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The Exchange Regency Residence Hotel

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Meralco Ave, Ortigas Center Exchange Road, Pasig, Luzon 1605 Philippines
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (325)
Room & Suite (99)
Pool & Beach (24)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
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Updated 09/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The Exchange Regency Residence Hotel
Updated 09/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#17 of 30 hotels in Pasig
Location
Cleanliness
Service
Value
The modern traveler's choice. Experience the comforts of home amid hotel convenience, only at The Exchange Regency Residence Hotel. Located at the heart of Ortigas Center, where shops, sights and sundry are well within reach, we'll provide you with warm and personalized service ans a host of amenities that'll truly make us the hotel you'll call home.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Coffee shop
Game room
Mini golf
Children Activities (Kid / Family Friendly)
Secured parking
Wifi
Pool / beach towels
Indoor pool
Outdoor pool
Sauna
Restaurant
Breakfast buffet
Billiards
Kids club
Airport transportation
Car hire
Conference facilities
Banquet room
Meeting rooms
Massage
Steam room
24-hour security
Baggage storage
Concierge
Convenience store
Currency exchange
Shops
ATM on site
Doorperson
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
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Room features
Housekeeping
Safe
Telephone
Bottled water
Flatscreen TV
Hair dryer
Room types
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Centrally Located
Languages Spoken
English, Filipino

