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Mercure Manila Ortigas

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Traveler (103)
Dining (58)
Room & Suite (55)
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Overview
  • Excellent46%
  • Very good37%
  • Average10%
  • Poor3%
  • Terrible4%
Travelers talk about
“accor hotels”(3 reviews)
“sm megamall”(15 reviews)
“online check”(2 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Non-Smoking Hotel
Restaurant
Airport Transportation
4 Star Hotel
All hotel details
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Rooms
3 Jun4 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (122)
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114 results
Traveler rating
51
43
12
4
4
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LanguageEnglish
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51
43
12
4
4
Show reviews that mention
All reviewsaccor hotelssm megamallonline checkspent two nightsmetro stationlate arrivalbusiness menhotel parkingperfect place to staywithin walking distancewake up callhouse keepingheavy trafficevery morninghighly recommend this hotelfront officethree nights
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1 - 5 of 114 reviews
Reviewed 3 days ago via mobile

Stayed here for 7 nights while in Manila on business. Well appointed, clean, meals were fine. Only complaint if any was that lighting in rooms was really bad for doing makeup. Handy to SM Mall. Staff were friendly and polite.More

Thank Deenew22
Response from mercuremanilaortigas, Manager at Mercure Manila OrtigasResponded yesterday

Dear Deenew22, Thank you for taking time to share your feedback with us. We have taken note your comment with regards to lights in guest room; We highly appreciate your comments and rest assured that we will look into this concern. On the other hand,...More

Reviewed 1 week ago

Hi Accor, This would have been a 5-star review. But first please fix the temperature in the rooms at this hotel. Because your hotel is right next to my company's Manila office, I have stayed here 5 times over the past 2 years. Each time,...More

Thank Tom K
Response from mercuremanilaortigas, Manager at Mercure Manila OrtigasResponded 1 week ago

Dear Tom K, Thank you for sharing your detailed feedback with us. It is a regret that you had been experiencing inconvenience with regards to room temperature. We sincerely apologize on this and rest assured that were taking all necessary actions to rectify this concern....More

Reviewed 2 weeks ago via mobile

This hotel is best for those doing business in the area(I was there for business+pleasure).Contrary to claims that their elevators are super slow..not at all.. do not expect those"the flash" kind tho'. I like the theme of the room and what i loved more was...More

Thank geenen m
Response from mercuremanilaortigas, Manager at Mercure Manila OrtigasResponded 2 weeks ago

Dear geenen m, Thank you for taking time to share your recent experience with us. We sincerely apologize that you encountered inconvenience on our elevator during your stay but please rest assured that were taking all necessary actions to prevent occurence. On the other hand,...More

Reviewed 3 weeks ago

room was good on approach did not appear as hotel the staff were very good BUT the restaurant was poor location poor never again I found the breakfast poor a long walk to suitable food outlets the mall some distance to walk the area looked...More

Thank chickabigpond
Response from mercuremanilaortigas, Manager at Mercure Manila OrtigasResponded 3 weeks ago

Dear chickabigpond, Thank you for taking time to share recent experience with us. We have taken note your comments especially with our breakfast. We sincerely apologize if we didnt meet your expectations. Rest assured that we continuously improve our products and services. Once again, thank...More

Reviewed 3 weeks ago via mobile

We spent one night at Mercure Manila with my girlfriend. Everything was great : clean room with all the facilities, breakfast buffet with a large diversity of food / juices and a conscientious staff. I definitely recommend this place if you are in transit in...More

Thank Simon M
Response from mercuremanilaortigas, Manager at Mercure Manila OrtigasResponded 3 weeks ago

Dear Simon M, Thank you for sharing your recent experience here in Mercure Manila Ortigas! We are delighted to learn that you and your girlfiriend had a great stay with us. Thank you for recognizing our clean rooms with complete facilities that every guest needs,...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Room Service
Restaurant
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Free Parking
Bar/Lounge
Breakfast included
Hotel Amenities
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Conference Facilities
Free Parking
Airport Transportation
Breakfast included
Business Center with Internet Access
Multilingual Staff
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Details
Price range
US$68 - US$104 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Luxury Hotel in Pasig
Room types
Non-Smoking Rooms, Accessible rooms
Details
Price range
US$68 - US$104 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Luxury Hotel in Pasig
Room types
Non-Smoking Rooms, Accessible rooms
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Traveler (103)
Dining (58)
Room & Suite (55)
Business Center & Event Rooms (1)
Questions & Answers
Ask a question
Jonathan N
5 January 2018|
Answer
Response from Lawrence N |
yup, there is
0
Votes
Erick S
23 December 2017|
AnswerShow all 3 answers
Response from mercuremanilaortigas | Property representative |
Hi Erick S! Thanks for getting in touch. Yes, we do have room service until 10:00 pm. Happy Holidays!
0
Votes
Camille Ampy I
20 July 2017|
AnswerShow all 7 answers
Response from Loving K | Reviewed this property |
how did your friend's arrival go? please update us, so we can close this.
0
Votes
Room Tips
"try another hotel"
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"For any room you'll spend lots of time waiting for the lift. LOL."
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"Best view at night :)"
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"Opt for the higher floors and if you arrive late, get a taxi to Metro Walk if you want to get something to..."
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