The experience here in this hotel is very good, very accomodating staff and the hotel rooms has a very unique design, it was my 1st to check in in this kind of room, this cleanliness is very good.. thank you lub d
Really loved the place! Great rooms, and nice staff. I loved the atmosphere of the place, and that it was walking distance for many places in Makati, with malls and restaurants. WiFi wasn't the best in my room, and breakfast wasn't that diverse. Not many options for vegetarians.
Staff were not properly trained in handling guest concerns. Food were not delivered on time during dinner and i need them call them twice on the phone in order for my food to arrived and worst they even asked me if i why i did not receive my food and in the first place they should be the one who need to answer why.
From the security officer, to front desk officers to room service staff, I was greeted enthusiasm and welcomed like a long lost family member. The front office manager, Josephine, has the most contagious jolliness. I absolutely enjoyed my stay because of her and her staff.
Been to almost 100+ countries, And i would say im lucky to be stranded in this hotel for the Duration of the qurantine. It keeps my sanity because of their amenities at the lobby. Clean and great ambiance. Specially to the great and accommodating staff like Pat And Sheila.
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