

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Thank Alden T
Pasig, Philippines
Reviewed 2 days ago NEW

The best hotel in the Ortigas area, cozy, comfortable.My only complain is during are activity on the 7th/F, diner lecture, the opposite conference room is also having an activity, guest are very noise and sound system is very loud.

Review collected in partnership with Marco Polo Hotels
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Thank jeromerandopha
Frank_Reichenbach, General Manager at Marco Polo Ortigas Manila, responded to this review

Dear Jerome, Warm greetings from Marco Polo Ortigas Manila! Thank you very much for choosing to stay with us and for sharing with us your review. We are glad to know that you had a comfortable stay with us. Allow me to extend my deepest apologies for the inconvenience that you have encountered with the other function. We will take...

Imus
Reviewed 3 days ago NEW

Got in the hotel. Using our small car. In the parking nobody helped us carry our luggages heck even open the door for us. Then we had to wait long for check in even we paid it online via cc. And not accomodated to the room.

Review collected in partnership with Marco Polo Hotels
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Thank siobhan391
Reviewed 3 days ago NEWvia mobile

I am writing this review before checking out as today the dinner staff at Cuccina made my day all better. Thank you to the staff that served me a lovely dinner and spent time listening to my 'woes' about the not so great service experience at one of their other F&B outlets 'Vu'. Special thanks to Dennis, who by taking...

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Helpful?
Thank R & J S
Frank_Reichenbach, General Manager at Marco Polo Ortigas Manila, responded to this review

Dear R & J S, Warm greetings from Marco Polo Ortigas Manila! Thank you very much for choosing to stay with us and for sharing with us your review. We are glad to know that your day has made better with the exception service that we have extended at Cucina. Allow me to apologize for any inconvenience that you have...

Singapore, Singapore
Reviewed 4 days ago NEW

value for money , wonderful experience interacting with all staffs especially the left lobby area,, security guards, gym staff.. etc.. they are just wonderful. definitely my next trip's hotel destination..

Review collected in partnership with Marco Polo Hotels
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Thank XWH2017
Frank_Reichenbach, General Manager at Marco Polo Ortigas Manila, responded to this review

Dear XWH2017 Warm greetings from Marco Polo Ortigas Manila! Thank you very much for choosing to stay with us and for sharing with us your review. We are glad to know that you had an excellent stay with us. It is our pleasure having you as our guest. Again, thank you very much. Looking forward to welcoming you back again...

A TripAdvisor Member
Level Contributor
3 reviews
3 hotel reviews
Reviewed 4 days ago NEWvia mobile

I was a bit worried about the distance from the airport,however, it was well worth the drive. The hotel was beautiful. The check-in counter was on the 24th floor. Very clean hotel. I don't usually swim in indoor pools, but I made an exception at the Marco Polo. The pool was very clean. You will enjoy a nice dip in...

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Thank A TripAdvisor Member
Frank_Reichenbach, General Manager at Marco Polo Ortigas Manila, responded to this review

Warm greetings from Marco Polo Ortigas Manila! Thank you very much for choosing to stay with us and for sharing with us your review. We are glad to know that despite the distance of the airport, you enjoyed the ride in the way to the hotel, and that we have exceed your expectations. We always aim to provide a luxurious...

Blackburn South, Australia
Reviewed 4 days ago NEW

Marco Polo is in an excellent location across the road from bars and restaurants. A very comfortable bed and fully appointed room. I would suggest if your an early sleeper to ask for a room away from the Metrowalk. Make sure to get breakfast included because it is an amazing buffet.

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Helpful?
Thank Stefstefa
Frank_Reichenbach, General Manager at Marco Polo Ortigas Manila, responded to this review

Dear Stef, Warm greetings from Marco Polo Ortigas Manila! Thank you very much for choosing to stay with us and for sharing with us your review. We are glad to know that your business trip felt like you were on a holiday. We always aim to provide the utmost comfort for our guests, and it is nice to know that...

