Greenstone Serviced Residences Makati

Greenstone Serviced Residences Makati

HV Dela Costa corner LP Leviste Street Salcedo Village, Makati, Luzon 1227 Philippines
Kitchenette
Traveler (35)
Kitchenette
Room & Suite (15)
Good place good food
Dining (2)

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About

3.5
#66 of 123 hotels in Makati
4.0 of 5 bubbles
Location
3.8 of 5 bubbles
Cleanliness
3.7 of 5 bubbles
Service
3.6 of 5 bubbles
Value

See why so many travelers make Greenstone Serviced Residences Makati their hotel of choice when visiting Makati. Providing an ideal mix of value, comfort and convenience, it offers a luxury setting with an array of amenities designed for travelers like you.

Rooms at Greenstone Serviced Residences Makati offer a kitchenette providing exceptional comfort and convenience, and guests can go online with free wifi.

Room service is one of the conveniences offered at this hotel. A pool and free breakfast will also help to make your stay even more special. If you are driving to Greenstone Serviced Residences Makati, free parking is available.

For those interested in checking out popular landmarks while visiting Makati, Greenstone Serviced Residences Makati is located a short distance from Manila South Cemetery (0.3 mi) and Greenbelt Chapel (0.7 mi).

If you’re looking for a cafe, consider a visit to Wildflour Cafe + Bakery, Cafe Havana, or Corner Tree Cafe, which are all conveniently located a short distance from Greenstone Serviced Residences Makati.

If you’re looking for things to do, you can check out Ayala Triangle Gardens (0.2 mi) or Ayala Center (0.5 mi), which are popular attractions amongst tourists, and they are all within walking distance.

We’re sure you’ll enjoy your stay at Greenstone Serviced Residences Makati as you experience all of the things Makati has to offer.

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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Tennis court
Babysitting
Children Activities (Kid / Family Friendly)
Wifi
Hot tub
Bar / lounge
Restaurant
Airport transportation
Business Center with Internet Access
Meeting rooms
Non-smoking hotel
Dry cleaning
Laundry service
Self-serve laundry
Room features
Room service
Kitchenette
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
4.0 of 5 stars
HOTEL STYLE
Luxury
Quiet

Location

HV Dela Costa corner LP Leviste Street Salcedo Village, Makati, Luzon 1227 Philippines
Getting there
Good for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travelers to find restaurants and things to do within walking distance.
Grade: 90 out of 100
90
Ninoy Aquino Intl Airport
Ayala
17 minManila Metro Rail
Buendia
18 minManila Metro Rail
88Reviews2Q+A12Room tips
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Detailed Reviews
pweda_na wrote a review Sep 2014
Eden Prairie, Minnesota123 contributions72 helpful votes
3.0 of 5 bubbles
The location is excellent, and some of the higher up rooms offer great views, but this hotel is badly in need of a renovation.

The room designs and fittings are all very dated; it does not look like they have renovated anything other than the lobby since the 90s. Moreover, the hotel has a very moldy smell throughout. I really did not feel comfortable in the room or at the hotel.

I wouldn't stay here unless you were very cost conscious and you haven't been able to find anything better in the area (which would surprise me).

I should also make note of an unfortunate incident that occurred at the hotel after I left. After my stay, I ended up moving into an apartment across the street. In April 2013, I returned from work to find the street blocked off with police cars everywhere.

It turned out that the local owner and the foreign owner of the hotel was embroiled in a dispute. The foreign owner sent armed guards to evict the staff, and apparently one of the hotel guards accidentally shot another guard in the leg. You can confirm this incident with a Google search.

The incident lead to a stand-off between security staff in the hotel and outside police for several days. At this point I believe all guests had left, but it was hairy business, with rumors swirling that the cops would be leading an operation into the joint. At some point, most of the hotels lobby windows got smashed and boarded up.

The hotel did not open again for several months, but once it did, you wouldn't have thought anything happened. Everything as normal.

It is what you make of it. Security guards in the Philippines are often well armed with little training. Shootings, accidental or otherwise, occur any time guns are around - and you will notice armed security guards at most public places in the Philippines.

