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Richmonde Hotel Ortigas

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349 Reviews from our TripAdvisor Community

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Showing 327: English reviews
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Reviewed 4 days ago NEW

The staff were nice and courteous. Stayed a week before Christmas, so it was a full house. Booking wasn't a hassle, the check out was though. We didn't enjoy the heated indoor swimming pool, because it reeked of harsh chemicals, which wasn't advisable for our baby. She did enjoy the bath tub in our en suite, however. The breakfast buffet...

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Helpful?
Thank Yan_HDR
RHManagement, Manager at Richmonde Hotel Ortigas, responded to this review

Dear Yan_HDR, Thank you for sharing your feedback with us. We greatly appreciate your kind understanding for some inconveniences you experienced during your stay, especially during check-out and breakfast. Nevertheless, we apologize for the hassle. Indeed, it was a busy season and we have noted some points for the improvement of our services during high occupancy periods. We deeply regret...

Pasig, Philippines
Reviewed 1 week ago via mobile

I availed the Easter Escape Promo for two nights stay with my husband. The location is very convenient to everything. The hotel is a bit old but well maintained. The interior designed is so classic, that makes you feel comfortable and homey. The Deluxe Room is not that big but i love the icy cold room air condition. The bed...

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Helpful?
Thank yhet0811
RHManagement, Manager at Richmonde Hotel Ortigas, responded to this review

Dear yhet0811, Thank you for sharing your Easter experience with us. We are delighted to know that you liked many aspects of our facilities and services, such as the ambience of our guest rooms, our comfortable beds beds, bathroom amenities, the services of our staff, and our dining offers. We are also glad that you enjoyed our promo service of...

Reviewed 1 week ago via mobile

My friend & I decided to take a break from work. Richmonde Hotel Ortigas is a perfect place to hang out & relax. We love most their heated indoor swimming pool. Fortunately, we we're able to enjoy the pool for ourselves that night. Staff are very courteous. Kudos to Rein (bellman) whose very generous in helping us. And to Sima...

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Helpful?
Thank Trixsie Nicolie D
RHManagement, Manager at Richmonde Hotel Ortigas, responded to this review

Dear Trixsie Nicolie D, Thank you very much for choosing our hotel and posting your review. We are happy to hear that you and your friend had a relaxing time and that you especially loved our heated swimming pool and our Cafe’s pizza. We are also pleased to know that you greatly appreciated the services of our employees. We shall...

Adelaide, Australia
Reviewed 1 week ago

A great hotel close to main shopping malls and cinemas. Great pool, room service excellent and hi speed internet was great. Will stay here again , staff are very friendly and helpful. Nice reception area, quiet location.

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Helpful?
Thank Clifftop27
RHManagement, Manager at Richmonde Hotel Ortigas, responded to this review

Dear Clifftop27, Thank you for taking time to share your review. We are delighted to hear that you enjoyed our indoor heated pool, as well as our room service and Wi-Fi connectivity. We hope you had a great stay and we look forward to seeing you again soon. Sincerely, Jok Montelibano Director of Operations

Reviewed 1 week ago

The aircon is hot. Food service is very slow and food quality is disgusting. The so called kare kare is so yucky. The ox tripe was burned and with smell. My daughter, granddaughter and I all experience stomach ache. My granddaughter experience vomitting diarrhea. The rug inside the room is so dirty as well. And the waiters are so slow...

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Helpful?
Thank Jennifer B
RHManagement, Manager at Richmonde Hotel Ortigas, responded to this review

Dear Jennifer B, We would like to express our sincerest apologies for unpleasant experience you had during your stay. The hotel management has always been particular with the both the taste and quality of the food we serve. Proper measures are set up in our kitchen to ensure that food is clean and well-cooked. While we have not received any...

Manila, Philippines
Reviewed 2 weeks ago via mobile

This is my second time to stay in Richmonde for a couple of days. This is one of favorite hotels I must say. I have a lot of fun memories here. The atmosphere has never changed. I feel luxurious but at home at the same. Love the room - cool room - water supply (bathroom) is good - bathroom is...

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Helpful?
Thank Annassi
RHManagement, Manager at Richmonde Hotel Ortigas, responded to this review

Dear Annassi, Thank you for your patronage and for sharing your feedback with us. We are truly flattered to be considered as one of your favourite hotels. We are delighted to hear that you love our guestroom as well as our breakfast buffet. Likewise, we would love welcome you back on your next visit and we hope to be your...

Singapore, Singapore
Reviewed 3 weeks ago

This is a very warm place for the weary travelers, staff is always friendly and helpful throughout the stay. Centrally located for local shopping and ease of passage for work related travel. The food and service is one of the best I have experienced in Manila.

