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45 Polaris Bel-Air, Makati, Luzon 1209 Philippines
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Traveler (62)
Room & Suite (17)
Dining (8)

About

#52 of 145 in Makati
Location
Cleanliness
Service
Value
See why so many travelers make Herald Suites Polaris their hotel of choice when visiting Makati. Providing an ideal mix of value, comfort and convenience, it offers a charming setting with an array of amenities designed for travelers like you. Nearby landmarks such as Urban Greens Hydroponic Farm Systems (0.2 mi) and Saint Peter And Paul Parish Church (0.3 mi) make Herald Suites Polaris a great place to stay when visiting Makati. Rooms at Herald Suites Polaris provide air conditioning, a refrigerator, and a minibar, and guests can stay connected with free wifi. In addition, while staying at Herald Suites Polaris guests have access to a 24 hour front desk, room service, and baggage storage. You can also enjoy an on-site restaurant. Need a place to park? Free parking is available at Herald Suites Polaris. While visiting Makati, you may want to try some fish and chips at one of the nearby restaurants, such as Sala Bistro, Apartment 1B, or Howzat Sports Bar. Plus, during your trip, don’t forget to check out some of the popular monuments and statues, such as Manila South Cemetery, Gabriela Silang Monument, and Sultan Kudarat Monument. At Herald Suites Polaris, your comfort and satisfaction come first, and they look forward to welcoming you to Makati.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Hot tub
Free breakfast
Archery
Badminton
Kids stay free
Airport transportation
Parking garage
Internet
Bar / lounge
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary welcome drink
Snack bar
Wine / champagne
Entertainment staff
Evening entertainment
Karaoke
Nightclub / DJ
Shuttle bus service
Car hire
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business center
Couples massage
Foot massage
Full body massage
Hand massage
Head massage
Massage
Neck massage
24-hour security
Baggage storage
Concierge
Convenience store
Currency exchange
Newspaper
Non-smoking hotel
Shops
Doorperson
Umbrella
24-hour front desk
Express check-in / check-out
Clothes dryer
Dry cleaning
Laundry service
Self-serve laundry
Washing machine
Ironing service
Shoeshine
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Bidet
Bathrobes
Room service
Safe
Seating area
Telephone
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Minibar
Refrigerator
Flatscreen TV
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Landmark view
Non-smoking rooms
Suites
Smoking rooms available
Good to know
HOTEL CLASS
Languages Spoken
English, Filipino, Japanese

Location

Full view
95Great for walkers
Grade: 95 out of 100
291Restaurantswithin 0.5 km
19Attractionswithin 0.5 km
32Reviews1Q+A4Room tips
Traveler rating
  • 12
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  • 5
  • 2
  • 1
Time of year
Traveler type
Language
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Most Recent
KGB777 wrote a review Jun 2020
Singapore, Singapore41727 contributions2854 helpful votes
+1
Stayed here for 2 nights in Feb on a weekend getaway shortly before the world fell apart. Booked on Agoda, prepaying around $65 SGD a night including a basic breakfast. Only 2 devices allowed for WiFi. Room was small but adequate. Only 1 towel provided despite booking for 2 adults - had to ask for the additional towel. Same problem again after cleaning on the 2nd day. Double bed with a very hard mattress. Combined shower/bath in bathroom. Some noise from slamming doors and aircon. Friendly staff. Friendly staff. Good location in the night-life area of Makati. About a 20 min walk to the malls.
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Date of stay: February 2020
Location
Service
Sleep Quality
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Victor M wrote a review Jan 2020
2 contributions1 helpful vote
This was my second stay at this hotel. I stayed for 5 nights. Pros: great location, clean rooms and friendly staff. Negative: I was assigned a room on the 6th floor and told there a water pump noise and they were working to fix it. The noise was non stop during my entire stay making rest or sleep difficult. They said they could not move me to a similar room on a lower floor. I was not offered anything to compensate for the inconvenience. If you have not already booked and paid for the room I strongly recommend finding another hotel until the water pump is fixed.
