City Garden Grand Hotel
8008 Makati Ave Cor. Kalayaan Ave, Makati, Luzon 1200 Philippines
Lowest prices for your stay
$76
Free cancellation until 08/28/22
$76
$59
Free cancellation until 08/26/22
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Full view
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Room & Suite (299)
Dining (279)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
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What you can expect during your stay
- All linens sanitized in high-temperature wash
- Floors marked for social distancing
Updated 02/03/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 02/03/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#6 of 145 hotels in Makati
Location
Cleanliness
Service
Value
Travelers' Choice
City Garden GRAND Hotel in Makati City is a preferred hotel by travelers from all origins seeking comfortable luxuriant accommodations in one of Manila’s liveliest neighborhood. With our state of the art and luxurious amenities, and excellent guest service, we became one of the top hotels in Makati City. Whether for staycations, business meetings, or celebrating special moments, City Garden GRAND Hotel offers a new level of experience that suits every occasion.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Kids stay free
Children's television networks
Airport transportation
Valet parking
Wifi
Pool / beach towels
Infinity pool
Rooftop pool
Pool with view
Outdoor pool
Shallow end in pool
Fitness / spa locker rooms
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary welcome drink
Outdoor dining area
Poolside bar
Rooftop bar
Car hire
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Foot bath
Foot massage
Full body massage
Hand massage
Head massage
Manicure
Massage
Pedicure
Rooftop terrace
24-hour security
Baggage storage
Concierge
Currency exchange
Newspaper
Sun loungers / beach chairs
Doorperson
First aid kit
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Bathrobes
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Bidet
Interconnected rooms available
Room service
Safe
Telephone
VIP room facilities
Wardrobe / closet
Bottled water
Clothes rack
Iron
Private bathrooms
Wake-up service / alarm clock
Refrigerator
Electric kettle
Flatscreen TV
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
City View
Great View
Languages Spoken
English, Filipino
Location
Full view
92Great for walkers
Grade: 92 out of 100
279Restaurantswithin 0.5 km
16Attractionswithin 0.5 km
Contact
8008 Makati Ave Cor. Kalayaan Ave, Makati, Luzon 1200 Philippines
Getting there
BuendiaManila Metro Rail16 min
2354Reviews63Q+A100Room tips
Reviews
Traveler rating
- 1,669
- 493
- 126
- 32
- 34
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Most Recent
Booked a standard room on Agoda. Upon check in I realize that there is just a small window looking at the dark inner section of the building. I contacted reception and got quoted 35 USD upgrade fee despite the next room category with a window being sold in Agoda for 3 more USD. I noticed that they do not show pictures of this room type and conviniently omit to mention that it is a dark room looking at an inner part if the building. Reception just doing their jobs and politely not interested to assist beyonf the scope of work. It honestly feels like a trap and dishonest marketing strategy. Nice location, lovely rooftop bar.
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Date of stay: August 2022Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Richard Reazon, General Manager at City Garden Grand Hotel
Responded 2 days ago
Dear Mr. Sebastiangl13789GY, We value your feedback and the time you've taken to share. Reading we missed the mark for you is disappointing as this is not the lasting impression we want you to have. We will look into your feedback about your experience and your concerns and I assure you that we will coordinate with our partnered online booking channels to have it addressed further, so that we can provide a warm welcoming environment to each and every guest that walks through our doors. We will use your feedback to guide our efforts on giving only the highest level of services and hospitality. We hope to have you stay with us again so that we can create a stay that is enjoyable and renew your trust in our brand. Always at your service, Mr. Richard Reazon General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
It's hard to find an all around hotel that ticks all the boxes but this is it. Good buffet breakfast as an add on (pretty good variety every day, good food - thanks to Chefs Carlo and Dan, and service - Benden and Jerick), good value accommodation, killer rooftop bar - best views, great value food and drinks, extra friendly staff there....too many to name. The staff go right out of their way to help you (I found that right across the board on many occasions....including help for tours - thank you Kayle!). Add that all up, and for what you pay, this is excellent value for your stay in Manila.
