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Holiday Inn Express Manila Newport City, an IHG Hotel

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1 Jasmine Drive Resorts World Manila, Pasay, Luzon 1309 Philippines
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Room & Suite (387)
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About

#29 of 70 hotels in Pasay
Location
Cleanliness
Service
Value
Welcome to holiday Inn Express Manila Newport City! Philippines' first Holiday Inn Express, Holiday Inn Express Manila Newport City is the smart choice for savvy business and leisure travellers offering relaxed, value-rich and hassle-free stay every time. Strategically located with easy access to all NAIA Terminals and direct bridge way to Terminal 3, within the Resorts World Manila complex and steps away to the country's largest convention center. Relax in any of our 737 functional guest rooms while connected with free internet. Recharge in our comfy beds with a choice of soft and firm pillows and power shower. Start your day right with our Express Start Breakfast or just "Grab & Go" at our multi-functional and uniquely designed Great Room. Experience the fun filled Filipino hospitality through our warm and friendly team while enjoying a wide array of dining, shopping, and world class entertainment facilities right at your doorstep.
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Property amenities
Paid public parking on-site
Free High Speed Internet (WiFi)
Free breakfast
Casino and Gambling
Car hire
24-hour security
Baggage storage
24-hour check-in
Secured parking
Wifi
Bar / lounge
Coffee shop
Breakfast available
Breakfast buffet
Snack bar
Concierge
Non-smoking hotel
ATM on site
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Desk
Housekeeping
Safe
Telephone
Flatscreen TV
Bidet
Bath / shower
Bottled water
Clothes rack
Private bathrooms
Wake-up service / alarm clock
Complimentary toiletries
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Room types
City view
Non-smoking rooms
Good to know
HOTEL CLASS
Languages Spoken
English, Filipino
1728Reviews62Q+A100Room tips
Traveler rating
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johnisfree wrote a review 2 Dec
Las Vegas, Nevada5 contributions
Right by the airport. 15min to terminal 1. Breakfast has a very good selection, but the food was never hot, even when it first comes out. The staff at the front desk is very good and anticipate your needs and comply with requests. Traffic noise from my room was kinda bad but not intolerable.
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Date of stay: December 2022
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Holiday Inn Express Manila, Guest Services / Front Office at Holiday Inn Express Manila Newport City, an IHG Hotel
Responded 3 days ago
Dear johnisfree69, Thank you so much for your feedback. Rest assured that we will share your positive comments and observations to the whole team! We hope that you will visit us again! Best Regards, Holiday Inn Express Manila
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Tony F wrote a review Mar 2022
56 contributions6 helpful votes
Hotel's Favorite
After 26 hours of flying, (Dayton-Atlanta-Seoul-Manila) I couldn’t have asked for a better experience in Manila. Despite being a dual purpose (regular stay / quarantine) hotel, I was very happy to crawl into the extremely comfortable bed and pass out in anticipation of my domestic flight the following morning. Breakfast was very good. Heads up - Traditional Filipino style. As a smoker, I was very relieved to have the onsite casino serve as a smoking area. The staff was extremely nice and very helpful. Also be aware that if you arrive late, food options are not available from the on-site kitchen. Get the Grab app for food deliveries. Def will stay there again.
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Date of stay: March 2022Trip type: Traveled solo
Room Tip: ATMs at the airport aren’t working. So bring cash and have patience.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Jennalyn Jao, Guest Services / Front Office at Holiday Inn Express Manila Newport City, an IHG Hotel
Responded 22 Mar 2022
Dear Tony F, Thank you so much for your review of our hotel. We are happy that enjoyed your stay with us! It's something our staff takes great pride in, so we value your feedback. We look forward in welcoming you back in the future. Best Regards, Holiday Inn Express Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Stu0t wrote a review Nov 2022
Singapore, Singapore1 contribution
Third time this year to stay here. Reasonable stay for the location and convenience. However lack of attention to detail. Noisy rooms everytime. First time I advised staff about the music. They said it was the nightclub. The staff said they cannot do anything about the noise from th nightclub inside the building. It would seem to me that there is a rather obvious disconnect between the needs of the tenants of the building. Suffice to say this was not a pleasant sleep. Second visit I experienced noise from a window that wouldn't close. Engineering were called to repair. Engineering came and said there was no problem. Window still didn't close. By this time it was midnight. I had to give up and accept a noisy room.
