NORTHSTAR Loft
4306 Azumi, Matsumoto 390-1513 Nagano Prefecture
Full view
View all photos (58)58
Room & Suite (9)
Dining (7)
View prices for your travel dates
About
#1 of 29 Japanese pensions in Matsumoto
Location
Cleanliness
Service
Value
NORTHSTAR renewed lodge to condominium May 2022. Our rustic lodge and family friendly environment provides a homey, international atmosphere that is enhanced by a climbing wall. Everything is designed for your stay to be fun, to have rest, to meet new friends, and to experience NORTHSTAR's authentic hospitality in an awesome location called the Norikura Kogen, deep within the Northern Alps National Park. Come enjoy our lodge and our local adventures!
Read more
Suggest edits to improve what we show.Improve this listing
Property amenities
Free parking
Free High Speed Internet (WiFi)
Complimentary welcome drink
Bicycle rental
Hiking
Indoor play area for children
Children Activities (Kid / Family Friendly)
Conference facilities
Wifi
Vending machine
Skiing
Board games / puzzles
Meeting rooms
Baggage storage
Non-smoking hotel
Outdoor fireplace
Outdoor furniture
Picnic area
Shops
Clothes dryer
Washing machine
Show more
Room features
Desk
Dining area
Separate living room
Sofa
Microwave
Refrigerator
Cable / satellite TV
Bidet
Stovetop
Electric kettle
Kitchenware
Bath / shower
Complimentary toiletries
Hair dryer
Show more
Room types
Mountain view
Non-smoking rooms
Family rooms
Good to know
HOTEL STYLE
Great View
Charming
Languages Spoken
English, Japanese
Location
4306 Azumi, Matsumoto 390-1513 Nagano Prefecture
Name/address in local language
NORTHSTAR Loft
Getting there
Somewhat walkable
Grade: 54 out of 100
54
11 Restaurants
within 1 kilometer
50Reviews2Q+A6Room tips
Reviews
Traveler rating
- 49
- 1
- 0
- 0
- 0
Time of year
Traveler type
Language
Selected filters
- Filter
- English
Sort by:
Most Recent
A beautiful lodge in the Japan Alps with a friendly bilingual staff and fantastic meals! The lodge offers snowboard lessons, backcountry tours, mountain biking, rental epuipment, etc. There are beautiful waterfalls nearby, as well as a fun ropes course, and nature galore to satisfy the soul. Highly recommend this place!
Read more
Date of stay: March 2020
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
親しみやすいスタッフのおもてなし、美味しい食事、快適で清潔感のある空間〜 マインテンバイク、ハイキング、バックカントリースキー&スノーボード、室内アクティビティ(ボルダリング、卓球、サッカーゲーム)も家族連れに最高です。 乗鞍高原は素敵な自然がいっぱいで、スノーボードのための雪質も最高です。 そんなこんなで私たち家族は毎年ここに訪れます☺︎ ノーススター大好き‼︎ Friendly staffs, lovely meal, comfortable space and clean room.☺︎ There is a great but also mountain bike, hiking, backcountry snowboarding and some indoor activity for family(climbing, table tennis, soccer game). I like snowboarding on fresh dry snow “Japow”. And also there are a lot of beautiful nature in Norikura. I visited North Star with my family every year. We love North Star!
Read more
Date of stay: December 2019Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from NORTHSTAR_norikura, お客様担当マネージャー at NORTHSTAR Loft
Responded Mar 12, 2020
いつもノーススターをご利用いただきありがとうございます。また、嬉しいお言葉をたくさん頂き重ねてお礼申し上げます。 乗鞍高原でできる季節ごとのアクティビティをめいっぱい楽しんでいただけて、私共もとても嬉しく思います。またのお越しを、スタッフ一同心よりお待ちしております！
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I had a business trip in Tokyo and wanted to do some mountain biking on my spare time. When I found Northstar online it felt like the perfect place. Getting there I took the train from Shinjuku to Matsumoto, changed trains at Matsumoto to Shimshimashima Station and finally switched to a bus which dropped me off right across from the Northstar Lodge. Took a while, but was pretty easy to do. I stayed for one night. Dinner and Breakfast were excellent and then spent the next 6 hours mountain biking. My guide helped me have one of the best days of my life. Can't wait to go back!
Read more
Date of stay: September 2017Trip type: Traveled solo
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from ymkn, オーナー at NORTHSTAR Loft
Responded Aug 22, 2018
Thank you for writing and sharing such a great review. We love to hear about our new friend's experiences, and we are glad you could make the most of your time outside of your business trip. Thanks for sharing your highlights and enjoy the ride!
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Our cycle tour group came here - beautiful themed interior for cyclists and skiers/snowboarders. Rooms have a toilet, but shower is onshen style. Futon beds, but chairs and table in rooms. Dinner was excellent - spare ribs and vegetables/salad, plus soup, and dessert of homemade oatmeal cookies with fresh cut fruit. Good coffee.
Read more
Date of stay: May 2018Trip type: Traveled with friends
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from ymkn, 支配人 at NORTHSTAR Loft
Responded May 28, 2018
Thank you so much for staying at NORTHSTAR. We have a private shower (Ofuro) but we did not explain about it well enough to you. We are so sorry for that. Yes, we love biking and snow sports. Hope to see you agin in winter next time!