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Date of stay: July 2022
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Richard Reazon, General Manager at City Garden Grand Hotel
Responded 4 days ago
Dear Mr. Glenn, Please accept my sincere gratitude for the wonderful feedback and we thank you for choosing City Garden Grand Hotel on your recent visit. We strive to exceed our guest expectations by providing only the highest level of services and hospitality that all our most cherished guests like yourself truly deserved. We appreciate your high praises specially to our Chefs, Carlo and Dan, and to service leaders, Denden and Jerick, I am excited to drop-by at their posts to share your heartwarming compliments not only to them but to the whole team. Please come back soon, we'd love to have you again. Always at your service, Mr. Richard Reazon General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We stay for 2 nights with 3 kids. The hotel is really clean, better than a lot others we been in. The breakfast is really great and a lot of choices. The staff is really friendly, and helpfull. Highly recommend!!👍👍👍
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Date of stay: August 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Richard Reazon, General Manager at City Garden Grand Hotel
Responded 1 week ago
Dear Mr. PeterdW141TF, We appreciate this awesome review as we work hard to meet expectations like yours, and we are happy to hear that we hit the mark for you. We hope to be able to be of service to you once again in the near future. Always at your service, Mr. Richard Reazon General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
It was a pleasure to stay in a very accommodating,effecient and very clean hotel. The Staff are all very friendly, polite and helpful. To the receptionist RJ, thank you so much for welcoming us🥰 you've done a great job!!! The Management is so lucky to have you! It was a great 4 days experience to stay in and it feels home😊 I would definetly come back next time!
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Date of stay: July 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Richard Reazon, General Manager at City Garden Grand Hotel
Responded 2 weeks ago
Dear WylinE, We appreciate this awesome review as we work hard to meet expectations like yours, and we are happy to hear that we hit the mark for you. Your praise and your kind compliments especially to RJ are very much appreciated. Thank you for the confidence that you have placed in us. We hope to be able to be of service to you once again in the near future. Always at your service, Mr. Richard Reazon General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Great service from professional and friendly staff most especially Jerick at the Firefly Roofdeck. It’s one of those few places in the city which offers a relaxed and fun vibe without being too painfully self-conscious. Plus, the view of the Makati skyline all the way to the Manila bay is stunning, especially at sunset. Most crucial, they serve draught San Miguel pale pilsen, making it one of the few places which does so. Cheers.
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Date of stay: July 2022Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
Helpful
Response from Richard Reazon, General Manager at City Garden Grand Hotel
Responded 2 weeks ago
Dear Superearthling, Thank you for providing such encouraging feedback. Your kind words inspire us to continue providing memorable moments and a GRAND experience for all of our guests. We look forward to welcoming you back soon. Always at your service, Richard Reazon General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Its our second time to stay at City garden grand hotel. And the staff here never disappoint us. The receptionist RJ was very accomodating. He let us checked in early and upgraded 1 of our room. It was a great time to stay here, I highly recommend this hotel
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Date of stay: July 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Richard Reazon, General Manager at City Garden Grand Hotel
Responded 2 weeks ago
Dear 39irisha, Thank you for providing such encouraging feedback. Your kind words inspire us to continue providing memorable moments and a GRAND experience for all of our guests. We look forward to welcoming you back soon. Always at your service, Richard Reazon General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
WARNING, dont use your credit card at this hotel. holding deposit take a long time to cancel. the staff try to help but so much wrong information. Management need to fix front desk issue ASAP. No contact with manager possible. very nice to stay, but the management is not helpful when there is a problem.
