We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Shirafune Grand Hotel

Overview
4203 Azumi, Matsumoto 390-1515 Nagano Prefecture See on map
Name/address in local language
AMENITIES
Free Parking
Air Conditioning
Room Service
Family Rooms
Shuttle Bus Service
3.5 Star accommodation
{"scriptFlags":null,"containerAttributes":null,"containerClass":null,"widget":{"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget"}}
Reviews (87)
Filter reviews
8 results
Traveler rating
6
1
1
0
0
Traveler type
Time of year
LanguageEnglish
6
1
1
0
0
See what travelers are saying:
FilterEnglish
Updating list...
1 - 5 of 8 reviews
Reviewed 12 February 2018 via mobile

We had such a good couple of nights, this place is the best. We were Snowed in so nothing to do but relax and enjoy the onsen. The staff are amazing and made sure we were well looked after. The English speaking receptionist made herself...More

Date of stay: February 2018
Thank Von1955
Reviewed 7 February 2018

Outdoor onsen is good. Sauna is good. Food is great. Only the smelly room is not good. People need to take a small ferry to go there. However it was so stupid that everyone needed to produce a ticket to get on the ferry when...More

Date of stay: January 2018
Thank rosaHongKong_China
Reviewed 16 January 2018

What an excellent hotel, service, cleanliness, location, meals and onsen were just perfect! They even have a shuttle bus from JR Matsumoto that takes you to the hotel up in the mountain, so make sure you request that. The service from all the staff were...More

Date of stay: January 2018
2  Thank aim888
Reviewed 31 May 2016

We had a fantastic time at Shirafune Grand Hotel. The room was spacious and overlooked the valley and mountains. The food was excellent and varied over the 3 nights we were there. Staff at the hotel were extremely friendly and courteous and they were very...More

Date of stay: May 2016
1  Thank finbarrtaylor
Reviewed 25 April 2016

The room is spacious and clean. Dinner and breakfast are excellent. Staff are nice and polite though speak limited English. The outdoor hot spring is a bit small if some more people staying there at the same time. Anyway, we have a good stay there...More

Date of stay: June 2015
1  Thank 82winnie
View more reviews
About
Hotel class
Hotel Amenities
HOTEL FEATURES
Free Parking
Room Service
Air Conditioning
Refrigerator in room
Shuttle Bus Service
Room types
Family Rooms
Hotel class
Room types
Family Rooms
Number of rooms
53
Price range
US$207 - US$394 (Based on Average Rates for a Standard Room)
Location
Japan > Chubu > Koshinetsu > Nagano Prefecture > Matsumoto > Shirahone Onsen
Hotel class
Room types
Family Rooms
Number of rooms
53
Price range
US$207 - US$394 (Based on Average Rates for a Standard Room)
Location
Japan > Chubu > Koshinetsu > Nagano Prefecture > Matsumoto > Shirahone Onsen
Photos
Traveler (70)
Dining (25)
Room & Suite (15)
Family and Play Areas (1)
Nearby
Nearby HotelsSee all 198 nearby hotels
Shirafuneso Shintaku Ryokan
87 reviews
.07 km away
Tsuribashinoyado Sansuikan Yugawaso
34 reviews
.17 km away
Tsuruya Ryokan
40 reviews
.30 km away
Yumoto Saito Bekkan
17 reviews
.39 km away
Nearby RestaurantsSee all 1,968 nearby restaurants
Soba-dokoro Gassho
22 reviews
3.55 km away
Maple
13 reviews
3.44 km away
Ankiya
20 reviews
7.72 km away
Norikura Bus Terminal Restaurant
11 reviews
7.41 km away
Nearby AttractionsSee all 259 nearby attractions
Norikura Kogen
213 reviews
3.42 km away
Hirayu Fall
165 reviews
6.95 km away
Zengoro Fall
54 reviews
3.94 km away
Sanbondaki Waterfall
36 reviews
4.90 km away
Questions & Answers
Ask a question
Dominoking
8 February 2018|
AnswerShow all 2 answers
Response from Von1955 |
Shuttle takes an hour. We were there yesterday so can confirm they respond to emails. Great place
1
Vote
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing