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Shangri-La's Tanjung Aru Resort & Spa

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Traveler (3643)
Room & Suite (893)
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Overview
  • Excellent58%
  • Very good28%
  • Average9%
  • Poor3%
  • Terrible2%
Travelers talk about
“kinabalu wing”(296 reviews)
“sunset bar”(505 reviews)
“kinabalu club”(164 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
5 Star Hotel
All hotel details
Additional information
Offers from Shangri-La's Tanjung Aru Resort & Spa
Offers & Announcements: Book Early & Save 15%
Hotel deals
Offers from Shangri-La's Tanjung Aru Resort & Spa
Offers & Announcements: Book Early & Save 15%
Hotel deals
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Rooms
29 Jul30 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (3,997)
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3,133 results
Traveler rating
1,792
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111
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1,792
853
305
111
72
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1 - 5 of 3,133 reviews
Reviewed yesterday via mobile

Located close to the airport and the town but far enough to feel exclusive and secluded. The first thing that will hit you is the attention and care you receive from the staff. They are genuinely friendly and want to help, wether you are lost...More

1  Thank adpy
Hotel's Favorite
Reviewed 4 weeks ago

We stayed in family suite last weekend and I have to boast that we had a relaxing holiday with 1st class service. Kids were really occupied with the activities organized by the Hotel while me and my husband enjoyed ourselves at the pool. Special thanks...More

2  Thank vasaveera
Response from ShangriLa_TAH, Director of Communications at Shangri-La's Tanjung Aru Resort & SpaResponded 3 weeks ago

Dear vasaveera, Happy birthday! Thank you so much for choosing to celebrate it with us. We are delighted to hear that you and your family had had such a wonderful time with us. I cannot wait to share this with Elizabeth and her team. We...More

Reviewed 3 days ago via mobile

Not quite 5*. In general, this is a 5* hotel, however it is let down by its pricing policies and its catering. Our suite in the Tanjung wing is ideal in quality, size, facilities and service. Definitely no complaints here. The pool is good with...More

1  Thank Cliford H
Reviewed 4 days ago

We had two bookings at this hotel as part of our tour of Borneo. A one night stay before heading off to Sandakhan and then a six night stay on our return. When we arrived for the one night stay, there was no booking. We...More

3  Thank Sue M
Response from ShangriLa_TAH, Director of Communications at Shangri-La's Tanjung Aru Resort & SpaResponded 2 days ago

Dear Sue M, I read this review with much concern. While we appreciate the compliments you have paid to the spa and pool teams, we are sorry to hear that the services and facilities you mentioned above have fallen below your expectations. We would like...More

Reviewed 5 days ago via mobile

Tanjung Aru at KK is a must stay for the whole family. For me it's like staying at a great health resort with fun morning yoga with Chin, superb spa treatments ( the probotic scrubs a great way to start your holiday) and a water...More

2  Thank Tanya L
Response from ShangriLa_TAH, Dirrector of Communications at Shangri-La's Tanjung Aru Resort & SpaResponded 4 days ago

Dear Tanya L, Thank you so much for this wonderful review of the resort and for your recommendation. We are delighted to hear that you and your family had enjoyed your time with us so much! Please do come back again soon. Yours sincerely, Claudina...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Fitness Center with Gym / Workout Room
Beachfront
Room Service
Restaurant
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Breakfast included
Hotel Amenities
Free Parking
Room Service
Business Center with Internet Access
Wheelchair Access
Children Activities (Kid / Family Friendly)
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Fitness Center with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hot Tub
Tennis Court
Adult pool
Outdoor pool
Details
Price range
US$210 - US$558 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Romantic Hotel in Kota Kinabalu
#1 On the Beach Hotel in Kota Kinabalu
#2 Spa Hotel in Kota Kinabalu
#2 Family Hotel in Kota Kinabalu
#2 Business Hotel in Kota Kinabalu
#4 Luxury Hotel in Kota Kinabalu
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$210 - US$558 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Romantic Hotel in Kota Kinabalu
#1 On the Beach Hotel in Kota Kinabalu
#2 Spa Hotel in Kota Kinabalu
#2 Family Hotel in Kota Kinabalu
#2 Business Hotel in Kota Kinabalu
#4 Luxury Hotel in Kota Kinabalu
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveler (3643)
Room & Suite (893)
Pool & Beach (587)
Dining (264)
Amenities (138)
Family and Play Areas (42)
Business Center & Event Rooms (22)
Questions & Answers
Ask a question
Patricia S
27 April 2018|
AnswerShow all 3 answers
Response from Bruno E | Reviewed this property |
Yes, I agree with the previous answer. Have a nice stay, Tricia!
1
Vote
jacslo
31 March 2018|
AnswerShow all 7 answers
Response from Jssww | Reviewed this property |
Sorry as a non smoker I don’t know
0
Votes
spanner70
11 February 2018|
AnswerShow all 6 answers
Response from RoseofTaiwan | Reviewed this property |
There are four restaurants at the resort , Chinese , Italian , Western , and Malay /buffet . One main course costs between US$15-30, and one beer costs US$5. Beside eating at the resort , sometimes we went out to downtown... More
1
Vote
Room Tips
"Avoid the Kinabalu wing but not having seen the rooms in the Tanjung Ara wing I cannot say with any certainty..."
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"The five floor was great with sea view."
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"Sea view, but all rooms seem to be a long walk from breakfast."
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"Kinabalu Sea View"