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Helpful?
Thank Adrian Y
RHManagement, Manager at Richmonde Hotel Ortigas, responded to this review

Dear Adrian Y, Thank you for sharing your feedback with us. It was our pleasure to provide you with warm and friendly service during your tiring trip. We are also glad that you enjoyed our location, as well as our dining outlet’s services. We hope to see you again on your future travels to Manila. Sincerely, Jorold Montelibano Director of...

Reviewed 3 weeks ago via mobile

Place was really luxurious, almost everything was either painted gold (not real , of course) or covered in velvet red felt. Helpful staff. The pool was heated and indoors and so I had a really nice time swimming with my 1 year old son then. Terrible parking spaces, though. Had to park a couple of kms away.

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Helpful?
Thank Rachel G
RHManagement, Manager at Richmonde Hotel Ortigas, responded to this review

Dear Rachel G, Thank you very much for sharing your experience with us. We are delighted to know that you and your son had a nice time swimming in our indoor pool. We apologize if you experienced any inconvenience with regard to parking. Our parking area might have been fully occupied at the time of your stay due to a...

Reviewed 4 weeks ago via mobile

Friendly staff,cosy hotel ,nice breakfast,good coffee! Good gym and well tempered swimming pool.Great chocolate cake! And proudly participated in the yearly fire and evacuation drill, coming down from the 20th floor.It made me remember they days when i was working at Le Meridien Budapest (today Ritz Carlton)

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Helpful?
Thank SilardHeni
RHManagement, Manager at Richmonde Hotel Ortigas, responded to this review

Dear SilardHeni, Thank you for taking time to share your review of our hotel. We are happy to know that you enjoyed your stay with us, especially our buffet breakfast and signature chocolate moist cake, as well as our heated swimming pool. As you know, the fire and evacuation drill was part of our activities for the Fire Prevention Month...

Makati, Philippines
Reviewed March 22, 2017

My friends and I stayed for 2nights 2 rooms. Given room was perfect for us. We enjoyed our stay, all facilities are in good condition, staff were very helpful and accommodating from Basement parking security, Concierge, FO staff and Housekeeping since day 1. They are open for bridal pictorial at no additional cost which we are very thankful!

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Helpful?
Thank Buena29
RHManagement, Manager at Richmonde Hotel Ortigas, responded to this review

Dear Buenarose S, Thank you very much for sharing your experience with us. Indeed, it is our goal to provide our guests with a smooth and hassle-free stay from the moment they make their reservation, up to their check-out and departure. Thus, we are delighted to hear that you enjoyed the services of our staff. We hope you and your...

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Pool
  • Fitness Center with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Center with Internet Access
  • Free Parking
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Airport Transportation
  • Dry Cleaning
  • Multilingual Staff
  • Conference Facilities
  • Breakfast included
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
At the heart of Pasig City’s Ortigas Center stands Richmonde Hotel Ortigas. Its proximity to corporate destinations, shopping & entertainment centers, and the major thoroughfares, gives the hotel an edge in location. Its interiors bring the classic comforts of home amidst five-star luxuries & modern conveniences. And with the staff’s ever gracious service, The Richmonde is THE place to come home to. ... more   less 

Additional Information about Richmonde Hotel Ortigas

Address: 21 San Miguel Avenue | Ortigas Center, Pasig, Luzon 1600, Philippines
Location: Philippines > Luzon > Metro Manila > Pasig
Price Range: ₱3,090 - ₱3,738 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Richmonde Hotel Ortigas 4*
Number of rooms: 210
Reservation Options:
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Also Known As:
Richmonde Hotel Pasig
Hotel Style:
#7 Luxury Hotel in Pasig
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Questions & Answers

Here's what travelers have asked, with answers from Richmonde Hotel Ortigas staff and other travelers.
9 questions
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Las Pinas, Philippines
over a year ago
Metro Manila, Philippines
2 days ago
4 months ago
over a year ago

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Questions? Get answers from Richmonde Hotel Ortigas staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Get a room on a high floor for the view.”
Clifftop27, 1 week ago | Read review
“Higher levels has great views of the city. Lower rooms you end up staring at the windows of buildings.”
553tmk, Feb 21, 2017 | Read review
“Ask for rooms with road / front views”
taptieg24, Jul 26, 2016 | Read review
“Good foe couples”
eduardrivera1, Jul 10, 2016 | Read review
“higher floor rooms fronting the main road”
TennVee, Jun 20, 2016 | Read review
5 of 5