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Valero Grand Suites by Swiss-Belhotel Makati

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152 Valero Street Salcedo Village, Makati, Luzon 1227 Philippines
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (103)
Room & Suite (36)
Dining (6)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
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Updated 01/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Valero Grand Suites by Swiss-Belhotel Makati
Updated 01/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#26 of 126 hotels in Makati
Location
Cleanliness
Service
Value
Valero Grand Suites by Swiss-Belhotel Makati is a 271-room four-star international hotel located in the city’s hip business and urban residential enclave, Salcedo Village, Makati, only 30 minutes from Ninoy Aquino International Airport, 15 minutes away from Bonifacio Global City and offering convenient access to some of the city’s best attractions such as The Ayala Triangle, Greenbelt, and Ayala Museum. An array of restaurants, bars and cafes are also at guests’ fingertips. The property is perfect for leisure and business travellers as well as those looking for long-stay accommodation.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Children Activities (Kid / Family Friendly)
Kids pool
Airport transportation
Parking
Wifi
Hot tub
Infinity pool
Rooftop pool
Pool with view
Outdoor pool
Bar / lounge
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Complimentary instant cofffee
Complimentary tea
Car hire
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business center
Spa
24-hour security
Baggage storage
Concierge
Non-smoking hotel
Doorperson
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Bathrobes
Air conditioning
Housekeeping
Room service
Safe
Coffee / tea maker
Cable / satellite TV
Bidet
Bottled water
Wake-up service / alarm clock
Kitchenette
Microwave
Refrigerator
Electric kettle
Flatscreen TV
iPod docking station
Walk-in shower
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Charming
Languages Spoken
English, Filipino

Location

Full view
98Great for walkers
Grade: 98 out of 100
207Restaurantswithin 0.5 km
17Attractionswithin 0.5 km
289Reviews6Q+A42Room tips
Traveler rating
  • 147
  • 81
  • 36
  • 12
  • 13
Time of year
Traveler type
Language
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  • English
Popular mentions
Ursula wrote a review 3 Mar
United Arab Emirates1 contribution
Valero Grand Suites is one of the accredited hotel for Quarantine. My experienced was not good as the other guest. 1st They did not give instructions or note that all the guest coming from the Airport should check-in at the parking lot or at the back of the hotel. 2nd Once you arrived at the parking lot, guard will assist your luggage with no trolley, poor customer service. 3rd When i reached the Lower ground to check-in and while waiting for the elevator, I felt that, PARANG COVID POSITIVE AKO. ano ba yan. Anyway maybe it's Hotel protocol. I understand that. Just want to compare, when I check-in at UAE hotel, I check - in at the Hotel Lobby. 4th When I arrived at the hotel room, the bedsheet was not clean. 5th I will not recommend this hotel to my friends and relatives.
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Date of stay: February 2021
Rooms
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fmcasiple0508 wrote a review 2 Mar
Cebu City, Philippines1 contribution
It was a good hotel. The room was spacious and clean. Food chains nearby and resto. The staff are very accommodating. There is a drug store across the street. The wifi is strong and the bed is comfortable to sleep with.
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Review collected in partnership with Swiss-Belhotel International
Date of stay: March 2021
Value
Rooms
Location
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Sleep Quality
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kck872021 wrote a review Feb 2021
Binan City, Philippines1 contribution
Bedroom quality was good. Just not 100% on the cleanliness. Happy with the service as staff were all very friendly. Food- qty vs price vs qlty, not good. Quality of some renovations aren't 100% either but it's bearable. Except the water part as it kept seeping out of the shower due to poor leveling of the tiles. Sealants weren't neat (patch work).
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Review collected in partnership with Swiss-Belhotel International
Date of stay: February 2021
Value
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Location
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Response from Garry Garcia, General Manager at Valero Grand Suites by Swiss-Belhotel Makati
Responded 4 days ago
Dear kck872021, Thank you for the 3-star review and for commending our service & associates. Our team values our guests' suggestions and insights on how we can improve our facilities and services, and we are glad to have heard yours. We look forward to having you as our guest again and we wish everyone good health. Cordially, Garry A. Garcia General Manager
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NorthStar41500139738 wrote a review Feb 2021
1 contribution
6-star service. It was a painless week-long quarantine because of Grand Valero Suites' staff - they make the hotel. Kudos to the Front Office team: Jana, Jerome, Sarrah, and Manuel from Security. Love how you guys operate and delivering it with grace and smiles in these crazy times is the highest level of service received.
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Review collected in partnership with Swiss-Belhotel International
Date of stay: February 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
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Response from Garry Garcia, General Manager at Valero Grand Suites by Swiss-Belhotel Makati
Responded 1 week ago
Dear NorthStar41500139738, Thank you for the 5-star review and for commending our service & associates. We are glad that despite the face masks and face shields, our smiles and hospitality were still able to shine through and provide you with a pleasant stay. We look forward to having you as our guest again! Cordially, Garry A. Garcia General Manager
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Lin L wrote a review Feb 2021
1 contribution
This is my go to hotel whenever I am in Manila. I feel safe and secure in the area plus the fact that I always receive good service from the staff of Valero Grand Suites, Makati. In this recent stay, I encountered some problems but the staff sees to it that it gets solved right-away.
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Review collected in partnership with Swiss-Belhotel International
Date of stay: February 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
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Response from Garry Garcia, General Manager at Valero Grand Suites by Swiss-Belhotel Makati
Responded 1 week ago
Dear Lin L, Thank you for the 5-star review and for commending our hotel and associates. It is a rewarding note that you enjoyed your stay despite the limited and basic services during the General Community Quarantine. Our team is trained to go beyond the extra mile to assists our guests' needs with Passion and Professionalism and we are glad that we have succeeded in making your stay a pleasant one. We look forward to having you as our guest again! Cordially, Garry A. Garcia General Manager
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PRICE RANGE
US$62 - US$89 (Based on Average Rates for a Standard Room)
LOCATION
PhilippinesLuzonMetro ManilaMakati
NUMBER OF ROOMS
271
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Frequently Asked Questions about Valero Grand Suites by Swiss-Belhotel Makati
Which popular attractions are close to Valero Grand Suites by Swiss-Belhotel Makati?
Nearby attractions include Salcedo Saturday Market (0.1 km), Glorietta (0.4 km), and Mystery Manila (0.4 km).
What are some of the property amenities at Valero Grand Suites by Swiss-Belhotel Makati?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Valero Grand Suites by Swiss-Belhotel Makati?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Valero Grand Suites by Swiss-Belhotel Makati?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Valero Grand Suites by Swiss-Belhotel Makati?
Yes, free parking is available to guests.
What are some restaurants close to Valero Grand Suites by Swiss-Belhotel Makati?
Conveniently located restaurants include Blackbird, Mendokoro Ramenba, and The Lobby - The Peninsula Manila.
Are there opportunities to exercise at Valero Grand Suites by Swiss-Belhotel Makati?
Yes, guests have access to a pool and a fitness centre during their stay.
Does Valero Grand Suites by Swiss-Belhotel Makati have an airport shuttle?
Yes, Valero Grand Suites by Swiss-Belhotel Makati offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Valero Grand Suites by Swiss-Belhotel Makati?
Yes, dry cleaning and laundry service are offered to guests.
Does Valero Grand Suites by Swiss-Belhotel Makati offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Valero Grand Suites by Swiss-Belhotel Makati?
The staff speaks multiple languages, including English and Filipino.