Valero Grand Suites by Swiss-Belhotel Makati
152 Valero Street Salcedo Village, Makati, Luzon 1227 Philippines
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$46
Fully refundable before 06/05/23
$68
$68
$38
Booking.com$41
Priceline$68
Travelocity$46
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What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
About
#26 of 169 hotels in Makati
Location
Cleanliness
Service
Value
Travelers' Choice
Valero Grand Suites by Swiss-Belhotel Makati is a 271-room four-star international hotel located in the city’s hip business and urban residential enclave, Salcedo Village, Makati, only 30 minutes from Ninoy Aquino International Airport, 15 minutes away from Bonifacio Global City and offering convenient access to some of the city’s best attractions such as The Ayala Triangle, Greenbelt, and Ayala Museum. An array of restaurants, bars and cafes are also at guests’ fingertips. The property is perfect for leisure and business travellers as well as those looking for long-stay accommodation. Valero Grand Suites by Swiss-Belhotel is now a Multiple-Use Hotel. The property has successfully met the standards required by the Philippine Department of Tourism and Bureau of Quarantine to accommodate both quarantine and non-quarantine stays.
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Property amenities
Secured parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Kids pool
Airport transportation
Business Center with Internet Access
Wifi
Hot tub
Infinity pool
Rooftop pool
Pool with view
Outdoor pool
Bar / lounge
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Complimentary tea
Car hire
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business center
24-hour security
Baggage storage
Concierge
Doorperson
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
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Room features
Bathrobes
Air conditioning
Housekeeping
Room service
Safe
Coffee / tea maker
Cable / satellite TV
Bidet
Bottled water
Wake-up service / alarm clock
Kitchenette
Microwave
Refrigerator
Electric kettle
Flatscreen TV
iPod docking station
Walk-in shower
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Charming
Languages Spoken
English, Filipino
Location
91Great for walkers
Grade: 91 out of 100
214Restaurantswithin 0.5 km
17Attractionswithin 0.5 km
152 Valero Street Salcedo Village, Makati, Luzon 1227 Philippines
Getting there
AyalaManila Metro Rail15 min
BuendiaManila Metro Rail15 min
549Reviews11Q+A49Room tips
Reviews
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Most Recent
I feel so relax and entertain with the varieties of channel available in tv. Better stay in Hotel Room than taking a chance in outside world which covid 19 virus still exist these days. Glad been stayed for couple of days before taking flight going back to work.
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Review collected in partnership with Swiss-Belhotel International
Date of stay: May 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Overall was a good value for the money, but it is an older hotel. more like a 3 star hotel rather than a 4 star. Breakfast was good as well. Location was good. staff was friendly and responsive. Hotel does need an upgrade.
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Review collected in partnership with Swiss-Belhotel International
Date of stay: April 2023Trip type: Traveled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from Garry Garcia, General Manager at Valero Grand Suites by Swiss-Belhotel Makati
Responded 2 weeks ago
Dear 0b5zyt5q0395gcf42023, Thank you for staying at Valero Grand Suites by Swiss-Belhotel! Your feedback is extremely valuable to us as we strive to improve our services. While we hoped you had a better experience with us, we understand our guest's comments and we try to accommodate all suggestions as to why we are upgrading all our facilities. We will always be grateful to guests like you who help us to improve our level of service. You are a vital part of our continued growth and success. We look forward to having you as our guest again, under better circumstances.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
this hotel sucks ! room 906 and 903 smells bad and the toilet is not flushing ewww!! what a waste of money !!! oh forgot the bath towel so gross with lots of stains on it !!! dont book on this hotel !! its dirty !
