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7862 Makati Avenue corner Kalayaan Avenue, Makati, Luzon 1210 Philippines
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3 people are viewing this hotel
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Room & Suite (182)
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What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.

About

#22 of 160 hotels in Makati
Location
Cleanliness
Service
Value
Travelers' Choice
I'M Hotel is a property of many firsts - It is the first 5 star hotel in the Poblacion district of Makati and houses the first Onsen Spa in the Philippines, which is incidentally the largest urban spa property in the country as well. It is exceptionally located with close proximity to malls, entertainment centres, and a mere 800m away from the Makati CBD. I'M Hotel aims to redefine the concept of luxury, by removing dated and irrelevant excesses to focus on elements that deliver the highest levels of utility. Every customer touchpoint is carefully curated and tailored to the guests' preferences. The name itself is a homage to the guest, an invitation for them to project their personalities and preferences onto the hotel so that they can truly call the experience their own. Book direct with us for the best rates not available anywhere else. Complimentary access to our club lounge also awaits for all direct bookers who reserve via our website, email, or telephone line.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Airport transportation
Business Center with Internet Access
Conference facilities
Wifi
Hot tub
Indoor pool
Outdoor pool
Fitness / spa locker rooms
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Swimup bar
Poolside bar
Rooftop bar
Shuttle bus service
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Massage
Rooftop terrace
24-hour security
Baggage storage
Concierge
Currency exchange
Non-smoking hotel
Doorperson
Dry cleaning
Laundry service
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Room features
Air conditioning
Private balcony
Room service
Safe
VIP room facilities
Minibar
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Trendy
Family
Languages Spoken
Filipino
Hotel links
Special Offer:Suite Escape Flash Sale
2332Reviews27Q+A100Room tips
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jimomc wrote a review 5 Feb
Paramus, New Jersey4 contributions2 helpful votes
The I'M Hotel, Makati is my home-away-from-home when vacationing in the Philippines, at least during the Manila leg of the trip. First, Makati is my #1 choice of neighborhoods bc it appears the most upscale in terms of dining, drinking, and overall safety. The red light district on Burgos St is relatively tasteful in appearance (at least compared to other RL districts in Manila) and has a much better vibe in general. Burgos has a walkable feel even though cars share the road. A couple of open-air bars add to the Strolling experience. And there are several (at least 3) nearby restaurants that are truly marvelous such as, Caruso, Sala, and Blackbird. My typical evening in Makati is dining out at the best restaurant available - usually a 10 min cab ride. Followed by an after- dinner-drink close to home on Burgos St, sitting outside an open-air bar, people watching, feeling the vibe. I think my go-to bar is named Cheers. Finally, when it's time to call it a night, guess what, the best part, the I'M Hotel is just around the corner. Walkability gets high marks in my book! Why disrupt the most blissful buzz of the day in a taxi amongst chaotic traffic, A leisurely stroll home under my own steam is much preferred. There are other hotels on the block, perhaps equally walkable, but even the very best of them are a step down from the I'M. The I'M is the chicest, and the staff makes you feel like you're surrounded by family. That combo is rare. The price might be higher than the others, but the payoff is worth every penny. Another big plus is rooms with balcony / terrace. A terrace is a must-have for me. The indoor / outdoor floor plan adds another dimension to the in-room experience. Thank you I'M management, staff, and board of directors. Great job! I'm looking forward to enjoying the fruits of your labor for years to come. Bye for now. Jim
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Date of stay: January 2023
Value
Location
Service
Trip type: Traveled solo
Room Tip: Room with balcony / terrace adds another dimension to the in-room experience.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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clamster wrote a review Mar 2022
Cardiff18 contributions30 helpful votes
Hotel's Favorite
We originally were staying at another nearby hotel in Makati. However after the torture of 2 nights on the bed there we decided to try other hotel beds for comfort. I'M hotel is simply the best hotel i have ever stayed in in Asia. Wonderful staff , clean well appointed room and a bed fit for royalty! The wi fi is super fast and there is a 42 inch TV with YouTube. Well worth the modest premium compared to other properties in Manila. The only small detail that I felt could make a difference is the provision of milk for coffee in the room instead of horrid creamer. The management listened and agreed to provide me with a small quantity of milk . 5* genuinely.
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Date of stay: March 2022Trip type: Traveled as a couple
Room Tip: Starbucks nearby and as the hotel restaurant is still closed, sadly, there is an excellent...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Duty Manager, Guest Services / Front Office at I'M Hotel
Responded 25 Apr 2022
Dear clamster, Thank you for visiting I'm Hotel Makati. We appreciate you taking time to share with us your review and giving us a near-perfect rating. It is through comments like yours that we are kept inspired to work hard in getting the 5-star approval of our guests. On your next visit, I urge you to also try our very own I'M Onsen Spa to complete your I'M Hotel experience. On your next visit, I would strongly recommend booking directly with us on imhotel.com or email us at reservations@imhotel.com. We offer better rates than anywhere online. Again, thank you very much. We look forward to welcoming you back again soon. I'm Hotel Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The Architect I wrote a review 5 Feb
Was in Room 3115 it had a cockroach infestation that was coming from a hole in the bathroom wall and Lost half a day moving to another room. across the street, Avenue mall demolishing and it's hard to sleep in the morning. I just wish they know by the system how many times have I stayed there and at least say welcome back and care about loyal customers.
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Review collected in partnership with this hotel
