I arrived at Fawlty Towers early on 28th April without a booking, I had left my previous booked accommodation after the first night as it was not very nice. From the moment I arrived Miriam was very helpful in showing me a room, and negotiating a very good rate for me. Miriam looked after me, I am a solo traveller so it is not easy to book activities, I gave her a list of what I wanted to do and she planned and organised it all for me There was even a situation where my Walking Safari was cancelled by the company, they neither informed Miriam or myself. It was cancelled as their other clients cancelled which meant I was solo, which they don’t accommodate. Miriam very kindly managed to get them to take me, as she knew how very upset I was by the situation, as she was as well, she felt she had let me down which of course she had not, it was not her fault. Miriam is exceptional with guests, her customer service, care and attention to detail is superb, she is an Angel always with a smile on her face, and a happy persona she made my stay in Livingston a truly memorable experience. I highly recommend staying at Fawlty Towers, the accommodation, pool, garden and lounge area are always kept clean and tidy by the staff. Free tea and coffee all day, unfortunately due to Covid the free shuttle and pancakes are not available but this is no way detrimental to the lodge as Miriam will arrange taxi for you. It’s a great location with a supermarket just across the road, and lots of restaurants all within walking distance I highly recommend Fawlty Towers, there is nothing I can complain about or would change Thank you Miriam and all the staff for looking after me Caroline …
Mariam and her team were friendly and helpful. The rooms are comfortable and the facilities were the best. Lying by the pool, grabbing a beer, reading your book. Matthews was always ready at the bar, Gladys prepping our breakfast in the morning. Mariam gave us great info about the town and activities. Really comfortable stay!
Fawlty Towers is an excellent place to stay if you looking for a cost effective place with all the basics you'll need and also nice and close to the all the best restaurants and bars. They also have great food at their own little cafe
Central location across from malls & eateries, safe to walk. Secure site with parking. Incredibly comfortable, clean, hygenic premises with nice pool, prestine gardens & professional friendly staff. All activities were arranged on site. Would recommend deluxe rooms for aircon , as budget rooms have fans.
From the outside this place looks average, however once inside..WOW!! It is an oasis of peace and quite (considering on a busy road), lovely gardens, pool, Basil (has to be!) cafe and great rooms. The staff were polite, welcoming and happy to help. The food in the cafe was superb, nice bar/lounge area, self catering kitchen area, really clean pool, free pancakes in the afternoon and clean with AC rooms. What more do you need?! Great location with restaurants, museums and supermarket in close walking distance.