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Traveler (869)
Dining (218)
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What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
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What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 15/03/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Sheraton Oman Hotel
Updated 15/03/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#1 of 12 hotels in Ruwi
Location
Cleanliness
Service
Value
Travelers' Choice
Built in 1985 and completely renovated in 2016, Sheraton Oman Hotel is a landmark in the city of Muscat in Oman and has been a synonym for 5-star hospitality for over 3 decades. Located on top of Ruwi, the financial and business district of downtown Muscat, the hotel is the tallest building in the city and has long been a part of the social fabric of the local community.
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Property amenities
Free parking
Wifi
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Airport transportation
Business Center with Internet Access
Conference facilities
Valet parking
Hot tub
Pool / beach towels
Indoor pool
Outdoor pool
Heated pool
Fitness / spa locker rooms
Fitness classes
Sauna
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Happy hour
Outdoor dining area
Snack bar
Special diet menus
Poolside bar
Car hire
Taxi service
Banquet room
Meeting rooms
Spa
Body wrap
Couples massage
Facial treatments
Foot bath
Foot massage
Full body massage
Hand massage
Head massage
Massage
Neck massage
Steam room
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Picnic area
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Bathrobes
Air conditioning
Housekeeping
Interconnected rooms available
Room service
Coffee / tea maker
Cable / satellite TV
Complimentary toiletries
Safe
Sofa
Telephone
Wardrobe / closet
Bottled water
Iron
Wake-up service / alarm clock
Minibar
Electric kettle
Flatscreen TV
Hair dryer
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Room types
Mountain view
City view
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Family
Languages Spoken
English, French, Russian, Arabic and 7 more
Hotel links
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849Reviews24Q+A89Room tips
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WanderingGaruda wrote a review Jul 2022
United States109 contributions96 helpful votes
I stayed at all three Marriott hotels during my visit: Sheraton Oman, W Muscat, Ritz-Carlton Al Bustan Palace. Overall, Sheraton Oman is my most exceptional stay among all the three hotels. Elite Recognition: All elite benefits duly delivered. Love it when hotels recognize and deliver on the elite benefits due. Rooms: Well designed and spacious rooms. Kitchenette very convenient when travelling with kids. Breakfast: Excellent breakfast. LOVE the fresh vegetable.juice counter. Spa: The spa is FANTASTIC and a real highlight at the hotel. This I think is a huge hidden advantage of the hotel and something that might not occur to vacationing guests. The indoor temperature-controlled pool, hot tub, along with the spa treatments make for a perfect combination. The spa therapist at your spa is great and probably in the top-3 among all my spa visits at Marriott hotels. Club Lounge: The Club Lounge is really good. The selection of wines for the cocktail hour is very good! I loved the red wine. I really also appreciate that when we let the Club Lounge team know we are vegetarians, we had hot vegetarian food available when we visited the lounge. Due kudos to the Pastry team. The Arabic sweet that was prepared daily at the lounge was super-tasty. I am someone who usually takes just one piece of a sweet but I couldn't help relish on multiple pieces of the Arabic sweet. Accurate Posting of Points for Spa Spend I detest having to follow-up with the hotel and/or Marriott when points earned for my spa spend don't post to my account. I had no such issues at the Sheraton Oman which speaks to the integrity of the hotel. Housekeeping/Room Service: Housekeeping did a fantastic job everyday with great turnaround time. Not once did I come back from breakfast and/or my lounge visit to find my room not cleaned after my request. In-room service was prompt. Overall, top-notch hospitality.
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Date of stay: July 2022
Rooms
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Dr.Lial Alzabin wrote a review Jul 2022
1 contribution
Qualified and friendly staff specially the reception staff🌹big thanks for Sheraton hotel I enjoy the stay and breakfast was perfect 👍 very nice activity for children 👍 definitely I will come back again
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Date of stay: July 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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arborfieldman wrote a review Jul 2022
Wokingham, United Kingdom680 contributions267 helpful votes
Sheraton Oman is quite forgettable offering the usual Sheraton touches but nothing outstanding or particularly noteworthy. Beds were ok, breakfast was fine, buffet lunch in the on-site restaurant had a wide range of curry and a roast Turkey but lacked real variety and was absurdly expensive for what was offered. Staff were friendly and helpful. I probably wouldn’t go back, there are better hotels in Muscat.
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Date of stay: July 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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petrk348 wrote a review Jul 2022
UK3 contributions2 helpful votes
Very nice stay, attentive and friendly staff happy to help Staff provided tips and contacts to local guides who are very professional, knowledgable and friendly. Food is very good incl. breakfast but choice of coffee for breakfast should be improved. Happy to come again
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Date of stay: July 2022Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Yalcin A wrote a review Jul 2022
1 contribution
I have stayed during last week for 6 nights. Hotel is amazing, When you enter to hotel , you feel yourself at home. Cause there are talented people makes your stay unforgettable . I would like to thank you , Mr Sameh and his incredible front office desk team , F&B operation , Courtyard Hostess Ms , Lita ( she deserves to be recognized ) , Chef Talal , the juice man makes our day every moorning . Chef Adil and his team , Chef Mustafa went above for all what we need. Beatiful pool facility. I highly recommend this property for your business and leusire stays.
