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Ace Hotel & Suites

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United Street corner Brixton Street, Pasig, Luzon 1603 Philippines
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Traveler (444)
Room & Suite (309)
Dining (45)

About

#7 of 30 hotels in Pasig
Location
Cleanliness
Service
Value
Travelers' Choice
Situated near the central business districts of Ortigas and Makati, Ace Hotel & Suites in Pasig City, Philippines is a first-class hotel epitomizing an exceptional combination of excellent service, modern technology, and urban lifestyle. It is, indeed, a choice destination providing utmost relaxation at the heart of vibrant Metro Manila. Deluxe accommodations and impressive leisure facilities are offered by the Ace Hotel & Suites. Each stands out with modern fittings, stylish and chic amenities, and a homelike ambience highlighting Filipino hospitality. In addition, the hotel houses a fully operational water spa, popular for its hydrotherapy massage, with multiple food & beverage dining options that are equally satisfying. Finally, completing the charm of Ace Hotel & Suites is its prime location. A mere 13 km from Ninoy Aquino International Airport, it is an ideal base for business or leisure, giving guests all the opportunity needed for an incredible city getaway.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Water park
Children Activities (Kid / Family Friendly)
Airport transportation
Valet parking
Wifi
Lazy river
Indoor pool
Heated pool
Sauna
Bar / lounge
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Rooftop bar
Car hire
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Hot spring bath
Massage
Salon
Steam room
Rooftop terrace
Baggage storage
Concierge
Newspaper
Non-smoking hotel
Shops
Sun terrace
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Room service
Safe
Kitchenette
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Family
Languages Spoken
English, Filipino