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We were a family of 8 spread over 4 rooms. In reality we could have fit into 2 rooms since they are quite large. The rooms are Japanese style with great views to the outside which is basically inside a National Park. They had very comfortable tatami floors, Futons and the most comfortable comforters ever. So snug for those -20 degree nights, you will experience on the mountain. There are toilets and washbasins in every room as is anterooms for your shoes. But beware all showers are communal in the Onsen. A common feature in a lot hotels in the area. This was initially a turnoff for us but eventually it turned out very fine. They have a private shower facility which you can also use if you are not willing to share the typical common bath for the Japanese. In general it was a great experience for us. The hotel is about an hour 20 minutes away from Takayama proper during Snowtime. Everyone drives slow here and with good reason. It's high up the mountain the roads are usually covered with snow in the winter. The area is a bit on the remote side as the place is basically a village with not much buildings. Dining facilities are not numerous though the ones we ate in Primavera the italian place, and Abbey Road, the funky Japanese Fusion Restaurant , both booked by the hotel were good and of nice value. Because of the remoteness and since you can literally get stuck in the lodge during a snow storm, breakfast is included and dinner is also usually offered. Breakfast differs daily and is quite ample. We had dinner once, and the food was good and hearty. Definitely worth the place. The place is actually like a recreation center, they can book all your activities like skiing, snowboarding, snowshoeing etc. There's even a rock wall for climbing in one of the buildings. Basically they can arrange lessons, equipment ,even attire for the occasion, tours pretty much anything the area offers. They also have lots of suggestion for stuff to do. Though I think the description that you can ski to the lodge from the ski slopes is a bit on the exagerated side. Theoretically you could but it's quite a long cross country ski. I must mention the staff, as their service is exemplary. Lots of little things for going out of their way , like taking my wife who did not ski up to the lunch time refuge for skiing so she could join us and then fetching her back to bring to the lodge. There were lots of little instances like this. Our family had a great time in the mountain, we would not mind returning, in fact their last good bye was See you next year rather than so long :) We can highly recommend this place!…
Read more
Date of stay: December 2017Trip type: Traveled with family
Value
Rooms
Service
Room Tip: We had four rooms and they all seemed to be the same, so not sure if there are other types of rooms.
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Bethany Y, マネージャー at NORTHSTAR Loft
Responded Jan 30, 2018
Wow - one of the nicest reviews we have ever had. Thank you! We hope to see you this year again - it was great to have you and the whole staff remembers your friendly family. Come back soon! NORTHSTAR
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
Great service. Went there on last minute trip from Tokyo. Get the full board option, the dinner and breakfast was excellent. Spent the day mountain biking with Rikuya in the deep forest. Fun times and highly recommended.
Read more
Date of stay: October 2016Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
I stayed in a Japanese style room with my husband and infant daughter while on a marriage retreat. This is the perfect getaway if you're looking for peace and serenity. The staff is extremely friendly, and most of the employees that we met were American. The rooms were beautiful and comfortable. We were there for two days/nights, and one day I absolutely loved the food and the other I didn't care for it at all. It doesn't change my impression of the lodge, because it was all thoughtfully prepared, and I'm sure others liked it. The end of March was a really nice time to go. It was pretty warm (45), and we could still ski and enjoy the snow.
Read more
Date of stay: March 2015
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Seth M, Public Relations Manager at NORTHSTAR Loft
Responded Apr 4, 2015
Thank you for taking the time to write a review and share your feedback. We really appreciate hearing how we are doing directly from our guests. If there is anything we can do to assist you in the future please let us know.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Deep in the Japan Alps, this cozy lodge felt like a refuge far from day to day worries that can pile up. I was completely at ease in the comfortable and spacious common areas, the staff were exceedingly agreeable, and the room and board themselves were both straight up wonderful. After a day of snowboarding, coming back and unwinding at Northstar was like coming home in the best way.
Read more
Date of stay: February 2015
Value
Rooms
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Love Northstar! Came here for 3 days to get into some of the amazing road riding in the area, which is epic. The staff are super friendly and accommodating and know the area inside out. Facilities are excellent and the food was great, especially breakfast. Definitely THE place to stay in this area, rooms lovely as well.
Read more
Date of stay: June 2014Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from ymkn, マネージャー at NORTHSTAR Loft
Responded Jul 1, 2014
Thank you so much for choosing NORTHSTAR for your road biking trip to northern Japan Alps. We are glad that you enjoyed your stay. We hope you to enjoy our Summer Special BBQ next time.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Wonderful staff, always friendly and available. Meals were fresh and delicious. So many activities from biking, hiking, skiing, snowboarding, and more. The slopes are a five minute walk from the lodge which has a homey feeling, and really comfy and clean tatami rooms. Great escape from Tokyo!
Read more
Date of stay: May 2013Trip type: Traveled with family
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Not the right property for you?
There are more places to choose from in the Matsumoto area.
PRICE RANGE
₱7,667 - ₱12,873 (Based on Average Rates for a Standard Room)
LOCATION
JapanChubuKoshinetsuNagano PrefectureMatsumotoNorikurakougen Onsen
NUMBER OF ROOMS
2
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Is This Your Tripadvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your ListingNORTHSTAR LOFT - Pension Reviews & Price Comparison (Matsumoto, Japan) - Tripadvisor
Frequently Asked Questions about NORTHSTAR Loft
What are some of the property amenities at NORTHSTAR Loft?
Some of the more popular amenities offered include free wifi, free parking, and meeting rooms.
Which room amenities are available at NORTHSTAR Loft?
Top room amenities include a refrigerator, a bidet, and a desk.
What food & drink options are available at NORTHSTAR Loft?
Guests can enjoy a free welcome drink during their stay.
Are any cleaning services offered at NORTHSTAR Loft?
Yes, a clothes dryer and a washing machine are offered to guests.
Does NORTHSTAR Loft offer any business services?
Yes, guests have access to meeting rooms and conference facilities during their stay.
Which languages are spoken by the staff at NORTHSTAR Loft?
The staff speaks multiple languages, including English and Japanese.