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Hotel Buena Vista

Traveler (130)
Room & Suite (363)
Dining (106)
  • Excellent24%
  • Very good51%
  • Average19%
  • Poor5%
  • Terrible1%
Travelers talk about
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Free Wifi
Breakfast Buffet
Air Conditioning
Non-Smoking Rooms
Room Service
3 Star accommodation
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3 Sep4 Sep
1 room, 2 adults, 0 children
Standard Room
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Reviews (343)
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All reviewschinese restauranttop floorwestern style hotelthe executive loungelarge hotelhelpful reception staffrooftop barmatsumoto castletrain stationtallest buildinglarge varietybreakfast is servedthe upper floorsone night staygood sizesurrounding mountainswasabi farm
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1 - 5 of 112 reviews
Reviewed 1 July 2018 via mobile

Best hotel in town, strategic location by walking distance to the city centre, bus station or train. The room was great, compact but quite comfortable, breakfast was excellent and the staff helpfull. In small city as matsumoto this hotel is heaven...More

Thank Agus S
Response from ホテルブエナビスタ, Public Relations at Hotel Buena VistaResponded 2 July 2018

Dear Agus, Thank you for your wonderful review. We are thrilled to hear you had an excellent stay with us. As the only full-service modern city hotel in Matsumoto, we strive to offer superior service and facilities to ensure our guests have the best experience,...More

Reviewed 13 June 2018

We stayed for three nights in May with lounge excess which was really nice. The staff was very friendly and polite. The room was a good size with great views. Snacks in executive lounge were average however, we enjoyed the free alcoholic drinks during the...More

Thank Hafiz M
Response from ホテルブエナビスタ, Public Relations at Hotel Buena VistaResponded 17 June 2018

Dear Hafiz, Thank you for taking the time to write about your recent stay with us. We are thrilled to hear you thoroughly enjoyed your time here at Hotel Buena Vista. We always aim to exceed expectations and to deliver outstanding service to our guests,...More

Reviewed 6 June 2018

A 3 star standard. Was greeted with an unhelpful male receptionist when first arrived. . Not typical of Japanese. Apparently they have a practice of turning down the aircon in room. Was told to open the window instead.More

Thank Anna A
Response from ホテルブエナビスタ, Public Relations at Hotel Buena VistaResponded 17 June 2018

Dear Anna, Thank you for your feedback. We are pleased to hear our hotel met your standards and we hope you had a good time here with us. However, it is unfortunate that you felt our receptionist was unhelpful. At Hotel Buena Vista, we strive...More

Reviewed 15 May 2018

Had a one night stay here whilst visiting the castle, nice modern hotel all the usual 4 and 5 star amenities the hotel is central so we went out for drinks and food loads of restaurants all over so no need to spend the high...More

Thank Stephen A
Response from ホテルブエナビスタ, Public Relations at Hotel Buena VistaResponded 16 May 2018

Dear Stephen A., Thank you for your feedback regarding your recent stay. We are pleased to learn you had a lovely time here at Hotel Buena Vista. As a modern city hotel, we aim to keep our standards high and our amenities and services up...More

Reviewed 9 May 2018 via mobile

Good hotel, centrally located. Excellent buffet breakfast at 14th floor!! Great city view! Wifi is average at some rooms. Free transfer to train terminal too! Trip Advisor forcing me to write essay.................More

Thank kimpong65
Response from ホテルブエナビスタ, Public Relations at Hotel Buena VistaResponded 12 May 2018

Dear kimpong65, Thank you for taking the time to write this review of your recent stay with us. We are thrilled to hear you thoroughly enjoyed your time here. Also, As you mentioned in particular, our great location and the excellent buffet breakfast on our...More

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Top amenities
Room Service
Free High Speed Internet (WiFi)
Hotel Amenities
Room Service
Shuttle Bus Service
Wheelchair Access
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Conference Facilities
Breakfast Available
Business Center with Internet Access
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Price range
US$80 - US$304 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Smoking rooms available, Family Rooms
Price range
US$80 - US$304 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Smoking rooms available, Family Rooms
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Traveler (130)
Room & Suite (363)
Dining (106)
Amenities (26)
Business Center & Event Rooms (7)
Questions & Answers
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Aylmer L
17 January 2018|
Response from ホテルブエナビスタ | Property representative |
Yes, we do. There are two parking facilities available. We have an underground parking lot with space for 30 vehicles and a multistory parking facility behind the hotel with space for 370 vehicles. For overnight guests... More
Google Translation
Room Tips
"All rooms are acceptable"
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"Mug up on your Japaneses"
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"Executive floor good value"
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"I think they are all good."
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