I never felt in danger while living across the street from the hotel, but it was clear the dispute, incident, and hotel is badly managed.
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Date of stay: October 2013
2.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
3.0 of 5 bubblesService
Trip type: Traveled on business
Room Tip: Well worth springing an extra buck for a room near the top - great views of the skyline in Makati...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Vidooshak wrote a review Jan 2007
Bangalore79 contributions99 helpful votes
3.0 of 5 bubbles
Somerset has 3 serviced apartments in Makati area of Metro Manila, Philippines. While Somerset Millenium and Somerset Olympia are the closest to the Ayala Malls area, Somerset Salcedo is about 2km. Not taxi distance, yet not really a walk.

The rooms are huge and have all facilities like microwave, kicthen set, fridge, iron, toaster and so on. Great if you have to live with a small family for months. The staff is friendly though being a service apartment, there is not much they need to do. Breakfast spread is quite limited.

They have a Krisflyer program which allows better rates for Singapore Airlines FF members. Ask for the rates while making a reservation, they do not explicitly give you the option.

Overall a pleasant hotel and good location.
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Date of stay: January 2007
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
anilappanna wrote a review Apr 2012
Bengaluru, India27 contributions50 helpful votes
3.0 of 5 bubbles
We travel frequently to Manila (Makati City) on business and during my last to visits in Sept 2011 and Nov 2011, we choose this hotel / serviced apartment. We were booked on floor 16th & 17th each time and at Somerset Salcedo Makati, the rooms are significantly bigger than most service apartments at Manila. As it is rather old requiring a renovation, it was not overly expensive and relatively large. It has a complete kitchenette which works with gas but not much use for me. It also had a Microwave and fridge but it was old and dated. The rooms do not have a option of TV in bedrooms, they only have one old set of TV (not LCD) in the living area which was big let down too.

I had some major issues with this service apartment with internet connection, Daily buffet breakfast and the hotel elevators. For a premium service apartment in a business area like Makati city and business travellers like me, it makes a NO Sense living without Internet service at all. Secondly, the shortage of elevators, there are only 02 lifts for 30 floors with each floor holding from 5-7 rooms. Each time i wanted use the lift to either move up or down, i had to wait not more than a 5 – 10 mins and that was frustrating. This building doesn’t even have service elevators, hence all the service providers like housekeeping and others also use the same lifts.

Thirdly the daily buffet breakfast is disappointing as well as internet and other services. The spread for this breakfast option is very very limited and has no options at all. Also during both my stay, we found same or repeated options for breakfast, the choice for hot food in breakfast is highly limited. They do have an option of GYM / workout and indoor pool, but the indoor pool area is stinky and small.
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Date of stay: November 2011
2.0 of 5 bubblesValue
3.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
2.0 of 5 bubblesCleanliness
2.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Clbong wrote a review Oct 2011
Singapore, Singapore46 contributions24 helpful votes
1.0 of 5 bubbles
Very old setup, Internet does not work and breakfast is pathetic. Service is non existence, I will not bother with this hotel and definitely poor in terms of value.
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Date of stay: October 2011
2.0 of 5 bubblesValue
2.0 of 5 bubblesRooms
2.0 of 5 bubblesLocation
3.0 of 5 bubblesCleanliness
1.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jobel_Ramos, Manager at Greenstone Serviced Residences Makati
Responded Nov 17, 2011
Thank you for your valuable feedback. We regret that your stay with us left you with a negative impression. We would appreciate it if you could please contact us at (632) 8886659 and/or jobel.ramos@the-ascott.com so that we can investigate this further and address the situation appropriately. We look forward to hearing from you, giving us another opportunity to serve you better.
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
chapitalist wrote a review Sep 2010
Makati, Manila4 contributions5 helpful votes
2.0 of 5 bubbles
If you are used to travelling on business in Europe or US you will be very, very, dissapointed by this hotel. I have stayed twice while visiting, and subsequently relocating to Manila. Both occaisions were dissapointing to say the least.

