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Joy Nostalg Hotel & Suites Manila

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17 Adb Avenue Ortigas Center, Pasig, Luzon 1605 Philippines
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Traveler (774)
Room & Suite (656)
Dining (97)
What is Travelers’ Choice?
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What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
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Updated 11/09/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Joy Nostalg Hotel & Suites Manila
Updated 11/09/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#6 of 35 hotels in Pasig
Location
Cleanliness
Service
Value
Travelers' Choice
Joy~Nostalg Hotel & Suites Manila is a five-star serviced residence managed by Accor, one of the world’s leading hospitality groups. It is conveniently situated in the Ortigas Central Business District, making it a haven even for those with fur babies. Whether you’re here for work, a staycation, or seeking an extended stay in the metro, one of our 229 well-appointed contemporary suites will suit you perfectly. Ranging from Studio Executive to One-Bedroom, Two-Bedroom, or Three-Bedroom Executive, each has a high-speed internet connection, ensuring seamless video conferences and movie streaming. The suites boast a spacious living and dining area, an unrivaled fully-equipped kitchen, and laundry amenities. Plush mattresses with fine linens and a soaking tub are also in place for absolute relaxation.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Board games / puzzles
Kids stay free
Books, DVDs, music for children
Paid private parking on-site
Secured parking
Wifi
Hot tub
Indoor pool
Heated pool
Fitness / spa locker rooms
Bar / lounge
Restaurant
Breakfast buffet
Breakfast in the room
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Car hire
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Massage
24-hour security
Concierge
Non-smoking hotel
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
Ironing service
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Room features
Air conditioning
Housekeeping
Room service
Safe
Iron
Kitchenette
Microwave
Flatscreen TV
Refrigerator
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Green
Modern
Languages Spoken
English, Filipino

Location

Full view
92Great for walkers
Grade: 92 out of 100
269Restaurantswithin 0.5 km
8Attractionswithin 0.5 km
835Reviews36Q+A100Room tips
Traveler rating
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chachalim wrote a review 6 Sep
Manila, Philippines42 contributions20 helpful votes
+1
We have stayed again in a 3 bedroom suite after 10 years, and the room, the service and amenities have been maintained well if not better. It was an overall wonderful experience, from checking in as they have an online check in facility which I was able to do a few days before our stay, to dining in the restaurant and ordering room service, and checking out was a breeze as well. I understand parking is limited as we were only given 1 slot even for a 3 bedroom suite. I was able to avail a special rate with my Accor Plus membership, as well as discounts up to 50% off in the restaurants, although there was one instance I was not able to present my membership card and they couldn't apply the discount the next day when I realized they weren't able to apply the discount. We also enjoyed the hotel amenities like the heated pool and jacuzzi. Their locker rooms are very spacious and clean. I was able to shower and change comfortably even with my little daughter in tow. I also loved the buffet breakfast. Selections were sufficient enough, and everything tasted good. I loved the Salmon and cheese selections daily! Overall it was a pleasant stay and I love that it was a walking distance to The Podium Mall with really great restaurants.
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Date of stay: August 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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doctorfoxtrot wrote a review 6 Sep
Taguig City, Philippines7700 contributions1183 helpful votes
+1
Used to be under the Oakwood hotel brand. Several years back it was already under Accor management until pandemic started. Location is still the biggest asset , where you can access Robinson and the Podium on opposite sides. At the back of the hotel there is a Mini Stop convenience store , just a stone’s throw away. What I noticed is that the hotel still utilise the small desks placed in front of the door of each unit. Feels like the floor is still used for quarantine . The 1BR suite 2202 feels like a PWD friendly unit. Dated facilities and furniture, but somehow well maintained. Comfortable beds , and bathroom has a Tv ( which Oakwood used to have) . Serviced residence items are well supplied. While I noticed not having any form of welcome amenity as an Accor silver member, I kind of loved their usage of the ultra filtration system that makes tap water potable to drink. Liked the staff , who are humbly non intrusive yet you feel the good attentive service. The one manning the health club , indoor pool who took the liberty of opening the lights when I was taking photos,, the security detail facing the back end who gave me tips on where to find 24 hour stores,, I regret failing to get their names. Special thank you to Leneth of FD who gave a me a few hours head start to my check in time. With much gratitude. Well , last 2 things to point out . The fast secure Wifi , which was free. And the clincher , that sumptuous buffet spread at Nostalgia. Good and tasty selections matched by the lovely ambiance and their professional staff. Staycation worthy indeed.
