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Makati Shangri-La Manila

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Traveler (1876)
Room & Suite (953)
Dining (228)
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Overview
  • Excellent67%
  • Very good24%
  • Average5%
  • Poor2%
  • Terrible2%
Travelers talk about
“horizon club”(132 reviews)
“shang palace”(42 reviews)
“lobby lounge”(98 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
5 Star Hotel
All hotel details
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Rooms
3 Jun4 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,874)
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2,631 results
Traveler rating
1,737
638
134
59
63
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LanguageEnglish
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1,737
638
134
59
63
Show reviews that mention
All reviewshorizon clubshang palacelobby loungebreakfast buffethealth clubbusiness tripexcellent hotelrooms are spaciousbusiness districtbusiness hotelgreen beltfive star hotelmakati areaglorietta mallcirclesageinagiku
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1 - 5 of 2,631 reviews
Reviewed 1 week ago via mobile

Staff aren't educated. Basically,they didn't remember what I asked especially at the restaurant. They didn't pay attention others, always think of them. If you ask or request anything, you need ask 3 times at least because they forget your request within 10 seconds. And facilities...More

2  Thank kinoshitat
Hotel's Favorite
Reviewed 20 November 2017 via mobile

Stayed here recently for our wedding anniversary and booked their Wonderful Weekend package. To start off, check in can be as early as 10am but we arrived at the property at noon, check in was a breeze and as expected it is ready. Upon reaching...More

1  Thank dbtgo
Response from Alain B, General Manager at Makati Shangri-La ManilaResponded 21 November 2017

Dear dbtgo, Thank you for your "wonderful" review during your stay at Makati Shangri-La, Manila. I am glad that we were able to make your anniversary extra special during your stay with us. I appreciate your praise for our Wonderful Weekend package and I am...More

Reviewed 1 week ago via mobile

This hotel is one of the best hotels I have ever stayed at! Just exquisite! OMG the gym was better than some of the paid gyms in the states! Absolutely recommend staying here! You will not regret it! The area around it is also awesome...More

Thank Jesha D
Response from Alain B, General Manager at Makati Shangri-La ManilaResponded 1 week ago

Dear Jesha, Thank you for your excellent and detailed review during your stay at Makati Shangri-La, Manila. I am happy to know that our hotel facilities, services and central location suited you well. I truly appreciate your kind words and will definitely share your commendations...More

Reviewed 2 weeks ago

An amazing entrance absolutely breathtaking. The staff are super helpful. The Japanese Restaurant is also amazing. The rooms are huge and the bed are extremely comfortable. It's exactly what you would expect from Shangri-LaMore

Thank Mauro189
Response from Alain B, General Manager at Makati Shangri-La ManilaResponded 1 week ago

Dear Mauro189, Thank you so much for your kind words. I am pleased to know that you had a delightful Inagiku and Staff experience during your stay with us at Makati Shangri-La, Manila. This is an affirmation and encouragement for us to continue in giving...More

Reviewed 2 weeks ago via mobile

We went to try their buffet at the circles and we were not dissapointed. The food was really good plenty of choices like the carving station and dessert was awesome. I've noticed that a lady was roaming around wearing a white shirt with sling bag...More

Thank SofiaD1st
Response from Alain B, General Manager at Makati Shangri-La ManilaResponded 1 week ago

Dear, SofiaD1st, Thank you for your wonderful review. I am happy to know that you had a great experience at Circles Event Café. We truly appreciate your kind words about our facilities and services. It is our pleasure to be of service to you and...More

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Most Booked Properties in Luzon
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About
Awards & Recognition
Travelers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Pool
Fitness Center with Gym / Workout Room
Room Service
Restaurant
Free High Speed Internet (WiFi)
Free Parking
Bar/Lounge
Spa
Hotel Amenities
Business Center with Internet Access
Room Service
Free Parking
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Fitness Center with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hot Tub
Tennis Court
Outdoor pool
Details
Price range
US$151 - US$247 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Makati
#3 Family Hotel in Makati
#3 Romantic Hotel in Makati
#10 Spa Hotel in Makati
#11 Luxury Hotel in Makati
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$151 - US$247 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Makati
#3 Family Hotel in Makati
#3 Romantic Hotel in Makati
#10 Spa Hotel in Makati
#11 Luxury Hotel in Makati
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveler (1876)
Room & Suite (953)
Dining (228)
Pool & Beach (80)
Amenities (21)
Business Center & Event Rooms (17)
Family and Play Areas (2)
Questions & Answers
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Natalie S
17 April 2018|
AnswerShow all 3 answers
Response from extrakimchi | Reviewed this property |
I’ve never been to club lounge. I don’t see why not. Might need to send email to the hotel. Thank you
0
Votes
Shikin S
16 April 2018|
AnswerShow all 2 answers
Response from not_a_rabi | Reviewed this property |
The main restaurant has a section of Halal food and all the seafood is halal. The chefs here will also make anything you want in a halal way if you're concerned. That is, some of the meat is also halal and they can maintain... More
0
Votes
Shikin S
16 April 2018|
AnswerShow all 4 answers
Response from Yasmine2509 | Reviewed this property |
No . You have to call chef and ask if he could kindly prepare your meal separately and using a separate pan for eggs , so no contamination takes place,most 5 star ⭐️ hotels there is contamination of variety of foods. I hope... More
1
Vote
Room Tips
"Newly Renovated rooms"
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"Health Center and Tennis Courts are awesome...if you're into that stuff."
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"Always ask for a high floor"
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"The higher floors have better views."
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