U Hotels Makati
5091 P. Burgos Street corner San Mateo Street, Makati, Luzon 1210 Philippines
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Avg. ₱1,521 /night, 9/10 - 9/11
₱1,578
per night
₱1,494
per night
₱1,409
per night
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5.0
#9 of 124 hotels in MakatiLocation
Cleanliness
Service
Value
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
U Hotel takes pride in championing the Philippine Art Scene. While the ground floor hosts the lobby, the next eight act as mini museums. Each floor features the works of a popular Filipino painter, and can act as a site for sore eyes and an instant conversation starter among the guests – “ what’s on your walls?”
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Wifi
Coffee shop
24-hour security
Baggage storage
24-hour check-in
24-hour front desk
Restaurant
Breakfast available
Concierge
Non-smoking hotel
Doorperson
Room features
Air conditioning
Room service
Safe
Bottled water
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Trendy
Boutique
Languages Spoken
Filipino
Location
5091 P. Burgos Street corner San Mateo Street, Makati, Luzon 1210 Philippines
Getting there
Good for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travelers to find restaurants and things to do within walking distance.
Grade: 88 out of 100
88
Ninoy Aquino Intl Airport
6.3 km•
See all flights
Buendia
18 min•Manila Metro Rail
Guadalupe
20 min•Manila Metro Rail
Rental Cars
196 Restaurants
within 0.5 kilometers
Reviews
5.0
834 reviews
Reviews summary
This summary was created by AI, based on recent reviews.
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U Hotels Makati garners praise for its impeccably clean and cozy rooms, albeit some are without windows, providing modern comforts that guests enjoy. The hotel's staff receives accolades for their warmth and attentiveness, contributing to a memorable and comfortable experience.
With its prime location near Poblacion, the hotel is a hit for its convenient access to local attractions and the airport. Guests also appreciate the value offered, citing the hotel's reasonable rates and cost-effective dining options as highlights of their stay.
Location
Central
Atmosphere
Inviting
Rooms
Comfortable
Value
Affordable
Cleanliness
Spotless
Service
Attentive
Amenities
Satisfactory
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834Reviews3Q+A66Room tips
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Detailed Reviews
Maybe the best hotel here in Makati they have clean rooms very accommodating personnel and a very friendly security guards.All of there rooms are designed very artistically and very clean, maybe next time they can put cables so we can watch movies like hbo but to compensate it they have unlimited coffee yay! Over all the hotel is superb both in accommodating their guests and services . I will surely recommend this hotel to those who wants to relax and chill and have unlimited coffee :)
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Date of stay: March 2020Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ericka Ramos, General Manager at U Hotels Makati
Responded Nov 20, 2021
Dear Cris, Thank you for taking time in writing us a review. We always see to it that we give our guests the best service for you to enjoy and be comfortable on your stay with us. Thank U again, and we hope to see U soon! As always U hotels Makati is all about U. Sincerely, Ericka Aquino Ramos U HOTEL MANAGER
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I was here last January 18-19, 2020. The room was really clean and the size of the room was good enough for a quick stay. The bed is really nice. Breakfast is good but not if you are a diabetic since most of the food they have in the breakfast buffet are leaning towards the sweet side.
They said they have free flowing snacks and coffee available all day but I was not able to try it since I don't really drink coffee.
They also have clean and well designed bathrooms with good water pressure.
The slippers they give out is really nice too! They have very cute designs and they don't look cheap!
And oh, they have a really fast internet connection! Though mobile data reception inside the rooms are very poor.
However, the hotel, just like other hotels, have rooms for improvements. I have listed some of them below.
1. The bathroom door seems very fragile, when I was there one of the screws of the frosted glass door flew off and I informed the reception immediately and they asked a maintenance person to look into it. The screw is still falling off even after that. (I dont think it's the fault of the personnel though, it's more like a design error or a forced door installation )
2. I wish they could at least provide a facial tissue or if not a small face/hand towel. They did provide a roll of toilet paper but a small pack of facial tissue would really make a difference (it doesn't really cost much).
3. The tv doesn't have skycable. I think it's just free-to-air, not really an issue but it would be nice if they could offer something better or if they atleast installed a smart tv where you can connect your own netflix account.
They said they have free flowing snacks and coffee available all day but I was not able to try it since I don't really drink coffee.
