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Holiday Inn Express Manila Newport City, an IHG Hotel

1 Jasmine Drive, Resorts World Manila Newport World Resorts, Pasay, Luzon 1309 Philippines
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Traveler (841)
Room & Suite (399)
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About

#37 of 50 hotels in Pasay
Location
Cleanliness
Service
Value
Welcome to holiday Inn Express Manila Newport City! Philippines' first Holiday Inn Express, Holiday Inn Express Manila Newport City is the smart choice for savvy business and leisure travellers offering relaxed, value-rich and hassle-free stay every time. Strategically located with easy access to all NAIA Terminals and direct bridge way to Terminal 3, within the Newport World Resorts complex and steps away to the country's largest convention center. Relax in any of our 737 functional guest rooms while connected with free internet. Recharge in our comfy beds with a choice of soft and firm pillows and power shower. Start your day right with our Express Start Breakfast or just Grab & Go at our multi-functional and uniquely designed Great Room. Experience the fun filled Filipino hospitality through our warm and friendly team while enjoying a wide array of dining, shopping, and world class entertainment facilities right at your doorstep.
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Property amenities
Paid public parking on-site
Free High Speed Internet (WiFi)
Free breakfast
Casino and Gambling
Car hire
24-hour security
Baggage storage
24-hour check-in
Secured parking
Wifi
Bar / lounge
Coffee shop
Breakfast available
Breakfast buffet
Snack bar
Concierge
Non-smoking hotel
ATM on site
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Desk
Housekeeping
Safe
Telephone
Flatscreen TV
Bidet
Bath / shower
Bottled water
Clothes rack
Private bathrooms
Wake-up service / alarm clock
Complimentary toiletries
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Room types
City view
Non-smoking rooms
Good to know
HOTEL CLASS
3.0 of 5 stars
Languages Spoken
English, Filipino
1,808Review64Q+A100Room tips
Traveler rating
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Jeannelle B wrote a review Apr 20
1 contribution
The bed is so soft and the ambience alone relaxes you, the tv is great with multiple channels, the comfort room and shower room is good. The complementaries are deeply appreciated along with the hotel’s accommodating staff and exquisite cuisine. It is worth a detour.
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Date of stay: April 2024
Value
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Location
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Service
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Trip type: Traveled as a couple
Room Tip: The very important aspect of a smart tv. Being able to connect to streaming platforms such as...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Holiday Inn Express Manila, Owner at Holiday Inn Express Manila Newport City, an IHG Hotel
Responded yesterday
Dear 128jeannelleb, Greetings from Holiday Inn Express Manila! Thank you for your rating and wonderful feedback about our hotel. We look forward to having you again here at Holiday Inn Express! Sincerely Yours, HIEX Manila
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Ben H wrote a review May 2023
Dade City, Florida452 contributions123 helpful votes
Hotel's Favorite
Had an overnight stay while traveling in the Philippines. Hotel was quiet, comfortable and convenient to the airport. It is also very close to a shopping mall that has some good restaurants. It is definitely worth the reasonable room rate.
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Date of stay: May 2023
Value
Location
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Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Holiday Inn Express Manila, Guest Services / Front Office at Holiday Inn Express Manila Newport City, an IHG Hotel
Responded May 28, 2023
Dear BenH248, Thank you so much for your review wonderful review of our hotel. We are pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us soon. Best Regards, Holiday Inn Express Manila
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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957romelm wrote a review Apr 6
London, United Kingdom47 contributions56 helpful votes
This is a total rubbish hotel with a lot on inconsistency and efficiency. They need to review the system in place! I was about to leave the hotel after checking out but the parking guard didn’t allow us as we don’t have a parking I’d. The parking ID was handed over at the reception to ensure that we will be allowed to exit the parking lot and gave us a slip/receipt and didn’t handed back the parking ID and told us i ok and it was settled. But upon checking out of the parking area, the guard didn’t let us out as we don’t have the parking ID and the parking personnel asking us to pay for the parking! What a good way of my last day spending time with my family! By principle , I didn’t pay and told them that I will write a formal Complaint. It was 2 hours before my flight! Be consistent! Be efficient!! Review the system in place Holiday Inn Newport Manila!!
