Stayed here with my family for the new year. Got the family room for the 4 of us. PROS- excellent location, staff very friendly and accomodating, bed and comforter warm and comfortable, good value for money CONS- room lacking in basic amenities (no desk to put stuff, no glass for drinking or brushing teeth), shower not fully enclosed hence water splashes out, doesnt clean the room (DOH directive allegedly), parking tight, kitchen closes very early (7pm), coffee tastes like water Although there may be lots of CONS, the staff's excellent hospitality and drive to accommodate any of our requests certainly makes up for all deficiencies. Overall, a pleasant experience and will highly recommend to others.
The best asset of this accommodation is its location. Literally just walking distance to everything: bus terminal, mall, best restaurants (!) and tourist spots. No problem with transportation too because its on a main road and taxis pass by almost anytime. The hotel is a modern rustic-ish lodge that has a cafe and a restaurant. Breakfast was alright. Staff were super friendly and very helpful. The room was nice, cozy, with a small balcony overlooking a handful of roofs. Nice bed with smart tv. Had a bit of a problem with the shower plumbing but we managed. Overall it was not perfect but would still definitely stay here for its money's worth and its superb location.
Nice place, close to almost everything you need in the city. The location is close to the bus terminal, and a mall. Room we stayed in has 2 big beds and has the most basic amenities you'll need (no safety box in our room though). TV has Netflix and wifi is fast enough. Breakfast buffet is better than expected, better than others has to offer for the same pricing. Will be happy to stay again in the future.
My family booked the hotel for 4 nights, were VERY disappointed because the room we book is not the same as the picture posted. There’s no cabinet and tables, and the floor is very dirty! Felt worried because we have infant with us. Next the discrimination, my mom ordered our lunch in the restaurant, but she asked that we are going to eat inside the room. One of the staff look at her from head to toe and start coughing and laughing just because my mom is wearing PAMBAHAY (so what?!) so my mom asked who is that guy, then they told my mom that HE is the manager. Really?!! A manager would act like that?!!!! He doesn’t deserve to be a manager!!!!
I will definitely book this hotel again. We got our rooms at a super discounted rate and we felt we got more than what we paid for. -Location is so convenient, its just across SM Baguio, around 5-minute walk to Baguio Cathedral and also walking distance to the bus terminal and other tourist spots. Since its just in front of SM, there are lots of taxis passing by so its not that difficult to find a ride even during rush hour. - Rooms have balcony with a view of the city. You won’t get a balcony in some 5-star hotels. -Buffet breakfast has lots of choices, even more varied than 5-star hotels. And everything tastes amazing. -TV has free Netflix. You will not get this from 5-star hotels or some airbnbs -Room size is adequate for the two persons we booked. Beds and pillows are soft. Water pressure of the shower is strong. Wifi connection is fast. -The external architecture and interiors are stylish, love the woodwork in the lobby. The hotel won awards for its architecture. -Staff is accommodating and went above and beyond their duty. Concierge printed my ticket without additional cost. …