Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Quiet
Mid-range
Languages Spoken
English, Filipino
Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Pool
Free breakfast
Kids stay free
Airport transportation
Business Center with Internet Access
Secured parking
Wifi
Pool / beach towels
Outdoor pool
Coffee shop
Restaurant
Breakfast available
Complimentary Instant Coffee
Car hire
Taxi service
Meeting rooms
Spa
24-hour security
Baggage storage
Concierge
Non-smoking hotel
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
Ironing service
Room features
Air conditioning
Room service
Safe
Kitchenette
Microwave
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Location
148 Valero Street Salcedo Village, Makati, Luzon 1227 Philippines
Citadines Salcedo Makati
674 reviews
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travelers to find restaurants and things to do within walking distance.
The apartments are spacious and their kitchen allows you to prepare something to eat that is easy to cook. The bathroom is good. The best thing is that it is well located if you are interested in being in Makati. The service is good and I really liked the role of the concierges when you order a taxi and they ask the driver for the information and write it down. Also when you get out of the vehicle they make sure you don't leave anything behind. The pool is weak but the exercise room has good machines.
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Date of stay: April 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
All my days and nights spent in Citadines Salcedo Makati were great due to its good location, clean rooms, and, most especially, the very accommodating staff. My whole stay in the hotel was extremely great due to the amazing staff like HK Supervisor Pol, Abby from guest service, housekeeping staff, etc. All of the employees were able to provide high-quality service, which made it an excellent place to stay.
HK Supervisor Pol was very responsive to our concerns, and I can attest to how he became responsive and hands-on in ensuring that we had a great stay. He never fails to check if we have any concerns or if there is something that we need. Sir Pol, thank you for always having a helping hand if we need something. You are a great asset to the hotel. Also, Abby from guest service exhibited an approachable and friendly aura whenever I saw her. Thank you Abby, for making our day great. Then, the security guards and staff in the reception were also very friendly and helpful. I remember one staff member there who helped us with our orders online because we pinned the wrong location. He volunteered to talk to the delivery rider and give the correct directions because he sensed that we were unfamiliar with the places. Thank you, I really do appreciate the gesture. Lastly, the Housekeeping staff were responsible for ensuring that our rooms were clean every time we returned to the hotel. It was a great feeling to be back at the hotel after a tiring training due to having a clean and tidy room. Thank you so much to all our room attendants for making us comfortable. Indeed, I am thankful for the exceptional service rendered by all the hardworking staff of the hotel. I highly recommend Citadines Salcedo Makati to anyone visiting Makati.
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Date of stay: October 2022
Value
Location
Service
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from , Owner at Citadines Salcedo Makati
Responded Nov 8, 2022
Hello 11precyc! Your warm comments will serve as an inspiration among our team members most especially for Pol and Abby. While we strive to provide excellent customer service, we are delighted to know that we managed to exceed your expectations. Thank you and we look forward to see you again at Citadines Salcedo Makati!
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Our second stay at Citadines Salcedo Makati reaffirmed its status as an exceptional experience. The heart of this hotel undeniably lies in its incredible staff, whose warm hospitality consistently beckons us back.
From the vigilant security and concierge team to the reception staff, every encounter was graced with welcoming smiles that set the tone for our entire stay. Their efficiency and eagerness to assist made the check-in process seamless. The housekeeping team, maintaining the rooms impeccably as always, provided a clean and comfortable environment that reflected the overall standards of excellence.The breakfast deserves a special mention for its delightful variety and friendly staff. The good selection added to the overall positive experience.
In essence, Citadines Salcedo Makati's entire team crafts an atmosphere transcending the typical hotel stay. It truly feels like a home away from home, where each staff member plays a vital role in not just making guests feel welcome but genuinely cared for. Kudos to this remarkable team for consistently surpassing our expectations.
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Date of stay: October 2023Trip type: Traveled as a couple
Room Tip:Very good location
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Izza Cabantog, Guest Services / Front Office at Citadines Salcedo Makati
Responded Dec 1, 2023
Hi, johnsamia! Our hearts are full! Thank you for your appreciation and we are delighted to know that you enjoyed your stay. We will be waiting for your return here at your home away from home. Cheers!