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Date of stay: April 2024Trip type: Traveled with family
Room Tip: Make sure you ask the reception to give you back the parking 🅿️ D when you approach on your...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Holiday Inn Express Manila, Owner at Holiday Inn Express Manila Newport City, an IHG Hotel
Responded 2 weeks ago
Dear 957romelm, We thank you for bringing this to our attention. We would like to express our regret for the inconvenience you had experienced and rest assured that this has been noted already to ensure that our team is strictly performing their duties and responsibilities to prevent any occurrence of any similar incident. If you ever need assistance in the future, please don't hesitate to reach out. Sincerely yours Holiday Inn Express Manila
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Machilus wrote a review Apr 3
San Diego, California235 contributions129 helpful votes
Good airport hotel, especially for those who was arriving/departing T3 of MNL. Although it is a HIX, it was very modern and well renovated There is a bridge which connects the T3 of MNL and there was free shuttle bus from the bridge to the hotel. Very easy and nice! Airport hotel would have some noise so be aware. Breakfast is so so but still much better than in the USA
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Date of stay: March 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled solo
Room Tip: plane fans get the runway view room!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Holiday Inn Express Manila, Owner at Holiday Inn Express Manila Newport City, an IHG Hotel
Responded 2 weeks ago
Dear Machilus, Thank you so much for your review of our hotel. We are pleased to hear that you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Best Regards, Holiday Inn Express Manila
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Navigator30863298061 wrote a review Mar 2024
1 contribution
Very poor service. Personnel in the front desk needs to attend seminar on customer service! Most are hostile especially the girl that is fully made up she doesn’t know how to listen she doesn’t know how to find ways to grant our small request and that’s to transfer to another room! No good
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Date of stay: March 2024
Value
Location
Service
Trip type: Traveled with friends
Room Tip: Prepare for very poor service in the front desk
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Holiday Inn Express Manila, Owner at Holiday Inn Express Manila Newport City, an IHG Hotel
Responded 4 weeks ago
Dear Navigator30863298061 Thank you for bringing this to our attention. We would like to express our regret for the inconvenience you had experienced. Rest assured that we will continuously exert best efforts to ensure that all our hotel personnel will strictly perform their duties and responsibilities to prevent any occurrence of any similar incident. We hope you choose to stay with us again, so we can show you our true level of service. Sincerely yours Holiday Inn Express Manila
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Cora C wrote a review Mar 2024
Parlin, New Jersey, United States16 contributions2 helpful votes
We stayed at the Holiday Inn Express in Manila Newport City on 3/2-3/11/2024. We are Filipinos but have lived in the US for close to 50 years. We chose this hotel due to its close proximity to NAIA (the international airport in Manila). We took a Grab car service on arrival and on or departure. CONS: This hotel is OLD - there was drab, ugly looking wallpaper in the hallways. Lighting in the hallway is poor. The elevator was out of service for the 5 nights we stayed there - probably no one available to repair it? There were times we could not get our elevator to take us to our floor because their magnetic elevator reader could not read our magnetic door entry cards. It was frustrating at times. The lobby is shabby looking. The room we were given had 2 single beds and was facing a busy traffic. I could hear the frequent ambulance sirens even in the middle of the night. I mistook it to horse's hooves (like in a calesa, a horse-driven vehicle used there in the 70's). The fruit jams are in open bowls near the bread trays. I wish they had pre-packed ones instead to prevent cross-contamination from people sneezing into them. It's a good thing COVID was no longer a pandemic at the time of our stay. PROS: The price is decent - well, you get what you pay for! The front desk staff and the concierge staff are nice and friendly. Our stay came with a complimentary buffet breakfast. They have small selection of white bread slices, bread buns, and some pan de sal which you can toast yourself. There were no whole wheat bread in the selection. There was a limited salad bar selection - on open bowls. Again, not very hygienic. They should have been served better under a covered canopy tray to prevent people from sneezing or coughing over them. The workers replenished the chafing dishes often enough. The servers were generally very friendly. What is sad to know is that these servers are actually college graduates with a degree in Hotel Restaurant Management who work in Holiday Inn Express as waiters and waitresses for probably minimum wage. I feel sad for these young people. It seems that in the Philippines, finding a job after graduation is still a challenge to many of them. CONS: The coffee is weak - you won't wake up if you need caffeine first thing in the morning. I had to add a packet of instant coffee to my brewed cup of coffee. After the 2nd or 3rd day of eating the same variety of food we got tired