Paladin Hotel
136 Abanao Ext, Corner Carino St BC, Baguio, Luzon Philippines
Lowest prices for your stay
$43
Free cancellation until 08/27/22
$43
$34
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About
#20 of 134 B&Bs / Inns in Baguio
Location
Cleanliness
Service
Value
Paladin Hotel has 46 Rooms with different room types, Economy Room, Deluxe, Premier Deluxe and Family Rooms. A function room is likewise available for small meetings, parties, weddings which can seat 50 to 65 persons.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Free breakfast
Karaoke
Car hire
Meeting rooms
Massage
24-hour security
Secured parking
Wifi
Breakfast available
Baggage storage
Convenience store
Newspaper
Non-smoking hotel
ATM on site
24-hour check-in
24-hour front desk
Express check-in / check-out
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Room features
Air conditioning
Housekeeping
Safe
Flatscreen TV
Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Languages Spoken
English, Filipino
Location
Full view
89Good for walkers
Grade: 89 out of 100
52Restaurantswithin 0.5 km
8Attractionswithin 0.5 km
Contact
136 Abanao Ext, Corner Carino St BC, Baguio, Luzon Philippines
Getting there
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131Reviews4Q+A35Room tips
Reviews
Traveler rating
- 24
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- 31
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- 10
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Most Recent
Worst hotel experience ever since first night stay. No one gave us a hand to help us with our baggage upon arriving. I have a toddler with me with many baggage, given that they do not have an elevator or escalator at least. Every single time we request for a room make up, the arrangement of the beddings remain the same when we got back. They only pick up the trash in the bin and replenish the toiletries and that's it. Also, we got overcharged. Worst of all is that 2 weeks has already passed as of this posting and we still haven't received the refund yet. They are so full of excuses. Will never return nor recommend this hotel to anyone. The room appearance and service quality doesn't deserve the rates being charged to guests.
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Date of stay: June 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
+1
stayed 2 nights, accommodating and nice staff, free decent breakfast, near burnham park, Rizal Park. many restaurants nearby, Good Taste, Sizzling Plate, Shakey's , Chinese restaurant and korean restaurant.
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Date of stay: February 2020
Value
Cleanliness
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
+1
Paladin Hotel is a must visit hotel in Baguio City. It is a walking distance from Burnham Park, Good Taste Restaurant and Cafe by the Ruins. The economy room is clean, complete of basic toiletries and have a good ambience. Love their breakfast which consists of one viand and unlimited rice, pancit, fruits and overflowing coffee. The hotel staff are very accommodating. Love the different quotes they placed on the different level of stairs.
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Date of stay: October 2019Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from PALADINHOTEL, Front Office Manager at Paladin Hotel
Responded 19 Oct 2019
Dear Mr. Sumaya, Thank you for the heartwarming feedback. We will definitely pass the compliment and commendation to our colleagues involved in providing the product and the hotel services. Thank you once again for the positive feedback, this will surely make our colleagues motivated. We are more than happy to welcome you back soon. Respectfully, Christine
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We stayed for one night....the desk staff was outstanding. The location was good for what we needed. The room was fine. My wife didn't like the bathroom. We had breakfast included in our stay. I am not sure if it was the guys serving food or just a lack of communication. It was set up as a buffet--I think. But, when you got up to the serving trays, only a few things were available. Our kids did not get enough to eat...we ended up having to go out for breakfast. If you are going to have a buffet...do it right.
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Date of stay: June 2019Trip type: Traveled with family
Cleanliness
Service
Sleep Quality
Room Tip: Our room was on the first floor...OK
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from PALADINHOTEL, Manager at Paladin Hotel
Responded 27 Aug 2019
Dear Mr Tom, Thank you for your recent stay at Paladin Hotel. We are truly very sorry that we did not meet your expectations and did not live up to our own high standards. We want you to know that we value your comments and rest assured that we will take whatever steps are necessary to ensure that the next time you will visit our property, we have already made some improvements on your feedback. In the service industry , our reputation and success is built on the experience and satisfaction of our guests. Please let me know the next time you come here as I would like to welcome you personally. Thank you once again, your continued patronage is very important to us and we hope that you will give us another chance to be of service to you again the future. Respectfully, SHIRLEY VALENCIA
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Spent 3 weeks here, nice clean rooms, walking distance to everything, great staff and great price. Several decent places to eat within 5 minute walk and park right down the street. one of better places in town for price..
