Ace Hotel & Suites

Ace Hotel & Suites

United Street Corner Brixton Street, Near Pioneer, Pasig, Luzon 1603 Philippines
Traveler (535)
Room & Suite (383)
Dining (69)
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About

4.5
#8 of 27 hotels in Pasig
4.3 of 5 bubbles
Location
4.4 of 5 bubbles
Cleanliness
4.3 of 5 bubbles
Service
4.3 of 5 bubbles
Value
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Situated near the central business districts of Ortigas and Makati, Ace Hotel & Suites in Pasig City, Philippines is a first-class hotel epitomizing an exceptional combination of excellent service, modern technology, and urban lifestyle. It is, indeed, a choice destination providing utmost relaxation at the heart of vibrant Metro Manila. Deluxe accommodations and impressive leisure facilities are offered by the Ace Hotel & Suites. Each stands out with modern fittings, stylish and chic amenities, and a homelike ambience highlighting Filipino hospitality. In addition, the hotel houses a fully operational water spa, popular for its hydrotherapy massage, with multiple food & beverage dining options that are equally satisfying. Finally, completing the charm of Ace Hotel & Suites is its prime location. A mere 13 km from Ninoy Aquino International Airport, it is an ideal base for business or leisure, giving guests all the opportunity needed for an incredible city getaway.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Pool
Free breakfast
Water park
Children Activities (Kid / Family Friendly)
Airport transportation
Parking
Wifi
Fitness / spa locker rooms
Sauna
Lazy river
Indoor pool
Heated pool
Bar / lounge
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Rooftop bar
Car hire
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Hot spring bath
Massage
Steam room
Rooftop terrace
24-hour security
Baggage storage
Concierge
Non-smoking hotel
Shops
Sun terrace
ATM on site
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Room features
Air conditioning
Room service
Safe
Kitchenette
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
4.0 of 5 stars
HOTEL STYLE
Charming
Trendy
Languages Spoken
English, Filipino

Location

United Street Corner Brixton Street, Near Pioneer, Pasig, Luzon 1603 Philippines
Getting there
Good for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travelers to find restaurants and things to do within walking distance.
Grade: 81 out of 100
81
Ninoy Aquino Intl Airport
Shaw Boulevard
14 minManila Metro Rail
Boni
15 minManila Metro Rail
4.5
4.5 of 5 bubbles624 reviews
Reviews summary
This summary was created by AI, based on recent reviews.
Powered by AI

Ace Hotel & Suites stands out for its relaxing and clean environment, with many guests appreciating the cozy rooms adorned with complimentary fruits and celebratory details. While the rooms are spacious and well-equipped, a few visitors have mentioned dated decor and occasional cleanliness lapses. The staff's friendly and thoughtful service, often going the extra mile for special occasions, consistently earns high marks. The spa is a highlight, offering a serene experience despite some notes on limited refreshments and occasional maintenance issues. Moreover, travelers find the hotel's pricing fair, adding to the overall value of their stay.
Atmosphere
Inviting
Rooms
Comfortable
Value
Reasonable
Cleanliness
Pristine
Service
Attentive
Amenities
Relaxing

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624Reviews36Q+A99Room tips
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Detailed Reviews
ArtGin wrote a review Oct 2022
+1
5.0 of 5 bubbles
The room is clean and spacious. We booked the same day and got a fair enough deal. The bath is also spacious and the shower's heating is just perfect.
It's so convenient that the hotel is just around the city. The view from the room is okay, urban jungle as usual.
We loved the fact that the room includes both (2) buffet breakfast and (2) spa vouchers however, the spa is only limited to one-time use.
Their buffet includes local and international options though choices are fairly limited. We did room service and requested extra towels with fast service.
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Date of stay: September 2022
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Lady Andersson wrote a review Sep 2023
Caloocan, Philippines
+1
5.0 of 5 bubbles
It's been such an amazing experience with Ace hotel and suites! The reservation process was really easy and quick, phonecall and email away and we're booked immediately. Checking-in was also hussle free and I'd like to commend the utmost hospitality of the staffs from the hotel receptionist, restaurant staffs, sky high bar staffs and housekeeping.
Also, it is really very sweet of them to give my sister a very nice birthday setup on our room with complimentary fruits ❤️
At the restaurant, the food was really great and very affordable. The staffs were very thoughtful to sing a birthday song with birthday cakes for my sister and my cousin. ❤️ Staffs are really commendable. There's also a lot of activities to choose from with affordable prices. We will definitely come back here!
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Date of stay: September 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Traveled with family
Room Tip: At ace water spa, it's best to have someone outside the spa to take photos of you coz they won't...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
A lot to digest? Read an AI-generated summary of recent traveler reviews.
AngelRan15 wrote a review Jul 2023
Manila, Philippines
5.0 of 5 bubbles
This turned out to be definitely an enjoyable family staycation. It's not my first time here at Ace Water Spa and will go back again.

