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One Pacific Place Serviced Residences

161 HV Dela Costa Street, Makati, Luzon 1220 Philippines
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Traveler (342)
Room & Suite (258)
Dining (39)
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About

#9 of 122 hotels in Makati
Location
Cleanliness
Service
Value
Travelers' Choice
Conveniently located in the heart of Makati Central Business District.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Kids stay free
Indoor play area for children
Airport transportation
Valet parking
Wifi
Pool / beach towels
Outdoor pool
Bar / lounge
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Complimentary welcome drink
Special diet menus
Children Activities (Kid / Family Friendly)
Kids pool
Shuttle bus service
Car hire
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
24-hour security
Baggage storage
Concierge
Newspaper
Non-smoking hotel
Sun deck
Sun loungers / beach chairs
Doorperson
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Blackout curtains
Air conditioning
Desk
Dining area
Housekeeping
Coffee / tea maker
Cable / satellite TV
Bidet
Room service
Safe
Separate dining area
Separate living room
Sofa
Telephone
VIP room facilities
Wardrobe / closet
Bottled water
Clothes rack
Laptop safe
Kitchenette
Microwave
Oven
Refrigerator
Stovetop
Electric kettle
Kitchenware
Flatscreen TV
iPod docking station
Walk-in shower
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
City View
Business
Languages Spoken
English, Filipino
763Reviews27Q+A100Room tips
Traveler rating
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Time of year
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Kristelle T wrote a review Yesterday
1 contribution
Excellent service with accommodating staff starting from Ms. Maricho. Well recommended to all travelers like me. Especially those who will take their examination, this is the perfect place for us. Security. Cleanliness. Ambiance and a little walk to trident tower no more extra stress for us examinees. 😊⭐️⭐️⭐️⭐️⭐️
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Date of stay: February 2024Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Tom Aguirre, Guest Services / Front Office at One Pacific Place Serviced Residences
Responded yesterday
Dear kristellet2024, Thank you so much for taking the time to share your positive experience at One Pacific Place Serviced Residences! We are thrilled to hear that you found our service excellent and our staff, especially our Front Office Agent, Maricho whom you found accommodating. It's great to know that you would recommend our place to fellow travelers, especially those taking examinations. We take pride in providing a secure and clean environment with a pleasant ambiance for our guests. We are delighted that our proximity to Trident Tower eased the stress for examinees like yourself. Your kind words motivate us to continue delivering exceptional service. We look forward to welcoming you back on your next visit! Best regards, Tom Aguirre Rooms Division Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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YanixOpaw P wrote a review Yesterday
1 contribution
very good, training with coach jerry.. very clean environment and very good music.. i enjoy coming here in the gym every morning, air conditioned, good equipments and everything.. good place, i will be returning here in the future, ill recommend this to my friends
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Date of stay: February 2024
Value
Location
Service
Trip type: Traveled with family
Room Tip: very good
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Tom Aguirre, Guest Services / Front Office at One Pacific Place Serviced Residences
Responded yesterday
Dear yanixopawp, Thank you for taking the time to share your positive experience at One Pacific Place Makati! We're thrilled to hear that you had a very good workout, especially with Coach Jerry. Our team works hard to maintain a clean environment and create a welcoming atmosphere with good music. We're glad to know that you enjoy the well-equipped gym, and we look forward to welcoming you back in the future. Your recommendation to your friends means a lot to us, and we appreciate your support. If there's anything specific you'd like to see or any suggestions you may have, feel free to let us know. We're committed to providing a top-notch fitness experience for our members. Thank you again for choosing One Pacific Place Makati, and we can't wait to have you back for another great workout! Best regards, Tom Aguirre Rooms Division Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Jan Leonard F wrote a review Feb 23
1 contribution
Coach jerry is a very professional trainer. I tried the gym access and the place was clean and staff were accommodating. Coach jerry teaches me basic tools in the gym as well as the right form in working some some of the equipment. I enjoyed well my experience. I was satisfied.Thanks.
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Date of stay: February 2024Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Tom Aguirre, Guest Services / Front Office at One Pacific Place Serviced Residences
Responded 5 days ago
Dear janleonardf, Thank you for taking the time to share your positive experience with Coach Jerry and our gym facilities. We're delighted to hear that you found Coach Jerry to be a professional and helpful trainer. It's great to know that you enjoyed a clean environment and felt accommodated by our staff. We appreciate your feedback and look forward to providing you with excellent service in the future. Best regards, Tom Aguirre Rooms Division Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Jet25847762144 wrote a review Feb 23
1 contribution
Very friendly especially coach Jerry who kindly showed me a thing or two on my technique at the gym. Great guy. They dont have compliment drink in the room, you have to go outside near the lift to get water. It was a good thing i have my own bottle.
