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City Garden Grand Hotel

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City Garden Grand Hotel
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804 Reviews from our TripAdvisor Community

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Showing 710: English reviews
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Tokyo, Japan
Reviewed 2 days ago NEW

The lodging equipment is fine, the foods (restaurant and room service) are wonderful. I enjoyed good service during my numerous stay at this hotel since last summer. As to its conference room for business meetings, the staff team did very good job for arranging my conference as a whole, however, a part of their instruments did not work correctly (suddenly...

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Helpful?
Thank skywave1579
MirroReperuga, General Manager at City Garden Grand Hotel, responded to this review

Dear Guest, Thank you for sharing this genuine review highlighting our central strength which is service that also explains your free handed recommendation off our hotel to others and at the same time giving us an idea where we should undertake improvements. I deeply regret that your meeting was adversely affected by the sudden audio equipment outage. Rest assured i...

Saint Louis, Missouri
Reviewed 4 days ago NEWvia mobile

While the hotel was nice and a cut above the average it's the service that sets this place apart! Especially impressed with breakfast staff John & Reggie. Really made us feel welcome and we're super-friendly. We will definitely consider staying here again.

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Helpful?
Thank Saipanmike
MirroReperuga, General Manager at City Garden Grand Hotel, responded to this review

Dear Guest, Your feedback is much appreciated and on behalf of the entire team, i would like to thank you for staying with us and for recognizing the impressive service of John and Reggie of Spice Cafe as well as the rest of the team. We look forward to welcoming you back soon. Warmest regards, Mirro Reperuga General Manager

Reviewed 4 days ago NEWvia mobile

Good ambiance of the hotel the room was very clean. Can view the city in the view deck with swimming pool and bar. Food is great specially breakfast it's a buffet. Staff is very attentive, excellent service.Thank you😄 had a photo with them during my stay.

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Helpful?
Thank Tes A
MirroReperuga, General Manager at City Garden Grand Hotel, responded to this review

Dear Guest, Thank you very much for this superb review for City Garden GRAND Hotel highlighting the good ambiance our room evokes, breakfast buffet at Spice Cafe that many of our guests rave about and our staff hospitality and excellent service which is indeed our greatest treasure. Cheers to more of your future visits. Warmest regards, Mirro Reperuga General Manager

Schiedam, The Netherlands
Reviewed 5 days ago NEWvia mobile

The thriller they call manilla for us has been a blast. We wanted Some comfort before our 16 hour flight back. This hotel gives you exactly that. Amazing rooftop pool with great sun set and view over manilla. Breakfast is more then you can ever hope for. Big room with a great shower. Untill the next time 😃

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Helpful?
Thank Sander V
MirroReperuga, General Manager at City Garden Grand Hotel, responded to this review

Dear Guest, Indeed it looks like you had a blast! Thank you for this fun and encouraging review owing to great experience amidst limited time. It is good to know we made you comfortable and our breakfast buffet did not disappoint. Looking forward to more of your future visits. Warmest regards, Mirro Reperuga General Manager

Reviewed 5 days ago NEW

We were spending 3 weeks in the Philippines for a medial mission and City Garden Grand ended up being our home base when we arrived and came back before heading back to the stated. Friendliest staff ( esp Luis!! he made our stay extra special ), comfy room, great city view, and breakfast buffet! Would highly recommend this hotel to...

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Helpful?
Thank Michelle M
MirroReperuga, General Manager at City Garden Grand Hotel, responded to this review

Dear Guest, Thank you for making City Garden GRAND Hotel your abode in the course of your medical mission and for making us your home away from home. Your upbeat review on our room, breakfast buffet and commendation for Luis for making your stay unique is much appreciated. Looking forward to your return stay with us in the near future....

Reviewed 5 days ago NEW

Hotel is located in Makati. Big traffic all the time. But the location is good, because outside the hotel is plenty of restaurants and shops, even Mcdonald is there :) 30 mins ride on a taxi to domestic airport. Hotel itself is very nice, staff are very helpful. Our room was in 29th floor next to elevator, when we saw...

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Helpful?
Thank Vaida J
MirroReperuga, General Manager at City Garden Grand Hotel, responded to this review

Dear Guest, Thank you for sharing this great feedback. It is gratifying to note that your stay was made comfortable especially that you were given a room with very minimal disturbance from external noise particular from elevator chime which we deliberately toned down to give our guest comfort and good sleep they deserve. Thank you too for recognizing our central...