The room may not be five star but it's complete with the amenities you'd need - toiletries, cabinets, slippers, soft pillows, can put up an extra bed since we got upgraded from deluxe to studio. Deluxe is good for 2 only but my mom decided to join so we had to request for extra bed. We were upgraded for free. There is a 2,000 deposit for in case of damages and other incurred costs.

They serve good breakfast although choices of fruits are limited but the main courses are good, the lugaw in particular and the overflowing coffee of course.

The highlight of our stay is the complimentary spa (4 hours). Water therapy is absolutely a great idea, you will feel relaxed and I would recommend the hot pool (4 temp variants from 36 - 40 C) and then dipping to the very cold water to normalize your temperature.

Since my mom came from overseas to relax, this is a must to go to.
At 5th and 6th floor, there is KTV and we did not forget to spend 2 hours (500 per hour, minimum 2 hours for standard room good for 10) and sing out loud.
unfortunately, as much as we want to go to the bar deck, it was already closed hehe. It has an overlooking view of the city and perfect for unwinding and drinking.

Nearby you can stroll and go to supermarket, other resto and fastfood (jollibee and wendy's walking distance).

The staff at the reception are nice, in fact, every staff from the guard to the kitchen, etc.
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Date of stay: July 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Travellersg123 wrote a review Feb 2023
Delhi
3.0 of 5 bubbles
I travel across the world and my traveling is supported by the hotels and restaurants. I have great regards for the travel industry as they work on odd hours , festivals and holidays. Also, I have my empathy with them for the loss they suffered due to COVID.

However, there are a few occasions when unnecessary policies ruin your experience.

The check in process in the hotel left a bitter experience. They will not give you the keys until you have paid the entire amount in the local currency. Does not matter if you are new to the town, tired of long flights, and request them to allow some time for money exchange.

The rooms are dated, the hotel reception does not look very pleasant and will always try to avoid queries

Must say that the house keeping and breakfast service were prompt. The hotel is very well located with restaurants and supermarkets near by.

