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Hotel New Tsuruta

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Traveler (114)
Room & Suite (189)
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Overview
  • Excellent19%
  • Very good54%
  • Average20%
  • Poor5%
  • Terrible2%
Travelers talk about
Hotel website
Name/address in local language
AMENITIES
Free Wifi
Free Parking
Breakfast Available
Air Conditioning
Non-Smoking Rooms
Restaurant
Suites
3 Star accommodation
All hotel details
Additional information
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Reviews (146)
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22 results
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4
13
2
2
1
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LanguageEnglish
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4
13
2
2
1
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All reviewsrecommend this hotel to anyonefront desk staffjapanese style roomfloorenglishonsen
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1 - 5 of 22 reviews
Reviewed 28 January 2018

Let's start with the positive bits, yes they do have very nice Japanese rooms which is great if you're a westerner and want to experience the local style. But, that's about it on the positive front really. Totally run-down building that has been past its...More

Thank Traveller-935
Hotel's Favorite
Reviewed 3 September 2017

The location of the hotel is fairly central- It is close to the mall, and the main square where the restaurants are. Our group of 12+ stayed here for three nights as part of a relaxing stop on our trip around Japan. The hotel staff...More

Thank Chris L
Reviewed 12 October 2017 via mobile

The hotel itself needs a good facelift. Old worn out carpets and rooms showing wear and tear. The japanese style rooms are a good size but the futons and bedcovers are quite ugly. The bathrooms are not much either. The onsen on the other hand...More

1  Thank WHISKASyTORTU
Reviewed 7 April 2017 via mobile

Our stay with four friends for 2 nights was good. They a modest onsen at the hotel for $3. So relaxing. Staff is very helpful and good service. The rooms were comfortable and very clean. If you want a view of the ocean be prepared...More

Thank Bobbie M
Reviewed 4 July 2016

This hotel is centrally located and within 10 min walk of JR station. There is a laundromat located 10 mins walk across from main department store. Mamoru (front desk staff) went out of his way to get latest details on trips around Beppu, and to...More

Thank Thomas H
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About
Amenities
Top amenities
Free Parking
Restaurant
Spa
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Meeting Rooms
Concierge
Banquet Room
Self-Serve Laundry
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Restaurant
Spa
Details
Price range
US$78 - US$235 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Spa Hotel in Beppu
#5 Top resorts Hotel in Beppu
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Details
Price range
US$78 - US$235 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Spa Hotel in Beppu
#5 Top resorts Hotel in Beppu
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
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Traveler (114)
Room & Suite (189)
Dining (12)
Amenities (25)
Questions & Answers
Ask a question
Rebecca T
19 March 2016|
Answer
Response from BkkOpera | Reviewed this property |
It's separate. There is onsen for female only. ^_____^
0
Votes
Micaraseth
11 September 2015|
Answer
Response from ElaineFu0831 |
i got the same experience with you. they even no any responses from bookingcom website, facebook and email. quite worry about their service level now.
0
Votes
Room Tips
"Ask for a room with bay view"
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"higher floor, city view and sea view both good"
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"Ryokan is cool, but they also have western rooms"
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"Choose the fushion type of room. It might be slightly more expensive, but alot more comfortable."
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