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Hotel Jen Manila

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Traveler (821)
Room & Suite (541)
Dining (184)
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Overview
  • Excellent39%
  • Very good44%
  • Average12%
  • Poor3%
  • Terrible2%
Travelers talk about
“traders hotel”(88 reviews)
“the club lounge”(76 reviews)
“shangri la group”(16 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4 Star Hotel
All hotel details
Additional information
Offers from Hotel Jen Manila
Special Offer: Book early & get 20% off
Hotel deals
Offers from Hotel Jen Manila
Special Offer: Book early & get 20% off
Hotel deals
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Reviews (984)
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828 results
Traveler rating
359
314
97
34
24
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LanguageEnglish
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359
314
97
34
24
Show reviews that mention
All reviewstraders hotelthe club loungeshangri la grouplatitude restaurantcultural center of the philippinesharrison plazaroxas boulevardstar cityrizal parkduty managerthe ground floorbay viewrain showerbreakfast buffetan upgradedeluxe roombottled water
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1 - 5 of 828 reviews
Reviewed 3 days ago via mobile

We stayed in this hotel last 18th of June for my sister's wedding the day after. We booked the premier suite with connecting club room. *Check in* Extremely disappointing. The standard check in time was 2pm, but my sister inquired 12AM the day before if...More

Thank Mariz C
Reviewed 4 days ago

An average hotel - possibly good by Manila standards. Rooms reasonably well appointed, but could be cleaner. The buffet dinner and breakfast were a bit strange - an attempt to cater to western and asian tastes, probably missing the mark a bit for each.More

Thank 87,181
Response from Frencie D, Hotel Manager at Hotel Jen ManilaResponded 2 days ago

Dear 87181, Thank you for sharing your recent stay experience with us. Your comments mean a lot to us all as they help us to continually strive to further improve. We hope that you enjoyed your stay with us and we see you back soon....More

Reviewed 5 days ago via mobile

I booked for one night (June 17 2018) with my siblings. The overall stay was good and most of the service staff are friendly however, the only let down was the inaccuracy with my reservation details. I booked the room for 3 Adults through Booking.com...More

Thank ice y
Response from Frencie D, Hotel Manager at Hotel Jen ManilaResponded 2 days ago

Dear Ms. Ice Y, Thank you for taking the time to share with us your stay experience and I am so sorry for the upset we caused you. Your comments mean a lot to us all as they help us to continually strive to further...More

Reviewed 6 days ago via mobile

Well, we did enjoyed our stay at the hotel because our plan of roaming around the city never happened because of the intermittent rain. Great and courteous staff, very accomodating and helpful. The only downsides are the few amenities on the room. Lcd tv only...More

Thank Ariel B
Response from Frencie D, Hotel Manager at Hotel Jen ManilaResponded 2 days ago

Dear Mr. Ariel B, Thank you for sharing your recent stay experience. Your kind words about our service and our team is well appreciated. Your comments mean a lot to us all as they help us to continually strive to further improve. We are glad...More

Reviewed 1 week ago via mobile

A very friendly hotel with little everything and Hotel Jen is manage by Shangri-La so you can tell the service is above standard. We have the suite room which very specious and great amenities and has a great view at beautiful Manila Bay. Location is...More

Thank MakiGroupKenji
Response from Frencie D, Hotel Manager at Hotel Jen ManilaResponded 2 days ago

Dear MakiGroupKenji, Thank you for sharing your recent stay with us. Your kind words about our service, room, amenities, view and location is well appreciated. Your comments mean a lot to us all as they help us to continually strive to further improve. We hope...More

View more reviews
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Fitness Center with Gym / Workout Room
Room Service
Restaurant
Free High Speed Internet (WiFi)
Free Parking
Bar/Lounge
Hotel Amenities
Room Service
Free Parking
Shuttle Bus Service
Business Center with Internet Access
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Fitness Center with Gym / Workout Room
Restaurant
Bar/Lounge
Outdoor pool
Details
Price range
US$76 - US$186 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Luxury Hotel in Pasay
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$76 - US$186 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Luxury Hotel in Pasay
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveler (821)
Room & Suite (541)
Dining (184)
Pool & Beach (63)
Amenities (28)
Business Center & Event Rooms (9)
Family and Play Areas (6)
Questions & Answers
Ask a question
bgking
21 December 2017|
AnswerShow all 5 answers
Response from aaapppttt | Reviewed this property |
I love their bed. It’s soft and very comfortable.
0
Votes
florhills
16 December 2017|
AnswerShow all 3 answers
Response from Gunnar_Eide | Reviewed this property |
Hello, I do not think the airport shuttle service is free, however considering you are staying 14 nights I would sincerely ask the hotel booking if they can include this service due to the length of your stay. /Gunnar
1
Vote
Analyn F
4 November 2017|
AnswerShow all 3 answers
Response from Stevefinch | Reviewed this property |
Yes
1
Vote
Room Tips
"Close to everything"
Read review
"18th floor Club Bayview Room is well worth the extra money."
Read review
"It is well worth getting a Club Room with the benefits of food and drinks for 2 hours at the end of the day"
Read review
"Book the Club room, and use the Hotel taxi, it`s great value and accommodating"
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