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Well managed Ascott group property. Not luxe, but clean and comfortable.
The location is great, very convenient - small convenience store and lots of fast food and quick service type restaurants on the same street. The hotel and area is also safe.
I loved that they had a water cooler in the room, which you can refill your own bottle with. Out with all those little plastic bottles..!
Breakfast is included in the stay, served at the small cafe annexed. It was very crowded each morning as the hotel was pretty full. Be prepared to share tables. If you don't want the full breakfasts offered on the menu, feel free to just ask them for something simple like toast and coffee.
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Date of stay: December 2019
Value
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from CitadinesSalcedo, Front Office Manager at Citadines Salcedo Makati
Responded Jan 29, 2020
Dear Beverly, Thank you for writing and sharing your stay experience. We are very happy to know that you loved our simple step towards a greener future through the elimination of single use plastic bottles. We are looking forward to welcome you back home at Citadines! Have a great day!
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This is my first time in Citadines Hotel Makati, When i took my first step inside my room i was so amazed, what i saw is beyond my expecations. The room is so elegant, neat and clean and smell so good. My room also have complete facilities such as kitchen tools and appliances to heat and and cook my food. I can even sleep inside the comfort room dew of the cleanliness of it. The internet is outstanding the view is breathtaking the food is always on time, the staff are so accomodating specially Sir Pol who's checking me regularly, The service is excellent. Inside of 10 days of quarantine i was never get bored inside my room. I highly recommend this Hotel to my Family and Friends .Overall i enjoy so much here in Citadine👍⭐⭐⭐⭐⭐
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Date of stay: July 2021Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Rona Tomas, Guest Services / Front Office at Citadines Salcedo Makati
Responded Jul 6, 2021
Hello reymundot8! We are very happy to read your comments following your stay with us! Thank you for the rating of perfect 5 and for choosing Citadines Salcedo Makati!
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My partner and I stayed for two nights in December and then later in the month for NYE. Could not recommend highly enough! On both visits the rooms were of excellent size / quality and more importantly the customer service was faultless. The team that look after you from the moment you arrive are absolute professionals and do an amazing job. I was suffering from an injury during my visits, and the staff accommodated every request and were terrific. Will stay again next time I’m back in Manila
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Date of stay: January 2024Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Guest Service Team, Guest Services / Front Office at Citadines Salcedo Makati
Responded Jan 20, 2024
Dear TrippyMcTripper, Thank you for the wonderful review! It is truly heartwarming to see how our team's service delivery gets noticed by our beloved guests. Such words go a long way for us. We can't stress enough how grateful we are for your appreciation. Indeed, we are looking forward to seeing you again here. Stay safe and safe travels! Cheers! Guest Service Team
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Stayed just 2 nights. Reservation staff knew that I was an ASR member. We are not on quarantine, which means we can move in and out of the premises. BUT , the hotel is on the quiet side of Makati , so theres no Glorietta or Greenbelt in sight. The hotel lobby was small , paling in comparison to Citadines Bay City and Millennium Ortigas which has exquisitely decorated facilities as well. The 2 bedroom unit has functional amenities, but air conditioning temperature seems to vary by itself. TV doesn’t seem to have relevant HD channels. There is complimentary water coupled with dispenser. Would have been better if there was a pitcher to make or store my drinks in the fridge. Wifi was just ok. Breakfast by Antipodean was not exciting. Providing complimentary coffee refills would have been cool . Lastly, staff service particularly the ground level , the security, bell staff are more than willing to serve. Front desk staff was ok at first , but when I asked about Salcedo Saturday market nobody told me that it closes by 2 pm. What a mess Im in, ending up being rushed into everything
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Date of stay: February 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from , Owner at Citadines Salcedo Makati
Responded Mar 11, 2022
Dear doctorfoxtrot, we are saddened to know that we were not able to meet your expectations following your most recent stay with us. We take the delivery of exceptional guest experience very seriously and will continue to improve on the following areas stated. We look forward to make it up to you on your next visit. Cheers and stay safe always!
