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Eastern & Oriental Hotel

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Traveler (4658)
Room & Suite (1508)
Dining (432)
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Overview
  • Excellent67%
  • Very good23%
  • Average7%
  • Poor2%
  • Terrible1%
Travelers talk about
“new wing”(459 reviews)
“planters lounge”(271 reviews)
“victory annexe”(202 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
5 Star Hotel
All hotel details
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Reviews (4,052)
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3,504 results
Traveler rating
2,271
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278
112
53
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LanguageEnglish
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2,271
790
278
112
53
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All reviewsnew wingplanters loungevictory annexesarkies cornercorner suiteinfinity poollone pinebutler servicecocktail hourold world charmsea viewbeautiful hoteloriginal buildingcolonial stylehigh teahuge bathroomstraits quay
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1 - 5 of 3,504 reviews
Reviewed yesterday via mobile

We recently revisited Penang and for 4 days of our 2 week holiday stayed at the beautiful historic Eastern & Oriental Hotel in Georgetown. We had previously stayed here in 2013 and on that occasion chose the historic wing. This time we chose the Victoria...More

Thank birdvale
Reviewed yesterday

We were pleasantly surprised at this gem of the orient. We decided to stay for 5 days and had a fantastic time. The hotel and it’s facilities were fantastic. The mix of the old traditional level of service, beautifully presented rooms and outstanding staff attention...More

Thank gordoncowan
Reviewed 3 days ago via mobile

Overall we had a great time at the E&O in Penang. The service was good, the staff attentive and the room was excellent (we stayed in the Victory Annexe Wing). However, I'd say that certain items were not quite at the level you would expect...More

2  Thank JimProLFC
Response from EOH01Penang02, The Management at Eastern & Oriental HotelResponded 2 days ago

Dear Valued Guest, Thank you for staying with us and sharing your stay experience on Trip Advisor. We are pleased to hear that overall you had a great time and enjoyed your stay with us. On another note, we acknowledge your feedback in regards to...More

Reviewed 3 days ago

We spent 7 nights in this wonderful hotel which I recommend with enthusiasm – from arrival to departure there was not a single reason to complain which is unusual for me! – our room in the Victoria Annex at 60 odd sq. meters was both...More

Thank GDay1044
Response from EOH01Penang02, The Management at Eastern & Oriental HotelResponded 2 days ago

Dear Valued Guest, Thank you for staying with us and taking the time to provide us with this review. We are delighted to know that you have enjoyed your 7 nights stay and we look forward to the pleasure of welcoming you back for another...More

Reviewed 4 days ago via mobile

This is our 3rd visit to the property, not feeling good for the recent visit in June, where my wife and I decided to take a few days break in Penang. We stay at the Heritage wing, understand it’s an older building with history, but...More

1  Thank chung1954
Response from EOH01Penang02, The Management at Eastern & Oriental HotelResponded 2 days ago

Dear Valued Guest, Thank you for returning to stay with us once again and the time taken to share your feedback and observation. We are however disappointed to know that we failed to meet your expectations in some areas and would like to offer our...More

View more reviews
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About
Awards & Recognition
Travelers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Center with Gym / Workout Room
Free Parking
Bar/Lounge
Breakfast included
Free High Speed Internet (WiFi)
Spa
Hotel Amenities
Room Service
Business Center with Internet Access
Free Parking
Shuttle Bus Service
Breakfast included
Laundry Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Outdoor pool
Details
Price range
US$144 - US$249 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Family Hotel in George Town
#1 Business Hotel in George Town
#3 Romantic Hotel in George Town
#3 Luxury Hotel in George Town
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$144 - US$249 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Family Hotel in George Town
#1 Business Hotel in George Town
#3 Romantic Hotel in George Town
#3 Luxury Hotel in George Town
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveler (4658)
Room & Suite (1508)
Dining (432)
Pool & Beach (400)
Amenities (53)
Business Center & Event Rooms (18)
Family and Play Areas (5)
Questions & Answers
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thorpedo86
11 May 2018|
Answer
Response from Swee L | Reviewed this property |
I believe they are planning renovation, but no date has been fixed! Perhaps, you could contact them before booking. BTW, I used GRAB as our UBER while in Penang. Download the GRAB app! Cost agreed & you need to pay in... More
0
Votes
Pig K
23 April 2018|
AnswerShow all 2 answers
Response from Alan L | Reviewed this property |
I am the hotel guest. Best you ask the hotel.
0
Votes
Pig K
23 April 2018|
AnswerShow all 5 answers
Response from Claudine S | Reviewed this property |
We do not have children but knowing the E & O Hotel for its quality of customer satisfaction they will bend over backwards to provide you with one.
0
Votes
Room Tips
"Victory Annex rooms are worth the additional cost"
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"Corner Suite Awesome"
Read review
"Ask for a room with sea view because the views in the morning and around 6 pm are stunning."
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"Room with sea view"
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