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Date of stay: July 2022
Rooms
Service
Sleep Quality
Room Tip: ask for corner room
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Richard Reazon, General Manager at City Garden Grand Hotel
Responded 2 weeks ago
Dear Mr. Stuart, Thank you for providing such encouraging feedback. Your kind words inspire us to continue providing memorable moments and a GRAND experience for all of our guests. We look forward to welcoming you back soon. Always at your service, Richard Reazon General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I don’t often write reviews but I feel compelled to for this one. My stay here was absolutely 5-star! The service is efficient, friendly, and superb by international standards. I’ve stayed in dozens of hotels and Airbnb’s in manila and this is by FAR the best in every way imaginable. The value is off the charts. A huge king room, immaculately clean, quiet, and comfortable for under $70??? Incredible. There’s no other places I will stay in manila again.
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Date of stay: July 2022Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Richard Reazon, General Manager at City Garden Grand Hotel
Responded 2 weeks ago
Dear Spatrickr22, Thank you for providing such encouraging feedback. Your kind words inspire us to continue providing memorable moments and a GRAND experience for all of our guests. We look forward to welcoming you back soon. Always at your service, Richard Reazon General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
spent the last 16 days at City Garden Grand Hotel in Makati Philippines. This is my first trip to the Philippines and have been very impressed with the service and cleanliness of this hotel. All the workers from the front desk to the cleaning people is remarkable. Very polite and all are always ready to help and serve your needs. Will certainly return on my next trip and recommend this hotel to everyone. Thank City Garden for making my first trip a delightful time. Michael Geremia
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Date of stay: June 2022
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Richard Reazon, General Manager at City Garden Grand Hotel
Responded 8 Jul 2022
Dear mikegH7418JW, Thank you for sharing your top-notch review for City Garden GRAND Hotel. We are delighted to hear your positive comment regarding our facilities, restaurants, room and the hospitality of our staff. Rest assured that I will share your review with our staff and we will ensure to continue providing a GRAND Experience for each of our guests. We are looking forward of welcoming you once again in the near future. Always at your service, Richard Reazon General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Customer service was excellent and all staff were happy to assist in any way. Friendly and nice place. If I was to be fussy, just the elevators there is a bit of a delay. Good sized room with 2 x queen beds so very accommodating. Pool area is lovely and nice view. Food was okay, nothing special.
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Date of stay: June 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Richard Reazon, General Manager at City Garden Grand Hotel
Responded 8 Jul 2022
Dear 97richr, Thank you for providing such encouraging feedback. Your kind words inspire us to continue providing memorable moments and a GRAND experience for all of our guests. Please allow me to share your commendation with the team! Thank you for review and we look forward to welcoming you back soon. Always at your service, Richard Reazon General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$63 - US$77 (Based on Average Rates for a Standard Room)
LOCATION
PhilippinesLuzonMetro ManilaMakati
NUMBER OF ROOMS
311
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Claim Your Listing Frequently Asked Questions about City Garden Grand Hotel
Which popular attractions are close to City Garden Grand Hotel?
Nearby attractions include Century City Mall (0.2 km), Strumm's (0.3 km), and Manila PubCrawl (0.1 km).
What are some of the property amenities at City Garden Grand Hotel?
Some of the more popular amenities offered include a rooftop bar, free wifi, and a pool.
Which room amenities are available at City Garden Grand Hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at City Garden Grand Hotel?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at City Garden Grand Hotel?
Yes, free parking, a parking garage, and secured parking are available to guests.
What are some restaurants close to City Garden Grand Hotel?
Conveniently located restaurants include Cosmic Poblacion, Firefly Roofdeck Restaurant, and Hummus Elijah.
Are there opportunities to exercise at City Garden Grand Hotel?
Yes, guests have access to a pool, a fitness centre, and locker rooms available in the fitness centre during their stay.
Does City Garden Grand Hotel have airport transportation?
Yes, City Garden Grand Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at City Garden Grand Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does City Garden Grand Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at City Garden Grand Hotel?
The staff speaks multiple languages, including English and Filipino.