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Date of stay: January 2024
Value
Location
Service
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Tom Aguirre, Guest Services / Front Office at One Pacific Place Serviced Residences
Responded 5 days ago
Dear Jet25847762144, Thank you for sharing your positive experience at One Pacific Place Makati! We're thrilled to hear that Coach Jerry left a positive impression on your gym session. Your feedback about the complimentary drinks is noted, and we apologize for any inconvenience. We appreciate your understanding and hope to welcome you back for another great stay. Best regards, Tom Aguirre Rooms Division Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Angela Marie H wrote a review Feb 21
1 contribution
The staffs are very accommodating and polite, their quality of service is superb. The housekeeping did a great job in cleaning and changing the bed lines. The room is clean and the furnitures are beautiful. The room is what we expected. The food at the cafe is delicious.
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Date of stay: February 2024Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Tom Aguirre, Guest Services / Front Office at One Pacific Place Serviced Residences
Responded 1 week ago
Dear angelamarieh2024, Thank you for your kind words and for choosing to stay at One Pacific Place Makati! We are thrilled to hear that you had an enjoyable experience at our hotel. It's wonderful to know that our staff's accommodating and polite services, along with our superb service, left a positive impression on you. We appreciate your recognition of our housekeeping team's efforts in maintaining cleanliness and providing quality service. It's fantastic to hear that the room and furnishings met your expectations. We're delighted that you found the food at our cafe delicious. Our team works hard to offer a variety of tasty options, and we're pleased to have exceeded your culinary expectations. Thank you for taking the time to share your positive feedback, and we look forward to welcoming you back for another memorable stay. Best regards, Tom Aguirre Rooms Division Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Ciy P wrote a review Feb 21
2 contributions
Clean room. Enough for short stay. Many food available in the area, Hotel restaurant is Good. Great value for the its price. Great TV and really excellent hot shower, so easy to use. Friendly staff and fantastic breakfasts. Nearby oharmacy alvailable.
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Date of stay: February 2024
Value
Location
Service
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Tom Aguirre, Guest Services / Front Office at One Pacific Place Serviced Residences
Responded 1 week ago
Dear ciyp, Thank you for taking the time to share your feedback for One Pacific Place Makati! We are delighted to hear that you enjoyed your stay at our hotel. It's wonderful to know that you found our rooms clean and suitable for a short stay. We're pleased that you appreciated our hotel restaurant and the variety of food options in the area. Our team is committed to providing excellent service, and we're thrilled that you found our staff friendly and accommodating. It's great to hear that you had a comfortable experience with our amenities, including the TV and hot shower. We appreciate your positive comments about our breakfast offerings as we strive to provide a fantastic start to our guests' day. Additionally, we're glad you found convenience in the nearby pharmacy. Thank you for choosing our One Pacific Place Serviced Residences, and we hope to welcome you back for another enjoyable stay in the future. Best regards, Tom Aguirre Rooms Division Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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kotovam wrote a review Feb 19
Tunis, Tunisia18 contributions2 helpful votes
The apartment's sole redeeming quality lies in its location, which is incredibly central and surrounded by amenities. However, there were several drawbacks: the hot water didn't function in the room, the AC, though operational, emitted such a loud noise that sleeping was a challenge, and to top it off, there were cockroaches in the rooms. Despite bringing these issues to the attention of the reception, no improvements were made.
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Date of stay: February 2024
Value
Location
Service
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Tom Aguirre, Guest Services / Front Office at One Pacific Place Serviced Residences
Responded 1 week ago
Dear kotovam, Thank you for taking the time to share your feedback following your recent stay at One Pacific Place Makati. We sincerely apologize for the inconveniences you experienced and appreciate your candid review. We acknowledge the importance of a comfortable and pleasant stay, and it is disheartening to learn that we fell short of your expectations. Your concerns regarding the hot water, noisy Air-condition, and the presence of cockroaches in your room are deeply regrettable, and we genuinely apologize for any discomfort and frustration these issues may have caused. Please be assured that we take your feedback seriously, and our team is actively addressing these issues to prevent similar occurrences in the future. We are investigating the root causes of the problems you encountered and implementing corrective measures to ensure our guests have a more enjoyable experience. Our commitment to providing a high standard of service is unwavering, and we apologize for any oversight on our part during your stay. We understand the importance of prompt resolution, and we regret that we did not meet your expectations in this regard. We value your feedback and would appreciate the opportunity to regain your trust. If you have any further details or concerns, you'd like to share, please feel free to contact us directly at iaguirre@onepacificplaceresidences.com. Your insights are invaluable in helping us improve our services. Once again, we apologize for the inconvenience you experienced and appreciate your understanding. We hope to have the opportunity to welcome you back in the future and provide you with a more enjoyable stay. Best regards, Tom Aguirre Rooms Division Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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ckp wrote a review Feb 18
2 contributions
The hotel is located in a good location where it is convenient to your daily needs and where you can enjoy safe short (or long) walks if you feel tourist-y in Makati. The staff in the hotel are very professional, helpful, and easy-going. They made the whole experience extra special. Thank you so much, to all front desk staff especially Mr. Enrico, Ms. Kim, Mr. Klouie, and Ms. Mica; and to Ms. Elaine and the whole housekeeping staff for keeping my room spotless everyday. I would definitely recommend this hotel to my family and friends!