On the plus side if you like big rooms, and lots of space this is for you. However this is coupled with poor service, bad food and hopeless staff. When it rained my room leaked and when it dried out it smelled very very bad. A call to the service master got the response "all rooms leak". Calls to housekeeping went unanwered and multiple requests for basics were fruitless. Two engineers over two days failed to get me hot water. I paid for a lot of internet time I couldn't use. But my favourite of all - "Do Not Disturb" is read as ring first before entering.

The hotel has 2 elevators serving 30 floors, meaning much of your stay will be spent in the lobbies waiting for the next lift. When it does come you will have to share with the service staff and their equipment as there is no seperate service elevator. While the lobby is pleasant enough there are better ways to waste time. Not least watching the more interesting guests and their companions.

Being a business hotel it the lobby and surrounding streets are invariable littered with young ladies eager to do business with affluent guests. It's sad to see the doormen and lobby staff supporting and encouraging this. I feel very sorry for families who check in here with their kids.

The pool is better described as a puddle, the gym is reasonably equipped but the aircon is poor and the Manila heat soon wins. Still there's a pool and scrabble set to keep you amused.

What is most puzzling is the cost, how does this place keep going when you can stay at the Mandarin for P500 / night extra?
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Date of stay: September 2009
1.0 of 5 bubblesValue
2.0 of 5 bubblesRooms
3.0 of 5 bubblesLocation
3.0 of 5 bubblesCleanliness
2.0 of 5 bubblesService
2.0 of 5 bubblesSleep Quality
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
jessie03 wrote a review Dec 2009
mla1 contribution5 helpful votes
1.0 of 5 bubbles
I made 2 room reservations through the internet . Unfortunately there has been a change of plan, I tried to call the hotel hotline and their reception several times to move my date by they didn't accomodate my request. They said my booking is non amendable and non-refundable. I was able to speak to a certain Melissa Payumo the rudest Guest Relations Manager i have encountered.
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Date of stay: December 2009
1.0 of 5 bubblesValue
1.0 of 5 bubblesRooms
1.0 of 5 bubblesLocation
1.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Harry C wrote a review Jun 2014
Yokosuka, Japan24 contributions16 helpful votes
4.0 of 5 bubbles
Don't believe everything you read on the reviews. I normally read just the bad reviews prior to booking. This place was awesome! The staff were very accommodating and veryvery helpful. The place is nice and clean. My room was very spacious and storage space was adequate. The breakfast is OUTSTANDING and we'll suited my needs. The Public House, which is an attached restaurant and bar serves excellent food. I highly recommend the PH Burger with bacon (can get messy eating but well worth).

BOTTOM LINE: Love it, will visit again.
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Date of stay: June 2014Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Mikeywonderful wrote a review Jun 2014
Beverly Hills, California105 contributions60 helpful votes
1.0 of 5 bubbles
We recently stayed at the Greenstone for a week. I was convinced by many of the reviews that the place was clean and tidy, centrally-located and a great value.

These reviewers were either inexperienced travelers or had low standards of living. Now, I'm an American and I've gone around the world, from slums to Shangri-La, so I'm comfortable writing this firsthand experience to spare you buyer's remorse.

We arrived at the Greenstone at approximately 2 am on a warm Thursday morning. The clumsy taxi driver was far too embarrassed to let us know that he didn't know where to go. After a few stops, mid-street huddles and tips, we arrived.

The door guards, fashioned in white coats and gloves gave immediate relief that I had chosen well for our Filipino excursion. We walked in and were immediately greeted. While waiting to finalize the paperwork, there was commotion had at the door, where my knight-in-white-coat wrestled with local prostitutes to get them away from the building.

Resilient as they be, the harlots stood fast and refused to leave, demanding to sit in the lounge. A tragic foreshadowing, if ever there was one.

We received our keys for room 2801. The bell hop gathered our luggage, rustled us into the elevator, and midway to our room questioned: would you like a massage?

Flummoxed, I didn't know what to say or how to feel.
My response: not particularly, but I'd love some food.