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Date of stay: January 2020Trip type: Traveled
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Amatul K wrote a review Nov 2019
16 contributions12 helpful votes
This hotel we stayed for the first two nights. It's old muggy ,Dirty and substandard hotel. They charged us extra for early check-in. And still did not offer breakfast that was included. We were traveling for the last 30 hours. Bed sheets were not changed there were hair and other body secretions . Room is very small.Towels are worse then your cleaning towels. Area is not good at all. Pictures look great . Don't go by the pictures and read all reviews especially negative 😬.
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Date of stay: October 2019Trip type: Traveled
2 Helpful votes
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Mary Anne wrote a review Oct 2019
Manila, Philippines7 contributions10 helpful votes
I did not expect the room to be bigger than I thought. I was expecting that it will just be a basic standard room, considering the price, but there's more space and the room didn't feel cramped. Bathroom is bigger that I expected as well, complete with toiletries. Nice and simple hotel within your budget that you can stay in if you want to explore within the Makati area. The hotel is walking distance from Poblacion as well, which is an area that you can explore for night-out with friends. There are many restaurants in the area too so if you just want to do food tripping and explore different restaurants, then this is the hotel for you. Breakfast is not a grand buffet but there's a variety to choose from (plated Filipino and Continental Breakfast). Unlimited bread, cereals and fruits are available during breakfast too.
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Date of stay: September 2019
Cleanliness
Service
Sleep Quality
1 Helpful vote
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shafee wrote a review Sep 2019
shafee30 contributions12 helpful votes
Clean. Staff are friendly. Located in Makati; close to the red light district. The rooms are a bit dated. Breakfast is very limited -Need more options. Also they will charge for an extra glass of milk! WiFi is available throughout the hotel but needs reconnecting each time you return to the hotel or change floors. We arrived early, given no option of early check in. We returned at check-in time and were told they had to check the room was ready?! Overall Good value for money as the price is cheap but based on the breakfast alone, I wouldn’t stay here again.
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Date of stay: September 2019Trip type: Traveled
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asiatraveller5000 wrote a review Aug 2019
Sydney, Australia71 contributions88 helpful votes
Just got back from 5 nights here. I had an upper floor room at the back. Very very clean Room size is not as big as it appears in photos( of course ) but is the typical hotel size room. Big enough. Staff were extremely accommodating and clearly well trained in hospitality. I interacted with several different one and all had the same friendly attitude. Excellent staff. Management- take a bow. Location- maps make the hotel seem further away from Burgos than it actually is. I could walk there in maybe 2 minutes. Noise- no noise from Burgos, very very minor traffic noise at peak times. I would say very quiet given it's Makati and the closeness to the action. Naturally some noise from other guests, but it is not a cheap hotel so other guests generally considerate. Hot water- excellent and never ran out. Wifi- small deduction here. Speed was quite good but drops out were more frequent than acceptable. Needs a bit of modernization. But really very minor. Breakfast- adequate, food quality was good. Choice/range could be improved a bit. eg Cereals could offer granola or at least a healthy option rather than the sugar laden ones. Yoghurt could be added Security-- first class and on the job. Overall I was very impressed and would definitely stay again.
