Friendly,helpful and professional staff. Always happy to greet you at every corner. Room always kept nice and clean by housekeeping services.Very impressed. Great food also. Convenient location next to shopping malls, and also next to alot of eateries. Nice, clean gym and pool. Oz Roof top bar a great place to hang out in the evenings/nights - thanks to its friendly,professional staff. Shout out to Vir, Winnie and Raymond!
Christine and Pam work in the Executive Lounge. They are awesome! They provided great service and helped me understand the language as well as provied places to visit in the Philippines. I would come here again!
The hotel is really nice and conveniently located access to everything you can possibly need. Executive Lounge is cozy and people like Stevene is so natural and genuine I love the service in the executive lounge! Cristy and Tin are very accomodating and wonderful. Definitely will come back.
The Executive Lounge is the best in this hotel. Look for Stevene the one managing the place and the staff is also awesome! Cristy is also very nice. Thank you for preparing my morning breakfast. We will definitely come back soon!
We stayed for 3 nights. From the very beginning, the customer service was remarkable. I recommend getting the lounge access when booking room. It allows access for food and drinks in lounge. Gerardo cleaned our room perfectly. Dennily was extremely helpful, professional. Stevene in the lounge provided us with the best customer service I have EVER received in my 56 years. He was helpful, caring, very friendly. He made us feel like family. Camille in the lounge was great also. Vir, Danielle, and Raymond were fun to be around in the roof top bar. This hotel is perfect in every way. From housekeeping, food, service, massages, and facilities. Book here without any worries. You won’t be disappointed!!
Steven, Pam, Christy & Camille are what make this place above & beyond. The hospitality, positivity and overall kindness have truly made my stay here feel more than welcome. This place is a must because they treat you just like family and are attentive to every need.
It was a great stay. Everything in our stay was smooth. Food was delish. Excellent staff. They are warm, friendly and very helpful. Shout out to Stevene, Coline, Vinee and Cristy. You guys are the best and the stay was exeptional because of you!
I find the hotel very “homey “ Surprisingly have good facilities Well maintained And the executive lounge Stevene and Camille gave us a warm welcome Made us feel so relax after our long flight This is what you need ! Ahh ! We’ve been to high end hotels But nothing matches this ❤️ Will definitely recommend and comeback here
We enjoyed our stay at this property as the location is very convenient. The hotel is clean and the staffs are very friendly and accommodating. The Club Manager Stevene is very helpful. Also thank you to Coline, Vinee and Cristy for the memorable stay experience!
Love staying at the Club Lounge of Holiday Inn and Suites Makati. Always a pleasant and relaxing staycation. What adds to the great experience are the great staffs of the Lounge. Kudos to Stevene, Coline, Vinee and Cristy!
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