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City Garden Grand Hotel

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8008 Makati Ave Cor. Kalayaan Ave, Makati, Luzon 1200 Philippines
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Traveler (1593)
Room & Suite (299)
Dining (232)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.

About

#7 of 132 hotels in Makati
Location
Cleanliness
Service
Value
Travelers' Choice
City Garden GRAND Hotel in Makati City is a preferred hotel by travelers from all origins seeking comfortable luxuriant accommodations in one of Manila’s liveliest neighborhood. With our state of the art and luxurious amenities, and excellent guest service, we became one of the top hotels in Makati City. Whether for staycations, business meetings, or celebrating special moments, City Garden GRAND Hotel offers a new level of experience that suits every occasion.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Infinity pool
Fitness Center with Gym / Workout Room
Restaurant
Kids stay free
Airport transportation
Business Center with Internet Access
Valet parking
Rooftop pool
Pool with view
Fitness / spa locker rooms
Rooftop bar
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary welcome drink
Car hire
Banquet room
Meeting rooms
Spa
Couples massage
Massage
Rooftop terrace
24-hour security
Baggage storage
Concierge
Currency exchange
Newspaper
Sun loungers / beach chairs
Doorperson
First aid kit
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Desk
Housekeeping
Room service
Refrigerator
Flatscreen TV
Bidet
Bath / shower
Safe
Telephone
VIP room facilities
Wake-up service / alarm clock
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Modern
Languages Spoken
English, Filipino
2294Reviews62Q+A100Room tips
Traveler rating
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  • 124
  • 31
  • 34
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Popular mentions
Sarah K wrote a review Jul 2021
2 contributions
I really appreciate their excellent services. From the start, the front/back office personnel understood my unlimited changes of booking dates due to the Covid situation. 3 from my flights were cancelled from Frankfurt-Manila. Still they kept updating me through emails & was picked up from NAIA 3 upon arrival peacefully. Quite expensive but you'll feel safe in the special pandemic situation. The telephone operator whom I talked with everyday, LEAH & RISA were so friendly. These 2 ladies, helped me a lot of printing, all my needed documents & contacting PADLAB regarding my PCR swab Test. The housekeeping services, also the F&B services were doing a great job too, quick service & friendly. I'm a Filipino & I really appreciate the quarantine food. It's what i miss. I even didn't able to do work out during quarantine, it's because I was everyday excited to eat those served Filipino foods 😋 QUITE STRICT BUT IT'S A POLICY! Looking forward for my next stay. Thank you for the overall wonderful services.
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Date of stay: June 2021Trip type: Traveled solo
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Response from Richard Reazon, General Manager at City Garden Grand Hotel
Responded 1 week ago
Dear Ms. SarahkY6972QH, Many thanks for sharing such a generous commendation for employees who despite this Pandemic season are tirelessly committed to giving out excellent service as guests like you have so observed. Thank you for appreciating our efforts to put things in place that your review has been truly enlightening. I will share your words of wisdom and appreciation to Leah, Riza and the rest of the team. We look forward to meeting you on your next visit, to once again extend to you our City Garden GRAND Hotel's brand of hospitality. All the best! Always at your service, Angel Niebres Duty Manager
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Anton, Jr. wrote a review Jun 2021
2 contributions
Stayed in City Garden Grand Hotel for a month. But due to the current health restrictions, wasn't able to enjoy most of their amenities. Nevertheless, their deluxe room has it's own statement to make. The woody accent is first rate. I've got myself an expansive city view. Wifi is top-notch. And the best thing was the hotel staff are very polite and accommodating.
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Date of stay: May 2021Trip type: Traveled on business
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Response from Richard Reazon, General Manager at City Garden Grand Hotel
Responded 15 Jun 2021
Dear Mr. Itsantonjr, Thank you for sharing your love for the hotel and our amazing staff with this very positive review particularly pointing to the scent of our room, speed of WIFI, amazing view of the room and the hospitality of our staff. We truly appreciate your kind words and we look forward to another opportunity to be of service with you again in your future stay here in Makati. Always at your service, Angel Niebres Duty Manager
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jadame wrote a review Feb 2021
1 contribution