Location

Full view
83Good for walkers
Grade: 83 out of 100
164Restaurantswithin 0.5 km
5Attractionswithin 0.5 km
434Reviews10Q+A63Room tips
Traveler rating
  • 92
  • 123
  • 113
  • 52
  • 54
Time of year
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Popular mentions
Arman Rodriguez wrote a review Apr 2020
1 contribution
I had a very nice stay here! The price are accommodating and the place is super convenient to malls. I also appreciate the staff because they were able to check me in even though its not check in time. Thank you!!!
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Date of stay: January 2020Trip type: Traveled solo
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Response from LeoA2007, Front Office Manager at The Exchange Regency Residence Hotel
Responded 16 Apr 2020
Dear Armanrodriguez21, We are grateful that you took the time out to leave us an inspiring review. We are delighted to learn that you had a memorable stay with us. It is so inspiring for us to see that our guests have had a beautiful stay which in itself is the biggest recognition for all the efforts we put in. We have shared your wonderful feedback with the whole team. We can't wait to see you again after this pandemic. Stay safe and Godspeed, Leo Amante Assistant Front Office Manager
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Sam M wrote a review Apr 2020
1 contribution
Ive stayed here with my colleague due to a business meeting at Antel. We arrived here at around 4pm and we were accomdated by the front desk immediately. We were given a room that is on 9th Floor and we requested for a higher one and they urgently checked if there is available and after checking, they gave us 25th floor. When we arrived at the room (Deluxe Twin) We were surprised! the city view, the eco friendly water bottle and the way their toletries are setup in the room. This hotel is a must visit hotel specially for business travelers like me. Keep up the good work The Exchange Regency Residence Hotel.
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Date of stay: September 2019Trip type: Traveled on business
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Response from LeoA2007, Front Office Manager at The Exchange Regency Residence Hotel
Responded 9 Apr 2020
Dear sammV59VL, We are grateful that you took the time out to leave us a wonderful review. We are delighted to learn that you had a memorable stay with us. It is so inspiring for us to see that our guests have had a beautiful stay which in itself is the biggest recognition for all the efforts we put in. We have shared your wonderful feedback with the whole team. The team looks forward to your return soon again after this pandemic to what we hope is now your home whenever you’re in the city. Stay safe and Godspeed, Leo Amante Assistant Front Office Manager
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Sammy Luis wrote a review Apr 2020
Taguig City, Philippines1 contribution
I decided to stay in The Exchange Regency since I will have a meeting the next day in a company nearby. It was a good overnight stay if you are on a business trip like me. I booked their Deluxe Queen room and it had the basic amenities that I might need although I brought my own toiletries. Coffee is an essential for me in the morning and good thing they have it in the room. Staffs were very helpful and welcoming as well especially the front desk and lobby guards. I also checked their pool unfortunately it was closed when I stayed there because of the ashfall. One of the three elevators was also not working and it took some time to reach the ground floor but overall, my stay was good and will definitely recommend this to my friends and colleagues who are planning to stay in Ortigas. I just hope the elevator's already fixed.
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Date of stay: January 2020Trip type: Traveled on business
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Response from LeoA2007, Front Office Manager at The Exchange Regency Residence Hotel
Responded 9 Apr 2020
Dear SammyLuis94, We are grateful that you took the time out to leave us a wonderful review. We are glad that you found our staff helpful and welcoming. Our dedicated staff will be pleased to learn what you thought of them and it will continue to inspire and motivate them to do better. Sadly, we did not make it even perfect because of elevator concern. We are glad to update you that all our elevators are now operational. Rest assured that we are committed in improving our products and services to serve you better. We are very excited to having you with us again soon after this pandemic. Keep safe and Godspeed, Leo Amante Assistant Front Office Manager
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Rei Villacorta wrote a review Apr 2020
Marikina, Philippines1 contribution
Me and my friends stayed here for 2 nights to celebrate my birthday. The staffs were very nice and very accommodating. The location is very accessible and the rates are affordable. Although the room we had was kind of outdated and also has cockroaches.. we still had fun staying at this hotel! 😊
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Date of stay: November 2019Trip type: Traveled with friends
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Response from LeoA2007, Front Office Manager at The Exchange Regency Residence Hotel
Responded 9 Apr 2020
Dear Reivillacorta, Thank you so much for this very inspiring comment about our hotel. It really warms our heart knowing that you found our room rates affordable, with an ideal hotel location and staff who were able to provide you with a friendly service that made your stay here comfortable. Our dedicated staff will be pleased to learn what you thought of them and it will surely continue to inspire and motivate them to do better. Regretfully, we did not make it even perfect because of cockroaches. It is the result of our intensified fumigation, but we are containing this matter progressively. Do kindly treat this as a one-off aberration on our part and not a mark of the hospitality that we are known for. Rest assured that we are committed in improving our product and services to serve you better. Please accept our sincere apologies and we hope you would give us another opportunity to show how much we value you. We are very excited to having you with us again soon after this pandemic. Stay safe and Godspeed, Leo Amante Assistant Front Office Manager
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Allison S wrote a review Apr 2020
San Andres, Philippines1 contribution
Had my family stayed here last December. The room is okay. But the lobby area lacks airconditioning. You'll get sweaty and exhausted just by staying at the lobby. Not good if there will be volume of people waiting to check in.
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Date of stay: December 2019Trip type: Traveled with family
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Response from LeoA2007, Front Office Manager at The Exchange Regency Residence Hotel
Responded 9 Apr 2020
Dear allisalazar, Thank you for choosing The Exchange Regency Residence Hotel as your preferred hotel here in Ortigas. We are saddened to hear that this was experience. Rest assured that we take your feedback seriously as we strive to improve on the level of service that we provide our guests each stay and you would see a significant improvement on the lobby temperature the next time you visit us. We look forward to seeing you again after this pandemic. Stay safe and Godspeed, Leo Amante Assistant Front Office Manager
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PRICE RANGE
US$46 - US$86 (Based on Average Rates for a Standard Room)
LOCATION
PhilippinesLuzonMetro ManilaPasig
NUMBER OF ROOMS
210
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Frequently Asked Questions about The Exchange Regency Residence Hotel
Which popular attractions are close to The Exchange Regency Residence Hotel?
Nearby attractions include Metrowalk (0.3 km), Ortigas Park (0.4 km), and Lopez Museum and Library (0.1 km).
What are some of the property amenities at The Exchange Regency Residence Hotel?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
What food & drink options are available at The Exchange Regency Residence Hotel?
Guests can enjoy an on-site restaurant during their stay.
Is parking available at The Exchange Regency Residence Hotel?
Yes, free parking and secured parking are available to guests.
What are some restaurants close to The Exchange Regency Residence Hotel?
Conveniently located restaurants include 22 Prime, VU's, and Wildflour Cafe + Bakery.
Are there opportunities to exercise at The Exchange Regency Residence Hotel?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Does The Exchange Regency Residence Hotel have an airport shuttle?
Yes, The Exchange Regency Residence Hotel offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at The Exchange Regency Residence Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does The Exchange Regency Residence Hotel offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at The Exchange Regency Residence Hotel?
The staff speaks multiple languages, including English and Filipino.
Are there any historical sites close to The Exchange Regency Residence Hotel?
Many travellers enjoy visiting Bonifacio High Street (3.8 km) and Manila South Cemetery (4.9 km).