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Date of stay: April 2023Trip type: Traveled as a couple
Value
Location
Service
Room Tip: just dont book here
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Garry Garcia, General Manager at Valero Grand Suites by Swiss-Belhotel Makati
Responded 2 weeks ago
Dear shielag56, Thank you for staying at Valero Grand Suites by Swiss-Belhotel! While our priority is to serve our guests with Passion and Professionalism™, please accept our sincere apology for the inconveniences you experienced due to the list of concerns you have noted. Cleanliness is paramount to us and it is frustrating to learn that this is not manifested based on what you have shared. Kindly be assured that all our rooms and linens are kept clean and that these were isolated concerns that we are currently addressing for improvement and to avoid recurrence. Once again, thank you for your valued feedback and we hope to have an opportunity to make it up to you whenever your travels bring you back to Manila. We wish you and your family good health.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
An overall good experience with great hotel location. Very recommended whether it's for business or family trips. Be sure to be clear when you choose your room either twin bed with bath-up or queen bed with shower.
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Review collected in partnership with Swiss-Belhotel International
Date of stay: April 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from Garry Garcia, General Manager at Valero Grand Suites by Swiss-Belhotel Makati
Responded 2 weeks ago
Dear dindin03, We are very pleased to hear that your family had an enjoyable stay with us. We know the importance of family time, so we're delighted that you chose our hotel for your stay. Our goal is to continuously exceed our valued guests' expectations, so we strive to be the best in all that we can offer. We look forward to welcoming you in the near future under better circumstances.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
It was a great stay. The hotel staff was very friendly and helpful. The guards were also friendly, look out for your wellbeing . The room was nice. If you request a cleaning it will be done well. The wifi was good accept for minor lags or disconnects rarely. Would choose again over competition.
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Review collected in partnership with Swiss-Belhotel International
Date of stay: April 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from Garry Garcia, General Manager at Valero Grand Suites by Swiss-Belhotel Makati
Responded 2 weeks ago
Dear barrettm202, Thank you for choosing to stay in our Hotel and for taking the time to fill out our guest questionnaire. It was a pleasure being of service to you and your feedback is highly appreciated. Our team is trained to go beyond the extra mile to assist our guests' needs with Passion and Professionalism™ and we are glad that we have succeeded in making your stay a pleasant one. We look forward to welcoming you in the near future under better circumstances.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
the toilet repeatedly will not flush. they tried to fix it a few times, but it was frequently out of water. and would not flush. there were many light bulbs that were out. so the room was quite dark. also the light over the dining table was partially broken and would not light. eventually after a few hours they brought another fixture to change it.
Read more
Review collected in partnership with Swiss-Belhotel International
Date of stay: April 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from Garry Garcia, General Manager at Valero Grand Suites by Swiss-Belhotel Makati
Responded 2 weeks ago
Dear OJC, Thank you for staying at Valero Grand Suites by Swiss-Belhotel! While our priority is to serve our guests with Passion and Professionalism™, please accept our sincere apology for the inconveniences you experienced due to the list of concerns you have noted. Kindly be assured that these were isolated concerns that we are currently addressing for improvement and to avoid recurrence. Once again, thank you for your valued feedback and we hope to have an opportunity to make it up to you whenever your travels bring you back to Manila. We look forward to having you as our guest again, under better circumstances.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
All the staff are kind. Room facilities were also good for the price. However, there was not much water pouring out of the shower. There is no other problem. If I visit Makati again, it is the place I want to go.
Read more
Review collected in partnership with Swiss-Belhotel International
Date of stay: April 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from Garry Garcia, General Manager at Valero Grand Suites by Swiss-Belhotel Makati
Responded 16 Apr 2023
Dear Jerry49732023, Thank you for staying at Valero Grand Suites by Swiss-Belhotel! It was a pleasure being of service to you and your feedback is highly appreciated. Please be assured that we have considered your suggestions and will discuss these with the team. We will always be grateful to guests like you who help us to improve our level of service. You are a vital part of our continued growth and success. We look forward to having you as our guest again, under better circumstances.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Cleanliness maintained, good and accommodating front desk. Location is easy to find by gmaps. Food quality is good. Good wifi connection. Will definitely go back soon. Spaceous room is also a plus for me.
