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Acacia Heritage Hotel

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Traveler (68)
Room & Suite (16)
Pool & Beach (7)
Overview
54 Nguyen Tri Phuong Cam Nam Ward, Hoi An 560000 Vietnam See on map
Name/address in local language
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4 Star accommodation
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Rooms
30 Sep1 Oct
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (117)
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102 results
Traveler rating
61
21
9
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5
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LanguageEnglish
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61
21
9
6
5
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All reviewsrooftop restaurantreception staff were very helpfullovely hotelswimming poolgreat massageold cityroom servicebudget hotelthree nightsnice balconyspent nights hereegg stationhighly recommend this hotelyogurtminute walkair conthe hustle and bustle
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1 - 5 of 102 reviews
Reviewed 2 days ago via mobile

I stayed here for two nights, on route to Da Nang, I found it to be a great hotel with warm and welcoming staff. Great location. Hotel facilities were great and the breakfast was also good (with a lot of selection). I would recommend this...More

Thank r0swell47
Response from Hail86, Người quản lý at Acacia Heritage HotelResponded yesterday

Dear r0swell47! Greetings from Acacia Heritage Hotel Hoian! Thank you so much for your kind review. We do appreciate your support and your trust on our service . It’s very happy to know that you felt absolutely satisfied with our service: excellent hotel, good breakfast…...More

Reviewed 4 days ago via mobile

This hotel was teribble. The receptionist scammed us for 3 more dollars or else "you will not get your room". This is a hotel policy to ask for more money upon arrival! The room was full of mold, the breakfast was bad, and the stuff...More

Thank Lior Y
Response from Hail86, Người quản lý at Acacia Heritage HotelResponded yesterday

Dear Lior Y, Greeting from Acacia Heritage Hotel Hoian. thank you somuch for your kind review. We are very sorry that our service was not meet your expectation . We will try our best to improve our service and look foward to welcoming you in...More

Reviewed 4 days ago via mobile

We had a horrible stay at acacia hotel. We arrived and the hotel demanded more money than shown on our reservation at booking. After arguing we eventually payed more. The room was filthy, there were hairs on the wall, the bathroom was moldy and the...More

1  Thank Amit G
Response from Hail86, Người quản lý at Acacia Heritage HotelResponded yesterday

Dear Amit G, Greeting from Acacia Heritage Hotel Hoian. Thanks so much for your kind review on Booking.com. We highly appreciate your feed back and try our best to improve what you mention. One again thank you for choosing our hotel. Looking foward to welcoming...More

Reviewed 4 days ago via mobile

The beautiful Acacia Heritage is in a quite location with nothing much around it. It’s a short 10min walk over the bridge to the hustle and bustle of the ancient town. Rooms are clean, buffet breakfast had a good selection and the pool was lovely....More

Thank coutts44
Response from Hail86, Người quản lý at Acacia Heritage HotelResponded yesterday

Dear coutts44! Greetings from Acacia Heritage Hotel Hoian! Thank you so much for your kind review. We do appreciate your support and your trust on our service . It’s very happy to know that you felt absolutely satisfied with our service: great hotel and lovely...More

Reviewed 6 days ago via mobile

We recommend the individualised cooking class conducted by our chef Vi. Included a 6 minute walk to the market, buying the necessary ingredients for the rice pancakes and spring rolls (vegetarian option) was available. Enough food was prepared for our husbands to share (4 persons)...More

Thank mjimpm
Response from Hail86, Người quản lý at Acacia Heritage HotelResponded yesterday

Dear mjimpm, Greeting from Acacia Heritage Hotel Hoian. Thank you so much for your kind review. We do appreciate your support and your trust on our service specially with our cookng class. Hope to welcome you back to our hotel in the near future. Best...More

View more reviews
About
Hotel class
Hotel Amenities
HOTEL FEATURES
Pool
Room Service
Restaurant
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Breakfast included
Free Parking
Air Conditioning
Airport Transportation
Business Center with Internet Access
Dry Cleaning
Laundry Service
Minibar
Beachfront
Fitness Center with Gym / Workout Room
Room types
Non-Smoking Rooms, Suites
Hotel class
Room types
Non-Smoking Rooms, Suites
Number of rooms
70
Price range
US$25 - US$39 (Based on Average Rates for a Standard Room)
Location
Vietnam > Quang Nam Province > Hoi An
Hotel class
Room types
Non-Smoking Rooms, Suites
Number of rooms
70
Price range
US$25 - US$39 (Based on Average Rates for a Standard Room)
Location
Vietnam > Quang Nam Province > Hoi An
Photos
Traveler (68)
Room & Suite (16)
Pool & Beach (7)
Dining (2)
Family and Play Areas (2)
Business Center & Event Rooms (1)
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Questions & Answers
Ask a question
Julie T
18 August 2018|
AnswerShow all 3 answers
Response from Hail86 | Property representative |
Thanks for your massage,We got a transfer from Da Nang airport, arranged via the hotel for 350,000 Vietnamese Dong for 4 seat car. Would you require our transfer service, please confirm and provide us your ID booking... More
0
Votes
Google Translation
yahoous
25 July 2018|
Answer
Response from AshleyN1881 | Reviewed this property |
Hello Ms. Jennifer, As I just stay there on April, I think this hotel is so great. The room have a little balcony that view to the river, small houses in Hoian or to the hotel swimming pool. Happy anniversary to you and... More
0
Votes
Google Translation
Room Tips
"Room with balcony overlooking courtyard-pool"
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"overlooking pool"
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"The Deluxe rooms are big enough to be very comfortable."
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"make sure you get a room with a window"
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