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Makati Palace Hotel

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Traveler (91)
Room & Suite (34)
Dining (14)
Overview
  • Excellent12%
  • Very good33%
  • Average28%
  • Poor13%
  • Terrible14%
3 weeks ago
“Average”
Jul 7, 2018
“Miss S”
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star accommodation
All hotel details
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Reviews (405)
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46
54
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LanguageEnglish
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49
98
94
46
54
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1 - 5 of 341 reviews
Reviewed today via mobile

This hotel has rented their yard to a building scarfolds company. The make terrible noise starting as early as 5:30am. Old building with thin old windows so you cannot keep the noise out. Didnt get sleep before impportant meeting. Front office manager says "yes" and...More

Thank LondonFair
Reviewed 2 days ago via mobile

Actually its my favourit hotel in philippines for so long .. specially this time ..been good service handle by ernest the room attendant. Actually ive seen him already when he was just a trainee inthis hotel now he is already a room attendant. I love...More

Thank فايز ا
Response from JAngsico, Front Office Manager at Makati Palace HotelResponded yesterday

Thank you so much for sharing your great feedback thru TripAdvisor. We are so happy to know how much you appreciated our friendly and polite staffs and the overall experienced. We will definitely share this positive feedback to the entire team especially your great appreciation...More

Reviewed 5 days ago

I appreciate and was impressed at how professional, polite and friendly Angelica and Kher are at the front desk. I had problems checking-in at my room and they immediately lend a hand and made sure i was well taken cared of. The next day i...More

3  Thank Tatay U
Response from JAngsico, Front Office Manager at Makati Palace HotelResponded yesterday

Dear Mr. Tatay U, Thank you for choosing to stay at Makati Palace Hotel. We are delighted to learn that you enjoyed your stay at Makati Palace Hotel. Please be assured that we have shared your kind words and feedback with our front office team,...More

Reviewed 1 week ago via mobile

Staying at a hotel is not new for me. When I am away from home I always see to it that the place I'm staying makes me feel that I am home. Not only do I feel it as a home but also I see...More

4  Thank Meca T
Response from JAngsico, Front Office Manager at Makati Palace HotelResponded 5 days ago

Warm greetings from the team at Makati Palace Hotel! It is a delight to know about how your stay went wonderfully and how you enjoyed it. Thank you very much for your positive feedback. This helps us further refine our products and services while providing...More

Reviewed 1 week ago via mobile

A very accomodating hotel especially to their room attendants Mr. Andrew, Mr. Jonathan and Mr. Ernesto who always ensure that our stay is fun and enjoyable. These person should have a raise. Keep it up. Thanks.More

4  Thank Ian Filipinas L
Response from JAngsico, Front Office Manager at Makati Palace HotelResponded yesterday

Dear Mr. Ian Filipina L, Thank you for choosing to stay at Makati Palace Hotel. We're glad we were able to make your stay an enjoyable one. We will let the housekeeping staff know of your appreciation of their service. Thank you for your review,...More

View more reviews
About
Amenities
Top amenities
Restaurant
Pool
Room Service
Free Parking
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Breakfast included
Fitness Center with Gym / Workout Room
Hotel Amenities
Meeting Rooms
Laundry Service
Room Service
Free Parking
Wheelchair Access
Airport Transportation
Breakfast included
Dry Cleaning
Business Center with Internet Access
Concierge
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Non-Smoking Hotel
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Restaurant
Pool
Bar/Lounge
Spa
Hot Tub
Fitness Center with Gym / Workout Room
Details
Price range
US$34 - US$63 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#23 Spa Hotel in Makati
Room types
Suites, Non-Smoking Rooms, Kitchenette, Family Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$34 - US$63 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#23 Spa Hotel in Makati
Room types
Suites, Non-Smoking Rooms, Kitchenette, Family Rooms, Smoking rooms available, Accessible rooms
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Traveler (91)
Room & Suite (34)
Dining (14)
Pool & Beach (1)
Business Center & Event Rooms (1)
Questions & Answers
Ask a question
Kaniko L
13 July 2018|
AnswerShow all 2 answers
Response from Gezzer2 | Reviewed this property |
I used the Internet. With some they took a deposit from a credit card and I paid the balance on arrival. I cann’t remember the name. The last few times I used ctrip and paid upfront as this was a condition of the booking... More
1
Vote
bishma s
14 April 2018|
AnswerShow all 2 answers
Response from JAngsico | Property representative |
Yes we have smoking designated area. It is located at SR floor. We also open a smoking floor which is on the 20th floor.
0
Votes
Ron K
3 March 2018|
Answer
Response from SMR891 | Reviewed this property |
I’ve had wifi in both rooms I stayed in. Didn’t have any trouble with the wifi but they do limit you to 2 devices. Was a pain for me and my partner because I had to keep calling the front desk when I would want to switch... More
1
Vote
Room Tips
"Rooms on the South side are quieter."
Read review
"average quiet for Chinese new year"
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"Rooms higher up are quieter"
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"Do not keep your room key pressed against a credit card. It erases your room key."
Read review
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