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Located close to the airport and the town but far enough to feel exclusive and secluded.
The first thing that will hit you is the attention and care you receive from the staff. They are genuinely friendly and want to help, wether you are lost...More
We stayed in family suite last weekend and I have to boast that we had a relaxing holiday with 1st class service. Kids were really occupied with the activities organized by the Hotel while me and my husband enjoyed ourselves at the pool. Special thanks...More
2 Thank vasaveera
Response from ShangriLa_TAH, Director of Communications at Shangri-La's Tanjung Aru Resort & SpaResponded 3 weeks ago
Happy birthday! Thank you so much for choosing to celebrate it with us.
We are delighted to hear that you and your family had had such a wonderful time with us. I cannot wait to share this with Elizabeth and her team.
Not quite 5*. In general, this is a 5* hotel, however it is let down by its pricing policies and its catering. Our suite in the Tanjung wing is ideal in quality, size, facilities and service. Definitely no complaints here. The pool is good with...More
We had two bookings at this hotel as part of our tour of Borneo. A one night stay before heading off to Sandakhan and then a six night stay on our return. When we arrived for the one night stay, there was no booking. We...More
3 Thank Sue M
Response from ShangriLa_TAH, Director of Communications at Shangri-La's Tanjung Aru Resort & SpaResponded 2 days ago
Dear Sue M,
I read this review with much concern.
While we appreciate the compliments you have paid to the spa and pool teams, we are sorry to hear that the services and facilities you mentioned above have fallen below your expectations.
We would like...More
Tanjung Aru at KK is a must stay for the whole family. For me it's like staying at a great health resort with fun morning yoga with Chin, superb spa treatments ( the probotic scrubs a great way to start your holiday) and a water...More
2 Thank Tanya L
Response from ShangriLa_TAH, Dirrector of Communications at Shangri-La's Tanjung Aru Resort & SpaResponded 4 days ago
Dear Tanya L,
Thank you so much for this wonderful review of the resort and for your recommendation.
We are delighted to hear that you and your family had enjoyed your time with us so much! Please do come back again soon.
Response from RoseofTaiwan | Reviewed this property |
There are four restaurants at the resort , Chinese , Italian , Western , and Malay /buffet . One main course costs between US$15-30, and one beer costs US$5. Beside eating at the resort , sometimes we went out to downtown... More
There are four restaurants at the resort , Chinese , Italian , Western , and Malay /buffet . One main course costs between US$15-30, and one beer costs US$5. Beside eating at the resort , sometimes we went out to downtown for dinner . It costs about US $8 to down town /each way by taxi and it only took aboit 10-15 minutes to town.