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Valero Grand Suites by Swiss-Belhotel Makati

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Traveler (12)
Room & Suite (25)
Dining (5)
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Overview
  • Excellent61%
  • Very good27%
  • Average4%
  • Poor4%
  • Terrible4%
Travelers talk about
“soft opening”(4 reviews)
“night shift”(2 reviews)
“stayed longer”(2 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Hot Tub
Non-Smoking Rooms
Restaurant
4 Star Hotel
All hotel details
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Reviews (43)
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42 results
Traveler rating
24
12
2
2
2
Traveler type
Time of year
LanguageEnglish
24
12
2
2
2
Show reviews that mention
All reviewssoft openingnight shiftstayed longerwonderful hoteltwo thumbsbedroom suitestar hotelkitchenettephilippinesbathtubfloorbanksluggagewificomfortstaycationhousekeeping
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1 - 5 of 42 reviews
Reviewed 2 days ago

We got two rooms for the New Year's Eve. Two Premier Twin Room. They were able to accommodate room configuration. Too bad, we were unable to view the swimming pool. Only comment is that the elevator is queuing during the holidays but the staff are...More

Thank bubbles_x08
Reviewed 1 week ago via mobile

Jhen, the front desk manager made sure we had top notch service even if she is on break, she arranged for a beautiful 2-bedroom apartment and reserved parking in front of the hotel for us. There was also wine and cake waiting for my mom,...More

Thank justinebuduan
Reviewed 2 weeks ago via mobile

From the first time she started to talk to us,can see the professionalism of Patty,she explained also with the same professionalism,our possibilities to have our best times in this hotel.she presented us the payment possibilities,then the rooms,the pool,also the restaurants from hotel...also she shows her...More

Thank Leonardo R
Response from Garry G, General Manager at Valero Grand Suites by Swiss-Belhotel MakatiResponded 1 week ago

Dear Leonardo R. Good day! Thank you for your review. Our goal is to make our guests feel home while they are away from their home and give best service with passion and professionalism. We are glad that you enjoyed and you had a great...More

Reviewed 4 weeks ago

New hotel in Makati, one of my top choices when I'm in the Philippines. The ladies at the front desk are always smiling and helpful. They always attend to my inquiries and needs and that is important for a business traveller like me.More

Thank ranjsinghin
Response from Garry G, General Manager at Valero Grand Suites by Swiss-Belhotel MakatiResponded 1 week ago

Dear Ranjsinghin, Good day! Thank you for your review. It is our goal to give better service to our guests and we are happy that you are satisfied, and all of your inquiries and needs were served. Rest assured that our service commitment will be...More

Reviewed 14 May 2018 via mobile

I like the place, their hospitality, hotel was so clean and quite, I enjoyed staying there for more than 7 days, and if it comes to the staff they are so polite and helpful, smiling always, specially there was a girl PATTY she is very...More

1  Thank Zozo Z
Response from Garry G, General Manager at Valero Grand Suites by Swiss-Belhotel MakatiResponded 1 week ago

Dear Zozo Z, Good day! Thank you for your review. Our goal is to make our guests feel home while they are away from their home and we are glad that you had a great stay with us. We look forward having you as our...More

View more reviews
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Room Service
Free Parking
Restaurant
Free High Speed Internet (WiFi)
Breakfast included
Bar/Lounge
Hotel Amenities
Room Service
Free Parking
Breakfast included
Laundry Service
Airport Transportation
Dry Cleaning
Business Center with Internet Access
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Restaurant
Hot Tub
Bar/Lounge
Details
Price range
US$69 - US$158 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#19 Luxury Hotel in Makati
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms, Accessible rooms, Smoking rooms available
Details
Price range
US$69 - US$158 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#19 Luxury Hotel in Makati
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms, Accessible rooms, Smoking rooms available
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Traveler (12)
Room & Suite (25)
Dining (5)
Pool & Beach (1)
Business Center & Event Rooms (3)
Questions & Answers
Ask a question
nhanma
11 June 2018|
AnswerShow all 2 answers
Response from Garry G | Property representative |
Dear nhanma, Good day! We have 2 bathrooms (master's bedroom and common area) for our three bedroom suite. We look forward having you as our guest. Cordially, Garry A. Garcia General Manager
0
Votes
Carly_Grindall
16 April 2018|
Answer
Response from Lizette B | Property representative |
Dear Ms. Carly Grindall, Good day! Our three bedroom has three rooms, 2 rooms with queen size bed and 1 twin beds. We are currently uploading our latest pictures of the three bedroom suites. Thank you!
0
Votes
Carly_Grindall
16 April 2018|
Answer
Response from Lizette B | Property representative |
Dear Ms. Carly Grindall, Good day! Our three bedroom has three rooms, 2 rooms with queen size bed and 1 twin beds. We are currently uploading our latest pictures of the three bedroom suites. Thank you!
0
Votes
Room Tips
"higher floors are clean"
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