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2 Portwood Street Newport City, Pasay, Luzon 1309 Philippines
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About

#14 of 70 hotels in Pasay
Location
Cleanliness
Service
Value
From the prestigious Japanese hotel group Okura Nikko Hotels with 81 hotels worldwide, Hotel Okura Manila is situated within the first integrated resort in the Philippines, the Newport World Resorts complex, in Pasay City. Epitomizing the essence of elegance and refined Japanese hospitality, the luxury hotel will offer 190 spacious rooms and suites, and a variety of dining options, including their signature Japanese fine dining restaurant, Yamazato.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Children's television networks
Highchairs available
Airport transportation
Valet parking
Paid public parking on-site
Public wifi
Pool / beach towels
Rooftop pool
Pool with view
Adult pool
Outdoor pool
Heated pool
Plunge pool
Fitness / spa locker rooms
Sauna
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Outdoor dining area
Special diet menus
Wine / champagne
Rooftop bar
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Meeting rooms
Spa
Hot spring bath
Steam room
Rooftop terrace
24-hour security
Baggage storage
Concierge
Non-smoking hotel
Shops
Sun loungers / beach chairs
Sun umbrellas
Doorperson
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Shoeshine
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Room features
Blackout curtains
Air purifier
Air conditioning
Housekeeping
Interconnected rooms available
Coffee / tea maker
Cable / satellite TV
Bidet
Bathrobes
Room service
Safe
Seating area
Separate living room
Telephone
Wardrobe / closet
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Minibar
Electric kettle
Flatscreen TV
Walk-in shower
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Languages Spoken
English, Filipino, Japanese
Hotel links
Special Offer:One Harmony Best Available Rate
49Reviews0Q+A10Room tips
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Jin S wrote a review Nov 2022
Quezon City, Quezon City, Philippines16 contributions15 helpful votes
Pro: nice clean new rooms, very spacious compared to other hotels Con: service is bad, esp at Yawaragi restaurant - We had dinner buffet (3k/head), was asking for extra sliced lemon for the sashimi, they gave only a few small pieces saying pipitasin pa daw (WTF do you have a lemon tree inside the hotel? if so pick the lemon before dinner service or rush to pick when customer needs it!) - Super understaffed, even staff is confused. No one gets your empty plates after. it's a buffet with separate small plates from cooking stations. a bit hassle. - We had breakfast inclusion, seated for 15min nobody minded us (we have to order plated since it's not buffet day, no one offered a menu until we followed up a few times), or placed utensils, or tray for the kid's chair, or even placed drinking water - Plated breakfast has 4 set to choose from, by 9AM one is "sold out". It is plated, not buffet, i cannot understand why you cannot make a new batch. - Menu states you can choose 2 eggs cooked any style, chef insists to choose one way to cook only. How hard is it to cook eggs?? We are a group so you can just scramble the eggs together and divide after. It's a 5 star hotel??! i'd understand the shortcuts if we were dining in a 3 star one. - I asked the waiter after serving toast "Do you have some jam for the toast?" she said "Yes mam" and just stared at me. And i said "uhm Can i have some jam?" she said "Yes sure". Just weird 5 star resto service. - Pool opens by 8AM. kinda late i believe - Not much facilities for staycation (small pool & gym only), think it's meant for casino guests mostly Other than those the hotel should have been great!
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Date of stay: November 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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DRSPMD wrote a review Apr 2022
3 contributions
Hotel's Favorite
Staff are very accommodating and courteous. I would like to specifically mention JM, John and Mark from the Sobra Rooftop bar. They have been very helpful and attentive to our needs. 10 thumbs up!!!!!
