My husband stayed twice at Berjaya Hotel Makati for the mandatory quarantine when arriving from abroad during pandemic. Both times been staying in premier studio which is spacious and offers very good value for money. The included food is local and basic (same on all Q hotels I believe), however room service is available and it’s very good! Good response from all hotel staff. Special mention to Ms. Bernice of Reservations who has been very responsive, helpful, kind, informative and shows overall great customer service.
The stay was pleasant and nice. The staff were courteous and are approachable for any concerns. The room was spacious with most of your hotel needs available. Each meal was also delicious, and was served hot. Ill definitely be back for some staycation when the pandemic is gone. Highly recommended especially among Muslim Travelers (They have qibla markers, bidet and halal food)
Stayed here overnight while waiting for my swab result . Upon checking in the hotel observed the health protocol and i feel impressed and safe.. staff are very accomodating and friendly. Highly recommended hotel.
I stayed 2 nights in this hotel. Upon entering the vicinity, I have seen that alcohols and sanitizers are available for guests in common areas. The Hotel Staffs wore face masks and a contactless mode of payment. Breakfast was also fine. Rooms are spacious and comfortable w/ good amenities however there is something wrong with the shower because hot water was not functioning well that's why I asked for an assistance to the Reception and immediately they fixed it right away. Overall, I enjoyed my stay here and will definitely stay again.
The service is great. The place is nice. Wilson was very helpful! Kudos to Berjaya hotel! Will visit again soon! Thank you! Needs improvement on the wifi and lighting tho. But the staff and personnel were very helpful!
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