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Definitely a home away from home. One of the best hotels I’ve stayed that i could say the standard may be more than of a 5-star hotel. From the ambience, cleanliness, and most of all the very accommodating staff such as sir Pol who 200% ensures guests are having a good stay and ready to lend a hand for any kind of assistance. Rooms are more of a condo type with complete high-end appliances from tv, refrigerator, iron, microwave, etc. and you may freely cook as they also have a kitchen with stove and complete kitchenwares which i was very surprised to have in a hotel. In this place you can’t say that you can’t have it all because this place has everything you’ll ever need for a very pleasant stay. Will definitely stay here again in the future when in Manila and looking forward as well to check on other hotels owned by Citadines.
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Date of stay: July 2021Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from , Owner at Citadines Salcedo Makati
Responded Jul 17, 2021
Hello IanElardo! Thank you so much for the 5 stars review for Citadines Salcedo Makati! It is our pride to serve you in the most excellent way we can and we appreciate the recognition you have given us. Your kind words were shared with Pol and other team members as inspiration for us to serve all our guests with utmost importance. Be safe always and we hope to see you around!
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Room and services were superb! I was a bit anxious since I will be staying for a long time for my quarantine prior going abroad for work. But I was greeted with a very welcoming room, special thanks to Ms. Chanel (I think this is how her name is spelled when we spoke and she was from the frontdesk/reception) and to the staff who did very nice with the arrangements. Needless to say all the frontdesk personnel were very professional and accommodating too as I get to call them once in awhile. I did not anticipate anything when it came to food preparation,this is in reference with the previous hotels I stayed before for quarantine purposes, but they managed to exceed my expectations even then. All the staff are lively and accommodating as they attend to your needs accordingly. This place just gives off the vibe of another home away from your own. Another thanks to Ms. Rita (I think she's in the security department) even though I mistakenly ordered food in the middle of the night around 1am, instead of having it delivered by noon time, she still delivered it by my door in an indulgent manner. I'm a well-tended guest here, if I may say.
I'm nearly a month here and soon be checking out in a couple of days, but let me express my gratitude as early as now for a very worthwhile stay! I never knew my quarantine days would be this rewarding! Highly recommended 10/10
And yes, they do contactless check-in and provides detailed guidelines and information in your room which is a big plus for me. Kudos!
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Date of stay: May 2021Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Rona Tomas, Guest Services / Front Office at Citadines Salcedo Makati
Responded Jun 26, 2021
Hi Yowgacs! Thank you for the wonderful review! Your 5 stars rating for Citadines Salcedo Makati warms our heart. Despite our current pandemic challenge, your appreciation meant a lot for our team members. We have shared your comments for Chanel, Rita and other team members of our property. Your safety, is our priority and we are delighted to have served you the most excellent way we can. A huge thanks and we wish you good health and stay safe always!
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Hotel is centrally located in the Makati area within walking distance of the Greenbelt and Glorietta malls and the weekend markets of Salcedo and Legazpi Streets. Also easy to take GRAB to BCG in Taguig, MOA and casinos in Pasay and the NAIA airport. Very practical and cheaper alternative to a 4-star hotel in the main Ayala center. The de luxe suite is big enough for two and has a kitchen area and living room. Also very clean and well-maintained. Service is exemplary where staff is always ready with a greeting and a smile to make your day. Front desk, housekeeping, luggage assistance, security staff were always ready to help at the drop of a hat. (Kudos to Ricky for helping us during checkout) There's one restaurant at the ground floor that serves complimentary breakfast. Portions were small but food was varied and tasty. (If you order the Nasi Goreng the sambal is extra spicy but great tasting). During peak breakfast hours, service tended to slow down a bit. Banks, restaurants and convenience stores abound within a short radius. Will definitely stay again.
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Date of stay: November 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from , Owner at Citadines Salcedo Makati
Responded Nov 29, 2022
Hi SimpleRedRock! We wish to thank you for the detailed review you have for Citadines Salcedo Makati. We look forward to welcome you home and provide excellent customer service. Stay safe and happy holidays!
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There are more places to choose from in the Makati area.
PRICE RANGE
₱5,892 - ₱6,701 (Based on Average Rates for a Standard Room)
LOCATION
PhilippinesLuzonMetro ManilaMakati
NUMBER OF ROOMS
215
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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