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Comfort Inn University

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Traveler (15)
Room & Suite (27)
Dining (4)
Overview
  • Excellent52%
  • Very good28%
  • Average13%
  • Poor4%
  • Terrible3%
Travelers talk about
“front desk”(59 reviews)
“small pool”(8 reviews)
“waffles”(24 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Family Rooms
Fitness center
2 Star accommodation
All hotel details
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Rooms
26 Aug27 Aug
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (444)
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438 results
Traveler rating
222
124
57
20
15
Traveler type
Time of year
LanguageEnglish
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222
124
57
20
15
Show reviews that mention
All reviewsfront desksmall poolwafflesroom was cleanchoice hotelsthe breakfast areamorning breakfastwould stay here againfirst floorfree breakfasthome away from homemini fridgeoff the highwaynoeluniversitybuffaloub
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1 - 5 of 438 reviews
Reviewed 1 week ago via mobile

Clean room, great breakfast, super close to the university. The staff were professional and attentive to our needs.There were new groups of people through every day, making it interesting. The landscaping is gorgeous. OK

Thank tom w
Reviewed 2 weeks ago

This was the worst experience I have ever had at a hotel. The side and back entrances to the hotel that needed a key card to enter the hotel were all stuck open and when I asked at the front desk to please lock them...More

Thank collegemom2021
Response from Susan C, General Manager at Comfort Inn UniversityResponded 1 week ago

Thank you for taking the time to tell us about your experience during your recent stay with us. I sorry that you were disappointed. The safety and security of our guests is of the utmost importance to us, therefore, I truly apologize for any disturbance...More

Reviewed 3 weeks ago via mobile

Check in went smoothly. Ladies at front desk were friendly. Room was spacious with 2 beds. Several pillows on each. Comfy beds. Bathroom was a decent size. Several towels with no holes or stains. Good water pressure. We had a fridge but the microwave was...More

Thank ftblchic76
Response from Susan C, General Manager at Comfort Inn UniversityResponded 3 weeks ago

Thank you for your review. I'm glad to know that you were overall happy with your stay. All of our rooms do have refrigerators, microwaves are available upon request. We appreciate your business and look forward to seeing you again in the future!

Reviewed 25 June 2018

The hotel is very close to UB. The room decor was done up nicely. A slight smell when we entered the room but after opening the window and turning on the air it was fine. Bed sheets were clean and fresh. Bathroom was clean, no...More

Thank glennsaddress
Response from Susan C, General Manager at Comfort Inn UniversityResponded 9 July 2018

Thank you for your 5 star review. We appreciate all of your comments and take them into consideration to make all of our guests stays a pleasurable one. We appreciate your business and look forward to seeing you in the future.

Reviewed 13 June 2018

Friendly staff, I was a walk in, I had stayed here in the past, clean, centrally located and near the BU campus. Good parking, near many good places to eat! Plenty of information on local activities is available, Nice patio seating for morning coffee,

Thank Robert E
Response from Susan C, General Manager at Comfort Inn UniversityResponded 13 June 2018

We are happy to learn that you were so pleased with everything about your stay. Thank you and we hope to see you again soon! Kind regards,

View more reviews
About
Amenities
Top amenities
Free Parking
Pool
Free High Speed Internet (WiFi)
Breakfast included
Fitness Center with Gym / Workout Room
Hotel Amenities
Free Parking
Wheelchair Access
Business Center with Internet Access
Pets Allowed ( Dog / Pet Friendly )
Breakfast included
Multilingual Staff
Non-Smoking Hotel
Breakfast Available
Dry Cleaning
Meeting Rooms
Laundry Service
Self-Serve Laundry
Things to do
Pool
Fitness Center with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
US$102 - US$222 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Family Hotel in Amherst
#2 Business Hotel in Amherst
Room types
Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
US$102 - US$222 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Family Hotel in Amherst
#2 Business Hotel in Amherst
Room types
Non-Smoking Rooms, Accessible rooms, Family Rooms
Add Photo Photos
Traveler (15)
Room & Suite (27)
Dining (4)
Pool & Beach (2)
Business Center & Event Rooms (4)
Questions & Answers
Ask a question
Lucille R
21 July 2015|
AnswerShow all 2 answers
Response from Marion B | Reviewed this property |
yes the rooms have hair dryers
0
Votes
Ashley W
29 October 2014|
Answer
Response from Susan C | Property representative |
Hello Ashley! It is normally 21, however, we do make certain exceptions. Please contact us at 716-688-0811 for details. Thanks!
0
Votes
Room Tips
"find another hotel"
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"Book ahead, take the time to see local sites"
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"All kinds of food all over"
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"do NOT stay near lobby, if put there, ask to move. TOO LOUD."
Read review
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