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One Pacific Place Serviced Residences

Overview
161 HV Dela Costa Street, Salcedo Village, Makati, Luzon 1220 Philippines See on map
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3.5 Star accommodation
About
Description
Conveniently located in the heart of Makati Central Business District. Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Pool
Room Service
Free Parking
Restaurant
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar/Lounge
Breakfast included
Air Conditioning
Airport Transportation
Banquet Room
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Dry Cleaning
Indoor pool
Laundry Service
Meeting Rooms
Microwave
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Shuttle Bus Service
Wheelchair Access
Beachfront
Spa
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Spa
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Spa
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
Number of rooms
144
Price range
US$56 - US$114 (Based on Average Rates for a Standard Room)
Location
Philippines > Luzon > Metro Manila > Makati
Nearby
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Reviews & more
487Reviews
464Photos
26Q+A
69Room tips
Traveler rating
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Show reviews that mention
We are 2 professionls guys looking for long term rent in one pacific place. Budget: 20k to 22k only.kindly contact 09456378576.We re excited about the facilities, good gym room and swimming especially the city center location
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Response from Rose G, General Manager at One Pacific Place Serviced Residences
Responded 3 weeks ago
Dear Sir/Madam, Warm greetings from One Pacific Place! Thank you very much for your inquiry. Please expect a call within the week. We look forward to welcoming you soon. Sincerely,
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When we arrived, the guards come over to our cab, greeted us and open the door for us. (This is not what I'm expecting for a service residences). The staffs are very accommodating, friendly and helpful. The room is new and clean, they have newspaper on my door ready before 6:30am
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Response from Rose G, General Manager at One Pacific Place Serviced Residences
Responded 3 weeks ago
Dear Sir, Warm greetings from One Pacific Place! Thank you so much for sharing your beautiful experience with us. One Pacific Place is indeed a Serviced Residences but part of our mission is to always exceed guests expectation with exceptional service. We are delighted that in some way we were able to deliver this to you. We very much appreciate your positive words and generous rating. We shall take note of your comment regarding our breakfast as we are currently making improvements at The Strand restaurant. We hope you can visit us again for another memorable experience. One Pacific Place is a work in progress and we shall continue to work in providing you with an even higher level of experience in your next stay. Again, our deepest gratitude. Sincerely,
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I had to personally appear before the German embassy for a visa appointment and I found this hotel which is a 5-minute walk away from the RCBC towers.

The rooms are squeaky clean, check in was hassle free. All of the conveniences one would look for are nearby, all accessible by
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Response from Rose G, General Manager at One Pacific Place Serviced Residences
Responded 3 weeks ago
Dear Sir, Warmest greetings from One Pacific Place! It was such a pleasure to read your review. Thank you very much for taking time to share your experience and for such a generous rating. Trip Advisor is a very important tool for us and we treat every comment with high importance. To read such a positive review is very inspiring for our team as it only fuels our passion to work harder. We hope for each and every guest to leave with the same experience as you did and to fully appreciate One Pacific Place. We shall make sure to let everyone know about your kind words and most especially Cristina who you have mentioned here. Again, thank you very much. Please do visit us again soon may it be for business or pleasure. Thank you very much. Sincerely,
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Room and service are just fine only disappointing is the resto service and sometimes the food. Resto staff seems not attentive to the customers and needed to get their attention. Although I like the place as its very strategic and safe - just need to improve the F&B service
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Response from Rose G, General Manager at One Pacific Place Serviced Residences
Responded 3 weeks ago
Dear Sir/Madam, Warm greetings from One Pacific Place Service Residences! First and foremost, thank you for taking time to share an honest review of our property. We are happy to hear that our strategic location is to your liking and that you find the area safe. We are also pleased to know that room and service were acceptable to you. We do apologize for our restaurant's food and service. Our F&B Department is currently working on improvements that we hope to roll out soon. You can expect new and better dishes. Likewise, our F&B Manager has been holding re-training sessions to better our service. We recognize the importance of these aspects in our kind of business and rest assured that changes will be made. We hope that you can visit us again to see the changes that will take place and we look forward to being of service once more. Thank you very much. Sincerely,
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Goods:
-friendly staff especially those guys helping with your luggage’s
-fast check in
-room is good
-bed is super comfortable
-shower is amazing
-smoking area at the basement

