We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Save
Share
Pastor St Gulod Labac, Batangas City, Luzon 4300 Philippines
Contact accommodation for availability.
There are similar hotels available.
View all
Traveler (153)
Room & Suite (26)
Dining (19)

About

#1 of 26 hotels in Batangas City
Location
Cleanliness
Service
Value
PonteFino Hotels presents options for leisure and business travelers with three (3) accommodation types catering to both long and short staying guests: (1) Pontefino Hotel, (2) Pontefino Residences, and the newest (3) Pontefino Suites. Considered as the most premier hotel in Batangas City, Pontefino is the preferred venue for social and business functions. For more details about accommodation options and event packages, visit the hotel website or follow social media pages. PonteFino Hotels is part of the growing community built within PonteFino Estates - Batangas.
Read more
Suggest edits to improve what we show.Improve this listing
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Car hire
Conference facilities
Banquet room
Valet parking
Wifi
Hot tub
Outdoor pool
Bar / lounge
Coffee shop
Restaurant
Breakfast buffet
Meeting rooms
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Non-smoking hotel
ATM on site
24-hour front desk
Dry cleaning
Laundry service
Show more
Room features
Air conditioning
Room service
Safe
Bottled water
Coffee / tea maker
Refrigerator
Flatscreen TV
Bath / shower
Hair dryer
Show more
Room types
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Quiet
Business
Languages Spoken
English, Filipino

