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Mercure Kota Kinabalu City Centre

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Traveler (131)
Room & Suite (32)
Pool & Beach (4)
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Overview
  • Excellent32%
  • Very good35%
  • Average20%
  • Poor10%
  • Terrible3%
Travelers talk about
AMENITIES
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
Room Service
4 Star Hotel
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Rooms
1 Jul2 Jul
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1 room, 2 adults, 0 children
Standard Room
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Reviews (80)
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All reviewsquiet hotelrooftop pool and barplatinum memberpleasant stayjesselton pointsignal hilltong hingrain showermini fridgeshort walkstandard roomwelcome drinknice roomnight staynoodlesshopping mallexcellent location
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1 - 5 of 69 reviews
Reviewed 2 weeks ago

It's a great location for traveller, right next to Jesselton Point wharf, Suria shopping centre and Gaya Street eateries. The hotel is pretty new and the room is nice. The rooftop pool is nice too with view over the sea.

Thank cuotak
Response from Yakob Z, Executive Assistant Manager at Mercure Kota Kinabalu City CentreResponded 2 weeks ago

Dear cuotak, Thank you for staying with us. We appreciate your feedback and hope you will give us the opportunity to welcome you again at Mercure Kota Kinabalu City Centre. The Mercure Team

Reviewed 2 weeks ago via mobile

We booked here for 6 nights. We won’t return. The staff need customer service training. Negatives: The room they gave us was filthy and used. We then waited 1.5 hours for a new clean room to be ready. We booked for the rooftop pool and...More

Thank binvinnie
Response from Yakob Z, Executive Assistant Manager at Mercure Kota Kinabalu City CentreResponded 1 week ago

Dear binvinnie, Thank you for taking the time to tell us about your experience at the Mercure Kota Kinabalu City Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to...More

Reviewed 2 weeks ago via mobile

3 days 2 nights at superior king size bedroom, window view facing opposite building rooms, basically curtain close all time unless you want other people to see you, suggest get only a seaview room. Room is new and modern, with separate toilet and shower. Free...More

Thank RogerFong
Response from Yakob Z, Executive Assistant Manager at Mercure Kota Kinabalu City CentreResponded 2 weeks ago

Dear RogerFong, Thank you for staying with us. We appreciate your feedback. We hope you will give us the opportunity to welcome you back at Mercure Kota Kinabalu City Centre in the near future. The Mercure Team

Reviewed 2 weeks ago via mobile

# Staff not really friendly during check in. Just talk only important things during check in. # When doing booking, the room not mentioning no window. # The hotel staff not give me the room location like my special request. I request for corner room,...More

Thank Budakesunyian88
Response from Yakob Z, Executive Assistant Manager at Mercure Kota Kinabalu City CentreResponded 2 weeks ago

Dear Budakesunyian88, Thank you for taking the time to tell us about your experience at the Mercure Kota Kinabalu City Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to...More

Reviewed 3 weeks ago

We found Mercure Kota Kinabalu City Centre a terrific hotel. We were very fortunate to have an update with our room and had a wonderful view of the water area of Kota. Hotel, staff and service was excellent.More

Review collected in partnership with Accorhotels.com
Thank jennifervH5869IP
Response from Yakob Z, Executive Assistant Manager at Mercure Kota Kinabalu City CentreResponded 2 weeks ago

Dear jennifervH5869IP, We very much appreciate your comments regarding your stay at the Mercure Kota Kinabalu City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an...More

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About
Amenities
Top amenities
Pool
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Room Service
Free Parking
Fitness Center with Gym / Workout Room
Hotel Amenities
Laundry Service
Room Service
Free Parking
Business Center with Internet Access
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Bar/Lounge
Fitness Center with Gym / Workout Room
Details
Price range
US$52 - US$125 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
US$52 - US$125 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
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Traveler (131)
Room & Suite (32)
Pool & Beach (4)
Questions & Answers
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571vineel
11 June 2018|
Answer
Response from belowhermouth |
Yes it is actually, one in the master bedroom and thw other at the living room
0
Votes
Room Tips
"pls choose different hotel"
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"Great rooms at higher floor and better if facing the sea for beautiful sunset in the evening."
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"book for a room facing the sea"
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"Higher is better"
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