They also have clean and well designed bathrooms with good water pressure.
The slippers they give out is really nice too! They have very cute designs and they don't look cheap!
And oh, they have a really fast internet connection! Though mobile data reception inside the rooms are very poor.
However, the hotel, just like other hotels, have rooms for improvements. I have listed some of them below.
1. The bathroom door seems very fragile, when I was there one of the screws of the frosted glass door flew off and I informed the reception immediately and they asked a maintenance person to look into it. The screw is still falling off even after that. (I dont think it's the fault of the personnel though, it's more like a design error or a forced door installation )
2. I wish they could at least provide a facial tissue or if not a small face/hand towel. They did provide a roll of toilet paper but a small pack of facial tissue would really make a difference (it doesn't really cost much).
3. The tv doesn't have skycable. I think it's just free-to-air, not really an issue but it would be nice if they could offer something better or if they atleast installed a smart tv where you can connect your own netflix account.
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Date of stay: January 2020Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
A lot to digest? Read an AI-generated summary of recent traveler reviews.
We love this hotel, it has a free coffee (unlimited😊) The design of the rooms are very artistic and each rooms has a 32” tv and all of there rooms are clean. Everyone in the hotel specially the guards are very accomodating and they always smile😊. I will recommend this hotel to everyone who just needs to relax and chill and drink unlimited coffee.
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Date of stay: March 2020Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ericka Ramos, General Manager at U Hotels Makati
Responded Jul 14, 2022
Dear Jerry, Thank you for choosing to stay at U Hotels Makati and for taking the time to post a review on TripAdvisor. A review like these inspires our team to do better everyday. Again Thank U and Looking forward to see U soon As always U hotels Makati is all about U. Sincerely, Ericka Aquino Ramos Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
U hotels provides an petite yet instagrammable room which are appealing to the eyes of its guest. Even the hotel has one of the cheapest rates in Makati, the cleanliness of the facilities as well as the services are off the charts. Will recommend it to my friends and colleagues.
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Date of stay: February 2020Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from ErickaAquinoRamos, Hotel Manager at U Hotels Makati
Responded Feb 29, 2020
Dear Hoeneal, Thank you for choosing to stay at U Hotels Makati and for taking the time to post a review on TripAdvisor. We are very glad that you had a very good "U" experience staying in our hotel. Again Thank U and Looking forward to see U soon As always U hotels Makati is all about U. Sincerely, Ericka Aquino Ramos
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Comfortable and clean with a rain shower. Comfy bed and free slippers! Great location and amazing service from staff. You can have breakfast for an additional 300 pesos and they also offer free water tea and coffee all day with snacks! Fast WiFi and sell face masks also.
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Date of stay: March 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ericka Ramos, General Manager at U Hotels Makati
Responded Jul 14, 2022
Dear Travelella2020, Thank you for choosing to stay at U Hotels Makati and for taking the time to post a review on TripAdvisor. A review like these inspires our team to do better everyday. Again Thank U and Looking forward to see U soon As always U hotels Makati is all about U. Sincerely, Ericka Aquino Ramos Hotel Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
At the start of the ECQ last March we were blessed enough that our company,VXI Makati provided hotel accommodation. So for almost two months, I stayed in U Hotel Makati. The rooms were clean and well ventilated.While there may be restrictions due to the pandemic like the buffet breakfast - they made
sure that breakfast was still delicious, healthy and served attractively. We also felt safe , alcohol is always available, the lobby and floors were sanitized plus the other steps they took to prevent Covid 19. But more than all of these, staff members were prompt to respond and very friendly. Special mention goes to Elli and Roger who made sure that requests were provided immediately. Also worth the mention are the security guards who were also friendly but ensured we are safe. Kudos to the management and staff of this hotel. We may be away from
our families at that time, but you made us feel at home!
sure that breakfast was still delicious, healthy and served attractively. We also felt safe , alcohol is always available, the lobby and floors were sanitized plus the other steps they took to prevent Covid 19. But more than all of these, staff members were prompt to respond and very friendly. Special mention goes to Elli and Roger who made sure that requests were provided immediately. Also worth the mention are the security guards who were also friendly but ensured we are safe. Kudos to the management and staff of this hotel. We may be away from
our families at that time, but you made us feel at home!
