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Citadines Millennium Ortigas Manila

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11 Ortigas Avenue Ortigas Center, Pasig, Luzon 1605 Philippines
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Traveler (260)
Room & Suite (108)
Dining (21)

About

#2 of 35 in Pasig
Location
Cleanliness
Service
Value
Citadines Millennium Ortigas Manila is located right in the heart of Ortigas Center, Pasig City; designed for business executives and leisure travellers who want to be at the centre of it all! Art comes to life with its contemporary units, which range from Studio to 3-bedroom serviced residences that feature splashes of vibrant colors, paintings, themed pictures and other works of art.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Kids stay free
Babysitting
Pets Allowed ( Dog / Pet Friendly )
Parking
Wifi
Indoor pool
Outdoor pool
Restaurant
Breakfast available
Breakfast buffet
Children Activities (Kid / Family Friendly)
Kids club
Airport transportation
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
24-hour security
Concierge
Non-smoking hotel
Doorperson
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Housekeeping
Room service
Safe
Kitchenette
Microwave
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Trendy
Charming
Languages Spoken
Filipino

Location

Full view
91Great for walkers
Grade: 91 out of 100
144Restaurantswithin 0.5 km
5Attractionswithin 0.5 km
369Reviews9Q+A48Room tips
Traveler rating
  • 247
  • 91
  • 18
  • 7
  • 6
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Popular mentions
ParrenoA wrote a review Apr 2022
Calamba, Philippines3 contributions
We stayed in March 2022 when the hotel was at full capacity. Suprisingly, everything still worked like a well-oiled machine. We stayed in a 1-bedroom and the space and amenties (full ref, kitchenette, laundry especially) are definitely worth the difference if traveling with kids. Entire unit was immaculately clean, the bathroom fixtures in particular are in excellent condition. Nothing's sadder than a hotel room with a run-down bathroom! Contrary to other comments, we enjoyed their food - we had their breakfast and in-room service. Lots of dining establishments withing walking distance as well. Staff are all alert, courteous, spiffy. Kids loved the pool. Gym also very clean and well-equipped, no stench of stale sweat. As mentioned, they were at full capacity, yet our stay was without a hitch. My one regret was we didn't have time to try their spa which looked like they had great offerings. We had a wonderful time at Citadines Millenial. We highly recommend!
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Date of stay: March 2022
Location
Service
Sleep Quality
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Response from Ana Katrina Bacungan, Guest Services / Front Office at Citadines Millennium Ortigas Manila
Responded 12 Apr 2022
Dear ParrenoA, We are delighted to know that you enjoyed your stay with us. We appreciate your kind words and rest assured that your review will be cascaded to the whole team. This encourages us to serve our guests better. Again, thank you for your review and we look forward to welcoming you again in the future. Regards, Luz Guest Service Supervisor
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Jonathan A wrote a review Jan 2022
1 contribution
Very decent and clean room. Staffs very responsive and polite. The “Obento” food in box are delivered in room is served hot and delicious. It was a wonderful stay. I will definitely recommend to any family and friends.
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Date of stay: January 2022Trip type: Traveled
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Response from Ana Katrina Bacungan, Guest Services / Front Office at Citadines Millennium Ortigas Manila
Responded 25 Jan 2022
Dear U2442IQjonathana, Thank you for your five star rating and review of your most recent stay at Citadines Millennium Ortigas. We are glad to hear that your stay was a comfortable one. Your feedback regarding our staff and meals will be shared with the whole team. We look forward to welcoming you back again. Warm regards, Katrina
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Elizabeth S wrote a review Dec 2021
1 contribution
The security personnel were rude. The reservation was for two people. We requested our friend (3rd person) to come up quickly to exchange gifts. Granted that it was the company policy that only two are allowed but it was related to us so rudely. First of all, they wanted our friend to get off the car before allowing us to park. That was 11PM and they wanted her to get off the car at the entrance of a parking lot. Establishments were closed and it was not safe. Second, the head of security raised his voice unnecessarily. Third, when we pointed out that he was raising his voice, he was unapologetic about it. We didn't push through staying there anymore even if the room was already paid for. This was a really bad experience, especially from a hotel! We were treated as if we had ill intentions even if we were transparent about our activities and saying things politely. We hope this is addressed. This will be the last time we are interacting with this hotel. We suggest that you don't go here as well. Note that they don't even allow reviews on their social media account. That says something, too.
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Date of stay: December 2021Trip type: Traveled
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Response from Ana Katrina Bacungan, Guest Services / Front Office at Citadines Millennium Ortigas Manila
Responded 25 Jan 2022
Dear Lizshie1215, Thank you for your review. First and foremost, I would like to apologize your friends felt like they were treated as if they have ill intentions - as this is in no way our service standards here at Citadines. Upon investigating the incident, the studio room booked for this particular stay has a maximum occupancy of 2 persons. We were told that there will be visitors coming in for just a short time, so we extended the courtesy of allowing the visitors to use our lounge. Unfortunately, after being told that only 4 people will be waiting, more people starting coming in, with some even staying not just in the lounge but the pool area as well. The protocols we put in place are in line with the guidelines set by the government - BOQ, DOT and DOH for the different hotels in Metro Manila, including the maximum occupancy of rooms based on the size of the rooms. I also wish to assure you that your feedback has been shared with the security staff concerned and necessary guidance through training will be given to avoid a recurrence of this incident. Warm regards, Katrina
