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Pastor St Gulod Labac, Batangas City, Luzon 4300 Philippines
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About

#1 of 26 hotels in Batangas City
Location
Cleanliness
Service
Value
PonteFino Hotels presents options for leisure and business travelers with three (3) accommodation types catering to both long and short staying guests: (1) Pontefino Hotel, (2) Pontefino Residences, and the newest (3) Pontefino Suites. Considered as the most premier hotel in Batangas City, Pontefino is the preferred venue for social and business functions. For more details about accommodation options and event packages, visit the hotel website or follow social media pages. PonteFino Hotels is part of the growing community built within PonteFino Estates - Batangas.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Car hire
Conference facilities
Banquet room
Valet parking
Wifi
Hot tub
Outdoor pool
Bar / lounge
Coffee shop
Restaurant
Breakfast buffet
Meeting rooms
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Non-smoking hotel
ATM on site
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Room service
Safe
Bottled water
Coffee / tea maker
Refrigerator
Flatscreen TV
Bath / shower
Hair dryer
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Room types
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Quiet
Business
Languages Spoken
English, Filipino

Location

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154Reviews5Q+A40Room tips
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victorlou1190 wrote a review May 2022
Olongapo, Philippines4 contributions6 helpful votes
Had a pleasant stay in Batangas during a business trip. Enjoyed the place with a decent room. Would love to go back. My colleagues and I had a great time together even we were there for business purposes.
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Date of stay: February 2022
Value
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Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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ian_aus wrote a review Mar 2020
Australia73 contributions29 helpful votes
Location- outskirts of Batangas city, near to SM mall, only a short trip into town. Facilities- this review is aimed at the relatively new 'suites' apartment complex located behind the original hotel. They are only about 3 years old but already showing a lot of wear. Our room came complete with broken fittings, flooding shower, blocked drains, constant mosquitos in the room, faulty furniture, the list goes on. I am ok with these things having travelled a little in the Philippines but not when being charged an absolute premium price. The only real highlight is the pool which is decent. Service- Staff encountered during the stay were helpful, in particular, housekeeping and resto staff. Check in and out was done with ease. Not sure how the original hotel is holding up either. If external appearance is anything to go by it really needs some renovations. We most likely wouldn't stay here again. There are bound to be better options in Batangas city.
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Date of stay: March 2020Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Iamscorpio wrote a review Nov 2019
44 contributions21 helpful votes
This Hotel is a great venue for seminar-workshop. With big function hall that can accommodate big groups. Rooms are clean and well maintained. With good security and friendly staff as well. However, comfort rooms near the function hall requires a little bit of repair. Some faucets are not functioning.
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Date of stay: November 2019Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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John C wrote a review Jul 2019
Singapore, Singapore16 contributions28 helpful votes
This hotel was recommended by the staff at Shell Batangas refinery. Nicely decorated with Christmas lights and a beautiful tree at the reception. It's fairly close to the mall as well. Room is clean and tidy.
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Date of stay: November 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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spice858 wrote a review Jun 2019
tacloban4 contributions9 helpful votes
We stayed there for 2 nights only.The place is well kept,relaxing and good enough for short visits. The food though is not that good, the staff are accommodating. Overall, it was a nice place to stay. I have no idea with regards to the price as it was company paid.There are some features in the room that may need fixing, the hotel being old as it is.
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Date of stay: February 2019
Value
Rooms
Service
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
3 Helpful votes
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Response from JudyM2155, Resident Manager at Pontefino Hotels
Responded 25 Jun 2019
Dear spice858, Thank you so much for taking the time to share your comments with regards to your stay, We appreciate your comments to our food and rest assured we will take a look into this the soonest time. We can extend to you the corporate rate of your company on your next visit. Hoping to welcome you again. Best Regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Sheila wrote a review May 2019
1 contribution2 helpful votes
We would like to share our experience and express our gratitude through in a short period of our stay. We found it very enjoyable. The entire staff deserve commendation for acting very professional in a manner the way they entertain us to mention staff in the poolside (marlon and pm shift) they really doing their job! 👍🏻👍🏻. Their courteousness are exceptionally incomparable. But before ending this special mention to Mr. Lumba for his entering effort sharing his vast experince in Hotel Management, to make Pontefino Hotel to be the best in Batangas. Thank you very much!! CHEERS!!!
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Date of stay: March 2019Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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Response from JudyM2155, Resident Manager at Pontefino Hotels
Responded 25 Jun 2019
Dear Sheilajerry19, I am glad that you enjoyed your stay with us. I truly appreciate your commendation to our staff and will definitely share this with Mr. Lumba and Marlon. This is an encouragement for us to continue in giving our service to you, our valued guest. It is a pleasure to have you and I look forward to welcoming you back soon at Pontefino Hotel & Residences. Glad to be of service,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Jim Morrison wrote a review Mar 2019
Batangas City, Philippines76 contributions55 helpful votes
Awful hotel, avoid at all costs. The rooms are not well maintained, air quality is gross everyone I stayed there with got sick afterwards. Water pressure is non existent as well as hot water. Food is overpriced, a simple bottle of water will cost you a 500% markup... You can save tons of money and walk to the nearby 7/11 and pay a fraction of the cost. The only working elevator was being hoarded by the employees trying to clean and service rooms which made it inconvenient for guests to even use. For the price you pay per night it will hardly be worth it. At best this hotel is worth $40 per night.