of it already. For those who are not Asian or Filipinos, let me forewarn you that because this hotel is in the Philippines which is in Southeast Asia, the breakfast fare usually consisted of plain white rice, tasteless congee, soupy scrambled eggs, pieces of fried ham, maybe some kind of chicken or beef dish like salty adobo. Most Filipinos especially those who live in the countryside eat that kind of heavy breakfast in preparation for a long day work in the farm. We bypassed eating these foods after our 3rd stay here. Again, you get what you pay for. The housekeepers were friendly but seemed overworked. We have to remind them to clean our room after they've left the hallway. The towels are not automatically replenished - you have to specify each time what you need. They oftentimes forgot to give us hand towels or washcloths. They did NOT wear gloves at all while picking up dirty linen from our bathroom and emptying our garbage containers full of discarded tissues. When I asked one of these ladies why they did not wear gloves, she said it was not part of their routine. Their supervisor is the only one who can wear disposable gloves. This practice of housekeepers not wearing disposable gloves is ridiculous and is against infection control standards! Disposable gloves need to be CHANGED for each of the hotel rooms to prevent cross-contamination of surfaces! If that happens to a hospital here in the US, the Joint Commission and the Department of Health would have cited the hospitals for non-compliance! Good thing I happened to carry with me a packet of unopened disposable non-latex vinyl gloves with me which I offered to one of these housekeepers. Tables are only wiped off, not sanitized at all in between customers. Again, this is unhygienic. I carried a pack of sanitizers with me and I sanitized our table each time before we ate. I don't think I can recommend Holiday Inn Express to my family and friends. It might expedite someone getting sick from all the uncleanliness I've witnessed first hand.
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Date of stay: March 2024
Value
Location
Service
Trip type: Traveled with family
Room Tip: Try a better hotel near NAIA for a bit more money.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Holiday Inn Express Manila, Owner at Holiday Inn Express Manila Newport City, an IHG Hotel
Responded 4 weeks ago
Dear corac2013, Greetings from Holiday Inn Express Manila! Thank you for sharing your detailed feedback about your recent stay in our hotel. We highly appreciate your time and effort in providing us with such valuable insights, as they help us identify areas for improvement and ensure a better experience for our guests in the future. We are thankful as well for your positive feedback towards our staff and surely, your positive comments about them will be shared with their respective teams. We sincerely apologize for the inconveniences you have encountered from the Breakfast Experience to the Guest Room Experience, and rest assured that we are actively taking steps to improve our overall guest satisfaction and committed to making the necessary actions to address all of your concerns. Thank you once again and we hope that you will continue to visit the IHG Hotels worldwide. Warm Regards, Holiday Inn Express Manila Front Office Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Rosana B wrote a review Mar 2024
3 contributions
Ms Danielle is very kind and accommodating at the Front Desk. I arrived earlier than the check in time but the room was not ready yet. The moment that the room is available Ms Danielle called me while I am seated and assisted me. I had a good check in with her.
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Date of stay: March 2024
Value
Location
Service
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Holiday Inn Express Manila, Owner at Holiday Inn Express Manila Newport City, an IHG Hotel
Responded 4 weeks ago
Dear 463rosanab, Greetings! Thank you so much for your wonderful review and rest assured that we will inform our colleague Danielle about your positive feedback. We hope that you will enjoy the rest of your stay! Best Regards, Holiday Inn Express Manila
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Hompiedompie wrote a review Mar 2024
Nha Trang, Vietnam67 contributions55 helpful votes
Overall it was ok, just the rooms are not sound proof, loud noises from the corridor and neighbours. It’s clean and has basically all you need for a pass through journey. Friendly staff. Stayed 1 night as I was just passing by to the airport which is nearby, the area has sufficient restaurants to have a nice dinner.
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Date of stay: February 2024Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Holiday Inn Express Manila, Owner at Holiday Inn Express Manila Newport City, an IHG Hotel
Responded Mar 15, 2024
Dear Hompiedompie, Greeting from Holiday Inn Express Manila We appreciate your comments and will share these with our team so that we can continue to improve our services. We hope to have the opportunity to welcome you back in the future so that we can provide you a better experience. Sincerely yours, Holiday Inn Express Manila
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Brz.Celle wrote a review Mar 2024
Cavite City, Philippines5 contributions
Stayed last January. Bathrooms amenities are not placed and we keep on asking for it. Was not able to try their breakfast as it is not part of our free room. Beds are comfortable. Rooms are clean and spacious but it has rusty smell. Mica from the front desk is very accommodating. Hotel is close to airport and resorts world.
