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Valero Grand Suites by Swiss-Belhotel Makati

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Traveler (37)
Room & Suite (34)
Dining (6)
Overview
  • Excellent49%
  • Very good38%
  • Average3%
  • Poor5%
  • Terrible5%
Travelers talk about
“dining table”(2 reviews)
“flush”(2 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4 Star accommodation
All hotel details
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Reviews (55)
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Time of year
LanguageEnglish
25
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1 - 5 of 53 reviews
Reviewed 5 days ago via mobile

We enjoyed our stay as the 3 bedroom suite. The room is so spacious and the staff are also accommodating. We were there to celebrate my boyfriend's birthday and the staff assisted us in most of our needs. Our overall stay was great except for...More

1  Thank WanderGirl_0928
Response from Garry G, General Manager at Valero Grand Suites by Swiss-Belhotel MakatiResponded 5 days ago

Dear WanderGirl_0928, Thank you for your extensive review. We are glad that you and your boyfriend had a great stay with us. And it is our commitment to give our guests exceptional service and memorable stay. Your concern with the Food & Beverage has been...More

Reviewed 1 week ago via mobile

You will feel safe arriving at this hotel. The staff are all friendly and accommodating. The room are clean and serviced everyday. Location is at the heart of business center in Makati. A lot pf food and shopping choices nearby. I will definitely come back...More

Thank Chlodred1978
Response from Garry G, General Manager at Valero Grand Suites by Swiss-Belhotel MakatiResponded 1 week ago

Dear Chlodred1978, Thank you for your extensive review. We are glad that you had a great stay with us. It is our commitment to give exceptional service to our guests. We look forward having you as our guest again. Cordially, Garry A. Garcia General Manager

Reviewed 2 weeks ago

Me and my family stayed in a 3 bedroom suite with balcony overlooking makati city sky line last July 28, 2018. We requested to have cookwares available and be able to check in earlier since we will be cooking lunch and dinner. Our room was...More

Thank Josh G
Response from Garry G, General Manager at Valero Grand Suites by Swiss-Belhotel MakatiResponded 1 week ago

Dear Josh G, Thank you for your extensive review. We are glad that you had a great stay with us. It is our commitment to provide our guests not only with the exceptional arrival experience but also making part of a memorable stay in our...More

Reviewed 2 weeks ago

Overall experience was good in the Hotel. The washrooms are small but it is ok for stay.Hotel is Located in one of Beat Place of Manila.Hygiene level is also good. If ever gets chance to go to manila,will stay in Valero Grand Suites.

Review collected in partnership with Swiss-Belhotel International
Thank umeshkumar2018
Response from Garry G, General Manager at Valero Grand Suites by Swiss-Belhotel MakatiResponded 2 weeks ago

Dear umeshkumar2018, Thank you for your extensive review. We are glad that you enjoyed your stay with us and we look forward having you as our guest again. Cordially, Garry A. Garcia General Manager

Reviewed 3 weeks ago

Great overall stay with a few things to improve. Food: “Japanese” restaurant on 11th floor needs to work out it’s kinks. No descriptions or origins for sake which made it hard to choose a sake. The waitress didn’t know much about the menu. It’s only...More

Review collected in partnership with Swiss-Belhotel International
Thank ncamillo
Response from Garry G, General Manager at Valero Grand Suites by Swiss-Belhotel MakatiResponded 3 weeks ago

Dear ncamillo, Thank you for your extensive review. We appreciate your feedback regarding the 11th floor restaurant and is being taken down. We will assure that it will be rectified as soon as possible. On the other hand, the key card(s) issued is only accessible...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Free Parking
Restaurant
Free High Speed Internet (WiFi)
Breakfast included
Bar/Lounge
Hotel Amenities
Room Service
Free Parking
Breakfast included
Laundry Service
Wheelchair Access
Airport Transportation
Dry Cleaning
Business Center with Internet Access
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Hot Tub
Bar/Lounge
Indoor pool
Details
Price range
US$62 - US$135 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#19 Luxury Hotel in Makati
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms, Accessible rooms, Smoking rooms available
Details
Price range
US$62 - US$135 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#19 Luxury Hotel in Makati
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms, Accessible rooms, Smoking rooms available
Photos
Traveler (37)
Room & Suite (34)
Dining (6)
Pool & Beach (2)
Business Center & Event Rooms (3)
Questions & Answers
Ask a question
nhanma
11 June 2018|
AnswerShow all 2 answers
Response from Garry G | Property representative |
Dear nhanma, Good day! We have 2 bathrooms (master's bedroom and common area) for our three bedroom suite. We look forward having you as our guest. Cordially, Garry A. Garcia General Manager
0
Votes
Carly_Grindall
16 April 2018|
Answer
Response from Lizette B | Property representative |
Dear Ms. Carly Grindall, Good day! Our three bedroom has three rooms, 2 rooms with queen size bed and 1 twin beds. We are currently uploading our latest pictures of the three bedroom suites. Thank you!
0
Votes
Carly_Grindall
16 April 2018|
Answer
Response from Lizette B | Property representative |
Dear Ms. Carly Grindall, Good day! Our three bedroom has three rooms, 2 rooms with queen size bed and 1 twin beds. We are currently uploading our latest pictures of the three bedroom suites. Thank you!
0
Votes
Room Tips
"book early, choose the room with balcony"
Read review
"higher floors are clean"
Read review
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