Fresh, friendly, and youthful, Go Hotels is the Philippines' largest chain in the budget hotel sector, with franchises and corporate-owned properties, recognized as the first mover for creating the innovative "book early, pay less", value essential segment. Go Hotels and Robinsons Hotels and Resorts, its hotel property management arm, assures all guests of its commitment to their health through the Circle of Clean—an elevated standard of hygiene and cleanliness based on the new normal protocols recommended by the World Health Organization and the Department of Health.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travelers to find restaurants and things to do within walking distance.
I have previously stayed at 2 other Go Hotels and I had a pleasant experience but Go Hotels Mandaluyong was a disappointment. My husband and I decided to stay at said hotel since it was walking distance from our daughter’s condo. When my husband and I left to do some shopping, I left word with the Front desk staff on duty (Mark Escobido) that we did not want our room cleaned nor touched at all since I had disinfected the things in the room (meaning the door knobs, light switches, faucets and toilet seat). He immediately said “okay ma’am” and even asked for my room # again. However, when my husband and I came back, we found that the room had been made up. I called front desk and was able to talk to Michelle Senomio (Hotel Associate). She said Mark Escobido was just a trainee and had misunderstood what I said. Whatever, I had to disinfect the things in the room again. I told Michelle to report the matter to her superior, Angela Katipunan (not sure of her name), whom she said was in a meeting at that time. Taking note of guest’s special instructions is very important. That was a disappointing experience.
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Date of stay: May 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Go Hotels Mandaluyong - Operations, Guest Services / Front Office at Go Hotels Plus Mandaluyong
Responded Jul 3, 2023
Dear MaannOc, Mabuhay from Go Hotels Mandaluyong! We appreciate you taking the time to give us your feedback. It is with sincere regret that we note your dissatisfaction with our staff. Rest assured that our hotel is doing all efforts to upgrade our services and we hope that you can be with us to witness it. We hope we will have the pleasure of serving you again soon. Happy To Care Always, Ella - Hotel Operations
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We had nice stay. Clean beds, linens and pillows. The surroundings are well maintained. The Room is nice and cozy and surprisingly they have more rooms than expected, very huge hallways. Very accommodating staffs. On check-in and They allow me to put foods/ small seafood inside common refrigerator and chiller. The Elevator is slow. There's a parking fee of P120 per Entry. If your looking on a budget and instant booking around Mandaluyong, GoHotels is the choice.
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Date of stay: September 2023
Value
Location
Service
Trip type: Traveled as a couple
Room Tip:Near to MRT Boni Ave. Station. Robinsons Cybergate, Mandaluyong
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Go Hotels Mandaluyong - Operations, Guest Services / Front Office at Go Hotels Plus Mandaluyong
Responded Oct 4, 2023
Dear francisguison, Mabuhay from Go Hotels Mandaluyong! Thank you so much for taking the time to write such a wonderful review of our hotel. We appreciate your feedback and are glad to hear about your experience. We strive to provide the best possible service and your comments help us understand what we're doing well and where we can improve. We value your input and look forward to serving you again in the future. Happy To Care Always, Ella
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Below are my pros and cons on this branch of go hotels:
Pros: 1) Excellent location. Near SM Light DC and other restaurants. Unfortunately, there's no more Robinson's Pioneer 2) Clean and nice bed compared to other cheap hotels. Bathroom is also clean. They have bidet now which is an improvement because they don't have that years ago. I regularly book this hotel so I know the difference. 3) aircon is good. Room is cold 4) Great staffs and customer service. 5) Budget friendly 6) You can refill your bottled water on every floor. They have like 3 - 4 water refilling stations per floor. 7) There's an electric kettle and mug so you can have your own cup of coffee at the convenience of your room 8) Two access cards.
Cons: 1) Electric outlet is not universal so you need an adaptor. 2) Their safety deposit box seems to be not maintained properly. I always use that because that's where I leave my passport and other valuables. It was ok for a few years until this December when I checked-in. I transferred to 3 different rooms just to have a working safety deposit box. 3) Towels are a bit old like maybe they can replace those that need some stitches at the hem part.
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Date of stay: December 2022
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ella K, Guest Services / Front Office at Go Hotels Plus Mandaluyong
Responded Feb 2, 2023
Dear bryla29, Thank you very much for sharing your recent experience at Go Hotel Mandaluyong. We're glad that you had a comfortable and convenient stay with us because that is exactly what we want for our guests. Rest assured that the management is working on improving our facilities and we hope you can be there to witness the improvements. May I end by saying that it was a pleasure to serve you at Go Hotel Mandaluyong and we look forward to welcoming you back very soon! Warm regards, Ella
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We rented a room and experienced great service and have wonderful accommodation. We are provided with towels, blanket, and even drinking cups for water. They even have a water heater just in case we make some coffee or soup. Totally great experience from go hotels mandaluyong
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Date of stay: July 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Go Hotels Mandaluyong - Operations, Guest Services / Front Office at Go Hotels Plus Mandaluyong
Responded Jul 25, 2024
Dear fvdiwa, Mabuhay! Thank you so much for your wonderful review! We're delighted to hear that you enjoyed your stay with us at Go Hotels Plus Mandaluyong. Providing great service and comfortable accommodations are our top priorities, and we're thrilled that you found everything you needed, from towels to a water heater. We look forward to welcoming you back on your next visit! Happy To Care Always, Ella
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Overall, it was good. I like how they provide space where you can put your stuffs in the bathroom.
Room for improvement: 1. Hopefully there's already available drinking water inside the room. Also, it won't hurt to provide at least one set of 3-in-1 coffee or tea.
2. Amenities says free toiletries. Make sure the shampoo / soap container is not empty. (Expectations versus Reality)
3. I asked for a quiet room. I was placed on the farthest side of the hotel. However, they should also consider the excavation going on the next street.
4. Improve lightings.
Thank you.
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Date of stay: November 2023
Value
Location
Service
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Go Hotels Mandaluyong - Operations, Guest Services / Front Office at Go Hotels Plus Mandaluyong
Responded Nov 27, 2023
Dear 494aizag, We appreciate you taking your time to give us your feedback. Rest assured that your concerns on our facilities are well-noted and our management is exerting all efforts to maintain our standards and upgrade our services. We hope we will be having the pleasure of serving you again soon. Happy To Care Always, Ella - Hotel Operations
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First hotel room given to me has a problem with power switch.
I requested for an hair dyer, been requesting for 2 days unfortunately I did not got one. As per front desk there was bo available, maybe you should add more so u can accommodate more.
The plated breakfast was not good enough. Server was not friendly at all, first day bfast beef tapa, the beef was tough, second bfast creamer for coffee was not available. Again the server was not accommodating.
I requested for wake up call, but no wake up call at 5am.
I hope service will improve.
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Date of stay: October 2023
Value
Location
Service
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Go Hotels Mandaluyong - Operations, Guest Services / Front Office at Go Hotels Plus Mandaluyong
Responded Nov 15, 2023
Dear Toni Rose A, Thank you for taking the time to share your comments with us. It is with sincere regret that we note your dissatisfaction with our service and facilities. If you could kindly find the time to send me the details of your stay at gohotelsman@jgsummit.ph or +639988401718 so that I can investigate the matter personally. Please know we value our guests’ feedback and your comments have been shared with our team so we may continuously improve the guest experience. Once again, I would like to offer my heartfelt apologies. It was a pleasure to serve you at Go Hotels Mandaluyong and we hope you can give us another chance to witness the improvements. Happy To Care Always, Ella - Hotel Operations
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I booked a wrong promo they assisted me and waived my mistake to still get a good rate.
Stayed with my 5 mo boy and they were very considerate with the checkout since I needed to extend a little time since my baby took a nap. We werent charged.
When i stayed in the lobby with my child their concern showed by asking if cooling in room was okay and if i wanted a room change.
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Date of stay: May 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Go Hotels Mandaluyong - Operations, Guest Services / Front Office at Go Hotels Plus Mandaluyong
Responded Jun 26, 2023
Dear charmis2019, Mabuhay from Go Hotels Mandaluyong! Thank you for your review! We appreciate your feedback and are glad to hear about your experience. We strive to provide the best possible service and your comments help us understand what we're doing well and where we can improve. We value your input and look forward to serving you again in the future. Happy To Care Always, Ella
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I stayed in a room 6002. TV remote control is need to change, i don't know if this is due to the battery. Water in the shower room takes time to empty. Frequent intermittent wifi connection.
Elevator is generally safe but it is so slow.
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Date of stay: May 2022
Value
Service
Sleep Quality
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Go Hotels Mandaluyong - Operations, Guest Services / Front Office at Go Hotels Plus Mandaluyong
Responded Jul 3, 2023
Dear Jaysleepyhead, Mabuhay from Go Hotels Mandaluyong! Thank you for your review! We appreciate your feedback and are glad to hear about your experience. We strive to provide the best possible service and your comments help us understand what we're doing well and where we can improve. We value your input and look forward to serving you again in the future. Happy To Care Always, Ella
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There were two cockroaches upon entry to the room. Room also smelled of cigarettes. Air conditioning was not cold and did not reach the full room. Unacceptable, especially considering we payed extra for early check in. Staff was slow to respond to our request of room transfer thus wasting our time.
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Date of stay: December 2022Trip type: Traveled on business
Room Tip:Do not stay here
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ella K, Guest Services / Front Office at Go Hotels Plus Mandaluyong
Responded Dec 6, 2022
Dear Jonas Aran A, We appreciate you taking the time to give us your feedback. It is with sincere regret that we note your dissatisfaction with our facilities. Rest assured that our hotel is doing all efforts to upgrade our services and we hope that you can be with us to witness it. We hope we will have the pleasure of serving you again soon. Regards, Ella - Hotel Operations
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These reviews are machine translated from their original language. Show machine translations?
The pillows and blankets throughout the room were clean and spotless. There was no smell at all and the air conditioning worked well. There was only a copy port in my room, no refrigerator or other home appliances, but this was enough. It's not easy to fill out 200 characters in Korean. Dentures and accessibility are good here, but Manila has a road environment where cars are constantly crowded and you have to turn around, so it often takes much longer than what appears on Google Maps. Why can't I write a review the way I want? I don't understand why I should write it down. Please clean it well.
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Date of stay: January 2024Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Go hotels aren't as flexible. Even if you check in at 7am, you will still need to wait for 2pm as this is their standard check in time.
The rate is approximately USD30 give or take. It's cheaper if you book 3-4months earlier. It will only cost USD16 (est).
Lipa City, Philippines33 contributions40 helpful votes
yes, i've seen a walk in guest booking and i dont see any cut off time in their booking schedule. If you are booking at 1am, they have staff at the reception area. But I guess, best if you can do online booking, saves you from hassles
Cebu City, Philippines20 contributions2 helpful votes
Hi! I'm not affiliated with Go Hotels Mandaluyong so I do not have specific answers to your questions. The room we booked though was a double room, with 1 double bed that can comfortably fit two adults. The room was not very spacious so I'm not sure if they can fit in an extra bed and extra people. You can check the hotel's website instead.
There are more places to choose from in the Mandaluyong area.
PRICE RANGE
₱1,329 - ₱1,617 (Based on Average Rates for a Standard Room)
LOCATION
PhilippinesLuzonMetro ManilaMandaluyong
NUMBER OF ROOMS
223
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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