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Date of stay: April 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Eunice Anonuevo, Marketing at Hotel Okura Manila
Responded 12 Aug 2022
Dear DRSPMD, Thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed your stay and the warm service from JM, John, and Mark. Thank you for acknowledging the efforts of our team to ensure a great guest experience for you. We do strive to give our guests the Best ACS - the Best in Accommodation, Cuisine, and Service. We look forward to welcoming you again soon! With warm regards, Eunice Añonuevo Marketing & Communications
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
mzkalaw wrote a review Nov 2022
Taytay, Philippines23 contributions1 helpful vote
+1
Hotel Okura Manila is indeed one of the Top 3 Hotels I have been and I think is one of the Top 3 Hotels in the Philippines as well. Upon entering the main lobby, you will be in a different world of pure class and serenity. The rooms are amazing with its state of the art controls, comfy bed and sofa, magnificent restroom, and rotating TV. We also enjoyed Indulging in the heated pool, sauna and jacuzzi ! The buffet breakfast was sumptuous.But what I really admired was the excellent customer service of Misty and Monica of reservation and Daisy from the front desk who I really would like to commend. Thank you as well to Michael who was so kind and made sure that our belongings were safe unitil our car arrived. Special thanks also to GM Jan Marshall and to Ms Abigail Martin for being sensitive to the needs of PWD and were kind enough to grant our request. Our stay in Hotel Okura Manila may just be short but our wonderful experience will surely be remembered in our lifetime. We will surely be back!!!♥️ Thank you so much once again to you all for an unforgettable and relaxing weekend. God bless you all and more power. 🏢🏊‍♂️🛌🛁🎉👍🏼♥️🇵🇭🇯🇵
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Date of stay: November 2022
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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d3dr3i wrote a review Nov 2022
Quezon City, Philippines14 contributions32 helpful votes
+1
The 5th floor atrium lobby and Yawaragi is just wow. Note that as of this writing, there’s still no direct elevator from the basement parking going to the 5th floor atrium lobby. Check-in process and the reception desk/ concierge still needs improvement in terms of thoughtfulness/ friendliness, efficiency, and response time. We stayed again at a deluxe room with a view facing the Newport Blvd and overall enjoyed out staycay. More menu controls were added on the TV panel since the last time we stayed. On our previous stay, I made a comment/ suggestion here in TripAdvisor for music TV channels as there is a speaker in the bathroom connected to the TV panel. And on this stay, I noticed that they added music TV channels and internet radio. Kudos to the management for this! Breakfast buffet was included during our stay. Selection is not broad unlike in other hotels but it is just right and filling. I really enjoyed the croissants (chocolate the best), fruit juices and Filipino rice cakes. (Note, at the time of our stay, breakfast buffet is served during Saturdays to Sundays while breakfast set menu is served during Mondays to Fridays - try the Japanese set). I also like their grape tart better than the blueberry almond tart at their pastry boutique. The lunch menu (bento) offered in Yamazato is also recommended. The ambiance, design detail and cleanliness of the hotel is already great. The only thing to improve is the way they make guests feel from arrival until departure to create a lasting impression. Hopefully, the therapeutic plunge pool at the health club will be operational in the future. An overnight stay is too short especially if you would like to try the facilities this hotel offers.
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Date of stay: November 2022Trip type: Traveled as a couple
Room Tip: Try the lunch menu (bento) offered at Yamazato.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Ji-Le T. wrote a review Oct 2022
Quezon City, Philippines8 contributions3 helpful votes
I booked the Hinoyuki King room with my husband who was bound back for USA. The hotel wasn't crowded--- perfect for how we like it. The staff were extra attentive and really service-oriented, and the hotel's got clean and modern amenities (health spas). Location was also great (within Newport City and about 10-25 mins to/from the airport terminals), breakfast was really good (tho other food options were pricey)-- the gourmet quality of the meals balances the prices. (Tip: The food served here is not meant/built for buffet meals like what we, Filipinos are used to.) * Least like part: I couldn't stay here for more than 2 nights (our room had no sunlight windows and our bathroom glass window opens & overlooks other rooms and over the top of the entire 5th floor reception area and dining hall instead (good for grand shows, bad for privacy). * Best part: Fast and seamless check-in and check-out processes--designed for the busy Japanese and Singapore business worlds in mind.
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Date of stay: October 2022
Value
Location
Service
Room Tip: Free shuttle service is only transiting to/from NAIA Terminal 3 now. Bath soaps/salts/liquids are...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Abigail Martin, Guest Services / Front Office at Hotel Okura Manila
Responded 28 Oct 2022
Dear jaitolim, Thank you for choosing our hotel, and for taking the time to write a review. Your kind feedback are much appreciated and I am delighted that the food, amenities and most importantly, the service met your expectations. We look forward to welcoming you back. Regards, Abigail Martin Director of Rooms
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Doug B wrote a review Oct 2022
West Hollywood, California17 contributions48 helpful votes
My husband and I just had a wonderful 4 night stay at Okura Manila.Our room was HUGE, beautifully furnished and had an amazing Toto “smart” toilet. The room was so quiet that we never heard another guest during our entire stay! The breakfast buffet was a gourmet experience and far superior to the one at the Shangri-la Fort. The afternoon tea service was also excellent and so much better than the one at the Peninsula Makati. We were so impressed with this hotel that we are returning for another 4 night stay in two weeks. Okura is quite simply a Zen oasis of 5 star luxury in busy Manila. P.S. A special shout out to Shiela and Joseph for their warm and welcoming hospitality.
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Date of stay: October 2022
Value
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Abigail Martin, Guest Services / Front Office at Hotel Okura Manila
Responded 13 Oct 2022
Dear D B, Thank you very much for such a great review. We are glad that you enjoyed your room, breakfast and afternoon tea. We will let Shiela and Joseph know that you appreciate their hospitality. We are delighted that you will be returning soon. Sincerely, Abigail Martin Director of Rooms
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Giovanni Bedrej... M wrote a review Aug 2022
2 contributions18 helpful votes
It was a good Japanese Hotel Experience. the food are excellent, rooms are classy and very nice, especially they upgraded our room with Hinoki Tub. although room service is not that fast , but most of the employees are accommodating and nice. Keep it up and we will visit soon.
