For almost a month of staying in Citadines Salcedo Makati. I definitely enjoyed the quality of service they offer. Most especially to the Housekeeping Department who are very hardworking and well dedicated to their job, to Sir Pol, Edward, Jonel and Ramon who really made our stay more comfortable as they ensure that our room are very clean and neat. Also, they make sure that the toiletries has been replenished, and all of our request has been completed. To Sir Pol who is very accomodating and open for help, he always ensure that the room is well maintained and checked us if we need something else, a big thanks to you Sir Pol! Your service to the guests is great! Also, Abby in guest service, Sir Joven and other guards who are so friendly and approachable, I truly appreciate that everytime we passed by the lobby they know our names and made sure that we are good everytime we left and safe as we back at the hotel. This is highly recommended hotel to stay in Makati. Thank you to all hardworking staffs.…
Excellent facilities, super clean, great helpfull staff. Leroy in the gym gives great advice on proper techniques for using the well equipped Gym equipment. Lovely pool and spa, great location. Restraunt next door with great food.
I am truly impressed with how we were accommodated. Its my second week here and I truly could stay Citadines is one of a kind. I would like to commend Sir Pol for the warm welcome. Everything seems so perfect in the room. Everything is all in its place with great cleanliness. Much gratitude to you for putting so much effort into looking after us. Also to Sir Ronald and Sir Edward for keeping our room neat and clean. Thank you for your dedication to cleaning and maintaining our room. You may think that no one notices your hard work, but we do – each and every day. The cleanliness and efficiency of the room is a joy for all of us. Keep up the great work! All the staffs are very friendly and even the guards appreciates your presence. Citadines Salcedo is highly recommended because of these persons. Salute!…
We checked in on this property to attend a campaign rally. Although the property was fully booked we had an enjoyable stay thanks to the excellent service of the stay. Housekeeping Pol Espino and the front office people who checked us in and out. We were with our toddler and they even gave us coloring books for my LO to keep himself entertained. Thank you Rona of Frontdesk.
The hotel is great and the staff were very courteous and accomodating especially Sir Paul, Ronald and Ruth ,they maintain cleanliness and the service is great...I'd love to return for staycation and business.
Awesome incisive breakfast courtesy of Antipodean. Excellent and friendly staff. Room was clean and very comfortable. Pool, jacuzzi and fitness room were all excellent. My husband and I couldn’t ask for more. We’re certainly coming back. Citadines will be our go to stay whenever we come to the Philippines from the states. highly Recommended!
Front office did a great job on welcoming me staff were accommodating and services is one of the best i had, would commend sir Aries for his great assistance made my stay remarkable. He was able to assist me way beyond his duties and he will be a great asset to the front office team. Although there were construction noise were minimal
We booked for 10 days stay at the hotel. The moment we arrived we were welcome by the friendly staff at the reception. All is well until we step into the elevator to go to our room in the 26th floor 1. Elevator and floor corridor are not air conditioned.... Manila's tropical heat is no joke but hotel cost cutting on electricity during covid hard time.., ok reasonable. I have no problem with that. However faulty air conditioning in the checked in room ..that...I have big problem to accept. I insisted we moved to another room which was duly complied. We upgraded ourselves to a one bedroom deluxe room which is very nice and spacious. Original room was way too small. Anyway all is good for now... 2. Ordered avocado on toast for breakfast. After 3 refilled coffee and 50 minutes later avocado on toast was nowhere to be seen. Bummer. 3. Went out for dinner with husband and friends. Came back to hotel and hubby was stopped and asked to check in the guest ( ME!!!). Since husband is western and I'm Asian ..so I must be the prostitute he picked up from the street. Typical profiling in Philippines. Worst experience ever . Did hell break lose... sure it did...I can never forgive them for insulting me. Hey I'm 59 years old.. too old to take this kind of s***.... talking my lawyer on the best action to take. 4. Today 21st of May is my day 2nd day at this hotel. Will continue to share my experience here 5. Will I recommend this hotel ....right now.. NO. However.My opinion might change..which I doubt....we will see..…
Spotlessly clean, great amenities , a good breakfast with various choices and many restaurants, cafes and a 7-Eleven within walking distance. But the best of all were the staff. They were very attentive and efficient and they always made the extra mile to make my stay as pleasant as possible. They made me feel welcome and at home and they were absolutely amazing. Thank you all for a wonderful stay!
Excellent service. Perfect location . Value for money. If you ate looking for a nice place to stay at the heart of Makati Business District, Citadines Salcedo is the place to be. Front office staff are super nice. Shoutout to the guard on duty at the parking area Moises for being bubbly.