Location

Full view
154Reviews5Q+A40Room tips
Traveler rating
  • 30
  • 57
  • 50
  • 10
  • 7
Time of year
Traveler type
Language
  • More
Selected filters
  • Filter
  • English
Popular mentions
Sort by:
Most Recent
guestseptember wrote a review Jun 2018
Makati, Philippines10 contributions3 helpful votes
we had a seminar and everything was ready before our arrival. the management was flexible with our needs, they are fully booked but still can accommodate and attended to our needs. we will come back again by september for our strategic planning. oh by the way, the rooms are so big and the bathroom, not to mention the swimming pool. thank you pontefino
Read more
Date of stay: May 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Response from Judy M, Resident Manager at Pontefino Hotels
Responded 13 Jul 2018
Dear guestseptember, We are glad you enjoyed your stay with us. See you again on September! If you need assistance of your bookings you may email us at reservations@pontefinohotel.com or call us at 043-723-34-66 or mobile 0917505-4214. See you again.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Lindsay K wrote a review Jun 2018
Brisbane, Australia76 contributions51 helpful votes
The best hotel in the area and is very close to Shell Refinery and JG Summit. The rooms are ok in the main building but very nice on the other side of the pool The pool is large and very good for familys. Has a gym
Read more
Date of stay: May 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Response from Judy M, Resident Manager at Pontefino Hotels
Responded 13 Jul 2018
Dear Mr. Lindsay K, Thank you for your review. We are happy to know that you had a wonderful time at Pontefino Hotel. Hope to welcome you back.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
batgurlaloo wrote a review May 2018
Manila, Philippines823 contributions62 helpful votes
+1
We booked a 2 nights stay for three and on our 2nd day we went to their resto for lunch and when we went back to our room, its already locked and we need to get some things as we prepare to attend to an afternoon wedding. I called up the front desk and no one has arrived to open our room. I even have to run at the far front desk just to ask for them to open the door. They need to improve their buffet breakfast.
Read more
Date of stay: May 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Response from Judy M, Resident Manager at Pontefino Hotels
Responded 13 Jul 2018
Dear batgulaloo, Thank you for taking time to give us your feedback about your experience with us. Our apology for what happened, rest assured we will investigate and check our breakfast buffet. Thank you,
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PercyV249 wrote a review Apr 2018
Dubai, United Arab Emirates45 contributions54 helpful votes
This hotel offers outstanding service and hospitality. Having recently spent eight wonderful nights in one of their one-bedroom apartments, a mere 20 second walk from the main hotel building. All the staff are very attentive, courteous,and extremely helpful for any requests. Security is visible but remain very discrete, and certainly it was a pleasure to be greeted by these guys on every trip in and out of the hotel. The food & drinks are good, with sufficient choices across the menu range allowing us to eat there most nights, and able to try something different each time. Breakfast was always good, however as a suggestion, it would've been nice to offer bacon as part of the continental selection. But other than that it was very good and made a good start to each day. The
Read more
Date of stay: April 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
Helpful
Share
Response from Judy M, Residenct Manager at Pontefino Hotels
Responded 27 Apr 2018
Dear PercyV249, Thank you for taking time and sharing your experience. Rest assured we will be sharing your breakfast suggestion to our Chef, and your commendation to our staff. Hoping to welcome you back on your next visit. Best Regards,
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
TravelByJAandSai wrote a review Apr 2018
Muntinlupa, Philippines16 contributions3 helpful votes
First, upon booking it was all ok. I booked it through phone and no cash out to the point that it was on the day of the check in. Upon arrival the view of the hotel was simply amazing. Seeing their residence looked like San Francisco's town houses. Checking-in is not easy, there are only two people in the front desk handling checking in and checking out guests. On the day of my reservation there are guests that are checking out that came from a convention in Pontefino as well, all though it was being handled by logistics of the convention it is chaotic as there many demands being asked by the convention people. That chaos could have been avoided if it was pre-arranged. It took 30 minutes for my check-in I even joked the front desk manager for a welcome drink due to the
Read more
Date of stay: March 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Response from Judy M, Residenct Manager at Pontefino Hotels
Responded 27 Apr 2018
Dear jalayug, Thank you for your review and giving us feedback regarding your current stay with us. We will take note of your concerns and rest assured will take into consideration of handling the arrangement of the group check-in/out. My apology for the inconveniece that the noise have cause you, we are currently in the process of the installation process of our PABX to our new wing of the Hotel. Your comments about the restaurant pricing has been brought up and will take into consideration of reviewing. Again, thank you and we hope of welcoming you back again.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Janalynnr wrote a review Apr 2018
Manila, Philippines26 contributions12 helpful votes
The rooms are superb, berry spacious, with living room and kitchen. It feels like a studio condo, probably slightly bigger than most studio condos in Makati. I was able to exercise in my room, since the gym was quite small. It had a bathtub. The amenities inside the bathroom include: toothbrush, soap, shampoo and shower gel. It has a bathtub and bidet. The pool is big., with separate kiddie pool. Breakfast is very limited, though. Coffee is great.
Read more
Date of stay: April 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Response from Judy M, Resident Manager at Pontefino Hotels
Responded 13 Jul 2018
Dear Janalynnr, We are delighted to hear you were overall pleased during your stay We trust that your experience will bring you back to Batangas! Looking forward to welcoming you back in Pontefino Hotel soon. All the best,
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
shelob wrote a review Apr 2018
Manila, Philippines238 contributions156 helpful votes
Pro: 1) Relaxing environment 2) We booked the executive suite and it was spacious 3) Bathrooms with amenities with 2 sinks, bathtub and shower 4) Comfortable beds 5) Reliable wifi 6) Kitchen + living room 7) Pool nearby - warm 8) Not perfect, but fairly clean 9) Nice gardens 10) Ok service 11) Near SM and the church Cons: 1) Service sucks on major holidays 2) Dirty on major holidays 3) Overpriced dinner seafood - considering batangas city is near the coast! wtf 4) Service is fair but needs more service architecture training 5) No lifeguard 6) The security guards stare and are freaky 7) Biased parking lot guards - will say no more parking but there is still parking! 8) Lousy, LOUSY breakfast for such a seemingly nice hotel - imagine serving canned fruit cocktail for breakfast
Read more
Date of stay: April 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Response from Judy M, Resident Manager at Pontefino Hotels
Responded 13 Jul 2018
Dear shelob, Thank you for sharing your experience with us. Your feedback is vital to us as we strive to provide the best service for all guests. I hope you accept our sincerest apologies if this situation caused any discomfort during your stay. Thank you for your understanding and consideration and look forward to welcoming you back at Pontefino soon! Sincerely,
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
agnixx wrote a review Apr 2018
Takasago, Japan24 contributions8 helpful votes
Comfortable stay n good customer service. Not giving 5 stars due to problems with ants in my room. Restaurant food in this hotel is a bit overpriced but delicious This is the best hotel in Batangas area.
Read more
Date of stay: March 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Response from Judy M, Resident Manager at Pontefino Hotels
Responded 29 Jul 2018
Dear agnish d, Thank you for your review, we appreciate your feedback. Rest assured we will discuss your concerns with the team. Looking forward to welcome you back. Sincerly,
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Mario L wrote a review Apr 2018
Quezon City, Philippines61 contributions23 helpful votes
Pontefino Hotels & Residences, in general, is a good hotel. The CONS: Major Maintenance issues - 1) T&B’s inefficient/uncontrolled -Hot Shower, dated Fixtures and Cracked/Broken Tiles, 2) Worn-out Draperies with visible holes, 3) One Elevator down out of 2. The PROS: 1) The Hotel business - 1) This hotel has a nice property layou and good location with nearby SM Mall & Catholic Churches, 2) surprisingly the room, which we we had, Premium Twin Room @4F, was quite spacious for family of 3 Pax, it’s old tho but clean and as bonus, has a nice view. 3) The Hotel Staff, from the Front Desk down to the Bellboys, Guards and Waiters, are all very friendly and courteous, 4) The coffee shop is nice. CONCLUSION: Definitely, the pros outweigh the cons, which are part of the territory
Read more
Date of stay: March 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Mark J wrote a review Mar 2018
Denton, Texas120 contributions34 helpful votes
This hotel was amazing. The rooms were spacious and comfortable, the staff very friendly and eager to help. Breakfast in the morning was very tasty! Pool was refreshing. This hotel was everything that I could want!
Read more
Date of stay: November 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Response from Judy M, Resident Manager at Pontefino Hotels
Responded 10 Apr 2018
Thank you Mark J. Hoping to welcome you back again.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
ALSO KNOWN AS
pontefino hotel batangas
FORMERLY KNOWN AS
Pontefino Hotel & Residences
LOCATION
PhilippinesLuzonCalabarzon RegionBatangas ProvinceBatangas City
NUMBER OF ROOMS
65
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing