Hotel Durban

4875 Durban Street Poblacion, Makati, Luzon 1210 Philippines
Traveler (218)
Room & Suite (126)
Dining (27)

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About

4.0
#33 of 124 hotels in Makati
4.3 of 5 bubbles
Location
4.4 of 5 bubbles
Cleanliness
4.2 of 5 bubbles
Service
4.4 of 5 bubbles
Value
Hotel Durban is located in the up-and-coming Poblacion neighborhood of Makati. Surrounded by hip restaurants and casual bars, the hotel is a small oasis in the heart of the city. Our spare and modern aesthetic underscores the superior comfort, exacting cleanliness, and undeniable value for which we have been known since our founding in 1975. Our guest rooms showcase art by local and international artists while offering all the conveniences expected in a modern hotel. Complimentary high-speed wifi is standard throughout. Farfalla, the hotel’s restaurant, specializes in handcrafted and authentic Italian cuisine overseen by an Italian chef. Pasta and pizza are made fresh daily in addition to an international breakfast selection.
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Property amenities
Free High Speed Internet (WiFi)
Wifi
Bar / lounge
Airport transportation
24-hour security
Baggage storage
24-hour check-in
24-hour front desk
Coffee shop
Restaurant
Breakfast available
Breakfast in the room
Car hire
Taxi service
Concierge
Non-smoking hotel
Doorperson
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Room features
Air conditioning
Housekeeping
Room service
Safe
Telephone
Refrigerator
Flatscreen TV
Bath / shower
Wake-up service / alarm clock
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Room types
Non-smoking rooms
Good to know
HOTEL CLASS
3.0 of 5 stars
HOTEL STYLE
Centrally Located
Modern
Languages Spoken
English, Filipino
513Reviews22Q+A100Room tips
Traveler rating
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Detailed Reviews
Level 30K wrote a review Feb 2024
Seattle, Washington607 contributions81 helpful votes
+1
4.0 of 5 bubbles
Hotel Durban is in the heart of Poblacion area in Makati in a side street near all bars , clubs and reastaurants.

Standard rooms are basic with adequate size and basic amenities , bed is comfortable , air on is working well , safe is big enough for laptops and all your valuables , there’s a fridge and the TV has a surprising choice of international and local channels (all with good definition , this is not always the case in other more expensive hotels in this area).

Some other traveler commented that WiFi wasn’t stable but we never experienced any issue during our 2 days stay.

Most rooms are windowless , this is an advantage as you can’t hear anything from Poblacion’s busy street life, on the other side the room does are thin so if there are noisy people on the corridors you can notice them easily (also because otherwise the ambient is really peaceful).

Bathroom is ok with basic amenities (a dispenser for shampoo and one for shower gel) , but has small shower cabins with doors opening inwards which make it difficult for normal people to close the door once inside , so we had to shower with open shower cabin which is ok.

All the staff from reception , housekeeping, up to hotel manager is very nice , helpful , and always in a good mood.

Just as a recap , hotel is nice , absolutely clean , no frill but with all important amenities and services.

Definitely the best budget option in this area!
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Date of stay: February 2024Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
slang324 wrote a review Sep 2006
Pennsylvania80 contributions127 helpful votes
+1
3.0 of 5 bubbles
DSI is a nice affordable place to stay in the upscale Makati city. I stayed there for about a week in late Nov. 05.

It’s about a block away from Makati BLVD and Ayala Ave. A very nice area with plenty of small and expensive hotels.

My stay at this hotel was worth the $16US a day that it cost. The rates may not be that cheap now so you should contact them for their current rates.

This area has an active nightlife with plenty of things to do. There are a few bars within a block and plenty of Western food franchises, internet cafes and the like.

The “Harley” bar…the Handlebar cafe (?) is a few blocks away

There are plenty of cabs in this area as there are many tourists that don’t know their way around the rail system yet and are not daring enough to take a Jeepny ride.

There are no elevators at this hotel but access from the street is very close. Its’ lobby is situated on the second floor of the building and has a total of just 4 floors.

There is an internet café in the first floor that stays open very late. I’m thinking it might be open 24 hours but do remember that there was a time that they closed.

The computers and connections were acceptable but other cafés not far away were better and cheaper.

The room had the following features:

* Color TV with cable and many interesting channels. There were a few Japanese channels as well as the major western and Philippine stations.

* A mini fridge. There is no where to cook but the fridge was handy to have.

* Telephone. This is not in all “budget” hotels in the area.

* Air conditioning, although it was not as powerful as those in the US. If you were to crank the AC in the US to full power in just a few minutes you would likely be chilly whereas this would take a while to get the room cool.

* Western style toilet and attractive bath. The shower even has a hot water heater for those of us not accustomed to the shock of cool water showers.

