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Overall, the facilities and the staff are great and helpful and my stay would have been superb had it not been for a situation that developed, and then subsequent inattention by the manager on duty to even talk to me about it left me with...More
the hotel is a great place to stay the valentines dinner on the 33 floor was the best ever
i have stayed here several times and always choose this hotel it is in a safe area and close to the night life also close to...More
Thank tomspicer67
Response from Duty M, General Manager at City Garden Grand HotelResponded 3 days ago
Dear Guest,
Thank you for posting such lovely review for City Garden GRAND Hotel. I am very delighted that you chose us to be your host on several previous stays and during this year's Valentines day for a romantic dinner featured at Terrace View Deck...More
My experience was one for the books. The hotel, it's staff as well as the ambience gave me that elegant vibe. And the room, WOW! For the price we paid, we got more than what we paid for. Kudos goes to Ms. Angel Niebres for...More
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Thank saroi37
Response from Duty M, General Manager at City Garden Grand HotelResponded 4 days ago
Dear Guest,
Thank you for sharing your topnotch review for City Garden GRAND Hotel following your recent 5- star stay experience. We are delighted to learn that our services and facilities did not disappoint. I have passed along your sweet commendation to Angel. Rest assured...More
Enjoyed staying here for the night, staff were attentive and friendly, rooms were very clean and spacious. Location was very accessible/ walking distances to shops. Will definitely be returning to this hotel.More
Thank serenalisa57
Response from Duty M, General Manager at City Garden Grand HotelResponded 4 days ago
Dear Guest,
Thank you for sharing your five star rating for City Garden GRAND Hotel following your recent stay. We are very pleased to learn that your holiday was a GRAND one that we expect for all our cherished guests. We look forward to your...More
I always enjoy staying in this hotel. The location is accessible to malls and restaurants. The service is excellent and the staffs are very friendly. Especially the supervisor Angel . She always assist me in everything I need in the hotel. Very professional and always...More
Thank Ali A
Response from Duty M, General Manager at City Garden Grand HotelResponded 3 days ago
Dear Guest,
Thank you for such heartwarming review for City Garden GRAND Hotel that certainly brings positive vibe to the whole team. It is our joy to receive your compliments about our hotel's location, excellent service and for being considered as the best hotel in...More
There is no salon in the hotel and did not see any in the neighbor hood. But Makati is a very dynamic area and i am sure it may be found very close to the hotel. Enjoy your stay.
Response from Roberto G | Reviewed this property |
If your flight is at 9:00am you should be at the airport NO LATER than 7:30am ! To play it safe with the early morning traffic, leave the City Garden Grand NO LATER than 6:45am !
City Garden Grand could arrange an airport... More
If your flight is at 9:00am you should be at the airport NO LATER than 7:30am ! To play it safe with the early morning traffic, leave the City Garden Grand NO LATER than 6:45am !
City Garden Grand could arrange an airport pick-up/drop-off for you, which may be slightly more than a cab/taxi BUT you won't have to worry about directions.