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Date of stay: November 2022Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Holiday Inn Express Manila, Guest Services / Front Office at Holiday Inn Express Manila Newport City, an IHG Hotel
Responded 3 days ago
Dear Global552415, Thank you for writing us a review about your stay. We deeply regret that you were inconvenienced during your stay. We are closely coordinating with the night club management on how we can lessen the noise/vibration in our rooms to avoid complaint from our guests. Our housekeeping manager as well as our engineering team were also informed to double check that all windows are properly sealed. Thank you and we hope that you will choose to visit us in the future. Best Regards, Holiday Inn Express Manila Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Mtraveler8 wrote a review Nov 2022
Macau, China257 contributions73 helpful votes
Hands down ranked #1 for worst hotel travel experience in 2022! As an IHG Diamond Member, I cannot recommend this "hotel" at all. It was absolutely horrible. The check-in queue was about 30 people strong. No priority until I just walked up front and couldn't wait any longer. My room faced a 10-lane road and the airport next door, it was VERY noisy! Couldn't get any rest. Windows do not provide sufficient insulation. There is NO working INTERNET connection - it is extremely slow and none of my 3 devices could connect, I spent 30 minutes, even had a room change. I ended up walking to the Hilton Hotel next door to finish my work in the Hilton Lobby at 11pm at night. Why is this??? Not acceptable at all, no excuses. You can work around the rest but without internet, it is meaningless. The breakfast was ok, however food quality is inferior. The shower head pressure is not strong enough. Nothing too much to ask, just get the basics right. Internet, sleep, water pressure, breakfast. This hotel cannot provide any of these. After another bad experience here following a bad experience at the Holiday Inn in Makati last month, I am done with IHG Hotels in the Philippines and will give my business to other hotels in town. IHG need to get their act together in Manila.
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Date of stay: November 2022
Value
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Service
Trip type: Traveled on business
Room Tip: Stay away from this hotel
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Holiday Inn Express Manila, Guest Services / Front Office at Holiday Inn Express Manila Newport City, an IHG Hotel
Responded 4 weeks ago
Dear Mtraveler8, Thank you for taking time to relate your experience to us. It is unfortunate and most disappointing that there was clearly some service shortfall from the service . We wish to sincerely apologize for the inconvenience this may have caused you. Your valuable comments have also been addressed with our team for further improvement. We wish to thank you again for your kind support and understanding and we look forward to welcoming you back to the hotel in order that we can restore confidence in our services. Sincerely yours, Holiday Inn Express
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Paulo D wrote a review Nov 2022
Makati, Philippines9 contributions55 helpful votes
Not a bad hotel for travelers ok a lay over waiting for your next flight. Close to the airport and very close to a mall where you could pass the time. Close to a casino too if that’s your choice of entertainment. Basic amenities but modern and clean rooms. Breakfast is ok, a few good choices. Better than other Holiday Express hotel that I have stayed in. Value for money is great. Not bad and will be a first choice for quick layovers around the airport.
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Date of stay: July 2022Trip type: Traveled with family
Room Tip: Basement parking available. No valets. 7/11 near the entrance.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Holiday Inn Express Manila, Guest Services / Front Office at Holiday Inn Express Manila Newport City, an IHG Hotel
Responded 4 weeks ago
Dear PauloDpilot, Thank you for taking the time to write us a review of your stay. Rest assured that we will share your positive comments to our team. Stay Safe and we hope that you will visit us again. Best regards, Holiday Inn Express Manila Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Gelene R wrote a review Nov 2022
8 contributions5 helpful votes
I arrived late night thinking I will get a good night's sleep, however, I was denied a room with a reason that they "overbooked" that night. I had already pre booked and paid for the room. A couple I met in the lobby was in the same situation. NO SOLUTION WAS OFFERED!
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Date of stay: November 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Holiday Inn Express Manila, Guest Services / Front Office at Holiday Inn Express Manila Newport City, an IHG Hotel
Responded 4 weeks ago
Dear groleda, Thank you for taking the time to tell us about your experience at Holiday Inn Express Manila Newport City. We would like to start by expressing our regrets for the inconvenience you had experienced. We would like to further investigate what had transpired on that day. Please send us an email at info.hiexmanila.nc@newportworldresorts.com Thank you and we hope to hear from you soon. Sincerely, Holiday Inn Express Manila Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Angie T wrote a review Nov 2022
My family stayed in 2 rooms (connecting) for a weekend. Service was very professional. We love the beds, the duvet and pillows. Needless to say, we slept very well. Our requests were attended to immediately, everyone we encountered were very helpful and accommodating. Thank you very much esp to GM Boy Beloso!
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Date of stay: October 2022
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Holiday Inn Express Manila, Guest Services / Front Office at Holiday Inn Express Manila Newport City, an IHG Hotel
Responded 5 weeks ago
Dear Adventure6668129515, Thank you so much for the wonderful review!!! We are truly inspired by your words of praise and we will continue to share this good comments to our team and especially to our GM Boy Beloso. We hope that you will visit us soon. Best Regards, Holiday Inn Express Manila Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Ronan97 wrote a review Oct 2022
Trim, Ireland47 contributions42 helpful votes
To be honest, I was kinda nervous booking the Holiday Inn after my experience in George Washington a couple of years back but my worries were put to bed upon arrival. The premises was clean, airy and welcoming. The staff from reception to the accommodation were friendly and very helpful. Mica in particular deserves special recognition as he went above and beyond to find us a room with a view and our travel colleagues a room on the same floor as us. The food was properly portioned and well presented. In short, I couldn't find any fault with my experience and has put my faith back into the Holiday Inn brand and will happily stay here again in the future
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Date of stay: October 2022Trip type: Traveled as a couple
Room Tip: If you can, check in and out outside of the busy time periods, especially 12 noon for check out....