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Date of stay: August 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Eyra Carlos, Guest Services / Front Office at Joy Nostalg Hotel & Suites Manila
Responded 3 weeks ago
Thank you for taking the time in giving us outstanding ratings! We very much appreciate your comments regarding your stay at the hotel. I have passed on your comments to Leneth, security team and the rest of the team; all of us are delighted to know you had a pleasant stay with us Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Eds R wrote a review Aug 2022
1 contribution2 helpful votes
+1
Hotel: Stayed here at a 1BR unit a week back. Room was spacious and had everything we need. The tub in our room and the sauna & jacuzzi located in the 6F were definitely a plus. The Roof: Had quick drinks here during our stay as we wanted to check out the view. As expected, it was breathtaking (I wish I had a better camera to capture it). Service was equally great! We learned about their Sunday barbecue buffet, so my parents and I decided to come back and try it last night. I can say that it was super (!!!) worth it considering the spread of salads, ribs, ribeye, fish, and lamb, among others, that they offered. More people need to know about this for sure! I would like to commend Chef Raf for the perfectly seasoned and tender steak, which even my picky-eater senior dad enjoyed. Appreciate him taking time to interact with us as well as the other tables. I'd also like to recognize Joseph and Dana for the excellent service! In both visits, they were quick to attend to our requests. Joseph was the one who guided us to our table last night and ensured the drinks we ordered were served right away. Thanks for making us feel welcome! Props to the entire team for the overall experience. I'm definitely recommending this place to friends and colleagues and visiting again soon.
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Date of stay: August 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Eyra Carlos, Guest Services / Front Office at Joy Nostalg Hotel & Suites Manila
Responded 3 weeks ago
Thank you for taking the time to give us outstanding ratings! We are delighted to know you had a wonderful time overall- in our spacious room and The Roof. Your kind words about our staff such as Chef Raf, Joseph, Dana has been shared with them and the rest of the team. Thank you again for sharing your experience, and we can't wait to have you back.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Myla Ptak-Danchak wrote a review Jul 2022
6 contributions7 helpful votes
+1
The rooms tremendously changed since we last visited. We were put on 8th floor, 1br suite. The kitchen which I used to love was dilapidated now. Sink area has a lot of water damage. They used to have a fully stocked kitchen tools, not anymore. They had to wheel out the whole fridge because the one we had was not working. They replaced it with a fridge working but the freezer cant freezer anything, despite adjusting the temperature. It was very disappointing. They used to have tv in front of the bathtub, not anymore. Furnitures have damages on their finish. I am very sad because this was our favorite hotel. The luxury feeling is not there anymore.
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Date of stay: July 2022Trip type: Traveled with family
Room Tip: It is still the best when it comes to space. Check your room first before you agree to stay...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Eyra Carlos, Guest Services / Front Office at Joy Nostalg Hotel & Suites Manila
Responded 3 weeks ago
We appreciate the time you have shared with us in posting your comments from your most recent stay with us JNHSM. On behalf of our team, we extend our sincerest apologies for the inconvenience you experienced during your time in the hotel. These isolated incidents do not represent the level of service we provide our guests, and we value your time in raising this to our attention. Rest assured that we are taking guest feedback seriously, and we will make improvements where possible. We do hope that this experience will not deter you from giving us the chance to serve you again in the future. Thank you and we look forward to welcoming you back.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
rckmn22 wrote a review Jul 2022
1 contribution1 helpful vote
Booked 3 two-bedroom suites and 3 on-bedroom suites, a function room, and availed the Accor Plus membership for our wedding prep, but still got terrible service. TLDR: i am the groom and the hotel was my main stress before, and immediately after, our wedding. From checking in, to floor accessibility, to availability of parking, every day we stayed here is fraught with headaches and problems. better stay at someplace else if with vehicles. wondering why this is still rated a 5-star hotel. Dropped by at the hotel about a week before our stay and made full payment for our accommodation. asked the front desk if we could be validated for parking. was told instead that "parking charges lang naman a minimal fee of sixty pesos," as if i was worried of the price of parking. came out as condescending. would have been acceptable if i was told that they do not validate parking unless we are checked in. check-in time. i was emailed the night before that i can check in as early as 11am. came to the hotel at around 1130 and was told that the rooms are yet to be available. secured 1 room out of our 6 by 1230, but could not come inside because there is no available parking slot. went to megamall and returned at 3pm and still not space. i had to park my vehicle at another pay parking facility so that i could just get inside. i had booked 6 rooms and a function room and apparently, i could not have been guaranteed at least one slot of parking space. we were told that they share the parking space to the offices, and hopefully, by 6pm we can get slots to park in (emphasis on hopefully because they cannot assure that spaces would open up by then). we only got spaces to park in at around 6pm after my in-laws argued with the frontdesk staff and a referral from the property manager. when we booked our rooms, we requested that the rooms be located on the same floor, but was not met. while we understand why it was not granted, they could have at least made it easier for us. they did not tell us that they can grant access to the other floors, when knowing full well we needed to have access to the other floors. returning to the hotel after the wedding, we could not park because there was no space available. imagine being dressed to the 9s and tired AF, but could not rest because there is no saved parking space. had to argue before being given spaces. and, one of our cars was charged PHP1,300 for parking despite our bookings. would not recommend. other hotels have better service
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Review collected in partnership with Accorhotels.com
Date of stay: July 2022
Value
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Location
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Sleep Quality
This review is the subjective opinion of an individual traveler and not of Tripadvisor LLC nor of its partners. Tripadvisor performs checks on reviews.