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Date of stay: July 2018Trip type: Traveled solo
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from PALADINHOTEL, Manager at Paladin Hotel
Responded 27 Aug 2019
Dear Sir/Ma'am, Greetings from Paladin Hotel! We appreciate your recent stay with us and that our company's efforts were noticed. We will definitely pass the compliment / commendation to our colleagues involved in providing the product and the hotel services. Thank you once again for the positive feedback, this will surely make our colleagues motivated. Respectfully, SHIRLEY B. VALENCIA
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The Hotel is good for budget room but expect what you get. No elevator available and good luck if your room is located at the 4th floor. The room itself is only good for two because the room was so small The breakfast is a limited selection and unli rice available. You cannot smoke in Baguio but we saw some locals are smoking but be aware for the police that will penalies you. The room is outdated need some room refurbishment. Near to Good Taste Resto and to Session Road Guards are polite and good personality.
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Date of stay: February 2019Trip type: Traveled as a couple
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from PALADINHOTEL, Manager at Paladin Hotel
Responded 27 Aug 2019
Dear Mr. Jomerito, Thank you for your recent stay at Paladin Hotel. Our apologies if we did not meet your expectation. We, the staff of Paladin Hotel strive hard to provide a unique experience to our guests and your feedback on the room and the breakfast have been discussed with the Management and rest assured that we are taking necessary measures to improve on these. Thank you for raising your concerns , comments and feedback, this will definitely be a guide for us to improve more. Should you visit again our property, please let me know as I would like to meet your personally. Sincerely, SHIRLEY B. VALENCIA
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
correct hotel , quite cheap, in the center of Baguio close to central park, lot of stairs to climb to your room, humoristic indications on some steps, bit noisy with the traffic in front of the hotel, ok
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Date of stay: June 2018Trip type: Traveled on business
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from PALADINHOTEL, Manager at Paladin Hotel
Responded 27 Aug 2019
Dear Mr. FFlyon, Greetings from Paladin Hotel! Thank you for the review you have made through Trip Advisor. . Your concern on the stairs have already been discussed with the Management and we are on the planning stage to address this. The traffic noise is beyond our control, however, we have taken necessary measures so as not to cause any inconvenience to our guests. Once again, thank you for taking time to give us your review as this will definitely be our guide to improve more on our service. Please give us the chance to be of service to you again in the future. You may directly contact me or our Assistant Manager should you visit us again. Sincerely, SHIRLEY VALENCIA +63 74 442 2408
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I stayed in early Sept, and cannot believe some of the feedback here. The staff are incredibly attentive, speak excellent English, and nothing was too much trouble. The inclusive breakfast is adequate, and with sufficient choice to suit even the most finicky eater. The stairs to reception would not suit the aged or infirm, and our room had two sizeable steps from the door, and bathroom door down to the main living area. (If you had not dried your feet thoroughly it was quite hazardous.) Other than this, I could see no fault, and the massage is so welcome after walking in such a hilly town. We found it comfortable, and whilst the bedcovers provided were not thick, had I been cold, I'm sure an extra blanket would have been available. Great value for money.
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Date of stay: September 2018Trip type: Traveled with family
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from PALADINHOTEL, Manager at Paladin Hotel
Responded 27 Aug 2019
Dear Mr. Mike, Thank you for the heartwarming feedback. We strive hard to ensure our guests have a wonderful and had a great experience at our property and it is extremely encouraging for someone to tell us. Thank you so much for taking the time to share this with us. It really means a lot to us especially the employees of the company who aim for excellence. For the stairs, we are on a planning stage to address this and hopefully this will be addressed as soon as possible. Thank you again for your kind comments and patronage. We look forward to serving you again soon. Sincerely, SHIRLEY B. VALENCIA
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Same with Bianca M (previous review), my secretary booked my hotel room through Agoda and to my surprise that the front desk clerk asked for 1% service charge (why?). It was too difficult for me to sign the WAIVER OF AGREEMENT as the ladies told me I need to vacate the room at 11am whereas it clearly states in the waiver that I have to vacate the room at 12nn. The toilet in their resto stinks!!! I would rather go to a nearby "eatery" than to have another of their "free" breakfast. N.B. There is a charge when you want to borrow their hair dryer.