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Charry Flora wrote a review Dec 2021
Baguio, Philippines3 contributions
TERRIBLE ACCOMMODATION FOR STAYCATIONERS. TOO STRICT. NOT A GOOD PLACE AT ALL. 822877844 Bad ratings for Citadines Millennium For staycationers, their holding area is the back door and instead of a receptionist greeting you, the guards will stop you from going inside the building. You are not treated as guests, you are treated like an INTRUDER!! Not a good experience at all. Maski maghatid ka lng ng anything, bawal basta max na ang number of heads in a room inside. You can’t even step inside the building kasi nga the guards won’t allow you. Even if you tell them the room is under your name. (Nasa Camp Crame ba ako???) UNBELIEVABLE. Such a pathetic protocol for a hospitality business! Sana they allow guests to at least come inside the reception area, and speak to a receptionist — NOT WITH THE GUARDS OUTSIDE THE BUILDING!!! We stayed there killing time. And the supposedly happy bonding turned sour. Medyo mkkabadtrip ang treatment. I hope they learn from the 5 stars hotels in the country. THEIR PRIORITY IS THEIR QUARANTINE BOOKINGS! Who would have thought? NEVER AGAIN. DEC 21-22, 2021
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Date of stay: December 2021Trip type: Traveled
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Response from Ana Katrina Bacungan, Guest Services / Front Office at Citadines Millennium Ortigas Manila
Responded 25 Jan 2022
Dear CharryFlora, Thank you for your review. I fully understand your frustrations with the protocols set for leisure bookings last month, however, the protocols we put in place are in line with the guidelines set by the government - BOQ, DOT and DOH for the different hotels in Metro Manila. We have also sent our staycation guidelines to all our guests prior arrival which states our House Rules for leisure bookings, which were implemented for the safety of not just our guests but staff as well. I trust and hope you understand the reasons for strictly enforcing our guidelines and monitoring our guests, and also understand that we take our policies, safety and security very seriously at Citadines. Warm regards, Katrina
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Giselle A wrote a review Sep 2021
manila, phil371 contributions187 helpful votes
We've stayed in Citadines Millenium Ortigas before, so when I needed a quarantine hotel, I decided to book it. I got a studio room. It is more spacious than a typical hotel room. It also had a full kitchen, with microwave, induction cooktop and a small ref. There is complimentary internet, but the service was erratic. Nobody was allowed to come inside and clean the room, but they replenished supplies as needed. Bed, pillows and sheets were okay. The bathroom is also roomy enough. The water pressure in the shower was okay. One night, there was water dripping from the air conditioner. They immediately sent a repairman (wearing PPE) who was able to fix the issue. Since I was on quarantine, the room rate included 3 meals a day. The first and last few meals were okay. Most of the other meals were bland. There was also too much carbs - one meal consisted of rice, pancit (noodles), and the viand was a few slices of sukiyaki with a lot of noodles. The food was the major source of disappointment during this stay.
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Date of stay: September 2021
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Response from Ana Katrina Bacungan, Guest Services / Front Office at Citadines Millennium Ortigas Manila
Responded 4 Oct 2021
Dear Giselle A, I would like to take the opportunity to thank you for selecting us as your preferred accommodation choice for your quarantine. We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service. We also acknowledge your feedback about our full board meals. Please be assured that we will convey your feedback to our full board meals provider and shall work towards an improvement Once again, thank you for your valued patronage. From all of us at Citadines Millennium Ortigas, we look forward to welcoming you again at any one of our serviced residences. Warm regards, Ana Katrina Bacungan Guest Service Manager
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PRICE RANGE
US$73 - US$97 (Based on Average Rates for a Standard Room)
LOCATION
PhilippinesLuzonMetro ManilaPasig
NUMBER OF ROOMS
280
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Frequently Asked Questions about Citadines Millennium Ortigas Manila
Which popular attractions are close to Citadines Millennium Ortigas Manila?
Nearby attractions include Robinsons Galleria (0.3 km), Ortigas Park (0.3 km), and Kidzoona (0.4 km).
What are some of the property amenities at Citadines Millennium Ortigas Manila?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Citadines Millennium Ortigas Manila?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Citadines Millennium Ortigas Manila?
Guests can enjoy free breakfast and an on-site restaurant during their stay.
Is parking available at Citadines Millennium Ortigas Manila?
Yes, free parking is available to guests.
What are some restaurants close to Citadines Millennium Ortigas Manila?
Conveniently located restaurants include Xin Tian Di, Seven Corners, and FAB Restaurant.
Are there opportunities to exercise at Citadines Millennium Ortigas Manila?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Does Citadines Millennium Ortigas Manila have airport transportation?
Yes, Citadines Millennium Ortigas Manila offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Citadines Millennium Ortigas Manila?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Citadines Millennium Ortigas Manila?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Citadines Millennium Ortigas Manila offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.