Our room was more like a single apartment. There was a living room, updated kitchen, and the bedroom. It wasn't warm or welcoming, it was certainly hot from the outside heat, but our hop was quick to turn on the AC and settle us in. The appearance was overall clean. There's a sign on the door of the shower that forewarns, turn the water on for 5 minutes before your shower, to allow the water to warm.

We left for a night crawler walk. I spotted a Mc Donald's on the way to the hotel (an American dream, I assure you) so I insisted we eat here before bed. The short walk is a nice bonus to our maiden stay with the Greenstone.

The street is lined with commercial buildings, gastro pubs, parking lots, and luxury condominiums. I can see the Mandarin Oriental from my room (and let me tell you, she's in no better shape by the looks of her from here). Greenbelt and Landmark are less than 5 minutes away, there are a couple different yoga studios in the area, and two different mini-marts less than 30 seconds away. Taxi's frequent HV Dela Costa, so no need to rent-a-car or worry about transport.

The bed was hard as a rock and there were only two pillows. We slept well but woke up at 7 am to a well-lit room. There are no blackout curtains. Yikes.

Since we were up early we couldn't help ourselves but to make it down to the buffet for some sort of recovery before an emotional breakdown.

The food is nothing to write home about. Coffee, cereal, juice, a salad bar with odd ingredients and warm dressings, an omelet maker and pancakes. We ordered some omelets and made a salad. The hot food items are common Filipino food items like roast beef, canton noodles, white rice, and Asian chicken. The menu rotates. Pan de sal and other breads are available. Milk in the Philippines is not like milk in the states. Powdered milk is a staple in Southeast Asia. I hope it doesn't spoil your morning joe.

As I'm collecting my thoughts, I can't help but people watch in the cafe. I see other guests and my partner begins to whisper in my ear, "She's a pukpuk, she's a pukpuk" (see urban dictionary: pukpuk). Little did I know, that I'm eating salad in the middle of a brothel. One man had 3 women prostitutes, two other men from Mumbai had 5 women prostitutes. Undoubtedly, everyone is awake in the hotel because no one has blackout curtains. Ohh, Manila, you're breaking my heart.

Suddenly, I felt like I couldn't even sit on my living room couch without a condom on. My skin itches at the mere thought of what could have gone on on my room.

I've already written my travel agent in hopes of ditching this trollop hangout for something with 5 stars, though I'm not convinced that Manila could offer any better.

The last 24 hours have swiftly reminded me that it's better to go with your first choice, rather than be convinced by another's last option. I could be in the Sofitel or Pan Pacific, but I suppose that'll have to wait for next time. Until then, I'll relish in this surprisingly charming, errr raw, and cringeworthy experience and wish you MABUHAY.
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Date of stay: June 2014
3.0 of 5 bubblesValue
2.0 of 5 bubblesRooms
2.0 of 5 bubblesLocation
2.0 of 5 bubblesCleanliness
3.0 of 5 bubblesService
2.0 of 5 bubblesSleep Quality
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ted W wrote a review Oct 2012
Lichtenstein, Germany5 contributions9 helpful votes
1.0 of 5 bubbles
Possibly the most frustrating and disappointing accommodation I have ever stayed any where in the world! For a so called 5* property, it was a complete disaster, give this place a wide birth. There is obviously some management issues going on which is clearly evident. The security was extremely intimidating in the lobby to say the least with no less than 15 guards at any one time. Over night the front doors were SMASHED and were barricaded up to prevent "somebody" from entering. The key card door system was not working and i had to get a customer service person to accompany me to the 28th floor every time i wanted to enter my room. There are no service elevators in the property and all of the staff travel on one of the 2 elevators all day long. There was no communication by the management in any respect. When I asked to know who the GM was they said there was not one . . . . . what a joke. GO ELSEWHERE
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Date of stay: October 2012
1.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
3.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
2.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jhonn P wrote a review Aug 2012
dubai31 contributions52 helpful votes
3.0 of 5 bubbles
I travel for business and I dont stick to one hotel , that was a bad decision i guess.
I always require so much space so I stick to a 1 bedroom unit. The room is huge , living area,kitchen though open is very neat. Location is just perfect, 10mins to reach greenbelt and nearby makati area.