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Date of stay: May 2018Trip type: Traveled on business
Location
Cleanliness
Service
Room Tip: Not recommended
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
Helpful
Response from PALADINHOTEL, Manager at Paladin Hotel
Responded 27 Aug 2019
Dear Mr. Ramon, Thank you for taking time to share your review on your stay in our property. We sincerely apologize for any inconvenience you have had experience with us. First, I would like to explain the service fee of 1% which is being collected from the guest. We have added a very minimal service charge of 1% for the room charge ( not 10% or more just like in any other hotels ) in order to help our employees , motivate and encourage them to go and beyond what is expected from them in terms of providing an excellent customer service which we believe , they do . For the check out time that was advised to you, we acknowledge our lapse on this. Due to guests' request to check in earlier than 12 NN , we have changed our check-out time from 12 NN to 11 AM ( on a trial period ) before you checked in , however, the waiver was not amended which we admit, was a lapse on our part. Just to let you know, we reverted back to our 12NN check out time. For the toilet in the restroom, we have instructed our housekeeping staff to monitor this as during breakfast , usage of the restroom is quite heavy. For the hair dryer, we only request for deposit and do not charge our guests as we have experienced in the past that some guests forget to return the dryer and such are being charged to our employees. Please let me know if the deposit that you made was not returned since this is against our policy , if this wasn't returned, I will conduct an investigation. Please be advised that we are anxious to retain you as a satisfied customer and with your feedback, we will definitely use this to improve our services. Thank you and we look forward to be of service to you again, please give us another chance to do so. Sincerely, SHIRLEY VALENCIA
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We checked in in this hotel thru traveloka , at first we paid the room accommodation plus service charge of cebuana lhuillier since we pay it thru payment channel. Apparently, when we arrived at the hotel, they are asking for a service charge of 1% of the total amount of our room. I thought it is already included on their room price. The room is good for three persons but the CR was too small (as in!). The sheets or the mattress has a foul order to think that one of my friends says that "ndi ata pinapalitan o pinapaarawan un mattress?". At the evening, I asked my friend to transfer into my bed since the aircon is releasing some water. About the free breakfast so far it was all good , they gave unli rice and pansit.
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Date of stay: June 2018Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from PALADINHOTEL, Manager at Paladin Hotel
Responded 27 Aug 2019
Dear Ms. Bianca, Greetings from Paladin Hotel! Thank you for the review you made through Trip Advisor. I sincerely apologize for the negative experiences you have had on your stay in our property. For the service charge, I will conduct an investigation on this if they have charged you twice. Per agreement with Traveloka, the Online travel agency do not collect the service fee of 1%, only upon check-in that we collect the fee. For the sheets that have foul odor, your concern was already raised to our laundry service provider and that they have assured us that this will not happen again. Thank you for your positive feedback on the breakfast . Again, thank you for your review , rest assured your comment and feedback will not put to waste, instead, these will be used a guide for us to improve more on our services. We are committed to go and beyond what is expected from us! Respectfully, SHIRLEY B. VALENCIA
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$29 - US$41 (Based on Average Rates for a Standard Room)
LOCATION
PhilippinesLuzonCordillera RegionBenguet ProvinceBaguio
NUMBER OF ROOMS
46
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Claim Your Listing Frequently Asked Questions about Paladin Hotel
Which popular attractions are close to Paladin Hotel?
Nearby attractions include Burnham Park (0.5 km), Our Lady of Lordes Parish (0.3 km), and Rizal Park (0.2 km).
What are some of the property amenities at Paladin Hotel?
Some of the more popular amenities offered include free wifi, free breakfast, and free parking.
What food & drink options are available at Paladin Hotel?
Guests can enjoy free breakfast during their stay.
Is parking available at Paladin Hotel?
Yes, free parking and secured parking are available to guests.
What are some restaurants close to Paladin Hotel?
Conveniently located restaurants include GoodTaste Restaurant - Otek Branch, Fortune Hong Kong Seafood Restaurant, and Solibao Restaurant.
Which languages are spoken by the staff at Paladin Hotel?
The staff speaks multiple languages, including English and Filipino.
Are there any historical sites close to Paladin Hotel?
Many travellers enjoy visiting Tam-Awan Village (1.6 km) and The Mansion (3.2 km).