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Date of stay: July 2019
Value
Cleanliness
Service
Trip type: Traveled
1 Helpful vote
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harald83 wrote a review Jul 2019
the Philipines27 contributions19 helpful votes
+ beautiful hotel with spacious elegant rooms + a very pleasant correct and attentive staff +rooms clean and completely equipped + good airco. + a quiet and serene atmosphere. Thumbs up for that Unfortunately a few unnecessary cons, which is a pity, otherwise would have given it 5 stars : - we live in 2019 , but the internet connection seems from 1995: a lot of interruptions and very low speed in the room . - : the menu card in the resto promises a lot but is astonishing overpriced for what is offered - remote control tv needs replacement Overall love this hotel that does not deserve the mentioned cons. So i would say : invest a little ... it will pay back :))
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Date of stay: July 2019
Value
Location
Service
Trip type: Traveled
1 Helpful vote
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travel_sweeties wrote a review May 2019
Los Angeles29 contributions42 helpful votes
Booked this hotel for my niece’s pre-debut photoshoot because of its Art Deco design. This hotel exceeded our expectations. We enjoyed our stay and ended up booking another night. The staff from the manager to the front desk to the restaurant manager to the security are extremely helpful, professional and polite. They went out of their way to make us feel welcome. The hotel is fairly new. Very clean, quiet and relaxing. Breakfast is basic but enough. Had lunch there one day and the food was good. Location is close to everything...malls, stores, restaurants. We were pleasantly surprised that there’s a good hotel in this side of Makati. Room rates are reasonable. Good sized rooms with basic amenities. They could use new towels as the ones we got are already showing wear and tear. Water overflows from the tub to the floor when you shower - it must be a flaw with the construction design. Overall, we were very satisfied with our stay and we wont hesitate to stay here again.
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Date of stay: May 2019Trip type: Traveled
2 Helpful votes
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cbroxas23 wrote a review Feb 2019
Makati, Philippines41 contributions33 helpful votes
My wife and I were on our way to Cubao for a Valentine's Day dinner event, but got pinned down in the Makati inbound and outbound traffic for more than two hours. We decided to wiggle our away from the traffic and look for an alternative place for a quiet dinner within Makati. And we were pleasantly surprised to find Herald Suites at Polaris with sufficient parking spaces and its Aurora Cafe, almost all for ourselves. It was only after we ordered foods, when other customers came in for their dinner. We were professionally served by a Hotel & Restaurant Management (HRM ) trainees. Lesson learned - Don't cursed the traffic, just look for lots of nice places inside Makati sans traffic woes.
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Date of stay: February 2019
Location
Service
Trip type: Traveled
1 Helpful vote
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shoutaloud wrote a review Feb 2019
Portland, OR75 contributions11 helpful votes
A little pricey for our budget, but they were willing to keep our second suitcase for a week while we traveled to another island. It's in a slightly seedy part of town with prostitutes and expensive restaurants. It's a veryspotlessly clean and pristine hotel though, and we enjoyed our stay. Bed comfortable, AC excellent, shower hot and refreshing. For cheap eats, there is a small local family restaurant serving a Filipino buffet of homemade food nearby. The breakfast wasn't much to speak of however. For someone on a gluten-free diet there were very few options except an egg.
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Date of stay: February 2019
Rooms
Location
Service
Trip type: Traveled
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PRICE RANGE
US$46 - US$72 (Based on Average Rates for a Standard Room)
LOCATION
PhilippinesLuzonMetro ManilaMakati
NUMBER OF ROOMS
50
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Frequently Asked Questions about Herald Suites Polaris
Which popular attractions are close to Herald Suites Polaris?
Nearby attractions include Ayala Triangle Gardens (0.4 km), Century City Mall (0.4 km), and Strumm's (0.2 km).
What are some of the property amenities at Herald Suites Polaris?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
Which room amenities are available at Herald Suites Polaris?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Herald Suites Polaris?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Herald Suites Polaris?
Yes, free parking, a parking garage, and secured parking are available to guests.
What are some restaurants close to Herald Suites Polaris?
Conveniently located restaurants include Cosmic Poblacion, Firefly Roofdeck Restaurant, and Beni's Falafel.
Does Herald Suites Polaris have an airport shuttle?
Yes, Herald Suites Polaris offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Herald Suites Polaris have airport transportation?
Yes, Herald Suites Polaris offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Herald Suites Polaris?
Yes, dry cleaning and laundry service are offered to guests.
Does Herald Suites Polaris offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Herald Suites Polaris?
The staff speaks multiple languages, including English, Japanese, and Filipino.