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Pulai Springs Resort

828 reviews
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Traveler (700)
Room & Suite (330)
Storyboard
Overview
  • Excellent16%
  • Very good37%
  • Average29%
  • Poor11%
  • Terrible7%
Travelers talk about
“cinta ayu”(32 reviews)
“nice resort”(17 reviews)
“swimming pool”(70 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4.0 Star Hotel
All hotel details
Offers from Pulai Springs Resort
Offers & Announcements: Bed, Breakfast & Meal Pkg
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (828)Write a Review
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1 - 5 of 806 reviews
Reviewed 3 days ago via mobile

It was a great stay for us here during the CNY celebration. We stayed for 3 days and the kids enjoyed. There are a lot of swimming pools to choose from. They also have a indoor playground which kids would enjoy. Hotel guests are given...More

Thank IanRamirez
Response from PulaiSpringsResortJB, General Manager at Pulai Springs ResortResponded 2 days ago

Dear Guest, Thank you very much for choosing us and for taking the time to write a review. I am very pleased to know that you had a pleasant and memorable stay recently. Thank you for recommending our place to all travelers here on Tripadvisor...More

Hotel's Favorite
Reviewed August 19, 2017 via mobile

This hotel is highly recommended when you are visiting Johor. Even when you want to play in Legoland and shop in JPO, I really recommend you to stay here. We go with family with 2 kids and mom. So suite with 2 bedrooms is the...More

Thank Rakhman H
Response from PulaiSpringsResortJB, General Manager at Pulai Springs ResortResponded August 22, 2017

Dear Guest, Thank you very much for reviewing us. We are very delighted to know that you had such an enjoyable stay. I am pleased to know that my team went the extra mile to ensure that you have a wonderful and memorable experience. Hope...More

Reviewed 4 weeks ago via mobile

We booked a Studio Suite and the room comes with 2 single beds combined together. I'm okay with the room, it's clean and spacious. It's cool to find a sink next to the fridge. The toilet is also clean, no issues. There's a cable TV...More

Thank hannahana
Response from PulaiSpringsResortJB, General Manager at Pulai Springs ResortResponded 4 weeks ago

Dear Guest, Thank you for taking the time to review here on Tripadvisor after staying at our property. I am pleased to know that you found our rooms to be clean and spacious and you liked some of the products and amenities in the rooms....More

Reviewed 4 weeks ago via mobile

As other reviewers have mentioned, the rooms are dated and could use a major face lift. We booked a 4-bed family room and a 2-bed family room which were very spacious and accommodated all of nicely. However the condition of the room leaves much room...More

Thank Stephanie Y
Response from PulaiSpringsResortJB, General Manager at Pulai Springs ResortResponded 2 weeks ago

Dear Guest, Thank you for taking the time to review us. While you liked our spacious rooms, our pools and appreciated our friendly staffs, I would like to sincerely apologize of the room conditions, the air-conditioning systems, overall cleanliness and the insufficient amenities in the...More

Reviewed 4 weeks ago via mobile

Nice and comfortable room and facilities. Staff service can be further improved. Really difficult to get Uber/Grab as the location of the hotel is pretty secluded. Chinese restaurant Qing Palace...service really bad and literally understaff. Have to ask 3 to 4 times just to get...More

Thank Billie T
Response from PulaiSpringsResortJB, General Manager at Pulai Springs ResortResponded 4 weeks ago

Dear Guest, Thank you for taking the time review us. While you had a nice, comfortable stay and enjoyed some of the facilities we offer to all guests, I apologize about the service at Qing Palace. I have personally spoken to the waitresses there and...More

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About
Amenities
Top amenities
Pool
Fitness Center with Gym / Workout Room
Free Parking
Restaurant
Room Service
Bar/Lounge
Free High Speed Internet ( WiFi )
Spa
Breakfast included
Hotel Amenities
Free Parking
Business Center with Internet Access
Room Service
Children Activities (Kid / Family Friendly)
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Pool
Fitness Center with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Golf Course
Outdoor pool
Details
Price range
US$43 - US$82 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#12 Luxury Hotel in Johor Bahru
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
Details
Price range
US$43 - US$82 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#12 Luxury Hotel in Johor Bahru
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveler (700)
Room & Suite (330)
Pool & Beach (118)
Dining (108)
Amenities (64)
Family and Play Areas (5)
Business Center & Event Rooms (2)
Questions & Answers
Ask a question
r1cc0_c
November 28, 2017|
AnswerShow all 3 answers
Response from PulaiSpringsResortJB | Property representative |
Hotel guests will be given free 1 hour entrance. Additional hours will be chargeable
0
Votes
mal a
November 6, 2017|
Answer
Response from kiang long A | Reviewed this property |
it depends on type of room. my previous stay total bill cost around MYR1000++ for 2night at 4beds family room+1extra bed, I pay deposit RM200 cash during booking. I pay all amount during check in. you need to call... More
0
Votes
MJ1205
October 2, 2017|
AnswerShow all 3 answers
Response from Miyenji | Reviewed this property |
I doubt there is a pickup service. We took a grab from City Square Mall. Quite cheap. But can't remember the price already. Around S$10 I think.
0
Votes
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Room Tips
"Make sure the DVD player and TV is working when you check in when you reach if you plan to watch it at night."
Read review
"Choose high floor."
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"The 2-bedroom suits is spacious. Do check the taps to ensure its working."
Read review
"2-3 room suite is good for family accomodation."
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