Sydney, Australia
Reviewed 4 days ago NEWvia mobile

I can only complain on a high level. They really look after you. Very helpful, friendly and everything works. Very good support for printing business documents or any special request. Will come back. It would have got 100/100 but the split lift design, just kills time and the executive lounge breakfast is too hot. The direct sun just over powers...

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Helpful?
Thank Timothy F
Frank_Reichenbach, General Manager at Marco Polo Ortigas Manila, responded to this review

Dear Timothy, Warm greetings from Marco Polo Ortigas Manila! Thank you very much for choosing to stay with us and for sharing with us your review. We are glad to know that you have enjoyed your stay with us. It is our pleasure to have you as our guest, and to provide you with only the best experience. Allow me...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Pool
  • Room Service
  • Free Parking
  • Spa
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Pool
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
After two decades, a welcome transformation to the Ortigas skyline is finally unveiled with the opening of the brand new Marco Polo Ortigas Manila. Nestled in the vibrant and growing commercial business district is the first purpose-built 5-star Marco Polo hotel in the country offering distinguished guests 316 large and well-designed rooms and suites, including two (2) Continental Club floors that accords unrivalled privileges and benefits. Adjudged to be the most beautiful in town and one of the best among Marco Polo hotels in the world, it is exclusive for guests who desire a higher level of luxury on top of our impressive new Continental Club lounge. The hotel, a product of sophisticated design and well-planned development, is bestowed as the first sky hotel in the country with dedicated floor areas exclusively for business and recreational use. The floors are accessed via high-speed elevators including a wellness hub called Flow which houses a full-service spa, indoor infinity pool and fully-equipped fitness center plus the first sky lobby in the Philippines nestled at the 25th level of the hotel tower offering unparalleled views of the cityscape.Adding to Manila's best dining destinations are four (4) specialty outlets that your guests can choose from. Cucina, the all-day dining restaurant that features live show kitchens; Lung Hin , the contemporary Chinese restaurant serving traditional and authentic Cantonese cuisine in a new, fresh and modern style; Cafe Pronto, the relaxed and friendly coffee area offering a wide range of designer coffee, specialty teas and freshly baked items good for dine-in or to go; and VU's, the first of its kind sky bar and lounge located at the topmost 45th floor of the hotel, offers Mediterranean tapas, signature cocktails, wines, sprits, and champagnes amidst awe-inspiring vistas.For momentous social events and corporate meetings, the Marco Polo Grand Ballroom can accommodate up to 600 guests. In addition, the eight (8) state-of-the-art function rooms can accommodate 250 guests. Complimentary high-speed Wi-Fi internet service is available all throughout the hotel to provide savvy business and leisure travelers a balanced lifestyle of work and play seamlessly. ... more   less 

Additional Information about Marco Polo Ortigas Manila

Address: Meralco Avenue, Pasig, Luzon 1000, Philippines
Location: Philippines > Luzon > Metro Manila > Pasig
Price Range: ₱5,221 - ₱9,589 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Marco Polo Ortigas Manila 5*
Number of rooms: 316
Reservation Options:
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Hotel Style:
#1 Luxury Hotel in Pasig
#1 Spa Hotel in Pasig
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Questions & Answers

Here's what travelers have asked, with answers from Marco Polo Ortigas Manila staff and other travelers.
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Questions? Get answers from Marco Polo Ortigas Manila staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“left to rooms not a direct and may need to improve”
 of 5 bubbles XWH2017, 4 days ago | Read review
“King size bed room”
 of 5 bubbles cetam2016, 1 week ago | Read review
“should give more complimentary water!!! ”
 of 5 bubbles erwinmarkm, 2 weeks ago | Read review
“I stayed at room 4008, the water spills all over the bathroom floor from the shower because there's no glass wall. The bath tub drain is not working too. My suggestion to the management is to consider installing a bidet for convenience.”
 of 5 bubbles rimcshine, 2 weeks ago | Read review
“Go for Superior Suites or Continental Club rooms, access to Club lounge well worth the additional tariff. ”
 of 5 bubbles I1216FOanthonyc, 3 weeks ago | Read review
5 of 5