* Reasonably comfortable bed but with just sheets. There was no box spring but an acceptable mattress and it wasn’t sitting on the floor. There was some kind of wooden platform to give it a little height.

* Basic Philippines style chair with a wooden wardrobe.

The hotel itself didn’t seem all that interesting compared to the other local sights and I didn’t wander around inside much.

There are unarmed “guards” that are in the lobby and street level and all of the staff were very pleasant.

The guests seemed to range from younger men looking to chase the Filipino women to older westerners that liked to be in the city to Filipinos from outside the area visiting.

There were Coke and candy machines in the lobby but no food or places to cook. McDonalds is at the end of the block and Shakey’s Pizza directly across the street.

Overall, a good value for someone wanting to be in the city without spending a lot.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sammypla wrote a review May 2012
Brussels, Belgium313 contributions438 helpful votes
4.0 of 5 bubbles
Going from NAIA airport by taxi will take you around 15 min by taxi (his meter was giving 976 pesos but you should not pay more than 300, what I did!). It's very well situated in makati, just a half minute away from the hot nightlife!
Clean rooms with all amenities, I can't remember the room number I stayed in but just paid 1350 pesos for economy room which was very clean for me! Just one negative point ... There was a small window to the corridor which did not have curtains so it was not very sark in the room...
Very friendly staff, noon smoking rooms, but area with bench in front of hotel! Anyway worth staying!!!
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Date of stay: April 2012
4.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Tkt2travel wrote a review Oct 2011
Los Angeles, California50 contributions44 helpful votes
5.0 of 5 bubbles
The good: Great hotel, loved staying here...Rooms were cleaned every day..Never had a problem leaving things in the room..Everything i had was in its place..I felt safe in the room..The staff at the front desk was very helpful and professional..I wasnt really sure about which room size to get so to be safe i got a premium room, only 36usd.i was pleased with the room size..Outside there were several 24 hour internet cafes, lots of places to eat which were open 24hrs: Shakeys, jollibees, mcdonalds, KFC..Lots of local filipino fast food restaurants also...a block away was a 24hr 7-11, and across the street another 24hr 7-11 for water and little essentials..Taxis passed in front of the hotel 24hrs a day, so no problem in finding one. Price to Glorietta mall and Greenbelt was under 100pesos, for americans thats about 2 dollars..Price to Mall of Asia, largest mall there is about 200pesos or about 4 dollars...Nice hotel for a family, and easy access to places..Making reservations online is simple. www.hoteldurban.net..i made the mistake of going to durbaninn.com. The hotel will get back to you and let u know if rooms are available, and response is usually within 24hrs. I forgot to mention CASH ONLY, they do not take credit cards so be sure to put money aside for the room, ask them what the total will be when u check in. Hot showers in the room was a plus also...Aircon was great also

The bad: Taxi drivers from the airport have no idea where this hotel is located so make sure u have a map printed out from google...No in room safe, which would of been nice...No elevator, so if you are on the 4th floor get ready to do some walking ;)..When u make reservations ask to get a room closer to the ground level if possible..

The ugly: The hotel is located in the middle of the red light district. If your single and you plan on mongering, then city garden hotel is 50 steps to the right, oxford suites is 50 steps to the left, and citadel inn is 50 steps ahead which would probably be suited for those actions...Never had any problems walking around the area, they have tourist police dressed in orange neon shirts if one encounters any problems..

I would definitely stay here again..the convenience of getting taxis, the cleanliness of the rooms, and the helpful front desk made the stay enjoyable. Along with 24hr restaurants and mini markets
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Date of stay: October 2011
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
Trip type: Traveled with friends
Room Tip: Choose a room closer to ground level..During the heat and humidity walking to the 4th floor can...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Edwin Diego Africano wrote a review Sep 2019
Los Angeles, California378 contributions151 helpful votes
+1
1.0 of 5 bubbles
I never thought I would write this terrible review for my favorite hotel.
But, let me be clear, I still "Love" this hotel which I frequently visit for the last thirty(30) years or so and a couple of 5 star reviews...
(I should have been a stockholder already or a part owner).
I booked this room thru Agoda w/c I could understand why, it's way below their current nightly rate.
Everyone wants a discounted rate including myself. The thing about it is they give you the worst room possible. This particular room sits on the ground level a couple of rooms behind the reception and a hallway leading to the kitchen. So you are sandwiched between the kitchen and a room. So you could hear the staff talking, complaining, arguing making "tsismis" etc... and worst is they start prepping/cooking in the kitchen during the early wee hours of dawn around 4am perhaps... you could hear the banging of pots and pans, running water on the faucet and noises of all kinds. Btw, this room has No windows, "Nada","None", as in "Wala", which I don't mind specially if you're just there to sleep.
(On the second floor you'll probably hear the loud music at the nearby clubs but it doesn't matter bec. they die down and music stops by dawn). These noises coming from the kitchen preparing breakfast for the restaurant & guests start when you needed most sleep & quietness.
So what does a guest do, complain and request for a room transfer which did not satisfy me at all. The hotel is fully booked, staff must have tone the noise down a little bit and so I complained again and got disappoited again for a transfer bec. there's No Vacancy. (Note: Durban is still one of Makati's high demand hotels)
So just imagine how grouchy miserable I was w/ disrupted sleep. Blood pressure and blood sugar is up and patience gone...

