Me and my family enjoyed our stay at Ace Hotel. All staff are friendly and accommodating. We arrived a bit early frontdesk checked in us swiftly. The water facility specially the herbal pools are amazing. Our rooms are very spacious and clean. We have a last minute booking yet the housekeeping were able suprised us with gorgeous towel arts. Overall, We have a wonderful staycation. We will definely recommend it to our friends and family surely will stay again.
I travel across the world and my traveling is supported by the hotels and restaurants. I have great regards for the travel industry as they work on odd hours , festivals and holidays. Also, I have my empathy with them for the loss they suffered due to COVID. However, there are a few occasions when unnecessary policies ruin your experience. The check in process in the hotel left a bitter experience. They will not give you the keys until you have paid the entire amount in the local currency. Does not matter if you are new to the town, tired of long flights, and request them to allow some time for money exchange. The rooms are dated, the hotel reception does not look very pleasant and will always try to avoid queries Must say that the house keeping and breakfast service were prompt. The hotel is very well located with restaurants and supermarkets near by. Sorry, but having traveled throughout the world and having stayed in 100s of hotels, this was one of my bad experiences.…
I was instantly impressed upon entering my room. The room was spacious and had a very calming ambiance. It has a huge king-size bed, complemented with pillows that are so soft and fluffy. The toilet and bath are clean and well-organized. Toiletries such as shampoo, conditioner, soap, and dental care are all provided. The bath towels are soft and smell fresh!
The room is clean and spacious. We booked the same day and got a fair enough deal. The bath is also spacious and the shower's heating is just perfect. It's so convenient that the hotel is just around the city. The view from the room is okay, urban jungle as usual. We loved the fact that the room includes both (2) buffet breakfast and (2) spa vouchers however, the spa is only limited to one-time use. Their buffet includes local and international options though choices are fairly limited. We did room service and requested extra towels with fast service.
We always go on staycations, but this one was different. For a staycation in metro manila they have so much to offer. Let me start with our check in, the front office staff was polite and efficient. The conceirge assisted us with our luggage. And Oh My! The room was so spacious, clean and beautiful. Everything was spot on. I really appreciated that there are utensils for us to use when we got our take out, no need to use plastic cutlery haha. The evening of the check in we availed the karaoke, it was so nice because it was 1 elevator away no need to go far just to have a good time. There are restaurants and convenient stores down stairs so everything is accesible talaga. Then the BREAKFAST BUFFET!!! Definitely when you check in wag mag room only kasi the breakfast was so SULIT! The cafe staff was attentive and magaling din mag assist. After breakfast yung most awaited namin na water spa!! Napakalinis at organized nila nakakatuwa talaga 🙂 the entire family enjoyed every minute of it. Ayaw pa nga umahon ng kids kaso gutom na talaga kami. With the gas prices plus toll. I HIGHLY RECOMMEND checking in at Ace Hotel & Suites more than the facilities that they have to offer, di ka magsisi sa sarap ng food and the service they have to provide. Five star levels!! I wanted to commend Sir John and his entire team for making our stay WONDERFUL. Can't express how happy I am kasi talaga yung kids ayaw na umuwi haha. For sure babalik kami 🙂…
Our family planned a staycation to celebrate my mother in law's birthday as well as the homecoming of our family members from abroad. It was actually their 2nd time to visit the hotel since they really enjoy the water spa and the buffet breakfast. Checking in was a breeze, thank you to Jess who was very attentive to us once we have arrived at the desk. She was very thorough in explaining to us the facilities as well as the other information that we need to know such as breakfast, water spa, etc. When we got to our rooms, they did not disappoint! :) prior to checking in, we had specific room arrangements and we are very happy that not only did they follow our instructions but EXCEEDED our expectations on the room setups! Water spa was great, both kids and adults were able to enjoy this relaxing offering. Sleeping was next to the agenda and after a stress free water spa, sleeping in a good smelling room, comfortable bed and clean room was indeed a TREAT after a long day. Waking up from a restful sleep, we were all excited to have breakfast! as usual, their buffet breakfast was superb!!! there were a lot of choices and food was actually really great! We did not feel uneasy given the current situation (pandemic) since the area for breakfast was spacious and clean! Checking out was a breeze too! THANK YOU ACE TEAM for making our homecoming and celebrations one for the books! your attention to detail and overall assistance is indeed something we will definitely come back to! THANK YOU THANK YOU THANK YOU! will definitely be back for more! :) KUDOS to your team and hotel!…
We tried Ace Hotel Suites dinner buffet. We got their buffet for ₱888. Food was great, and have a great selection. They offer grill and Shabu Shabu too. Special mention to Ms. Abby, Sol, Denise, Rachel, Lean, and Sir Gamad, Rommel, Baldwin, Angelo for their superb service. Thank you, will definitely be back.
Ace Water Spa is one of the best hotels in the Metro and their buffet, along with the staff’s high class service are among the reasons. We truly enjoyed our Birthday Dinner for our Wowa Amy because of the great food and the way their staff took care of us. A big shout out to Abby, Lean, Rechel, Baldwin, Gamad, Sol, Romel and Denise. Once again, thank you Ace Water Spa for a wonderful experience.
Perfect for family gathering!excellent service and very accommodating crew!highlt recommended to all people to visit therestaurant.all of the food were great!we will come back again with our family. Gamad❤️
Thank you ACE WATER SPA & HOTEL❤️❤️❤️ Special mention to the ffg: Gamad, Rommel, Abby, Denise,Baldwin,Rachel & Lean. Loved the overall experience. We enjoyed mostly the Spa & Buffet. Very classy & elegant❤️❤️❤️
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