Seattle, Washington
Reviewed 6 days ago NEW

If you are looking for a nice room w/ warm and friendly staff, this is it....we truly enjoyed our stay. this was a place recommended to us and we are glad we stayed......and the breakfast menu was all you can ask for w/ lot's of varieties. ....BJ and Mark the manager, my compliment to you and your staff.... overall, I...

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Helpful?
Thank rolandteodoro
MirroReperuga, General Manager at City Garden Grand Hotel, responded to this review

Dear Guest, Many thanks for posting this lovely review for City Garden GRAND Hotel. I am very much in gratuity for your kind words for our services and facilities and compliment in favor of Mark and Veejay two of our gem in the organization for their excellent service. Looking forward to your next visit very soon. Warmest regards, Mirro Reperuga...

Seddon
Reviewed 1 week ago

A very nice hotel in a convenient location. The breakfast buffet was great and the young waiter John was very helpful and friendly. The rooftop pool is lovely and the rooftop area has a very relaxing atmosphere.

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1Thank Glenn M
MirroReperuga, General Manager at City Garden Grand Hotel, responded to this review

Dear Guest, Thank you for dropping in a very nice review for City Garden GRAND Hotel. I am pleased that you took note of our central location, great breakfast buffet, relaxing facilities at the rooftop and friendly service of John in Spice Cafe that along with other nice things our hotel has to offer will be enough for you to...

Grass Valley, California
Reviewed 1 week ago

Our red eye got in about 2:00 am from Palau and someone was there to help with the luggage and check in. But right away, when I put my bag down, I noticed that I had grabbed the wrong suitcase off of the United Bag Carrier at the Manila airport. Right away my wife got the manager on duty, Mark...

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Helpful?
Thank David L
MirroReperuga, General Manager at City Garden Grand Hotel, responded to this review

Dear Guest, Cheers to such generous review for City Garden GRAND Hotel and openhanded remarks in favor of one of our Duty Managers Mark De Guzman. I am very pleased to learn that Mark was able to help you retrieve your luggage (which I am sure is appreciated by the other party who owns the suitcase you inadvertently picked) making...

Reviewed 1 week ago via mobile

Id like to commend Mr. Drei (Front Office Officer) for an excellent service he provides in every visit we make. What I love most is he is very attentive and keen to detail. He knows how to value their guest and to give an exceptional service. Great job and pls keep it up. I hope the management can see it...

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Helpful?
Thank tinkerbel18
MirroReperuga, General Manager at City Garden Grand Hotel, responded to this review

Dear Guest, Many thanks for your "thumbs up" review and kind words in favor of our Guest Services Specialist Drei for his attentiveness and excellent service you well deserve. I have personally shared your commendation to Drei and I was very happy to see his genuine appreciation. Looking forward to your next visit in the near future. Warmest regards, Mirro...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about City Garden Grand Hotel

Address: 8008 Makati Ave. cor. Kalayaan Ave., Makati, Luzon 1200, Philippines
Location: Philippines > Luzon > Metro Manila > Makati
Price Range: ₱2,861 - ₱5,873 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — City Garden Grand Hotel 4*
Number of rooms: 311
Reservation Options:
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Hotel Style:
#8 Spa Hotel in Makati
#8 Luxury Hotel in Makati
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Questions & Answers

Here's what travelers have asked, with answers from City Garden Grand Hotel staff and other travelers.
33 questions
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Questions? Get answers from City Garden Grand Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“high floor room. don't worry if it's next to elevator, because in a room can't hear a sound of their electric elevators :)”
 of 5 bubbles 381vaidaj, 5 days ago | Read review
“The room we had had a great view and clost to the pool.”
 of 5 bubbles 688DavidL, 1 week ago | Read review
“higher floors with city views gives great view of makati and bel-air”
 of 5 bubbles 811kumard, 2 weeks ago | Read review
“excellent service”
 of 5 bubbles anyatot, 3 weeks ago | Read review
“Choose a high floor room if possible.”
  • Bath tub
  • Bathroom
  • Pool deck view
  • Deluxe Room
 of 5 bubbles MarkChristianCruz, 4 weeks ago | Read review
5 of 5