We spent our Anniversary here. And it was our first time. 1. The Security Guards are not welcoming upon entering. No greetings at all. 2. The front desk is nice and friendly. But no one assisted us where is the elevator although we know atleast a simple way to tell us. 3. We ordered food via room service but before I ordered I double check it first if there's a Menu on the room. But no menu. The Room Service attendant says that the menu is just there, so I find and look it again, me and my partner double check it but it has no menu. And some of the foods are out of stock. I hope everything must take action.
St Giles is part of a chain of International brand hotels which made me trust it despite its very reasonable price. I checked in to quarqntine for 10 days coming back home to the Philippines. It was spacious, clean, Comfortable, functional. That was akl i really Needed. The bonus was the great view- the sky line of makati, sky line of BGC, and I can see all the way to Laguna de bay and the Antipolo Hills on a clear day. A small horizontal opened window was a big help against claustrophobia, and it gave good ventilation during quarqntine . Special mention to the good service of the crew. When you think about it , during quaratine the only service you will really get is food service, Housekeeping , and Front desk. Meals were delivered Door side with a door bell ring . That was done promptly and the food was surprisingly very good and reasonably priced- good job chef . Housekeeping was quick to deliver water containers , towels, soaps & shampoo, etc. Front desk crew were very competent . Know that you may have stuff delivered in just once. Thereafter, everything will come from the hotel . So bring in enough clothes and snacks during that one delivery. I definitely recommend the Place . It being right on Makati Ave, if it were not quarantine period , tons of restos are within walking distance…
This hotel should be rated 1 STAR. My siblings booked this hotel several days ago for their supposed stay from dec 8 to 12 via Agoda.com and got a confirmation number 556220512. My brother got an email confirmation as well. They arrived today from cebu, only to find out that this hotel is used by the government as a covid quarantine facility. So my brother went to check in instead not knowing of the situation and later was told at the front desk that it was cancelled. He was asked if he can book another hotel instead and that they will refund the money after 30 days. Yeah, you read it right, After 30 days? Estafa? The hotel management is not doing something about it. They never received any call from any staff of the hotel. My brother went to complain to agora where he booked the hotel and was being told to wait, up until now, no resolution yet. They are waiting for over 6 hours now, and still counting. Very very disappointing.…
WE stayed here 2 times last December 2020. We got a King size Room for 3 pax on the higher floor so we got a very nice view of Makati area. Both date of stay, there is a lot of people checking inn that time but since we arrived late, we didn't really waited long for checking in. Very fast and easy. The room is ready and prepared for the arrival. The staffs were very courteous and helpful with our needs. The pool attendant is always smiling and helpful. The buffet breakfast is great and we really like the food they served. The location is very strategic and its even committers friendly. Lots of Restaurants around the area. Jeepney to Greenbelt is just across the street. ATM machine is just across the street. Walking distance to Ayala Triangle and Century Mall. Great Stay. Good for family.…
I had the opportunity to visit the St.Giles for a duration of five days. I must confess that this Hotel is so centrally located in the busy Makati area. The facilities were great and the food was good. Being Makati area, the only problem is the horrendous traffic in getting to and out the Hotel location which is no fault of the Hotel. Other plus points include the easy access (by walking) to the numerous eating and entertainment establishments nearby.
Stayed here 3 nights. 1st room they gave me didn't have safety box. Wifi in 2nd room they gave me kept disconnecting every 5 minutes. Finally 3rd room was fine. Got a high floor room with excellent views. Location in Makati is excellent. Price was also very reasonable. Hotel has great potential but IMO it can be better managed. Hotel tried to give me a room with 2 twin size beds instead of the room with 1 bed I booked. After complaining, gee they quickly found a room with 1 bed. Carpet needs a good cleaning or replacement. Stains on bed sheets. Breakfast buffet staff were pleasant and decent value for the price. Doormen were very helpful.
Great hotel with smoking room. Nice reception nice check out with all amenities. Will visit again . Located in a prominent place. Also close to indian restaurants and to night life zone. Ocean park and manila bay Just 7km from this hotel.you can call hotel to arrange tours also
First time to stay at St. Giles, and it was well worth the stay. Situated perfectly with quick access to nightlife and fantastic shopping. The room was upgraded at my request, all ammenities supplied. The GM, Derrick, is a wonderful host and his staff are all helpful and friendly. I will come back again, and would reccommend this hotel to all my friends. Thank You St. Giles!
I'm giving an excellent rating for them because they allowed be for an early checked-in so I'll be able to surpise my boyfriend. Though the rooms are quite small, the city view are nice and they have a huge window. The breakfast is great, the over all services are good.
Although the rooms are small, they are very efficient. The value for money is great. The breakfast is great, the service is good and you must try the nasi lemak. It is the best in Makati / Manila. We stayed several times in St. Giles and were never disappointed.