The check in was smooth and all the staff were friendly. Safety and sanition procedures were in place and I loved their option for an express, contactless check out. It saves guests a lot of time and was very convenient.
Breakfast was sad. Why bother filling out your options if they're gonna give you the wrong option any way. Overpriced. Claims 4 star but more like 2.5 star hotel. Would give zero stars if possible. Reception phone in room doesn't even work. Wifi doesn't reach higher floors. Why even offer free wifi if it doesn't even work. Terrible overall. Would not recommend.
When I got in the hotel, I was meet by a personnel who opened up the car, greet, sorted out my luggage and took it in the trolley. That was very accommodating. Other personnel welcomed me too. I think that was already satisfying.
We had an excellent stay at Savoy. Special thanks to Mr. Randel, front desk, who was very accomodating of our requests. He made sure that we had a nice and comfortable stay at the hotel before before our flight. The rooms were clean and spacious to fit my family. We also appreciate it that he placed at a room that had an overlooking view of the city and airport.
staff we're nice and efficient same goes for the service, we had the rest we needed before we proceeded back on our trip, would recommend staying at savoy hotel manila, looking forward to check back in.