Sorry, but having traveled throughout the world and having stayed in 100s of hotels, this was one of my bad experiences.
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Date of stay: December 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sylvester Sy wrote a review Jan 2023
San Juan, Philippines
4.0 of 5 bubbles
I was instantly impressed upon entering my room. The room was spacious and had a very calming ambiance. It has a huge king-size bed, complemented with pillows that are so soft and fluffy. The toilet and bath are clean and well-organized. Toiletries such as shampoo, conditioner, soap, and dental care are all provided. The bath towels are soft and smell fresh!
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Date of stay: September 2022
4.0 of 5 bubblesRooms
4.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Regie A wrote a review Dec 2023
5.0 of 5 bubbles
Great experience for my family! The hotel staff, especially Tonet (housekeeping coordinator), were very prompt in attending to our needs and queries. The hotel room was also cozy and it seemed to have all we need to make our experience relaxing and worth remembering. We will surely come back soon for another great family staycation. Kudos to the whole management of Ace Water Spa Suites and Hotels!
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Date of stay: December 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
armie i wrote a review Mar 2024
Paranaque, Philippines
4.0 of 5 bubbles
we were greeted with friendly staff everywhere we went. everyone was pleasant and ready to assist and answer all our questions. they upgraded us to an executive suite because they said that our room was not available at that time so that was really a pleasant surprise.
we came at a weekday so we got to have a great experience at the water spa. i can recommend going here on those days to avoid the weekend crowd to get the most out of the water spa.
the buffet breakfast was ok for me since I do not usually eat a lot in the mornings. but my husband really enjoyed it, he was full until after lunch time :)
i appreciated that they provide soap and shampoo dispensers instead of the usual sachets that always are an added waste. and also the water dispensers instead of water bottles.
great environment friendly hotel.
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Date of stay: March 2024
5.0 of 5 bubblesValue
4.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Traveled as a couple
Room Tip: if you are going for the water spa, it is best to plan your trip on a weekday.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ace Waterspa, General Manager at Ace Hotel & Suites
Responded Mar 23, 2024
Dear armiebalderamaisidro, Thank you for taking the time to share an awesome review of your recent stay at ACE Hotel and Suites. We are delighted to know that you had a great experience. We hope to have the pleasure of welcoming you back soon.
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Waldo A wrote a review Jun 2023
3.0 of 5 bubbles
The staff members were friendly and the facilities were satisfactory. However, it is important to manage your expectations considering the price. The front desk staff were praiseworthy and polite. On the other hand, the kitchen back of the house (BOH) was not up to standards, especially when it came to breakfast. The buffet service was subpar, and it seemed like the floor manager collaborated with the kitchen staff to delay replenishing the food. If you were lucky, you might get freshly replenished food, but during busy Saturday mornings, it took quite a while. It is advisable to avoid the breakfast buffet altogether, particularly the fried rice, as it tasted strongly of MSG. Serving such food to guests seems unsafe. Therefore, I recommend avoiding the breakfast option entirely. However, the water park was excellent, and the rooms were reasonably clean. Taking all these factors into consideration, I would rate the experience 3 out of 5.
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Date of stay: June 2023
4.0 of 5 bubblesValue
4.0 of 5 bubblesLocation
4.0 of 5 bubblesService
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dream24600080140 wrote a review Jul 2023
5.0 of 5 bubbles
I can say that Ace Hotel set new standards of excellence among hotels I stayed. Compared to other well known hotels, Ace stands out with impeccable cleanliness, pristine room atmosphere, and one distinguishing feature was its invigorating water spa. The experience was simply incomparable to any hotel I encountered thus far.
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Date of stay: July 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Traveled with family
Room Tip: Avail the vip promo.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
charmed497 wrote a review Feb 2020
manila
+1
5.0 of 5 bubbles
We've booked thru agoda. And given it was the new year, there are plenty of guests. A line build up on the reception. The reception was very accommodating, they even gave us free calendar and free cookies (talk about hospitality) it was my first time to experience these kind of freebies in a hotel. Kudos to that!
When we got to our room it amazed me. It was huge. Talk about "sulit"!!!
The breakfast was delicious also.
I enjoyed the spa/pool was great also
I will definitely go back here
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Date of stay: January 2020Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from iloveACE, Manager at Ace Hotel & Suites
Responded Feb 7, 2020
Dear charmed497, Thank you so much for welcoming the Year 2020 here at ACE! We are so happy that you have loved your stay here and also for appreciating all our facilities and amenities (hotel, spa and the restaurants). We, here are at ACE surely provide great service to our valued guest and to make sure that all the penny you'll spend will be worth it! See you again soon! Best regards, Ace Hotel and Suites Team
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
rhoj asked a question Jan 2020
Antipolo City, Philippines1 contribution
can we bring beer in can bought from convenience store? is there a fee?
Answer from Ellen V.
Mandaluyong, Philippines2 contributions
During our stay we ordered pizza and panda milk tea thru grab food and it was even delivered to our room. The receptionist just called us beforehand to confirm if we are expecting a delivery.
Answer from Ellen V.
Mandaluyong, Philippines2 contributions
we ordered coco milk tea via grab :)
Answer from Eileen Y
12 contributions10 helpful votes
Usually 2 entrance tickets are included in the room. Buffet breakfast is likewise included
Gen G wrote a tip Apr 2024
1 contribution
5.0 of 5 bubbles
"Expect crowds over the weekends but just be patient and enjoy the experience. Look at the positive things!"
Read full review
armie i wrote a tip Mar 2024
Paranaque, Philippines2 contributions
4.0 of 5 bubbles
"if you are going for the water spa, it is best to plan your trip on a weekday. "
Read full review
Kim F wrote a tip Mar 2024
1 contribution
5.0 of 5 bubbles
"Always check their promo it will save you a lot"
Read full review
Percy wrote a tip Feb 2024
Bacoor, Philippines1 contribution
5.0 of 5 bubbles
"Used klook for this family staycation and overall experience was very good."
Read full review
Perez wrote a tip Feb 2024
Manila, Philippines1 contribution
5.0 of 5 bubbles
"You definitely have to try the Ace Water Spa when you are checked in preferably during the night before going to bed. "
Read full review
Not the right property for you?
There are more places to choose from in the Pasig area.
PRICE RANGE
₱3,613 - ₱4,545 (Based on Average Rates for a Standard Room)
LOCATION
PhilippinesLuzonMetro ManilaPasig
NUMBER OF ROOMS
175
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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ACE HOTEL & SUITES - UPDATED 2024 Reviews & Price Comparison (Pasig, Philippines) - Tripadvisor

Frequently Asked Questions about Ace Hotel & Suites
Which popular attractions are close to Ace Hotel & Suites?
Nearby attractions include Ace Water Spa (0.02 km), Tides (0.1 km), and PC Center (0.1 km).
What are some of the property amenities at Ace Hotel & Suites?
Some of the more popular amenities offered include an indoor pool, a rooftop bar, and free wifi.
Which room amenities are available at Ace Hotel & Suites?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Ace Hotel & Suites?
Guests can enjoy a rooftop bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Ace Hotel & Suites?
Yes, free parking is available to guests.
What are some restaurants close to Ace Hotel & Suites?
Conveniently located restaurants include Sky High Bar, Ace International Buffet, and Ace Coffee Lounge.
Are there opportunities to exercise at Ace Hotel & Suites?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Does Ace Hotel & Suites have airport transportation?
Yes, Ace Hotel & Suites offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Ace Hotel & Suites?
Yes, dry cleaning and laundry service are offered to guests.
Does Ace Hotel & Suites offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Ace Hotel & Suites?
The staff speaks multiple languages, including English and Filipino.
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