Today I experienced the WORST service a hotel can give and WORST value for money, the room is not cheap ha, 2500 for a room non airconditioned room??? This is just a normal room! Nothing special. At believe me, hindi naman malamig sa baguio all the time specially in summer. Which is ngayon, specially since we went out a bit late today, pawis ka na pag gising mo sa umaga if late nagising with a small electric fan, di man lang stand fan. The first room 2000, since you need to open the windows, has view of their dining area with loud music up to 1030pm. Bawal daw patayin. Lol. So, magpuyat na lang lahat ng guest bahala kayo sa buhay nyo policy namin to. Our second booked room is a bit pricier, 2500 nga. Bigger but not better. We asked for complementary water bottle sa reception, on top lang sa 2 na binigay, come on, this is just 10 peso water ha. Kahit isa lang. But reception, sticked to the policy daw ng hotel, bawal daw yan lang daw. To make it worse, she answered, yung iba ngang hotel di nagbibigay eh. Aba, teh ive been booking hotel for years, walang 2500 hotel na walang tubig at di nagbibigay ng tubig. Nakapitchel pa kanila with ice jusko ka. Or unli 10 peso bottle kung wala pitchel. And so, nagrereklamo nako at the front desk, and asked for a manager, tanan No Manager na pang gabi. Upon going up, i came across a lady, Sir Nanginginig din ako kanina sa galit. I bought San mig Light ayaw ako bigyan ng baso. Eh pano iinumin. At pinagbabayad ako ng ice (bitbit nya at napilitan sya bumaba to ground flr), binili daw nya na lang ng 25 pesos. Okay so mas malala pa sya sa 10 peso tubig na hinihingi ko. Sya ice lang they cant even have the courtesy na iakyat. And to make it worse, ayaw bigyan baso dba, nung nagalit sila, aba nagbigay daw. BOWL. SO IINOM KA NG SAN MIG LIGHT SA BOWL. WORSE SERVICE AND NON VALUE FOR MONEY. There are better.…
Absolutely terrible experience. Wag magpalinlang sa magandang reviews dahil sobrang disappointing talaga. The room does not include aircon and comes with 500 per night charge. Not all rooms pwede kabitan ng aircon. This is not indicated in their online postings so be wary. Kahit magreklamo ka sa staff wala sila pakialam, sisisihin pa sa Agoda na 3rd party service na inemploy nila. Kung di ka mag-aircon, mainit ang room kasi isa lang ang window. Kung atrium ka (like where we were) mainit, maingay, at may pop music nakaloop until 10:30pm. Sobrang hindi sulit pera mo dito, sa iba ka na lang. Mahina pa ang signal ng phone at mahina ang WiFi. Kung wala lang requirement na early booking in Baguio ay cinancel ko na ang booking ko dito. 😩
Truly, a place to stay! Amenities and facilities are simple yet provides you comfort. Rooms are spacious. And what makes our stay complete are the front desk officers, very accommodating. And of course, very affordable. 👌
Rooms: Pros - spacious, clean, good view Con - noise, sound proofing (choose a room not on the Legarda street) Service: Pros - staffs are friendly and courteous Con - they did not clean the room the whole time we were booked in the hotel Warning: - no aircon (night time is no problem, day time can be hot) - no breakfast included in the room by default - pricey (you can get better hotel with the price) - parking is an adventure
Room is spacious with good view. A complimentary bottled water with electric kettle and coffee. Safety deposit box is also available inside the room. Bed is comfortable. Hotel is senior citizen/pwd friendly because they have elevator inside the hotel. A bit far from the city proper so it's suppose to be quiet but ongoing construction will wake you up in the morning aside from the smell of cigarette though we are supposed to be on the "No Smoking" room, you can still smell the cigarette inside the room.
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