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Holiday Inn Express Manila, Guest Services / Front Office at Holiday Inn Express Manila Newport City, an IHG Hotel
Responded 23 Oct 2022
Dear Ronan97, Thank you so much for your wonderful review!!! We are surely inform our team about your positive comments. We hope to see you soon! Stay Safe. Best Regards, Holiday Inn Express Manila
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Travel Bee wrote a review Oct 2022
Manila, Philippines599 contributions54 helpful votes
Check-in took 30 minutes. Reception is crowded. Avoid staying at this hotel if you're a light sleeper, the noise from House Manila club downstairs will keep you up til 5 a.m., except Sunday night/Monday morning when it is closed. Room in 3rd Floor. Breakfast is simple, but filling.
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Date of stay: August 2022Trip type: Traveled with family
Room Tip: Pick a high floor room
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Holiday Inn Express Manila, Guest Services / Front Office at Holiday Inn Express Manila Newport City, an IHG Hotel
Responded 16 Oct 2022
Dear Travel B, We deeply apologize for the inconveniences you faced during your stay. We had undergone several urgent system upgrades over the past few days and had very limited access to the system coupled with heavy guest arrivals and departures. Our management is also coordinating with the club owners to address noise/ vibration complaints during their operating hours. We hope that you will give us the opportunity to serve you again in the future. Best Regards, Holiday Inn Express Manila
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Shawn K wrote a review Oct 2022
New York City, New York5 contributions
Are you kidding me with this bs? It took 2 full hours just to check in. They start by handing you a ticket. I was 150 and they were literally at 49! I thought this was a one off so we decided to leave some luggage behind and go to Palawan and come back since we just need it for a connecting flight. Well we’re back and it’s another 2 hr long check in. I don’t know if this is a third world country but wth it’s 2022 and it’s an American company! They should of at least had a digital check in option… nope! To top that off they put us on the 2nd floor. That by itself isn’t bad but they didn’t tell us the hotel has a club that goes on till 5am! Save your money and stay anywhere but here.
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Date of stay: October 2022Trip type: Traveled with friends
Room Tip: Yea avoid this place like your life depends on it
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Holiday Inn Express Manila, Guest Services / Front Office at Holiday Inn Express Manila Newport City, an IHG Hotel
Responded 16 Oct 2022
Dear shawnk295, We deeply apologize for the inconveniences you faced during your stay. We had undergone several urgent system upgrades over the past few days and had very limited access to the system coupled with heavy guest arrivals and departures. Our management is also coordinating with the club owners to address noise/ vibration complaints during their operating hours. We hope that you will give us the opportunity to serve you again in the future. Best Regards, Holiday Inn Express Manila
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
US$73 - US$96 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Remington Hotel Manila
LOCATION
PhilippinesLuzonMetro ManilaPasay
NUMBER OF ROOMS
737
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HOLIDAY INN EXPRESS MANILA NEWPORT CITY, AN IHG HOTEL - UPDATED 2022 Reviews & Price Comparison (Pasay, Philippines) - Tripadvisor

Frequently Asked Questions about Holiday Inn Express Manila Newport City, an IHG Hotel
Which popular attractions are close to Holiday Inn Express Manila Newport City, an IHG Hotel?
Nearby attractions include Resorts World Manila (0.1 km), Newport Performing Arts Theater (0.6 km), and Shrine of St. Therese of the Child Jesus (0.5 km).
What are some of the property amenities at Holiday Inn Express Manila Newport City, an IHG Hotel?
Some of the more popular amenities offered include free wifi, free breakfast, and a lounge.
Which room amenities are available at Holiday Inn Express Manila Newport City, an IHG Hotel?
Top room amenities include air conditioning, a flat screen TV, and a bidet.
What food & drink options are available at Holiday Inn Express Manila Newport City, an IHG Hotel?
Guests can enjoy free breakfast, a lounge, and a snack bar during their stay.
Is parking available at Holiday Inn Express Manila Newport City, an IHG Hotel?
Yes, paid public parking on-site and secured parking are available to guests.
What are some restaurants close to Holiday Inn Express Manila Newport City, an IHG Hotel?
Conveniently located restaurants include Kusina Sea Kitchens, Port Bar, and Marriott Cafe.
Are any cleaning services offered at Holiday Inn Express Manila Newport City, an IHG Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Holiday Inn Express Manila Newport City, an IHG Hotel?
The staff speaks multiple languages, including English and Filipino.
Are there any historical sites close to Holiday Inn Express Manila Newport City, an IHG Hotel?
Many travellers enjoy visiting Bonifacio High Street (5.0 km), Saint Andrew's Cathedral (3.3 km), and Manila South Cemetery (5.1 km).
Does Holiday Inn Express Manila Newport City, an IHG Hotel have any great views?
Yes, guests often enjoy the city view available here.
Is Holiday Inn Express Manila Newport City, an IHG Hotel accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.