The staff are really polite but I think their performance is hampered by the fact that the lift takes ages to get you through any floor. I have to call housekeeping several times to follow up for some cotton balls,tooth kit and the likes. And yes, it was a surprise that these are not made available readily. The rest of the room is very nice,just that the bathroom is a little bit old., must be the coral colored bricks!! And that smell that never go away coming from the sink.

Being out the whole day, tired I just dont want to deal with any complain. The hallway in the 29th floor and inside the lift is freakin hot, not to say that the lift itself is old , you can hardly see the floor number lights up once you press so make sure you press it real hard.

Disappointed that the breakfast selection is very bland and few, have to settle with coffee,omelet and mango for the next 5 days!

I remember i used to stay in another Somerset near Manila Pen, that one was alot better.
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Date of stay: March 2012
3.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Trix asked a question May 2018
Roxas City, Philippines
Contact number..?
pweda_na wrote a tip Sep 2014
Eden Prairie, Minnesota123 contributions72 helpful votes
3.0 of 5 bubbles
"Well worth springing an extra buck for a room near the top - great views of the skyline in Makati and Taguig."
Read full review
496andrew wrote a tip Jun 2014
Ulladulla, Australia4 contributions8 helpful votes
5.0 of 5 bubbles
"having stay on the 12th floor my first vist and 10th floor the second vist it is a fantasfic hotel and worth staying in"
Read full review
Sapti1987 wrote a tip Mar 2014
Delhi, New York5 contributions2 helpful votes
4.0 of 5 bubbles
"The two bedroom apartment is a real value for money"
Read full review
bajan-chic wrote a tip Feb 2014
Beijing, China42 contributions47 helpful votes
5.0 of 5 bubbles
"ask for a high floor"
Read full review
Rakesh wrote a tip Nov 2013
New Delhi, India315 contributions137 helpful votes
3.0 of 5 bubbles
"Prefer rooms on higher floors above 20"
Read full review
Not the right property for you?
There are more places to choose from in the Makati area.
ALSO KNOWN AS
somerset salcedo makati hotel makati, somerset salcedo makati manila
FORMERLY KNOWN AS
Somerset Service Residence Salcedo
LOCATION
PhilippinesLuzonMetro ManilaMakatiWalled City
NUMBER OF ROOMS
79
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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GREENSTONE SERVICED RESIDENCES MAKATI - Hotel Reviews (Philippines) - Tripadvisor

Frequently Asked Questions about Greenstone Serviced Residences Makati
Which popular attractions are close to Greenstone Serviced Residences Makati?
Nearby attractions include Salcedo Saturday Market (0.1 km), Glorietta (0.4 km), and Mystery Manila (0.3 km).
What are some of the property amenities at Greenstone Serviced Residences Makati?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
What food & drink options are available at Greenstone Serviced Residences Makati?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Greenstone Serviced Residences Makati?
Yes, free parking is available to guests.
What are some restaurants close to Greenstone Serviced Residences Makati?
Conveniently located restaurants include Nonya Cafe, Blackbird, and The Strand Café.
Are there opportunities to exercise at Greenstone Serviced Residences Makati?
Yes, guests have access to a pool and a fitness centre during their stay.
Does Greenstone Serviced Residences Makati have airport transportation?
Yes, Greenstone Serviced Residences Makati offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Greenstone Serviced Residences Makati?
Yes, dry cleaning and laundry service are offered to guests.
Does Greenstone Serviced Residences Makati offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Are there any historical sites close to Greenstone Serviced Residences Makati?
Many travellers enjoy visiting Fort Santiago (6.8 km), Casa Manila (6.0 km), and Bonifacio High Street (3.2 km).
Is Greenstone Serviced Residences Makati accessible?
Yes, it offers wheelchair access. For specific inquiries, we recommend calling ahead to confirm.
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