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Deluxcious Heritage Hotel Penang

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Traveler (81)
Room & Suite (95)
Dining (1)
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Overview
  • Excellent53%
  • Very good32%
  • Average10%
  • Poor1%
  • Terrible4%
Travelers talk about
“normal taxi”(2 reviews)
“uber ride”(2 reviews)
“gurney area”(2 reviews)
AMENITIES
Free Wifi
Free Parking
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Suites
3 Star Hotel
All hotel details
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Rooms
10 Jun11 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (67)
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Traveler rating
31
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31
20
6
1
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All reviewsnormal taxiuber ridegurney areafamily suiteevery afternoonhighly recommend this hotelbusy roadold colonialwalking distanceno hot waterreception deskexcellent staylate checkair conditionersuperior roombeautiful hotelon arrival
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1 - 5 of 61 reviews
Reviewed 6 days ago via mobile

We had to move out of our previous hotel because the bed was so hard and we could not get comfortable so could not sleep. The Deluxcious Hotel had a very comfortable bed and the staff were super helpful and it was a joy to...More

Thank KerikeriBill
Response from jackwtteo, Owner at Deluxcious Heritage Hotel PenangResponded 5 days ago

Dear Guest, Thank you for staying with us and glad that our staffs had served you well. Will look into your feedback and hope to see you again soon. Regards, Management of Deluxcious Luxurious Heritage Hotel

Reviewed 4 weeks ago via mobile

The Deluxcious has a great manager and friendly and welcoming staff. Superior double was clean and comfortable, although a little small, but the bed was one of the most comfortable I have slept in and the shower was big enough for a party.

Thank aesale1257
Response from jackwtteo, Owner at Deluxcious Heritage Hotel PenangResponded 3 weeks ago

Dear Guest, Thank you for staying with us. Glad that our staffs had served you well. Hope to see you again soon. Regards, Management of Deluxcious Luxurious Heritage Hotel

Reviewed 9 April 2018 via mobile

The hotel is beautiful and very well maintained as well as a good neighbourhood (good places to eat are situated nearby). However as it's such a small establishment, we felt they weren't equipped enough to manage the requested of guests - we had visited during...More

Thank Aarthi S
Response from jackwtteo, Owner at Deluxcious Heritage Hotel PenangResponded 10 April 2018

Dear Aarthi, I am sorry to hear that we are unable to assist to your laundry request as we had outsource our laundry service. Unfortunately that period was during CNY where typically most shop were closed. We will take your feedback seriously and will discuss...More

Reviewed 24 March 2018 via mobile

We had the family room, which was as beautiful as featured on the website, classic-themed furnitures add to the charm of the hotel. We had a bit of a problem with the air conditioner which took quite some time to cool the room. I suggest...More

Thank Fatimah K
Response from jackwtteo, Owner at Deluxcious Heritage Hotel PenangResponded 26 March 2018

Dear Fatimah, Thank you for your feedback. We will ask our housekeeper to look into it in the future. Glad that our staffs had served you well. Hope to see you again soon. Regards, Management of Deluxcious Luxurious Heritage Hotel

Reviewed 19 March 2018 via mobile

The best hotel that I have stayed so far. The way they behandle their customer is really great. I have stayed there for one night and I was extremely happy and satisfied with the service that the hotel portrayed, especially Mr. Mayon. We need more...More

Thank Sharanya74
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Room Service
Restaurant
Spa
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Free Parking
Room Service
Laundry Service
Multilingual Staff
Concierge
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Restaurant
Spa
Bar/Lounge
Details
Price range
US$45 - US$109 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Spa Hotel in George Town
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$45 - US$109 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Spa Hotel in George Town
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveler (81)
Room & Suite (95)
Dining (1)
Questions & Answers
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graceroom
1 April 2018|
AnswerShow all 3 answers
Response from t0ngdee | Reviewed this property |
Hi, there is no lift in the hotel but there is ground floor unit, i think it should be fine.
0
Votes
Babybud B
3 August 2017|
AnswerShow all 2 answers
Response from jackwtteo | Property representative |
Dear Guest, Thanks you for your interest with our hotel. Our family suite come with 2 queen beds. Selected ones also come with a sofa sitting area. Regards, Management of Deluxcious Luxurious Heritage Hotel
0
Votes
Room Tips
"Garden view and ground floor is probably quieter, but I believe those are the smaller rooms"
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"Deluxe room"
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"This property doesn't offer any smoking room."
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"Some people may suggest get room at 2nd floor as it's quieter."
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