1 Helpful vote
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LagalagMD wrote a review Jul 2022
Manila, Philippines48 contributions5 helpful votes
The room the hotel gave me was superb and very spacious. Located on a higher floor with a view of the Podium from the bedroom and an ADB and Megamall view from the entertainment area. The A/C was very good and provided good comfort. The rooms are equipped with water filters so you can get water straight from the tap, but you can still request bottled water if it is not to your liking. The hotel was strategically located at ADB near to Podium, Megamall, and Galleria, a quiet neighborhood as well and very conducive to holding your online meetings. Convenient stores are aplenty nearby. Breakfast was good and offers some variety, loved the interiors of the restaurant and the very attentive staffs. Check in and Check out was a breeze.
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Date of stay: June 2022
Value
Service
Sleep Quality
Trip type: Traveled on business
Room Tip: Higher floors with a view of the Podium Mall are a great choice.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Eyra Carlos, Guest Services / Front Office at Joy Nostalg Hotel & Suites Manila
Responded 3 weeks ago
Thank you for posting your comments from your stay with us and we are delighted to read that our team was able to make your visit memorable. We hope to welcome you back in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Kayla Lourens wrote a review Jun 2022
Stellenbosch, South Africa106 contributions10 helpful votes
+1
Joy~Nostalg Hotel & Suites Manila is located in Ortigas, Pasig which is a popular business district and has multiple shopping malls within walking distance. I enjoyed two nights in a one-bedroom suite which was spacious and comfortable. The kitchen is fully stocked and the room had high speed internet. The shower also has a steam option and there was a TV in the bath which was convenient. The hotel has a rooftop bar on the 43rd floor with panoramic views of Manila Bay, it is the perfect spot for sundowners. They also serve food from the grill to accompany your cocktails. The hotel’s main restaurant, Nostalgia Lounge & Bar, offers buffet breakfast, lunch and dinner. The breakfast was delicious, the buffet included, pastries, hot dishes, cold meats, cereals, and the chef cooks your eggs while you wait. The indoor heated pool is the perfect place to relax after a long day and be sure to take a dip in the jacuzzi. The pool even has underwater music playing! The fitness center has all the necessary equipment for a good workout. This hotel is perfect for long stays, or a short staycation when you are in Manila. The suites are pet friendly and spacious for families.
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Date of stay: June 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Eyra Carlos, Guest Services / Front Office at Joy Nostalg Hotel & Suites Manila
Responded 3 weeks ago
Hi Kayla, Thank you for choosing the Joy Nostalg Hotel & Suites Manila for your stay and for posting your feedback on Tripadvisor. I am very glad you liked your stay and will share your feedback with the team. We are all looking forward to welcoming you back very soon. Keep safe!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
pascalg20102022 wrote a review May 2022
2 contributions1 helpful vote
we spend a lot and tips a lot, we paid at least all in advance for the bedrooms and others. but we rented an extra day for one of our room, they approved a day before and they even asked the next morning again about the extra but said all good. By the next morning, the staff kept calling our staff in that room whole day when we were out until night we back, even i was there at night when they called, they kept calling 2 times to pay extra 8k php for the extra day, we told them we will down in 30 minutes the first time they called and they say ok, then called again 5 minutes later, they even deactivated the hotel cards for 8k php... ridiculous.... we went down to settle, they asked to settle the whole bill when we check out next day, we waitted at least 30 minutes and they still didnt know the total amount... then they say we can settle next day... ridiculous other small things, the shower door couldnt close properly, the water doesnt drain out, i reporte and left that way until i left for 12 days
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Review collected in partnership with Accorhotels.com
Date of stay: May 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Eyra Carlos, Guest Services / Front Office at Joy Nostalg Hotel & Suites Manila
Responded 6 Jun 2022