Location

Full view
78Somewhat walkable
Grade: 78 out of 100
111Restaurantswithin 0.5 km
3Attractionswithin 0.5 km
551Reviews35Q+A83Room tips
Traveler rating
  • 265
  • 189
  • 66
  • 16
  • 15
Time of year
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Popular mentions
ms.anna wrote a review Mar 2020
Norway26 contributions19 helpful votes
booked 2 rooms since oct2019.we asked that the rooms are close to each other,they confirmed.even advised them of late check in and again was noted they said.when we arrived none of these were granted.took long time to check in,I asked why and said that they were not informed!I began to be irritated when I heard that!gave us room keys and noticed the room numbers are very far,I asked are u sure these rooms are close to each other?front desk said yes, ended up, the rooms are end to end of the floor! diappointing and irritating, liar!good thing the bell boy was nice tried to help.promised us to move the ff day.but the next receptionist said they were not told about it! these people should be sent back to the training centers!
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Date of stay: February 2020Trip type: Traveled with family
1 Helpful vote
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charmed497 wrote a review Feb 2020
manila123 contributions30 helpful votes
+1
We've booked thru agoda. And given it was the new year, there are plenty of guests. A line build up on the reception. The reception was very accommodating, they even gave us free calendar and free cookies (talk about hospitality) it was my first time to experience these kind of freebies in a hotel. Kudos to that! When we got to our room it amazed me. It was huge. Talk about "sulit"!!! The breakfast was delicious also. I enjoyed the spa/pool was great also I will definitely go back here
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Date of stay: January 2020Trip type: Traveled with family
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Response from iloveACE, Manager at Ace Hotel & Suites
Responded 7 Feb 2020
Dear charmed497, Thank you so much for welcoming the Year 2020 here at ACE! We are so happy that you have loved your stay here and also for appreciating all our facilities and amenities (hotel, spa and the restaurants). We, here are at ACE surely provide great service to our valued guest and to make sure that all the penny you'll spend will be worth it! See you again soon! Best regards, Ace Hotel and Suites Team
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Anna May V wrote a review Jan 2020
Pasig, Philippines2,496 contributions226 helpful votes
+1
Overnight stay in December was enjoyable. We got the 2-room suite and the check-in and check-out process was painless. Make sure to prepare money for the cash deposit when checking in. The staff are friendly and helpful, and the amenities were complete - comfortable beds, ample toiletries, wifi access, smart TV (caught up on my Netflix list during our stay). We enjoyed cooking a simple dinner in the kitchenette. The only downside was that we were located at the end of the hall and we had to to walk all the way near the elevators to refill our water pitcher. Best to have several water dispensers in the hall, or bigger or more pitchers. Our package included free breakfast and access to the water spa for 4. We enjoyed our breakfast - ample fare, assisted seating and responsive wait staff. Kids also enjoyed the water spa services.
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Date of stay: December 2019
Rooms
Service
Sleep Quality
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Response from iloveACE, Manager at Ace Hotel & Suites
Responded 10 Jan 2020
Dear Anna May V, We would like to express our gratitude for choosing ACE for your staycation last December. We are happy to know that you have enjoyed your stay and made it worthwhile. We will be happy to welcome you here again soon! Best regards, Ace Hotel & Suites Team
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Jun M wrote a review Dec 2019
1 contribution
I have checked in at this hotel for more than 3 times already. Staff is consistent from the front desk, room boys, security, and food servers or wait staff. Kudos esp. to Mr. Eric Jimenez of the front desk and two other front desk staff (sorry I forgot their names), for always being attentive to my needs and attending to my concerns, as soon as they could address it. Will always consider this my default staycation or check-in place whenever I'm in the area. And if I may say so, their breakfast buffet is really good. Better than some of the higher end hotels in Manila or abroad.
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Date of stay: November 2019
Location
Cleanliness
Service
Trip type: Traveled on business
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Response from iloveACE, Manager at Ace Hotel & Suites
Responded 10 Dec 2019
Dear rfm2md2, Wow, thank you very much for sharing this wonderful experience of yours here at ACE! We are very overwhelmed with your feedback and we are so happy to know that you had a great staycation with us. We will look forward on your next visit! We will assure you that we will be consistent with the services we have provided on your last visit or even exceed it. See you soon! Best regards, Ace Hotel and Suites Team
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Ron Payumo wrote a review Nov 2019
Makati, Philippines2 contributions
We had a nice time during the 2 days that we stayed here. We had a great time at the water spa. Had nice food options at the breakfast buffet. Also went to the KTV and sang our hearts out. It also has a stunning view of the different areas around the hotel at the Sky Bar. With regards to their customer service: the guards, front desk and hotel staff, water spa staff are all attentive and welcoming. We have already booked another couple of days this Christmas and we are hoping that we'll all have a great time.
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Date of stay: November 2019
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Response from iloveACE, Manager at Ace Hotel & Suites
Responded 4 Dec 2019
Dear AvidVolleyFan, Thank you so much for this wonderful feedback of yours! It is our pleasure to serve you well and made your staycation with us worthwhile. Thank you as well for trying our Outlets such as the KTV and Sky High Bar. Based on your feedback you have so much fun in your stay with us. And for your next visit this Chrismas, we will ensure you that we will maintain or even exceed the services we have provided. Thank you. so much! Best regards, Ace Hotel and Suites Team
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PRICE RANGE
US$58 - US$137 (Based on Average Rates for a Standard Room)
LOCATION
PhilippinesLuzonMetro ManilaPasig
NUMBER OF ROOMS
175
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Frequently Asked Questions about Ace Hotel & Suites
Which popular attractions are close to Ace Hotel & Suites?
Nearby attractions include Ace Water Spa (0.02 km), Tides (0.1 km), and PC Center (0.1 km).
What are some of the property amenities at Ace Hotel & Suites?
Some of the more popular amenities offered include an indoor pool, a rooftop bar, and free wifi.
Which room amenities are available at Ace Hotel & Suites?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Ace Hotel & Suites?
Guests can enjoy a rooftop bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Ace Hotel & Suites?
Yes, free parking and valet parking are available to guests.
What are some restaurants close to Ace Hotel & Suites?
Conveniently located restaurants include Sky High Bar, Ace Coffee Lounge, and Party Party Family KTV.
Are there opportunities to exercise at Ace Hotel & Suites?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Does Ace Hotel & Suites have an airport shuttle?
Yes, Ace Hotel & Suites offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Ace Hotel & Suites?
Yes, dry cleaning and laundry service are offered to guests.
Does Ace Hotel & Suites offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Ace Hotel & Suites?
The staff speaks multiple languages, including English and Filipino.