Date of stay: January 2023Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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virgilmhollins wrote a review 3 Feb
Los Angeles, California
The room and view was very nice, and the amenities (massage, steam room, sauna and Onsen Spa) made it even harder to leave. In addition the breakfast buffet exceeded expectations. That being said, the best part of the stay was the customer service which was exceptional. Cheers!
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Review collected in partnership with this hotel
Date of stay: January 2023Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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423rahult wrote a review 2 Feb
Melbourne, Australia
Checkin: I was a business customer and for once was traveling only with a Debit card. At the time of check-in, was charged on Debit card for security. Refund provision is only after 1 Month of checkout. You could have easily looked at granting an exception, had 3 more rooms booked alongside me; but you choose to say that we cannot get access to the room 8:30 Pm in the night. Bad room quality, DARK, less lighting, poor aesthetics & poor quality bedsheets. Breakfast: Almost had little to no breakfast on all days I stayed. Extremely found myself out of eating options.
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Review collected in partnership with this hotel
Date of stay: January 2023Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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geckojohn wrote a review 2 Feb
San Diego5 contributions1 helpful vote
One of the nicest hotels and excellent location! The hotel room was super modern and first class. One of the best beds I've ever slept in. Great layout with sofa lounger and nice view. I like the desk for catching up with work and tv. The breakfast buffet was incredible - they even had sushi, espresso machine, meats, eggs, fish, cheese tray. One of the nicest pools I've ever seen - an infinity pool with clear bottom so you can see the street below! The spa was also very nice. Highly recommended.
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Review collected in partnership with this hotel
Date of stay: January 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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kamilQ9759GB wrote a review 2 Feb
Kuala Lumpur, Malaysia
+1
Excellant service orientated hotel. Good location for business travel. Close to business district and shopping malls. Check in and check out was very smooth. All staff friendly and willing to answer all questions
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Review collected in partnership with this hotel
Date of stay: February 2023Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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ftraveller2023 wrote a review 2 Feb
Our room was really clean and had a really great view of the city. The spa was really nice and was able to get us right in. There is also a cool rooftop bar with excellent drinks and food on the top floor of the hotel.
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Review collected in partnership with this hotel
Date of stay: January 2023Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Jade R wrote a review Jan 2023
1 contribution
The staffs are really friendly and polite. The hotel has a good ambience. I love the idea of the pool overlooking Makati City. The view will be so much better from there. Also, the rooftop bar that boasts the jellyfish tanks and breathtaking view of the Makati skyline is my favorite from the hotel as I find it unique and new.
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Date of stay: January 2023Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Duty Manager, Guest Services / Front Office at I'M Hotel
Responded 6 days ago
Dear Miss Jade, Thank you very much for your recent visit and for sharing your five-star impression about your recent stay. We are so happy to have you as our guest at I’M Hotel! I am delighted that your experience was beyond your expectations. It is through comments like yours that we are kept inspired to be the best that we can be for our guests. On your next visit, I would strongly recommend booking directly with us on imhotel.com or email us at reservations@imhotel.com. We offer better rates than anywhere online. Again, thank you very much. We look forward to welcoming you back again soon. I'M Hotel Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
M50Trip wrote a review Jan 2023
Dublin, Ireland59 contributions24 helpful votes
Super hotel. Good location. The rooms are very spacious. The staff are super nice. Great food, very well prepared and the service is good. The only downside is some items on the menu were not available. They could also do with some more choices on the menu. Also was not able to order wine or drink in the restaurant in the lobby. If you want to drink you had to go to the roof bar. This is very poor for a hotel restaurant.
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Date of stay: January 2023Trip type: Traveled as a couple
Room Tip: Check out the Spa. It is a must to try. Top marks to Yolanda,China and Emma.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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PRICE RANGE
US$96 - US$148 (Based on Average Rates for a Standard Room)
LOCATION
PhilippinesLuzonMetro ManilaMakati
NUMBER OF ROOMS
434
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I'M HOTEL - UPDATED 2023 Reviews & Price Comparison (Makati, Philippines) - Tripadvisor

Frequently Asked Questions about I'M Hotel
Which popular attractions are close to I'M Hotel?
Nearby attractions include Century City Mall (0.2 km), Strumm's (0.4 km), and Saint Peter And Paul Parish Church (0.2 km).
What are some of the property amenities at I'M Hotel?
Some of the more popular amenities offered include an indoor pool, a swimup bar, and a rooftop bar.
Which room amenities are available at I'M Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at I'M Hotel?
Guests can enjoy a swimup bar, a rooftop bar, and free breakfast during their stay.
Is parking available at I'M Hotel?
Yes, free parking is available to guests.
What are some restaurants close to I'M Hotel?
Conveniently located restaurants include Cosmic Poblacion, Firefly Roofdeck Restaurant, and Hummus Elijah.
Are there opportunities to exercise at I'M Hotel?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Does I'M Hotel have an airport shuttle?
Yes, I'M Hotel offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does I'M Hotel have airport transportation?
Yes, I'M Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at I'M Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does I'M Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.