Bad:
-Some food is so bad.. bfast is ok.. I ordered kare kare and its so bad, i had only i bite and
Read more
Response from Rose G, General Manager at One Pacific Place Serviced Residences
Responded 3 weeks ago
Dear Sir, Warmest greetings from One Pacific Place Serviced Residences! Thank you for choosing to stay with us. We highly appreciate your time in sharing your experience. We are delighted to hear that our service, facilities and amenities were to your satisfaction. Thank you for the positive feedback. However, we deeply regret that your stay was not as outstanding as it should have been because of our food. Our Food and Beverage department immediately investigated the Kare Kare as well as our SOP for food complaints. Rest assured that we are taking corrective measures to ensure the quality and consistency of our food and service. We sincerely apologize for the inconvenience this has caused you. We hope for another opportunity to welcome you back so that we may provide you a more memorable stay. Our team is steadfast in the continuous improvement of our offerings so our guests may only expect a better experience at every visit. Thank you very much and we look forward to your next visit. Sincerely,
Read more
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Album Categories
All photosTravelerRoom & SuitePool & BeachDining
Professional photo exclusively commissioned by TripAdvisorOne Pacific Place Serviced Residences
The Two Bedroom Premier Suite at the One Pacific Place Serviced Residences
Professional photo exclusively commissioned by TripAdvisorOne Pacific Place Serviced Residences
The One Bedroom Premier Suite at the One Pacific Place Serviced Residences
Professional photo exclusively commissioned by TripAdvisorOne Pacific Place Serviced Residences
The Studio Room at the One Pacific Place Serviced Residences
Photo provided by managementOne Pacific Place Serviced Residences
One Bedroom Premier Suite
Photo provided by managementOne Pacific Place Serviced Residences
One Bedroom Premier Suite
Previous
Can you check-in early?
You can check in early but not necessarily have a room available at the time of check in. They will always provide an estimated time of availability.
0 votes
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hello how to make a reservation im planing to stay first week augost with my wife update me asap thanks!
You can book via their website or via traveloka or travelbook.
1 vote
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You have a number I can call?
Good day! We apologize for the delay in responding to your inquiry. We are happy to get in touch with you and hopefully to be our guest. Our hotel trunk line is (632) 304 7777 and our mobile number in case you prefer to contact us via mobile number will 09175363703. Should you require further assistance please do not hesitate to contact us. Thank you! Best regards, Eduardo Dela Cerna Front Office Manager
0 votes
Hi! Do you have per hour rooms? 12 hours lang kami sana magstay not overnight
Good day! We apologize for the delay in responding to your inquiry. We only offer standard check in and check out time from 2pm until 12 noon the following day. Early check in and late check out may be pre-arranged but it depends with the availability. Our hotel trunk line is (632) 304 7777 and our mobile number in case you prefer to contact us via mobile number will 09175363703. Should you require further assistance please do not hesitate to contact us. Thank you! Best regards, Eduardo Dela Cerna Front Office Manager
0 votes
Good day! Do you have laundry service in the hotel? Thanks
Hello Mate723! Yes Sir we do have laundry service, prices and guidelines can be obtain upon check in just give us a call and our front office associates will handle all your inquiry when availing the service. thank you! Best regards, ed
1 vote
Previous
"we recommend higher floors for a better view over the neighbor buildings"
"very top floor"
"We occupied their corner rooms, 2 bedrooms and it's excellent. It's quite."
"Keep away from the Lift area very ignorant guests."
"Request for a room that is not facing the cemetery :("
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