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The Heritage Hotel Manila

2,029 reviews
#10 of 34 Hotels in Pasay
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Traveler (591)
Room & Suite (308)
Dining (90)
Overview
  • Excellent16%
  • Very good41%
  • Average26%
  • Poor11%
  • Terrible6%
Travelers talk about
“club floor”(22 reviews)
“free shuttle”(51 reviews)
Free Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
Room Service
4.0 Star Hotel
All hotel details
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Reviews (2,029)Write a Review
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1,755 results
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130
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320
643
448
214
130
Show reviews that mention
All reviewsclose to the airportclub floorfree shuttlebuffet breakfast isshort staysm mall of asiashuttle servicemanilataximoasecuritybaclaranproximityjeepneychurch
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1 - 5 of 1,755 reviews
Reviewed 4 days ago

I was expecting a 4-star hotel, but I experienced a 2-star or no star at all! Come on guys, wake up! Check out your competitions, see what other hotels are offering and match or exceed those amenities and I’m very sure all your customers will...More

Review collected in partnership with this hotel
Thank marlon_badoria
Reviewed 1 week ago

location is good from airport and shopping mall but need to ride taxi .sometimes need to wait so long. bath tab is very old and drain is not good . a little bit feel stress. many power socket cant use for hot water pot.

Review collected in partnership with this hotel
1  Thank gabby934
A TripAdvisor Member
4
Reviewed 1 week ago

The Heritage Grand Lobby is nice but that is about all that is nice. The rooms are very dated with ants crawling all over. You have to be careful because if you are an American you will pay more for everything

Review collected in partnership with this hotel
Thank A TripAdvisor Member
Reviewed 1 week ago

Ewe opted to spend our Christmas Eve here only to find out that the room they gave us was downgraded to the cheapest room they have. The room was dirty and the bath tub needs major overhaul. The room smelled like cigarette even if we...More

Review collected in partnership with this hotel
Thank 881kca
Reviewed 1 week ago

They are known as one of the 4 stars hotel in the Philippines but this is I way back before, or may be I was just wrong because we only stay in their standard room. They need to Adopt to the changes happening on the...More

Review collected in partnership with this hotel
Thank jomai11_2000
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About
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Free High Speed Internet ( WiFi )
Hotel Amenities
Room Service
Business Center with Internet Access
Shuttle Bus Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Hot Tub
Outdoor pool
Details
Price range
US$68 - US$151 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Luxury Hotel in Pasay
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$68 - US$151 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Luxury Hotel in Pasay
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveler (591)
Room & Suite (308)
Dining (90)
Pool & Beach (58)
Hotel & Grounds (391)
Bathroom (58)
Business Center & Event Rooms (8)
Family and Play Areas (1)
Questions & Answers
Ask a question
restaza
January 5, 2018|
AnswerShow all 6 answers
Response from Joyce D | Reviewed this property |
The concierge can help you book a cab at a specific time.
0
Votes
Cecil M
May 4, 2017|
AnswerShow all 7 answers
Response from barneychurchhk | Reviewed this property |
You can book with breakfast included Average quality food but a decent selection, egg station is good Juice tastes powdery ( if that’s the right spelling ) but tea and coffee are fine Club package offers a slimmed down... More
0
Votes
Laverne M
April 3, 2017|
AnswerShow all 3 answers
Response from Bruce P | Reviewed this property |
I was there in February and it was open 7 am until 9 or 10 pm. Very nice pool area with a large swimming pool and a wading pool for small children. Swimming suit required, no shorts or cut offs ! The men's locker room has... More
0
Votes
Room Tips
"i dont know how much is best 20〜100"
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"Very clean and nice amenities."
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"Talk to staff when online booking fails"
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"Not too sure but the room on the other side facing the bay and not directly facing the main, busy and noisy..."
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