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Cititel Express Kota Kinabalu

Traveler (346)
360
Panoramas (9)
Room & Suite (311)

About

Location
Cleanliness
Service
Value
Cititel Express Kota Kinabalu, a 100% Smoke-Free Hotel since 1 November 2017, offering 275 guestrooms with all the essential amenities for a refreshing experience with great value. Guestrooms are cosy with eclectic mix of stylish feature wall, anchored along efficiency with essential amenities such as Wi-Fi (inclusive of all public areas), LCD TV with satellite channels, electronic safe and power shower. Each guest floor from Level 1 to Level 11 offers common ironing room and hot & cold water dispenser. Located strategically in the heart of the city within Asia City complex, a mere 10-minute drive from the airport and walking distance to several local shopping centres, the hotel operates on the philosophy of “Smart, Clean, Simple”, offering a different dimension of accommodation to the business and leisure travelers – simplicity with a value-focus experience.
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Property amenities
Free parking
Restaurant
Free High Speed Internet (WiFi)
Breakfast Available
Business Center with Internet Access
Concierge
Dry Cleaning
Laundry Service
Meeting rooms
Public Wifi
Wheelchair Access
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Room features
Air conditioning
Non-smoking rooms
Good to know
HOTEL STYLE
Mid-range
Safe
HOTEL CLASS
568Reviews
590Photos
12Q+A
98Room tips
Traveler rating
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Popular mentions
Though it is a affordable hotel but beware of your things and belongings. Don’t leave anything. The staffs will not even bother in helping you to retrieve them. Now a hotel is not even safe for your belongings.
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Response from CititelExpressKK, Hotel Manager at Cititel Express Kota Kinabalu
Responded yesterday
Dear Jaiforester, Thank you for your review. We value all our guest's feedback and take immediate action to investigate any incident accordingly. Safety is our utmost important concern and necessary precautions are in place to enhance our safety measure. Thank you. Regards, Sherry Yee
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Honestly, I regretted for staying this hotel. If only I knew the room is small, I rather find somewhere else. It does not fit with the price I paid at all. Despite the room is small, I have to say that the hotel location is quite good with provided parking in front of the hotel.
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+3
The smallest room I have ever stayed. The decorations are nice but no closet and other amenities. The plus points was the view but not really beach view. Parking is just in front the hotel. Need to get the entrance ticket and get people at receptionist counter acknowlege it.
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Response from CititelExpressKK, Hotel Manager at Cititel Express Kota Kinabalu
Responded 3 weeks ago
Dear Valued Guest, Thank you for your feedback. We are so sorry to read that there was a technical issue on the air-conditioner in the room you stayed. We have fixed the issue immediately upon your departure. Our apologies to you for the inconvenience caused. We aim to provide a clean and functional room for our guest apart from the room size. With the strategic location within the city center and walking distance to many eateries surrounded our hotel, we do hope that you enjoyed staying with us. We look forward in welcoming your return in the near future. Regards, Sherry Yee Hotel Manager
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I rarely write reviews on hotel but i must voice out my frustration on my stay with this hotel. I was given a second floor room with window and on the midnight 1-2 am, there was people laughing, shouting and talking from the outside. I was unable to sleep for the whole night due
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Response from CititelExpressKK, Hotel Manager at Cititel Express Kota Kinabalu
Responded 3 weeks ago
Dear Valued Guest, Thank you for your feedback. We regret to read that you have had a bad experience during your stay with us. Our front office team would be able to assign you another room to get rid of the noise should you have informed us during your stay. You are such a considerate and nice person since you avoid moving and disturbance to ensure your sleepy and tired partner to have a good rest. We would look into the bed condition that you have highlighted to get it fixed. Once again, thank you for leaving us your feedback and this will certainly allow us to improve further. Best regards, Sherry Yee Hotel Manager
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+5
THE HOTEL DESCRIPTIONS; Hotel name : Cititel Express Kota Kinabalu Date check in : January 28, 2019 (Monday) Date check out : January 29, 2019 (Tuesday) Duration stay : 02 Days & 01 Night. Room number : 219. Room rate : MYR180.00 (excluded breakfast). Remarks : 1st stay
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All photosTravelerRoom & SuiteDining Pool & BeachBusiness Center & Event Rooms
Professional photo exclusively commissioned by TripAdvisorCititel Express Kota Kinabalu
The Superior Twin Room at the Cititel Express Kota Kinabalu
Professional photo exclusively commissioned by TripAdvisorCititel Express Kota Kinabalu
The Studio King at the Cititel Express Kota Kinabalu
Professional photo exclusively commissioned by TripAdvisorCititel Express Kota Kinabalu
The Studio King at the Cititel Express Kota Kinabalu
Our triple room
Professional photo exclusively commissioned by TripAdvisorCititel Express Kota Kinabalu
The Superior Triple Room at the Cititel Express Kota Kinabalu
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12345661
Where is the nearest pharmacy to salgados palm village?
Do you have parking lot for guest?
Yes. But the parking is first come first served basis due to limited space.
2 votes
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How far is your place to jesselton point? Any public transport?
Call Grab and the fee rm6 only
0 votes
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Dear Sir/Madam, The cheapest way to get to the hotel is by the Airport Bus. The cost per way is RM5.00 per adult and RM3.00 per child below 12 years. Tickets can be purchased at the ticket booth available at the airport. However, the shuttle service is only available from 0800hrs until 2015hrs depending from which terminal you depart and the drop-off point is a mere 10-minute walk to the hotel. For convenience, you may get a taxi from the airport to the hotel at RM30.00 per way. Thank you.
0 votes
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How far is the shopping area? How to reach there?
Dear Sir, There is shopping complex right next to the hotel and within 2 minutes walking distance. Another shopping complex is located behind the hotel within 5 minutes walking distance. Othet shopping malls can be reached by taxi within 5 to 10 minutes drive. Thank you.
0 votes
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123
"Please request room with windows, at least you'll get to see outside."
"no window room is quiet"
"There's view to the city."
"Always specify for rooms with a window else the lower priced rooms are located at the centre of the hotel without windows."
"Seaview room is just far away view from the sea"
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PRICE RANGE
US$32 - US$66 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
cititel express kota kinabalu hotel kota kinabalu
LOCATION
MalaysiaSabahWest Coast DivisionKota Kinabalu DistrictKota Kinabalu
NUMBER OF ROOMS
275
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