I've been going to Berjaya for 8 years and I will always return because of their friendliness. They have long service staff like Benji and Steve who greet my family with the greatest couresty, warmth and care. I've been to Solaire, Conrad, Sofitel, Okada and Shangri-la over the years but what I experience at Berjaya is unbeatable. Then there is also Salvador their manager who takes the trouble to welcome you and say goodbye, and also George who I think is new - he volunteered to lend me his personal umbrella. Berjaya - please keep your great staff. They are a 5-star team!
Excellent customer service esp. to Sir Deejay who is very accommodating and helpful to us. Kudos. We will definitely go back and refer our friends. Super yummy foods. Clean rooms. All staff were friendly from the receptionist, to housekeeping, F&B. We had so much fun during our 3 days staycation and debut of my daughter. Definitely a world class 5 star service.
The room, staff and accommodation was nice. I recommend that the facilities needed to be improve in order to boost their quality for their guest. And the internet connection must also improve for better convenience.
Always a pleasure staying at Berjaya Aside from a very good location, very accessible to nightlife and interesting places in Makati it also has the best facilities, friendly staff, and delicious food to offer. Very affordable too!
I have visited Berjaya in Makati very routinely since 2016. I have been acquainted with their Head Doorman Benji Gamboa since 2006. I always trust and treasure my visits to Berjaya. I scuba dive and between travel and diving, look forward to my visits with Benji and the Staff. It is comfortable, safe and secure. Service is excellent and always eager to help you. The location is also incredibly convenient for dining and shopping close by.
My last staycation prior to my Berjaya stay was 6 months ago in a Quezon City hotel during my 40th birthday. My experience in that hotel (I won't mention the name anymore) was not that pleasant, especially since it was my birthday weekend. For this one, since I was invited to be a coach mentor in an upcoming marketing reality TV show, the taping of which was slated on August 28, since it was a holiday the following day, I decided to why not have a long weekend staycation in the same area. I have been hearing about Berjaya from a friend so I decided to book there from August 27 to August 29. The room was great (as you can see in the photos). I was able to maximize the pool and the gym facilities as well -- like a boss since I had them all for myself. The food proved to be one of the best (if not the best) Malaysian and Indian cuisines in town. Over and above the amenities, the staff are very courteous and helpful. I have to mention Benjie Gamboa who who welcomed me and assisted me from parking to check-in. The housekeeping, too, were very warm whenever I asked for extra towel (they even gave me a lot of coffee packs, including decaf, when I just asked for a few). I will surely stay here again and perhaps enjoy the nearby restaurants and cafes of Poblacion since the hotel is just within this colorful area. Thank you and kudos to the Berjaya team!…
Very well accommodated ..... Friendly staff...... Clean and perfect facilities...... The BEST!!!!! I cannot say enough great things about Berjaya Hotel in Makati, Philippines. "Its like staying at 5 Star Hotel for the cost of a 2 Star Hotel"
The staffs are vey accommodating. They really value the customers comfort and convenience. I highly recommend it most especially to those who wants to chill. My stay is absolutely amazing! Till next time!
It was a small hotel near Makati Ave. We went here for a get-together with my colleagues for 4 days. I like the location because it was nearby restos and convenience stores. Check-in was a breeze and the staff was friendly and courteous. It was a decent hotel and will give you value for your money if you are looking for a place to stay comfortably. Few choices during breakfast but I must say that they were nice and simple. What I remember the most was the coffee dispenser which keeps on getting stuck every time I get coffee or hot choco lol (It would only dispense hot water or milk) It gets fixed by the staff though in a few minutes. The room temperature was also good and gave us good sleep at night. Overall, I would go back to the hotel if I need a place to stay in Makati ave.…
It was a nice stay at Berjaya Makati Hotel! The rates are reasonable, you'll get an excellent service (staff are polite and approachable), of course, the clean/comfy room. I also loved the food selection at the buffet breakfast. Keep it up, Berjaya! Until next business stay.