Had a pleasant stay in Batangas during a business trip. Enjoyed the place with a decent room. Would love to go back. My colleagues and I had a great time together even we were there for business purposes.
Location- outskirts of Batangas city, near to SM mall, only a short trip into town. Facilities- this review is aimed at the relatively new 'suites' apartment complex located behind the original hotel. They are only about 3 years old but already showing a lot of wear. Our room came complete with broken fittings, flooding shower, blocked drains, constant mosquitos in the room, faulty furniture, the list goes on. I am ok with these things having travelled a little in the Philippines but not when being charged an absolute premium price. The only real highlight is the pool which is decent. Service- Staff encountered during the stay were helpful, in particular, housekeeping and resto staff. Check in and out was done with ease. Not sure how the original hotel is holding up either. If external appearance is anything to go by it really needs some renovations. We most likely wouldn't stay here again. There are bound to be better options in Batangas city.…
This Hotel is a great venue for seminar-workshop. With big function hall that can accommodate big groups. Rooms are clean and well maintained. With good security and friendly staff as well. However, comfort rooms near the function hall requires a little bit of repair. Some faucets are not functioning.
This hotel was recommended by the staff at Shell Batangas refinery. Nicely decorated with Christmas lights and a beautiful tree at the reception. It's fairly close to the mall as well. Room is clean and tidy.
We stayed there for 2 nights only.The place is well kept,relaxing and good enough for short visits. The food though is not that good, the staff are accommodating. Overall, it was a nice place to stay. I have no idea with regards to the price as it was company paid.There are some features in the room that may need fixing, the hotel being old as it is.
We would like to share our experience and express our gratitude through in a short period of our stay. We found it very enjoyable. The entire staff deserve commendation for acting very professional in a manner the way they entertain us to mention staff in the poolside (marlon and pm shift) they really doing their job! 👍🏻👍🏻. Their courteousness are exceptionally incomparable. But before ending this special mention to Mr. Lumba for his entering effort sharing his vast experince in Hotel Management, to make Pontefino Hotel to be the best in Batangas. Thank you very much!! CHEERS!!!
Awful hotel, avoid at all costs. The rooms are not well maintained, air quality is gross everyone I stayed there with got sick afterwards. Water pressure is non existent as well as hot water. Food is overpriced, a simple bottle of water will cost you a 500% markup... You can save tons of money and walk to the nearby 7/11 and pay a fraction of the cost. The only working elevator was being hoarded by the employees trying to clean and service rooms which made it inconvenient for guests to even use. For the price you pay per night it will hardly be worth it. At best this hotel is worth $40 per night.
The place is relaxing and has beautiful views where you can take photos. For transportation, it's advisable for you to have your own car. There are some amenities for family to enjoy like billiards, pool, etc.
Let me say at the very beginning that if you have to stay in this part of Batangas, this is the best option that is available in the area. Writing this review so that readers get their expectations right.. 1. The hotel has a beautiful drive-way which has got a kind of old world charm. The hotel entrance is quite picturesque.. 2. However if you reach the hotel after a long drive from wherever you have come, DO NOT expect to be able to immediately check in to your room.. Irrespective of how many days in advance you have made the hotel reservation, more often than not, you would have to wait at the hotel reception till the hotel staff finish cleaning your room to make it ready for occupation..So you could spend those 30 mins admiring the beautiful drive-way and sinking into the really comfortable couches ( no pun intended here, these sofas are really comfortable) in the hotel lobby.. 3. When you check in, make sure to ask for rooms in the new building. The rooms are bigger, and the plumbing is marginally better and the rooms have 2 Balconies, which is really a plus.. Although, these rooms do not have the intercom facility and you would need to use Watsapp or Viber to communicate with the hotel staff this is still the better option even though the WiFi drops pretty frequently.. 4. Do not expect good house-keeping. And make sure you carry your own toiletries..The ones provided at the hotel could be used to do laundry and not much else.. 5. The early mornings are beautiful here. You wake up to the chirping of the birds.. The hotel also has a beautiful mango orchard behind the gym where you should take a stroll if it is still not cordoned off.. 6. The Breakfast spread is a joke. You have watered down juice and stale fruits as a staple. The live egg counter is operational only if the chef is around which is not very often.. 7. The Hotel has two big swimming pools.. To summarize, the place has it's pluses and minuses . So I would suggest that you set your expectations right, if you want to make the most of the experience..…
I stayed here for 3 nights whilst in town on a business trip. Bitterly disappointed. First the positives. The room was nicer than expected. I was given a free upgrade to a suite and was generally very good. The hotel "Looks" nice, but this is where the positives stop. First the breakfast is abysmal, i don't consider, burnt cold scrambled eggs in an open container and some supermarket bought bread and pathetic tiny toaster, coffee served from a large warm receptacle and processed cheese and jam, plus some other substandard food an acceptable breakfast. Evening meal, was acceptable, but not great. I was extremely angered to be told i cannot park in the car park as it was full and told to park across a very busy street in an unsecured car park with no crossings. I found there there was some places to park inside, but were barriered off as they were reserved. I went to see the manager, who i am told was not on the premises. Someone else came out and told me that they were reserved for disabled guests (there were lots of reserved spots which cannot all be reserved for disabled guests). Imagine my surprise less than 5 mins later the security guard remove some of the barriers and some non-disabled guests parked there, The staff could not explain to me why this happened nor why the manager was not there. Also a private party was happening which was very loud and disturbing, i expect this is the real reason there was no parking. I don't appreciate being treated as a sub standard guest, clearly there were more "important" guests than me. Disgraceful behaviour. Very poor management is the problem here and it is a blatant lie to be described as luxurious. I don't know what the qualification is for 4 stars, but it certainly doesn't feel like a 4 star hotel. All in all, very disappointing, and will avoid staying here ever again.…