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City Garden Grand Hotel

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Traveler (839)
Room & Suite (451)
Dining (120)
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Overview
  • Excellent67%
  • Very good25%
  • Average6%
  • Poor1%
  • Terrible1%
Travelers talk about
“john paul”(63 reviews)
“spice cake”(50 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4 Star Hotel
All hotel details
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Reviews (1,488)
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321
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All reviewsjohn paulspice cakerooftop restaurantduty managercentury mallspecial thankstop floormakati skylinebreakfast buffetaccommodating staffenjoyed my stayfront officeexcellent hoteldeluxe roomhotel staffmetro manilamakati area
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1 - 5 of 1,331 reviews
Reviewed 3 days ago

Overall, the facilities and the staff are great and helpful and my stay would have been superb had it not been for a situation that developed, and then subsequent inattention by the manager on duty to even talk to me about it left me with...More

1  Thank Dean L
Reviewed 5 days ago

the hotel is a great place to stay the valentines dinner on the 33 floor was the best ever i have stayed here several times and always choose this hotel it is in a safe area and close to the night life also close to...More

Thank tomspicer67
Response from Duty M, General Manager at City Garden Grand HotelResponded 3 days ago

Dear Guest, Thank you for posting such lovely review for City Garden GRAND Hotel. I am very delighted that you chose us to be your host on several previous stays and during this year's Valentines day for a romantic dinner featured at Terrace View Deck...More

Reviewed 5 days ago

My experience was one for the books. The hotel, it's staff as well as the ambience gave me that elegant vibe. And the room, WOW! For the price we paid, we got more than what we paid for. Kudos goes to Ms. Angel Niebres for...More

Review collected in partnership with this hotel
Thank saroi37
Response from Duty M, General Manager at City Garden Grand HotelResponded 4 days ago

Dear Guest, Thank you for sharing your topnotch review for City Garden GRAND Hotel following your recent 5- star stay experience. We are delighted to learn that our services and facilities did not disappoint. I have passed along your sweet commendation to Angel. Rest assured...More

Reviewed 6 days ago via mobile

Enjoyed staying here for the night, staff were attentive and friendly, rooms were very clean and spacious. Location was very accessible/ walking distances to shops. Will definitely be returning to this hotel.More

Thank serenalisa57
Response from Duty M, General Manager at City Garden Grand HotelResponded 4 days ago

Dear Guest, Thank you for sharing your five star rating for City Garden GRAND Hotel following your recent stay. We are very pleased to learn that your holiday was a GRAND one that we expect for all our cherished guests. We look forward to your...More

Reviewed 1 week ago via mobile

I always enjoy staying in this hotel. The location is accessible to malls and restaurants. The service is excellent and the staffs are very friendly. Especially the supervisor Angel . She always assist me in everything I need in the hotel. Very professional and always...More

Thank Ali A
Response from Duty M, General Manager at City Garden Grand HotelResponded 3 days ago

Dear Guest, Thank you for such heartwarming review for City Garden GRAND Hotel that certainly brings positive vibe to the whole team. It is our joy to receive your compliments about our hotel's location, excellent service and for being considered as the best hotel in...More

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About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Spa
Fitness Center with Gym / Workout Room
Hotel Amenities
Room Service
Free Parking
Airport Transportation
Dry Cleaning
Meeting Rooms
Business Center with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Bar/Lounge
Spa
Hot Tub
Fitness Center with Gym / Workout Room
Outdoor pool
Details
Price range
US$83 - US$126 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Spa Hotel in Makati
#8 Luxury Hotel in Makati
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$83 - US$126 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Spa Hotel in Makati
#8 Luxury Hotel in Makati
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
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Traveler (839)
Room & Suite (451)
Dining (120)
Pool & Beach (88)
Amenities (61)
Business Center & Event Rooms (9)
Family and Play Areas (3)
Questions & Answers
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Cindytky
March 28, 2018|
Answer
Response from Curtis D | Reviewed this property |
It can
1
Vote
alacs2016
February 20, 2018|
Answer
Response from mgplume | Reviewed this property |
There is no salon in the hotel and did not see any in the neighbor hood. But Makati is a very dynamic area and i am sure it may be found very close to the hotel. Enjoy your stay.
1
Vote
Google Translation
Alison T
January 4, 2018|
AnswerShow all 8 answers
Response from Roberto G | Reviewed this property |
If your flight is at 9:00am you should be at the airport NO LATER than 7:30am ! To play it safe with the early morning traffic, leave the City Garden Grand NO LATER than 6:45am ! City Garden Grand could arrange an airport... More
1
Vote
Room Tips
"the deluxe king is a good deal get it with the tub and the shower for the full walk in glass enclosed"
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"Grand Suite (City View)"
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"best view, pool is perfect,"
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"Certainly not room 1017 !"
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