Read more
Date of stay: April 2020Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ericka Aquino, General Manager at U Hotels Makati
Responded Nov 20, 2021
Dear Emalaboy28, Thank you for taking time in writing us a review. We always see to it that we give our guests the best service for you to enjoy and be comfortable on your stay with us. Thank U again, and we hope to see U soon! As always U hotels Makati is all about U. Sincerely, Ericka Aquino Ramos U HOTEL MANAGER
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I was surprised that the rooms given are clean and quiet that gives a very zen place to stay even though U hotels is inside the busy streets of makati. I love the decors from the lobby up to the rooms especially in the cafe area since its almost valentines day. I would definitely recommend this to my friends and family.
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Date of stay: February 2020
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The room is warm and welcoming, it was a nice surprise that what we wanted or needed was available to use instantly.
The bathroom was nice and spacious and clean throughout our stay.
The food was amazing and couldn't be happier with the friendier staff available when needed.
The location was a perfect spot for us to experience not only the night life but other shops/restaurants.
The bathroom was nice and spacious and clean throughout our stay.
The food was amazing and couldn't be happier with the friendier staff available when needed.
The location was a perfect spot for us to experience not only the night life but other shops/restaurants.
Read more
Date of stay: January 2020Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from ErickaAquinoRamos, Hotel Manager at U Hotels Makati
Responded Jan 5, 2020
Dear Ms. Mary Jane, Thank you for sharing your experience with us. We are pleased to hear that you enjoyed most of our facilities and services. Again Thank U and Looking forward to see U soon As always U hotels Makati is all about U. Sincerely, Ericka Aquino Ramos
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Room is cozy and clean, has art along the hallways and inside the room as well which looks good and beautiful. Location is good because its not directly along Makati Ave so there is less noise. The restaurant in the lobby lounge also serves nice free coffee and tea. Will stay here again if given the chance.
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Date of stay: February 2020Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from ErickaAquinoRamos, Hotel Manager at U Hotels Makati
Responded Feb 29, 2020
Dear MABC010, Thank you for choosing to stay at U Hotels Makati and for taking the time to post a review on TripAdvisor.We very much appreciate your positive words and generous rating. Again Thank U and Looking forward to see U soon As always U hotels Makati is all about U. Sincerely, Ericka Aquino Ramos
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We had breakfast at the lounge and daniel assisted us with everything. service was fantastic, room was very comfy to stay and has a relaxing scent. We are assisted by their staff so well and their food serving was worth every cent. Their bellmans are prompt and greets us always. Clean room, clean lobby, overall was a great hotel to stay. Plus they also have free choco candies on the front area which i love most.
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Date of stay: January 2020Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I arranged my own transportation from the airport to the hotel so I cannot give you an accurate answer. Sorry.
1000php but they also accept a credit card instead
On their website they have an option to message them directly via facebook message, they responded quite quickly to my questions
"Always make sure to get a room with window as some rooms doesnt. We got lucky ours has a window. "Read full review
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PRICE RANGE
₱1,352 - ₱1,972 (Based on Average Rates for a Standard Room)
LOCATION
PhilippinesLuzonMetro ManilaMakati
NUMBER OF ROOMS
62
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Claim Your ListingU HOTELS MAKATI - UPDATED 2024 Hotel Reviews & Price Comparison (Philippines) - Tripadvisor
Frequently Asked Questions about U Hotels Makati
Which popular attractions are close to U Hotels Makati?
Nearby attractions include Octopus Makati (0.3 km), Century City Mall (0.4 km), and Royal (0.2 km).
What are some of the property amenities at U Hotels Makati?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and free parking.
Which room amenities are available at U Hotels Makati?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at U Hotels Makati?
Guests can enjoy an on-site restaurant and breakfast during their stay.
What are some restaurants close to U Hotels Makati?
Conveniently located restaurants include Spice Cafe, Firefly Roofdeck Restaurant, and Cosmic Poblacion.
Are there any historical sites close to U Hotels Makati?
Many travellers enjoy visiting Fort Santiago (7.2 km), Casa Manila (6.5 km), and Bonifacio High Street (2.7 km).
Is U Hotels Makati accessible?
Yes, it offers wheelchair access. For specific inquiries, we recommend calling ahead to confirm.