Read more
Review collected in partnership with Swiss-Belhotel International
Date of stay: April 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from Garry Garcia, General Manager at Valero Grand Suites by Swiss-Belhotel Makati
Responded 11 Apr 2023
Dear kevcosra, Thank you for staying at Valero Grand Suites by Swiss-Belhotel! It was a pleasure being of service to you and your feedback is highly appreciated. We are pleased to hear that you felt our standard of hygiene and sanitation were very high and found the team to be professional. Since 2020 we have invested in new health & safety protocols to ensure the health and safety of guests and staff. We look forward to welcoming you in the near future under better circumstances.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Very convenient and well mannered staffs. Food services, Room services, and Customer services are well trained. I would like to highlight Sir Erwin, Sir Eddie, Sir Domer, and Sir Albert for the good assistance. Also would like to mention those staffs who are in charge in cleaning our room. Thank you for providing quality care for your customers. Hoping to see you again, Valero. God bless.
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Date of stay: March 2023Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from Garry Garcia, General Manager at Valero Grand Suites by Swiss-Belhotel Makati
Responded 11 Apr 2023
Dear ryanny2023, Thank you for choosing to stay in our Hotel and for taking the time to fill out our guest questionnaire. It was a pleasure being of service to you and your feedback is highly appreciated. Our team is trained to go beyond the extra mile to assist our guests' needs with Passion and Professionalism™ and we are glad that we have succeeded in making your stay a pleasant one. We look forward to welcoming you in the near future under better circumstances.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Pluses: - amazing service. Reception, housekeeping, maintenance, restaurant ; - Nice gym and rooftop pool; - Big rooms - apartment style with kitchen and all necessary supplies; - A lot of restaurants and shops around, super convenient. - Very reasonable price - quality ratio. Minuses: - not best sound isolation. Kind of can heat hallway and some neighbors.
Read more
Date of stay: April 2023Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from Garry Garcia, General Manager at Valero Grand Suites by Swiss-Belhotel Makati
Responded 11 Apr 2023
Dear Alex3004, Thank you for taking the time to share your experience at Valero Grand Suites by Swiss-Belhotel on Trip Advisor. We truly appreciate your encouraging comments about the quality of the rooms, the restaurant, and the convenience. Please be assured that we have shared this with the team. Once again, thank you for your feedback. We look forward to welcoming you back soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$45 - US$62 (Based on Average Rates for a Standard Room)
LOCATION
PhilippinesLuzonMetro ManilaMakati
NUMBER OF ROOMS
271
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Claim Your ListingVALERO GRAND SUITES BY SWISS-BELHOTEL MAKATI - UPDATED 2023 Hotel Reviews & Price Comparison (Philippines) - Tripadvisor
Frequently Asked Questions about Valero Grand Suites by Swiss-Belhotel Makati
Which popular attractions are close to Valero Grand Suites by Swiss-Belhotel Makati?
Nearby attractions include Salcedo Saturday Market (0.1 km), Glorietta (0.4 km), and Mystery Manila (0.4 km).
What are some of the property amenities at Valero Grand Suites by Swiss-Belhotel Makati?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Valero Grand Suites by Swiss-Belhotel Makati?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Valero Grand Suites by Swiss-Belhotel Makati?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Valero Grand Suites by Swiss-Belhotel Makati?
Yes, secured parking is available to guests.
What are some restaurants close to Valero Grand Suites by Swiss-Belhotel Makati?
Conveniently located restaurants include Nonya Cafe, Blackbird, and Wildflour Cafe + Bakery.
Are there opportunities to exercise at Valero Grand Suites by Swiss-Belhotel Makati?
Yes, guests have access to a pool and a fitness centre during their stay.
Does Valero Grand Suites by Swiss-Belhotel Makati have airport transportation?
Yes, Valero Grand Suites by Swiss-Belhotel Makati offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Valero Grand Suites by Swiss-Belhotel Makati?
Yes, dry cleaning and laundry service are offered to guests.
Does Valero Grand Suites by Swiss-Belhotel Makati offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Valero Grand Suites by Swiss-Belhotel Makati?
The staff speaks multiple languages, including English and Filipino.