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Date of stay: August 2022Trip type: Traveled on business
Room Tip: it a must try Hinoki Tub
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Abigail Martin, Guest Services / Front Office at Hotel Okura Manila
Responded 18 Sep 2022
Dear Giovanni Bedrej...M, Thank you for choosing our hotel, and for taking the time to write a review. We are pleased to know that enjoyed your Japanese Hotel Experience. We look forward to welcoming you back soon. Sincerely, Abigail Martin Director of Rooms
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
noel e wrote a review Aug 2022
1 contribution
Overall review: Very Good 👍 It is our first time at Hotel Okura Manila. Also a first time for our family to be in a little vacation and we want our kids to have a hotel experience. Our kids love to swim. Swimming pool area is our first stop after check in. The kids enjoyed swimming. We ordered food and drinks at Sora Rooftop and we really enjoyed it. A la carte breakfast in Yawaragi was good too. Thanks for the services of Louie and Jam. The kids loved their hot choco. 😊❤️
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Date of stay: August 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Eunice Anonuevo, Marketing at Hotel Okura Manila
Responded 17 Aug 2022
Dear noele933, Thank you for taking the time to share your experience. We are delighted to know that you enjoyed your stay with us. Please allow me to share your review with the team. Thank you for acknowledging the efforts of our team - especially Louie and Jam - in ensuring a great guest experience for you. We do strive to give our guests the Best ACS - the Best in Accommodation, Cuisine, and Service. We look forward to welcoming you back again! With warm regards, Eunice Añonuevo Marketing & Communications
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Grace Marie E wrote a review Aug 2022
Bacoor, Philippines4 contributions
This hotel is so amazing.. Great architectural design.. Very relaxing place.. Lots of complimentary like sauna bath, jaccuzzi etc.. Delicious foods. . Nice ambiance..very accomading staff.. See u again!
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Date of stay: August 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Eunice Anonuevo, Marketing at Hotel Okura Manila
Responded 17 Aug 2022
Dear gracemariee2021, Thank you for taking the time to share your experience. We are delighted to know that you feel refreshed after your staycation with us. Our team will be delighted to know that you remember the warm hospitality they have shown to give you a great experience. We do strive to give our guests the Best ACS - the Best in Accommodation, Cuisine, and Service. We hope to welcome you back soon! With warm regards, Eunice Añonuevo Marketing & Communications
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Ebf wrote a review Aug 2022
5 contributions1 helpful vote
From food, amenities, architecture, ambiance, Okura exceeded hotel standards in the Philippines. Had a very pleasant stay in Hotel Okura Palace suite. The kids enjoyed the tub. All amenities were of best quality and very clean. Pool was great as it was heated & lifeguard Paul was kind & helpful. Front desk were kind & accommodating. Ken & Joyce were very attentive to our needs as well.
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Date of stay: August 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Eunice Anonuevo, Marketing at Hotel Okura Manila
Responded 10 Aug 2022
Dear ericanicb, Thank you for taking time to share your experience. We are delighted to know that you enjoyed your stay with us. Please allow me to share your review with the team. We appreciate your acknowledgement of the efforts that the team has done to ensure a great guest experience for you. We do strive to give our guests the Best ACS - the Best in Accommodation, Cuisine, and Service. We look forward to welcoming you back again! Eunice Añonuevo Marketing & Communications
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
US$208 - US$301 (Based on Average Rates for a Standard Room)
LOCATION
PhilippinesLuzonMetro ManilaPasay
NUMBER OF ROOMS
190
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HOTEL OKURA MANILA - UPDATED 2022 Reviews & Price Comparison (Pasay, Philippines) - Tripadvisor

Frequently Asked Questions about Hotel Okura Manila
Which popular attractions are close to Hotel Okura Manila?
Nearby attractions include Resorts World Manila (0.2 km), Newport Performing Arts Theater (0.4 km), and Shrine of St. Therese of the Child Jesus (0.3 km).
What are some of the property amenities at Hotel Okura Manila?
Some of the more popular amenities offered include a rooftop bar, free wifi, and a pool.
Which room amenities are available at Hotel Okura Manila?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hotel Okura Manila?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Hotel Okura Manila?
Yes, free parking, paid public parking on-site, and secured parking are available to guests.
What are some restaurants close to Hotel Okura Manila?
Conveniently located restaurants include Kusina Sea Kitchens, Port Bar, and Marriott Cafe.
Are there opportunities to exercise at Hotel Okura Manila?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Hotel Okura Manila have airport transportation?
Yes, Hotel Okura Manila offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Hotel Okura Manila?
Yes, dry cleaning and laundry service are offered to guests.
Does Hotel Okura Manila offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and conference facilities.
Which languages are spoken by the staff at Hotel Okura Manila?
The staff speaks multiple languages, including English, Japanese, and Filipino.