Dear pascalg20102022, Thank you for your feedback and giving us the opportunity to respond. Upon investigation, initially you had additional rooms for overnight stay only that eventually were extended on a daily basis by your staff. As part of our protocol, we need to verify if guests will be extending since it was only booked for an overnight stay and the need for the room to be guaranteed and there was constant communication as reminder for extension and payment. As courtesy of good will, the other room was allowed to check-in since they have multiple rooms provided to settle within the day. However, there are occasions that the staff would inform the front desk that they are waiting for your return to settle the outstanding balance. In addition, keycards are not deactivated; this is due to the extensions of room that is why key cards are being updated once guests/staff are confirmed for extension. Upon settlement during check-out, the front desk was asked by one of the staff to consolidate pending balances from different rooms and to categorize which room the charges will be and took some time to ensure that all charges are correct. With regards to your comment for the shower door couldn’t close properly, this has been rectified on the day that it was reported as confirmed by our housekeeping and ensures that the rooms are in good condition. Apologies for any inconveniences, our team continuously strives to deliver high standards of service and utmost comfort to our guests. We do hope that this experience will not deter you from giving us the chance to serve you again in the future. Thank you and we look forward to welcoming you back.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Laurence G wrote a review May 2022
Hong Kong, China6 contributions4 helpful votes
room is ok - why on earth do they put a washing machine right next to your work desk is a mystery but i don’t think it’s going to catch on as hotel design trend furnitures and bathroom are old , stained, scratched and need refurbished gym had no working aircon and rocking at 35 degree celsius with no ventilation
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Date of stay: May 2022Trip type: Traveled on business
Room Tip: ok if you need quick dash to ADB it’s not cheap so look around d for better hotels in area
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Eyra Carlos, Guest Services / Front Office at Joy Nostalg Hotel & Suites Manila
Responded 6 Jun 2022
Dear LaurenceG1348, Thank you for letting us know about your recent experience with Joy~Nostalg Hotel & Suite Manila. We would like to inform you that one of our unique selling point in our suite rooms is our washing machine which is widely used by our guests and is placed in the designated sliding closet so it will disrupt any guest while working at their desk. With regards to Gym had no working aircon; this has been checked immediately at that time you reported to our staff. As per Duty Engineer and the staff, the aircon is working properly and the one you are pertaining to the 35 degree is not an aircon but the Air humidifier and sterilizer which was explained to you that it has no effect in air flow of the vicinity. I have taken note of your comments on the room that you stayed in. We are constantly implementing projects to improve overall guest experience. Sincerely, Eyra Carlos Rooms Division Manager IC
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Jay Santos wrote a review May 2022
Makati, Philippines1136 contributions227 helpful votes
+1
We booked 2 2bedroom suites for our group and surprisingly it was a pleasant stay! The whole suite was spacious and gave us the right ambiance to help us finish our school work. The in-room food service was excellent in lieu of the traditional buffet breakfast offering.
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Date of stay: March 2022
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Eyra Carlos, Guest Services / Front Office at Joy Nostalg Hotel & Suites Manila
Responded 6 Jun 2022
Dear jaysantosph, Thank you for taking the time to give feedback regarding your recent stay with us. We are delighted that you and your group had a pleasant stay and enjoyed our in room food service. Please try our new spread of buffet breakfast on your next visit! Once again, thank you and we hope to welcome you back again soon. Sincerely, Eyra Carlos Rooms Division Manager IC
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
US$107 - US$121 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
oakwood premier joy~nostalg center manila hotel pasig
LOCATION
PhilippinesLuzonMetro ManilaPasig
NUMBER OF ROOMS
229
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Frequently Asked Questions about Joy Nostalg Hotel & Suites Manila
Which popular attractions are close to Joy Nostalg Hotel & Suites Manila?
Nearby attractions include SM Megamall (0.4 km), The Podium (0.2 km), and Metrowalk (0.4 km).
What are some of the property amenities at Joy Nostalg Hotel & Suites Manila?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Joy Nostalg Hotel & Suites Manila?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Joy Nostalg Hotel & Suites Manila?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Joy Nostalg Hotel & Suites Manila?
Yes, free parking, paid private parking on-site, and secured parking are available to guests.
What are some restaurants close to Joy Nostalg Hotel & Suites Manila?
Conveniently located restaurants include Seven Corners, Xin Tian Di, and FAB Restaurant.
Are there opportunities to exercise at Joy Nostalg Hotel & Suites Manila?
Yes, guests have access to an indoor pool, a fitness centre, and locker rooms available in the fitness centre during their stay.
Does Joy Nostalg Hotel & Suites Manila have airport transportation?
Yes, Joy Nostalg Hotel & Suites Manila offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Joy Nostalg Hotel & Suites Manila?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Joy Nostalg Hotel & Suites Manila?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Joy Nostalg Hotel & Suites Manila offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.