I've been in this hotel last November for quarantine purposes. The staff in the reception are very accommodating and helpful. My room is big and clean that is good for my quarantine stay. All my request in the housekeeping was delivered very fast. The foods in the room are all delicious. Everything is perfect. I will recommend this hotel to my friends for their great services.
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Date of stay: November 2020Trip type: Traveled solo
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Response from Richard Reazon, General Manager at City Garden Grand Hotel
Responded 8 Feb 2021
Dear Ms. jjadame041, Thank you for sharing your highly encouraging review for City Garden GRAND Hotel. We are honored that our hotel has earned your recommendation due to our accommodating staff, clean and spacious room, services of housekeeping and quality of food. Rest assured that excellent customer service during this limited and difficult times will always be extended to all our guest, including you. We hope to have another opportunity to offer you once again great service should your future travel bring you back to our city. Always at your service, Richard Reazon
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Irine wrote a review Feb 2021
1 contribution
I would like to commend John Paul and Lemuel. They were truly an amazing and friendly staffs. They made my return to the Philippines hassle and stress free... Check in was fast, packed foods were delicious and room was clean and well sanitized. Front office staffs coordinated and guided me through the quarantine process prior to my arrival and help me throughout my stay. Affordable and well worth it!!! Thank you so much!
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Date of stay: October 2020Trip type: Traveled solo
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Response from Richard Reazon, General Manager at City Garden Grand Hotel
Responded 8 Feb 2021
Dear Ms. Irine070809, Many thanks for sharing such a generous commendation for employees who despite this Pandemic season are tirelessly committed to giving out excellent service as guests like you have so observed. Thank you for appreciating our efforts to put things in place that your review has been truly enlightening. I will share your words of wisdom and appreciation to John Paul, Lemuel and the rest of the Front Office team. We look forward to meeting you on your next visit, to once again extend to you our City Garden GRAND Hotel's brand of hospitality. All the best! Always at your service, Richard Reazon
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Alejandro wrote a review Feb 2021
1 contribution
I had a super nice quarantine stay in City Garden Grand! I booked prior because I saw how beautiful the room was and I was pleasantly impressed by the staff's service and attention. For making me feel happy and comfortable during my stay, I would like to commend the housekeeping staff & front office. I enjoyed my stay and will certainly book in the future again. all the best, Alejandro Rey
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Date of stay: January 2021
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Response from Richard Reazon, General Manager at City Garden Grand Hotel
Responded 8 Feb 2021
Dear Mr. alpharoger, Thank you for sharing your love for the hotel. Likewise, to our Housekeeping & Front Office Team with this very positive review particularly pointing to the hospitality of our staff. We truly appreciate your kind words and we look forward to another opportunity of sharing love, friendly atmosphere and a 6-star top notch service with you on your next visit. Always at your service, Richard Reazon
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PRICE RANGE
US$85 - US$131 (Based on Average Rates for a Standard Room)
LOCATION
PhilippinesLuzonMetro ManilaMakati
NUMBER OF ROOMS
311
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Frequently Asked Questions about City Garden Grand Hotel
Which popular attractions are close to City Garden Grand Hotel?
Nearby attractions include Century City Mall (0.2 km), Strumm's (0.3 km), and Manila PubCrawl (0.1 km).
What are some of the property amenities at City Garden Grand Hotel?
Some of the more popular amenities offered include a rooftop bar, free wifi, and an on-site restaurant.
Which room amenities are available at City Garden Grand Hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at City Garden Grand Hotel?
Guests can enjoy a rooftop bar, an on-site restaurant, and breakfast during their stay.
Is parking available at City Garden Grand Hotel?
Yes, free parking, secured parking, and valet parking are available to guests.
What are some restaurants close to City Garden Grand Hotel?
Conveniently located restaurants include Cosmic, Hummus Elijah, and Firefly Roofdeck Restaurant.
Are there opportunities to exercise at City Garden Grand Hotel?
Yes, guests have access to a fitness centre, an infinity pool, and locker rooms available in the fitness centre during their stay.
Does City Garden Grand Hotel have an airport shuttle?
Yes, City Garden Grand Hotel offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at City Garden Grand Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does City Garden Grand Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at City Garden Grand Hotel?
The staff speaks multiple languages, including English and Filipino.