My other option is move to their sister hotel "Gomez House" which is in a better quieter location being in a residential neighborhood away from the clubs of Burgos and the crowd specially the "vampires"...If you know what I mean...:) :)

Word of caution: Stay Away from that room.
[When you make a reservation and book @ Agoda or any platform stay away from this windowless room beside the kitchen on the first floor or better yet book directly to Durban Hotel].
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Date of stay: June 2019Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Joe T wrote a review Apr 2012
The Woodlands, Texas9 contributions23 helpful votes
5.0 of 5 bubbles
I normally don't stay at budget hotels. Circumstances changed the first of the year. This business trip I stayed at Hotel Durban and glad of it. Place was spotless. Staff was very friendly, helpful. Bathroom kind of small. Firm bed. Felt very safe. Half the rate of neighboring hotels. Place is nice. Never minded bringing colleagues back to finish discussions in the lobby or my suite.
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Date of stay: April 2012
5.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
kielwin wrote a review Feb 2012
Bethany, Connecticut308 contributions122 helpful votes
4.0 of 5 bubbles
I have been staying for many times at Hotel Durban's neighbor, St. Giles Hotel, when my friends told me they will be staying at Hotel Durban. I need to join them as we will do something together so I decided to just stay with them.

I was a bit hesitant because it was near the red light district of Makati but when I saw the lobby and the rooms, I was amazed that I could get at a very low price such rooms in Makati. St. Giles Hotel was almost charging 50% more and the staff there are not so nice. If you are in a tight budget, then Hotel Durban is for you.

There was free wifi internet and the signal was satisfactory. The water pressure was strong. Only, they did not have full-body mirrors inside the room. Also the electric sockets were very few. I had to remove the lamp from the socket just to charge my phone. They only have few rooms to better book in advance.

Overall this was an unexpected great stay in this hotel, great in the sense that it was worth more than what we paid for. The staff were courteous and friendly.
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Date of stay: February 2012
5.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from hoteldurban, General Manager at Hotel Durban
Responded Feb 13, 2012
We are so happy that Kielwin gave Hotel Durban a chance by selecting us over our excellent neighbor, St. Giles Hotel, during his last stay in Manila. We are even happier that our service, quality, and amenities pleasantly surprised him. We work hard to give our guests the best value for their money of any hotel in the neighborhood. A number of suggestions the reviewer made are already part of our capital improvement plan for 2012: full body mirrors are being installed in every closet, and our electrical system is being upgraded to provide an extra double socket in every room so that guests may charge and power personal electronic devices easily. As part of an enhanced Hotel Durban experience, guests may also look forward to iPod/iPhone charging docks on bedside tables and soap and shampoo dispensers in the showers; our café is slated to open in October. In the meantime, Hotel Durban will continue to maintain the highest standards of cleanliness and value in Makati. We invite you to come stay with us on your next trip.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Ezcapaid wrote a review Dec 2015
Singapore306 contributions113 helpful votes
5.0 of 5 bubbles
Started choosing Durban as my preferred hotel since 2008 for my first time to Philippines. And I had returned to this hotel too many other times. I have seen this hotel growing over the years and I must say that they are really awesome! What caught my fond of this place was actually the very friendly staffs at the Front Desk and the Housekeeping did a very good job keeping the entire hotel clean. I have stayed different rooms each time. Price was reasonable, basic amenities. Now they have grown into a beautiful hotel with restaurant/cafe at the ground floor. No elevator though however the friendly staffs are always on the lookout whenever needed for carrying bags up. By the way, they remember their guests' names, impressive!

The location of the hotel is simply awesome. It is closeby to most restaurants around. You will never worry about food. The shopping malls closest are about 15mins by walk, depending on your pace. Or you could take the jeepney etc which isn't costly and probably just 5 mins ride.

From NAIA airport, it is just about 30mins ride by taxi.
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Date of stay: January 2015
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
Trip type: Traveled solo
Room Tip: In fact, all rooms are great and each have their unique-ness!
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Diplogirl wrote a review Oct 2014
Washington DC, District of Columbia89 contributions139 helpful votes
5.0 of 5 bubbles
The Durban earns the highest marks for the intersection of luxury and value. I called Manila home for several years and stayed or ate at nearly all of the five-star hotels. When I come back for a visit, however, I pick the Durban over the Peninsula or Shangrila--hands down. I have now been there over ten times. It is the only hotel I suggest when asked about lodging in Manila.