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Date of stay: February 2024
Value
Location
Service
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Tom Aguirre, Guest Services / Front Office at One Pacific Place Serviced Residences
Responded 1 week ago
Dear candykrista, Thank you for taking the time to share your delightful experience at One Pacific Place Makati! We are thrilled to hear that our convenient location, professional and helpful staff, especially Rico, Kim, Klouie, Mica, and Elaine, contributed to making your stay extra special. It warms our hearts to know you found your room spotless every day. We appreciate your recommendation and look forward to welcoming you, your family, and friends back for another wonderful stay. Best regards, Tom Aguirre Rooms Division Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Freo C wrote a review Feb 17
1 contribution
The place is clean, The service in gym is good, i sleep so good in this place because of thier clean room, comfy bed, Good air conditioner and the TV also have a netflix and youtube and my family and me watch some movies. This place is good for you're self or for you're family and it's even got a free Wifi.
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Date of stay: February 2024
Value
Location
Service
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Tom Aguirre, Guest Services / Front Office at One Pacific Place Serviced Residences
Responded 1 week ago
Dear freoc, Thank you for taking the time to share your positive experience at One Pacific Placr Makati! We're delighted to hear that you enjoyed our clean rooms, comfortable beds, and excellent service in the gym. It's fantastic that our amenities, including the air conditioning and TV with Netflix and YouTube, contributed to a relaxing stay for both you and your family. We appreciate your kind words and hope to welcome you back soon. Safe travels! Best regards, Tom Aguirre Rooms Division Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Jaeden C wrote a review Feb 17
1 contribution
It's just an experience for us to go to the gym because we just want to get bigger, thank you and we're happy here. sana marami din mag gym dito lahat ginawa ko sa pag gym para maging mabuti ang kalusugan ng mga tao maraming salamat po sainyo sir kyle
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Date of stay: January 2024Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Tom Aguirre, Guest Services / Front Office at One Pacific Place Serviced Residences
Responded 1 week ago
Dear jaedenc2024, We are thrilled to hear about your positive experience at our gym! It's fantastic that you found it beneficial for your fitness goals, and we appreciate your efforts in promoting a healthy lifestyle. Thank you for your kind words and dedication to wellness. We look forward to welcoming you back for more fulfilling gym sessions. Maraming salamat po! Best regards, Tom Aguirre Rooms Division Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
₱2,300 - ₱3,366 (Based on Average Rates for a Standard Room)
LOCATION
PhilippinesLuzonMetro ManilaMakati
NUMBER OF ROOMS
144
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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ONE PACIFIC PLACE SERVICED RESIDENCES - UPDATED 2024 Hotel Reviews & Price Comparison (Makati, Philippines) - Tripadvisor

Frequently Asked Questions about One Pacific Place Serviced Residences
Which popular attractions are close to One Pacific Place Serviced Residences?
Nearby attractions include Mystery Manila (0.4 km), Yuchengco Museum (0.3 km), and Top of the Alpha (0.4 km).
What are some of the property amenities at One Pacific Place Serviced Residences?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at One Pacific Place Serviced Residences?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at One Pacific Place Serviced Residences?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at One Pacific Place Serviced Residences?
Yes, free parking, secured parking, and valet parking are available to guests.
What are some restaurants close to One Pacific Place Serviced Residences?
Conveniently located restaurants include Nonya Cafe, Vikings Luxury Buffet, SM Jazz Makati, and Apartment 1B.
Are there opportunities to exercise at One Pacific Place Serviced Residences?
Yes, guests have access to a pool and a fitness centre during their stay.
Does One Pacific Place Serviced Residences have airport transportation?
Yes, One Pacific Place Serviced Residences offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at One Pacific Place Serviced Residences?
Yes, dry cleaning and laundry service are offered to guests.
Does One Pacific Place Serviced Residences offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at One Pacific Place Serviced Residences?
The staff speaks multiple languages, including English and Filipino.