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Date of stay: January 2024Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Holiday Inn Express Manila, Owner at Holiday Inn Express Manila Newport City, an IHG Hotel
Responded Mar 6, 2024
Dear Maricel B, Thank you for taking the time to write us a review of your stay! We are delighted that Mica our colleague was able make your stay a comfortable one and rest assured that we will continue to improve on our products and services. We hope that you will visit us soon. Best Regards, Holiday Inn Express Manila
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Discover779747 wrote a review Feb 2024
Tokyo, Japan2 contributions
I was very disappointed with my stay at this Holiday Inn Express. I understand it is a lower cost option and Express version but it does not excuse dirty general areas, soiled couch, moldy bathroom, very noisy room from street sounds (I was on the 9th floor even), unbelievable inconsistent wifi, surprising cold shower, sewage smell during the night (woke me up) and an average breakfast. I guess others have complained before and I should of taken note, so my mistake. It is in a convenient location, but my stay in other hotels in Manila far exceeded this experience.
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Date of stay: February 2024
Value
Location
Service
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Holiday Inn Express Manila, Owner at Holiday Inn Express Manila Newport City, an IHG Hotel
Responded Mar 1, 2024
Dear Discover779747, Greetings from Holiday Inn Express Manila! Thank you for choosing our hotel for your recent stay here in Manila and we thank you for noting a positive comment about our hotel's location. We would like to extend our deepest regrets for the following comments: 1. Dirty general areas 2. Soiled couch 3. Moldy bathroom 4. Noisy room from street sounds 5. Inconsistent wifi 6. Cold shower 7. Sewage smell 8. Average breakfast Please know that we treat this feedback with utmost importance and proper actions will be done to avoid this kind of experience. Our heartfelt gratitude as well for bringing the matter to our attention. Thank you and we hope that we can welcome you again here in Holiday Inn Express. Sincerely Yours, Holiday Inn Express Front Office
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
₱3,914 - ₱4,605 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Remington Hotel Manila
LOCATION
PhilippinesLuzonMetro ManilaPasay
NUMBER OF ROOMS
737
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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HOLIDAY INN EXPRESS MANILA NEWPORT CITY, AN IHG HOTEL - UPDATED 2024 Reviews & Price Comparison (Pasay, Philippines) - Tripadvisor

Frequently Asked Questions about Holiday Inn Express Manila Newport City, an IHG Hotel
Which popular attractions are close to Holiday Inn Express Manila Newport City, an IHG Hotel?
Nearby attractions include Newport World Resorts (0.1 km), Runway Manila (0.5 km), and Shrine of St. Therese of the Child Jesus (0.5 km).
What are some of the property amenities at Holiday Inn Express Manila Newport City, an IHG Hotel?
Some of the more popular amenities offered include free wifi, free breakfast, and a lounge.
Which room amenities are available at Holiday Inn Express Manila Newport City, an IHG Hotel?
Top room amenities include air conditioning, a flat screen TV, and a bidet.
What food & drink options are available at Holiday Inn Express Manila Newport City, an IHG Hotel?
Guests can enjoy free breakfast, a lounge, and a snack bar during their stay.
Is parking available at Holiday Inn Express Manila Newport City, an IHG Hotel?
Yes, paid public parking on-site and secured parking are available to guests.
What are some restaurants close to Holiday Inn Express Manila Newport City, an IHG Hotel?
Conveniently located restaurants include Port Bar, Marriott Cafe, and Kusina Sea Kitchens.
Are any cleaning services offered at Holiday Inn Express Manila Newport City, an IHG Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Holiday Inn Express Manila Newport City, an IHG Hotel?
The staff speaks multiple languages, including English and Filipino.
Are there any historical sites close to Holiday Inn Express Manila Newport City, an IHG Hotel?
Many travellers enjoy visiting Bonifacio High Street (4.9 km), Saint Andrew's Cathedral (3.3 km), and Manila South Cemetery (5.1 km).
Does Holiday Inn Express Manila Newport City, an IHG Hotel have any great views?
Yes, guests often enjoy the city view available here.
Is Holiday Inn Express Manila Newport City, an IHG Hotel accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.