Hermes scarves and art decorate the walls. Modern design and furniture in the spotless rooms. Don't get me started on the restaurant, Farfalla. The truffle pasta is hand cut and sourced from the island of Elba. If you have to leave the hotel before breakfast the staff will pack a meal for you that has generous portions of warm!--and fresh!--bread and tropical fruit.

Service is friendly, smart and prompt--a rare find in this city. In other places you may need to wave SOS for a glass of water. When I called to request a wake up call for an early-morning flight the attendant suggested I leave for the airport earlier as she knew traffic would be particularly bad.

This boutique hotel is an oasis and sure bet. The countless other glowing reviews on TripAdvisor confirm what I and many others have experienced at The Durban. I can't wait to return. And eat more truffle pasta.
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Date of stay: October 2014
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Traveled with friends
Room Tip: All rooms are good. Make sure to check out the modern art throughout the hallways.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Edwin Diego Africano wrote a review May 2013
Los Angeles, California378 contributions151 helpful votes
5.0 of 5 bubbles
I have been a guest of this place, I called home for the last 10 years or so. Every time I visit Manila, this is my home away from home. The staff have stayed employed so they're the same familiar faces. It only means something, good management means no employee turnover. Nice friendly staff like Jess, Dexter, Ana, Norie, Jayvee, Ed, Shiela, Chito and more... It is so personalized the owner normally is in the vicinity everyday to see day to day operation. I am a unit owner in one of the condo hotels here in Makati and I still choose to stay in Durban. When I say "Clean" it's clean, I have to mention this, I have not seen a single cockroach in this place. Unlike some major 3/4 star hotels. Motiff is all white and brown, white means clean, squeaky clean. I couldn't wait to go home @ night to crisp new linen and a pleasant smelling room. Taste, Decor and interior has simple lines, minimal and impeccable.
I sincerely apologized for keeping this place one of my "Best Secret Hideaway" which I enjoyed for the longest time. I was selfish, what can I say? It is no longer a secret being in the top ten, I highly recommend this place. Shhhhhn! But do me a favor, can we just keep it among ourselves...
Review of Durban Cafe and Chef Jay Joson coming....
Reviewed by: Ed Africano Aka(Diegong Tabak)
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Date of stay: April 2013
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
Trip type: Traveled on business
Room Tip: 2nd floor is better choice. My room is on the 1st floor near the lobby for accessibility and...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Marcob387 wrote a tip Oct 2023
Penang, Malaysia14 contributions8 helpful votes
5.0 of 5 bubbles
"Be aware that some room types are windowless. Small, but comfortable rooms."
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Zen Beetle wrote a tip Dec 2019
3 contributions1 helpful vote
3.0 of 5 bubbles
"Standard rate rooms are window-less."
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candiceabc wrote a tip Oct 2019
Dumaguete City, Philippines112 contributions14 helpful votes
3.0 of 5 bubbles
"avoid the rooms on the ground floor"
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Christophe B wrote a tip Oct 2019
Paris, France5 contributions5 helpful votes
5.0 of 5 bubbles
"Third floor"
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Marco A wrote a tip Sep 2019
London, United Kingdom5 contributions1 helpful vote
5.0 of 5 bubbles
"check if the room has a window and the wifi in the room before checking in."
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Not the right property for you?
There are more places to choose from in the Makati area.
PRICE RANGE
₱1,446 - ₱1,891 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
durban street hotel
FORMERLY KNOWN AS
Durban Street Inn
LOCATION
PhilippinesLuzonMetro ManilaMakati
NUMBER OF ROOMS
39
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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HOTEL DURBAN - UPDATED 2024 Reviews & Price Comparison (Makati, Philippines) - Tripadvisor

Frequently Asked Questions about Hotel Durban
Which popular attractions are close to Hotel Durban?
Nearby attractions include Century City Mall (0.3 km), Saint Peter And Paul Parish Church (0.3 km), and Royal (0.2 km).
What are some of the property amenities at Hotel Durban?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Hotel Durban?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hotel Durban?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
What are some restaurants close to Hotel Durban?
Conveniently located restaurants include Spice Cafe, Cosmic Poblacion, and Firefly Roofdeck Restaurant.
Does Hotel Durban have airport transportation?
Yes, Hotel Durban offers airport transportation for guests. We recommend calling ahead to confirm details.
Which languages are spoken by the staff at Hotel Durban?
The staff speaks multiple languages, including English and Filipino.
Are there any historical sites close to Hotel Durban?
Many travellers enjoy visiting Bonifacio High Street (2.9 km), Fort Santiago (7.3 km), and Casa Manila (6.5 km).