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Date of stay: June 2022
Value
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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didi091 wrote a review Jun 2022
Brussels, Belgium171 contributions92 helpful votes
This was my to go hotel whenever I was in muscat but after this trip I will reconsider this for the future. The service really dropped drastically, breakfast choices reduced by 50% and quality of the food by 75%. I wrote a few years ago that this was one of my favorite bf in a hotel, for now it is not even in my top 100. In the executive lounge there is no coffee machine, because they are doing maintenance to it, since more than 2 weeks. 2 days in a row there was no housekeeping tin the room, after calling twice the reception at 6pm they came and did the room. Rooms are still spacious and comfortable, every single staff is very friendly and smiling. Swimming pool is well maintained and lovely to be around. Gym is very well equipped. This is clearly a mgmt decision to cut costs and reduce the quality, which is in my opinion a pity, in my opinion better to ask a bit more money per night and keep your service to the same level as before.
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Date of stay: June 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Sameh Fathy, Guest Services / Front Office at Sheraton Oman Hotel
Responded 2 Jul 2022
Dear didi091, Thank you so much for taking the time to review your recent stay with us. So glad you enjoyed the Gym facility. Rooms and also our associates attitude. I'm so sorry to hear your comments about the food quality and club lounge facility. For sure will do our best to improve the same. Appreciate your comments and wish o have the chance to welcome you back very soon. Best regards Sameh Fathy Director of Rooms Operation
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Barath R wrote a review Jun 2022
1 contribution
The room was fantastic and the breakfast was simply superb. Everyone attended with utmost professionalism. Very friendly staff and super accommodative. Room was really spacious and the decor inside was really nice. Highly recommend this place for business or personal visit.
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Date of stay: June 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Umrazan wrote a review Jun 2022
3 contributions
We had the most wonderful day at sheraton Oman. I can’t describe it. The greeting when we checked in was amazing the rooms was clean and beautiful. The we had dinner was so Delicious at Asado South American Steakhouse it was so nice the staff wear the best and the food The next day they gave us late checkout thank you so much then we enjoyed the ghetto kids show Overall we enjoyed as group of girls @sheratton Oman
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Date of stay: June 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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iverge wrote a review May 2022
Toronto, Canada225 contributions112 helpful votes
+1
I booked this hotel for a 10 hr stay as I had a 2AM flight out of Muscat. Only reason I selected this hotel was because it was a Marriott Bonvoy property. Check in was very quick and friendly. I used my suite upgrade certificate for a 1 bedroom suite. It was very large, clean and everything was in working condition. The bed was comfortable but the pillows were awful. They were so flat (see photo) and provided absolutely no support. Bathroom was spacious with separate tub and shower. Disappointed that hotel is still using plastic toiletry bottles. Wish they would be more environmentally responsible and change to a refillable system like other Marriott Hotel's. WiFi connection was good and decent selection of tv channels, however some were not working such as CNN. I did pop into the executive lounge mid-day for a cappuccino but the coffee machine was not working and no attendant was present. Selection of snacks consisted of dates and cookies. Fresh fruit such as apples and bananas would have been welcomed. Staff were wearing masks but was not enforcing guests even though local regulations state masks must be worn indoors. Overall the hotel was okay. I certainly wouldn't stay here more than 1 night.
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Date of stay: May 2022
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Sameh Fathy, Guest Services / Front Office at Sheraton Oman Hotel
Responded 25 May 2022
Dear Mr. iverge, Thank you for taking the time to review your recent stay with us. And thank you so much for your Marriott Bonvoy Loyalty. We are so glad you liked our one bed room Suite and the Front office arrival experience. As for your comments regarding the overall stay we appreciate your highlight and for sure will work on it with the Team to to improve it. I wish you had the chance to visit our leisure facilities specially Fitness Centre and Spa Or the pool area as all our famous restaurants and coffee shop which we wish you can try in your next visit to Muscat. With my best wishes Sameh Fathy Director of Rooms Operation.
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choon wei l wrote a review May 2022
Penang Island, Malaysia6 contributions7 helpful votes
Stay there for almost 2 months and it nothing but one word to the ground staff "excellent". Special shoutout to the F&B staff such Tharndn, Chef Tala , Mohammed & Masuma very accomodating staff over there. Just some minor improvement I would think on the food choices, they need to have more fruits selection in their lounge and breakfast. Overall a very pleasant stay. Keep it up!
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Date of stay: April 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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PRICE RANGE
US$112 - US$140 (Based on Average Rates for a Standard Room)
LOCATION
OmanMuscat GovernorateMuscatRuwi
NUMBER OF ROOMS
230
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Frequently Asked Questions about Sheraton Oman Hotel
Which popular attractions are close to Sheraton Oman Hotel?
Nearby attractions include Mutrah Geotrek (0.8 km), Vox Cinema (0.9 km), and White Star Tailors (0.8 km).
What are some of the property amenities at Sheraton Oman Hotel?
Some of the more popular amenities offered include an indoor pool, an on-site restaurant, and a lounge.
Which room amenities are available at Sheraton Oman Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Sheraton Oman Hotel?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Sheraton Oman Hotel?
Yes, free parking and valet parking are available to guests.
What are some restaurants close to Sheraton Oman Hotel?
Conveniently located restaurants include Courtyard, Asado South American Steakhouse, and Woodlands.
Are there opportunities to exercise at Sheraton Oman Hotel?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Does Sheraton Oman Hotel have airport transportation?
Yes, Sheraton Oman Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Sheraton Oman Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Sheraton Oman Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.