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Date of stay: February 2019Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
3 Helpful votes
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Response from JudyM2155, Resident Manager at Pontefino Hotels
Responded 12 May 2019
Dear Jim_Daniels87 Thank you for taking time and leaving us a review. We are have made note of your concerns especially when it comes to our guest health, rest assured will take a look on this. My team and I very much appreciate your feedback. Our apology for the experience you had during your stay. Best Regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Monica Cruz wrote a review Jan 2019
Manila, Philippines247 contributions20 helpful votes
+1
The place is relaxing and has beautiful views where you can take photos. For transportation, it's advisable for you to have your own car. There are some amenities for family to enjoy like billiards, pool, etc.
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Date of stay: June 2018
Rooms
Cleanliness
Service
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from JudyM2155, Resident Manager at Pontefino Hotels
Responded 25 Jun 2019
Dear MonicaMirjana, We are overwhelmed by your feedback and I'am glad you had a good time to relax and had a good shots of your photos. Thank you so much for taking the time to share the amenities we offered. Looking forward to welcoming you back at Pontefino soon! All the best,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Meera wrote a review Dec 2018
4 contributions3 helpful votes
Let me say at the very beginning that if you have to stay in this part of Batangas, this is the best option that is available in the area. Writing this review so that readers get their expectations right.. 1. The hotel has a beautiful drive-way which has got a kind of old world charm. The hotel entrance is quite picturesque.. 2. However if you reach the hotel after a long drive from wherever you have come, DO NOT expect to be able to immediately check in to your room.. Irrespective of how many days in advance you have made the hotel reservation, more often than not, you would have to wait at the hotel reception till the hotel staff finish cleaning your room to make it ready for occupation..So you could spend those 30 mins admiring the beautiful drive-way and sinking into the really comfortable couches ( no pun intended here, these sofas are really comfortable) in the hotel lobby.. 3. When you check in, make sure to ask for rooms in the new building. The rooms are bigger, and the plumbing is marginally better and the rooms have 2 Balconies, which is really a plus.. Although, these rooms do not have the intercom facility and you would need to use Watsapp or Viber to communicate with the hotel staff this is still the better option even though the WiFi drops pretty frequently.. 4. Do not expect good house-keeping. And make sure you carry your own toiletries..The ones provided at the hotel could be used to do laundry and not much else.. 5. The early mornings are beautiful here. You wake up to the chirping of the birds.. The hotel also has a beautiful mango orchard behind the gym where you should take a stroll if it is still not cordoned off.. 6. The Breakfast spread is a joke. You have watered down juice and stale fruits as a staple. The live egg counter is operational only if the chef is around which is not very often.. 7. The Hotel has two big swimming pools.. To summarize, the place has it's pluses and minuses . So I would suggest that you set your expectations right, if you want to make the most of the experience..
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Date of stay: December 2018
Location
Service
Sleep Quality
Trip type: Traveled on business
Room Tip: Choose the new building
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Rob B wrote a review Dec 2018
Manila, Philippines54 contributions22 helpful votes
I stayed here for 3 nights whilst in town on a business trip. Bitterly disappointed. First the positives. The room was nicer than expected. I was given a free upgrade to a suite and was generally very good. The hotel "Looks" nice, but this is where the positives stop. First the breakfast is abysmal, i don't consider, burnt cold scrambled eggs in an open container and some supermarket bought bread and pathetic tiny toaster, coffee served from a large warm receptacle and processed cheese and jam, plus some other substandard food an acceptable breakfast. Evening meal, was acceptable, but not great. I was extremely angered to be told i cannot park in the car park as it was full and told to park across a very busy street in an unsecured car park with no crossings. I found there there was some places to park inside, but were barriered off as they were reserved. I went to see the manager, who i am told was not on the premises. Someone else came out and told me that they were reserved for disabled guests (there were lots of reserved spots which cannot all be reserved for disabled guests). Imagine my surprise less than 5 mins later the security guard remove some of the barriers and some non-disabled guests parked there, The staff could not explain to me why this happened nor why the manager was not there. Also a private party was happening which was very loud and disturbing, i expect this is the real reason there was no parking. I don't appreciate being treated as a sub standard guest, clearly there were more "important" guests than me. Disgraceful behaviour. Very poor management is the problem here and it is a blatant lie to be described as luxurious. I don't know what the qualification is for 4 stars, but it certainly doesn't feel like a 4 star hotel. All in all, very disappointing, and will avoid staying here ever again.
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Date of stay: December 2018
Value
Cleanliness
Service
Trip type: Traveled on business
Room Tip: Just avoid hotel in general
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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ALSO KNOWN AS
pontefino hotel batangas
FORMERLY KNOWN AS
Pontefino Hotel & Residences
LOCATION
PhilippinesLuzonCalabarzon RegionBatangas ProvinceBatangas City
NUMBER OF ROOMS
65
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Frequently Asked Questions about Pontefino Hotels
What are some of the property amenities at Pontefino Hotels?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Pontefino Hotels?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Pontefino Hotels?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Pontefino Hotels?
Yes, free parking and valet parking are available to guests.
What are some restaurants close to Pontefino Hotels?
Conveniently located restaurants include Brewista Coffee & Hookah Lounge, Zilkor Restaurant, and Share Cafe.
Are there opportunities to exercise at Pontefino Hotels?
Yes, guests have access to a pool and a fitness centre during their stay.
Are any cleaning services offered at Pontefino Hotels?
Yes, dry cleaning and laundry service are offered to guests.
Does Pontefino Hotels offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at Pontefino Hotels?
The staff speaks multiple languages, including English and Filipino.
Is Pontefino Hotels accessible?
Yes, it offers wheelchair access and reduced mobility rooms. For specific inquiries, we recommend calling ahead to confirm.